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Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 515 Posts
  • 2,445 Replies
515 Posts
R
Novice III
Robin HNovice III
asked in Product Tips & Tricks
Can we EXPORT power user data/profiles?

I need to search, clean up power user profiles. There are hundreds of different profiles and options as not all PU are granted the same due to different courses, branches, teams.  This process is taking exponential amount of time going one by one.

661
lrnlab
Hero III
elamast
Hero I
elamastHero I
posted in Product Tips & Tricks
CSS to add a footer to ecommerce receipts

Let’s say you sell courses using the Docebo eCommerce module and want to improve the receipt.  The stock receipt that’s shown to the purchaser, one-time, doesn’t provide a lot of information other than your company logo and the actual transaction information.  If you want to add a header and footer, here’s a way using nothing more than CSS://Example 1 (header)[id="receipt-wrapper"]:before { content:'Header info here'; visibility: visible; display: block; padding: 5px; top: 2px; font-size: small;}//Example 2 (footer)[id="receipt-wrapper"]:after { content:'Classes subject to minimum enrollment and payment acceptance'; visibility: visible; display: block; padding: 5px; top: 2px; font-size: small;}Result: By the way, the receipt is available anytime to SuperAdmins and the individual user (but not Power Users) using this link structure:  https://YOURSITEADDRESS/ecommerce/cart/receipt/TRANSACTION_IDYou may find it helpful to use automation to write this link into a User Additio

1654
Bfarkas
Hero III
Feenix73
Influencer I
Feenix73Influencer I
asked in Product Tips & Tricks
Can I automate the enrollment into an optional course

How can I automate the enrollment to an optional course when an admin enrolls a student into an ILT course?

382
Bfarkas
Hero III
dklinger
Hero III
dklingerHero III
asked in Product Tips & Tricks
Go1 Content - annoying overview tab now on all content....

Hi just as of recent, it feels like Go1 has fundamentally changed the way they are deploying content. An overview tab that has their description is now deployed to all Go1 content in my instance. Any thoughts on how we make it go away? Where did you come from???? 

541
dklinger
Hero III
U
Contributor III
Uwe Sprengart
asked in Product Tips & Tricks
Badges concept

We are currently developping a gamification concept. One pillar will be assigning badges for completing courses and learning plans. (For ILT courses, this is not possible, so I created the idea 3138: Badges for ILT courses; feel free to vote for it!)I found some pretty helpful conversations about gamification and especially badges in this community, but maybe you can share your ideas with me for some specific scenarios. Our idea is to create badges for specific numbers of courses (or learning plans). Well, there was a good advice by Adam Ballhausen in “Ideas for launching Gamification” to reward new learners quickly. This said, we’d like to create badges for the 1st course, the 5th, the 10th, the 20th and so on. This leads me to 3 questions:Does the above scale sound reasonable? How many points should be assigned to badges staggered in such a way (I suppose that  the number of points should not be directly related to the number of completed courses)? Since the number of badges to be cr

2202
U
Contributor III
willingworth
Influencer III
willingworthInfluencer III
asked in Product Tips & Tricks
Courses and Learning Paths Widget

Hello, all!TL;DR - how do you organize your “My Courses” area of your user experience?Our “My Courses” area of our homepage does not really meet the needs of our different users. Some of our users have 3 courses and some of our users have 150. Some of that is because our users have been here for 3 years, others just access that. many. courses.One thing I was hoping to do was better utilize the widgets, but I’m finding that they don’t meet the need. Here’s the widget I’ve tried using:Courses and Learning Paths Widget The primary problem is with its filtering options, seen below. You can only set one “Item Status” per widget, and so if you want to show a user their Not Started and In Progress courses, you have to make two separate widgets on your home page. Suddenly, you’re losing a lot of visual real estate to more apps.  Is there a better way to manage this for users? Am I missing something on auto-hiding courses upon completion that would help here? Thanks!

2926
S
Novice II
A
Contributor I
Ameline NussbaumerContributor I
asked in Product Tips & Tricks
Sending a notification to a specific group

Hello, I’d like to send an “ad-hoc” notification to a specific Group. This wouldn’t be triggered by any action from the learners, I just need to reach out to this specific group. Is there a way to do this in the platform? Or any event I could use to act as a dummy trigger? Thanks for your help!

2323
A
Contributor I
Donald.Watson
Contributor I
Donald.WatsonContributor I
asked in Product Tips & Tricks
Disabling Waitlists in Course Management

Summary of issue: We offer external Instructor led training courses. Within these courses we chose to allow waitlists via (course management > advanced options > Catalog Options > Enable Waiting Lists). Because we allow the purchase of our courses via Catalogs automatic waitlist management is not possible due to Docebo’s system limitations.After going live in December, we have continued to experience ongoing issues for our clients when they waitlist themselves they continue to see courses listed but do not have the Join option as detailed in a previous post which seems to be an experience others have had to deal with as well.We have reached a point in our process where we believe the best step to take would be to disable waitlists in Course Management entirely as it continues to garner negative reactions from our clients and internal support teams.Has anyone else gone through this process? any idea of the downstream effects of disabling the option when users are still waitlist

1826
Bfarkas
Hero III
TX Bob
TX BobNewcomer
asked in Product Tips & Tricks
Screencast Tutorial

Looking for a pre-made tutorial on using the screen recorder built into Docebo, so users can learn to record themselves and submit those recordings as assignments. Does anyone know if there’s one out there to use freely? Either a simple video or a SCORM course is fine.

1473
lrnlab
Hero III
J
Novice III
jpolsonNovice III
asked in Product Tips & Tricks
Can I turn off automatic question numbering in Surveys?

Is there a way to turn off (or hide with CSS) the automatic numbering on Survey questions? It’s not jiving with the numbers I’m using in the question (see photo) and is distracting. Thank you! Jillian   

362
J
Novice III
KMallette
Hero I
KMalletteHero I
asked in Product Tips & Tricks
Assigning the Admin dashboard to Power users

I discover this morning that the Administrator’s Dashboard can be assigned as a permission to power users (YEA!!!!), but that the default is to not include any reports options on that page. I’ve assigned the power users to branches, catalogs and all visible courses and learning plans. I can’t figure out how to assign reports to the power user in the Power User Profile.What am I missing?

33612
KMallette
Hero I
L
Influencer III
Lisa DInfluencer III
asked in Product Tips & Tricks
Course approval by power users

We have set a group of power users that have on their homepage the approvals widget and so are able to authorise the user groups that they have jurisdiction over onto courses when requested.We are however having an issue with courses that are fully booked.  The PU is not able to simply approve the request, the request remains there on their widget until someone from the admin team moves the user onto another date or deals with their request in some other way.Does anyone have a solution to this?  

610
L
Influencer III
Salvo
Influencer III
SalvoInfluencer III
asked in Product Tips & Tricks
Newsletter

Hi all.I want to create a series of small training delivered via email through the LMS.is there a way to automate this?Learner would enrol into trainingEvery week an email would be delivered with different topics Has anyone managed to create something like this? 

1642
Salvo
Influencer III
DHofCM
DHofCMNewcomer
asked in Product Tips & Tricks
managing notifications

Hello, I am making a notification to enroll member in a course.We give credits to each course, because our students collect these credits after they followed the course.When we enroll students, we want to inform them, how many credits that the course is worthy.But I can not find the short code voor credits.  Can anybody help me.  Thank you in advance.

566
elamast
Hero I
Daniel
Hero III
DanielHero III
asked in Product Tips & Tricks
What terms do you use to describe the various sections of an E-Learning course?

Hi all,I was hoping I could get your feedback regarding the terms you use to describe the various sections of your E-Learning courses in Docebo. We’re about to release a long course consisting of about 50 videos organized into 5 separate folders and I’m wondering what term to use (if any) to describe the 5 folders. Currently, we’re calling them chapters as shown in the example below, but I’m not sure this is the best term to use in an E-Learning context.Chapter 1 - Operation panel  

10210
Bart_at_Yamaha Motor
Helper II
R
Docebian
roberto.moscatelliDocebian
posted in Product Tips & Tricks
What happens when switching off the Linkedin Learning integration?

Hi everyone, Roberto Moscatelli from the Docebo Support team here and I want to speak a little bit about Linkedin Learning integration (LiL for short) The following article provides some answer related to “what happens when switching off Linkedin Learning” Generally, if the LiL integration is turned off, the courses and learning objects shells will still be there in the LMS. When the user tries to play a LiL course from the LMS, he won't be able to access it through the SSO Authentication.Here below you can find some details about removing LiL. What will happen in the Docebo Platform once the Linkedin catalog is removed? You can’t access the Linkedin Learning Admin interface anymore unless you reopen the connector. The File stored in the LMS will be still there in the created courses but basically the SAML authentication fails asking for the user credentials. If the user is no longer allowed to access the material, he/she can’t continue his training if the courses have not been manuall

792
R
Docebian
dklinger
Hero III
dklingerHero III
asked in Product Tips & Tricks
A daily report of the completions that happened yesterday

Howdy….lets say I want to send a team a daily report of what completions happened only yesterday.I know that I have these functions:I can change the enrollment date back to all dates - but to achieve what I am describing - is that doable as shown???

1999
dklinger
Hero III
J
JenWadsworth
asked in Product Tips & Tricks
Struggling to create a vILT session

Hello!We are just one week into our launch, and I have a webinar that I’m struggling to create, It is a multi-track webinar where the tracks share the first and last session.Webinar StructureWe have integrated Zoom, and I am scheduling this for the facilitator’s zoom meeting account.However, I have found no way to have the first and last session shared by all three tracks. When I create one session for each track, I end up with three Kick-Off meetings and three wrap-up meetings scheduled at the same time, but with three different meeting linksI tried making each meeting a separate course in a learning plan, but then when users register for the learning plan, they have to go into five different courses to select the session they want to attend (even though there is only one choice for each course).I want the learners to register for one session, and be automatically registered for all five events correctly based on the track they choose.Anyone have any ideas? I’m really stumped by this,

741
Bfarkas
Hero III
KatieD
Influencer I
KatieDInfluencer I
asked in Product Tips & Tricks
Tracking Professional Licenses

I have a customer that wants to track users’ professional licenses within the system - kind of like External Training but to distinguish additional levels of attainment.Has anyone else had a need for anything similar and how did you achieve that? 

1164
Bfarkas
Hero III
willingworth
Influencer III
willingworthInfluencer III
asked in Product Tips & Tricks
Ongoing Elearning Course

TL;DR - I am looking for suggestions or best practices on delivering an elearning course year round with content that is regularly added to it, or direct advice not to do it this way.--We are looking at an elearning vendor whose model is to create and deliver a training once a month. These micro-learning modules are 3-5 minutes long with 4 quick-check questions at the end.We’re considering whether we should deliver these in one course and add the training materials to them over the course of the year, or if we should make a new course every month and enroll all folks in them month to month. The tricky bit is that we will have to account for new hires as well as all current employees. New hires will always get a consolidated course with 4-5 foundational modules and then get put into the monthly sequence.My concern with running this in one course or many courses is mainly around reporting and tracking. I think that one course is consolidated and much easier to track, but will the learner

1056
willingworth
Influencer III
H
Docebian
hilary.krottgonzalesDocebian
asked in Product Tips & Tricks
Assigning Power Users Course Categories?

Docebo Support here!I wanted to create a post to create some visibility for other clients in case they are unaware of this feature for Power Users.For Power Users with permissions to create courses they are also able to assign those courses to Categories within the course management.However, without the power user having the assigned resource under their course resources tab they will not be able to do so.  

2863
Adam Ballhaussen
Guide III
tdconnelly
Docebian
tdconnellyDocebian
posted in Product Tips & Tricks
Improvements to the platform login flow

I have a client who has an external & internal use case which leads them to having two different types of logins. For their internal users they sign in via SSO and external users login with Username & Password. It seems that the users often confuse the two logins which creates frustration.One idea was to modify the login page so that when user clicks the login button, they are prompted to select their user type and redirect them to the correct login page either SSO or Docebo. Has anyone else done this before? OR has anyone else experienced this and have recommendations on what they have done? 

1827
Bfarkas
Hero III
H
Helper I
hchewniHelper I
asked in Product Tips & Tricks
Employee Introduction to Docebo & Good First Impressions

Hey everyone! Since September I have been configuring the back-end in a new Docebo instance for a company that has never had an LMS before. My attention has now fully shifted to UI/UX in preparation for our Soft Launch and I would like input on a few areas. I know answers will likely vary depending on whether you were configuring an LMS for the first time at your company or transitioning from an old platform to Docebo. Did you release with the stock Docebo pages and menus, heavily customized, or a mix of both? I think some of the stock pages are fine, but others could be condensed to create a more simplified menu. If you’re particularly proud of a page you designed, and don’t mind sharing it, I would appreciate seeing it. What was your use of channels like on day one? Did you have a lot of custom channels set up with content created? Did you have experts identified and assigned to them? Were the initial experts the LMS team or had you trained others in the org on the expert functionali

1224
Dahveed
Helper I
Alan
Guide I
AlanGuide I
posted in Product Tips & Tricks
Uses for Enrollment Additional Fields?

Hello everyone!I have recently discovered the existence of enrollment additional fields and am looking for some inspiration for how to put them to good use. Does anybody use them for creative solutions to problems? 

100511
J
Contributor I
K
Novice I
Kritsada WeerathaoNovice I
asked in Product Tips & Tricks
Sucess with using Docebo for external customers?

Hi, In my organization we are working with Docebo for internal training of our sales team in our product. It´s have been a great sucess and their enhanced knowledge of the various products has been beneficial in upscaling the sales in the interaction with customers = more product knowledge creates more sales. We have tought about evolving the platform even more and using the platform for external customers, customers our sales team meets, so they can gain knowledge about the products they are (hopefully) going to buy. My main concern is how we can motivate customers to visit the platform. My question is if any in this community has been through that process and has some remarkable success with it and wants to share some thoughts and reflections on how the process could look and how the design of the platform can look. We were thinking about creating different landing pages and so on.Thanks in advance.  

2283
steveninfinger
Helper III

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