Solved

2582 Posts

peggyeNovice III

Restricting session visibility for ILT by branch

We have our clients use the same ILT course since they get assigned to the same learning plans. We’d like to organize enrollments based on sessions named after the client. Right now, if there is availability for that session, any learner can see that as an option to enroll into that session. Is there a way to limit the visibility of the session to a specific branch?

13910

2 days ago

Jason AmadorNewcomer

asked in Docebo Superadmins

Is there a way to set up manager notification once their employee is enrolled into a class?

Hello All, Is there a way to set up manager notification once their employee is directly enrolled into a class by a super admin?

SalvoInfluencer III

Hi, I’m trying to get this menu bar to work. I have this HTML code <!DOCTYPE html><html><head><meta name="viewport" content="width=device-width, initial-scale=1"><link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css"><style>body { font-family: Arial, Helvetica, sans-serif;}.navbar { overflow: hidden; background-color: #333;}.navbar a { float: left; font-size: 16px; color: white; text-align: center; padding: 14px 16px; text-decoration: none;}.dropdown { float: left; overflow: hidden;}.dropdown .dropbtn { font-size: 16px; border: none; outline: none; color: white; padding: 14px 16px; background-color: inherit; font-family: inherit; margin: 0;}.navbar a:hover, .dropdown:hover .dropbtn { background-color: green;}.dropdown-content { display: none; position: absolute; background-color: #f9f9f9; min-width: 160px; box-shadow: 0px 8px 16px 0px rgba(0,0,0,0.2); z-index: 1;}.

97324

4 days ago

shanmcginNovice III

asked in Product Q&A

Advice or best practices around the Docebo Salesforce integration?

We are in the process of implementing the Salesforce app, primarily to surface our partners’ certification status (done through completion of certification learning plans). I’d love to hear from those of you who have already implemented this. What advice do you have? Best practices? Things we should be aware of? Mistakes we can learn from? Thanks,Shannon

109711

5 days ago

AryerseNovice I

asked in Community Feedback

Reporting quality concern during qualification activities

Hello. Our CQA team found an inaccuracy during the risk assessment and needs to document the reporting process for our qualification activities (see below). I can’t find a name, email, etc. at Docebo that serves this purpose. Does anyone know? Thanks!****************************During my desktop review for the Qualification Audit for Docebo I noted the following error: Error noted on the QMS Manual and Policy Document, page 1, Revision date 10 May 2025, last review date, 10 May 2025, yet this is V4.0. The V3.0 date under change history is 05 Oct 2024.

KTJDHelper II

Hi,I want to create a bunch of power users who can go into certain courses and see who is enrolled onto the sessions. I have created a profile that has ‘view’ permissions for courses, ILT sessions, and users, but for some reason although the the power user can go into course managament and see the courses and sessions, they cannot see who is enrolled on the sessions e.g. for one of the sessions it says 0/15 (instead of 4/15 as there are 4 enrolments). any ideas? Karl

30610

10 days ago

Suzy_qInfluencer III

asked in Product Q&A

Training Materials pre requisites

HelloWe have an eLearning course with 4 xAPIs and 1 SCORM file. Currently a selective group of users are enrolled to complete these modules in a set order (pre reqs are set) and need to be completed in one go (more or less).I want to change the order of the modules within the course. Can anyone see any implications of this? Pre reqs are not necessarily required but I have enabled the end object marker for the last module so the entire course is recorded as completed when this is done. Perhaps there is another way to do this to mark the entire course as completed without having pre reqs set.

361

17 days ago

kbrink1Influencer II

asked in Product Q&A

Report or Notification for RSVP Response in Outlook Integration

Hello community!I have a question regarding the outlook integration with Docebo. We give learners the ability to RSVP to their outlook event invites. Sometimes if an admin has enrolled a learner, but that learner has a conflict they might RSVP “NO”. To your knowledge is there a report or notification that we can trigger to notify admin of this response?Currently it appears that its only possible by manually looking at the enrollment lists for each event.

1423

17 days ago

tommyVanHelper I

asked in Product Q&A

Can you duplicate a survey?

I want to duplicate a survey in the central repository and edit a few of the questions slightly. It’s a long survey with a lot of likert scale questions, and most of them remain consistent, but some change depending on the course it will be assigned to. So, like how you would duplicate a course, I was wondering if you could do the same with surveys?

4363

18 days ago

sara.cramerInfluencer III

asked in Product Q&A

Simple Extended Enterprise Course Link Function Question?

Let’s say we create a course, and we want to assign it to both people in the Root folder and people in the Extended Enterprise instance.Would we need two URLs to get that to work properly, even if it’s the same exact course?Like in comms we would have to say:Here is the link for the course for Root people: [url]Here is the link for the Extended Enterprise people: [slightly different url]Thank you!

636

23 days ago

sjennings78Guide III

asked in Docebo Pro Open Forum

Docebo Pro badge

Can we get a badge on the Community for those that have been certified as a Docebo Pro? It would be nice to identify those users on here.

1354

23 days ago

andrea maliska testNovice II

asked in Product Q&A

HTTP error when uploading SCORM package

Hello! I have been receiving an HTTP error when trying to upload SCORM packages I have published from Rise for about 2 weeks or so now. I have been testing and I am able to upload some SCORM files but a few of mine are throwing this HTTP error. I also have received the error when trying to upload videos. This is very recent as I have been able to upload in the past. Anyone else have issues or is this a known issue that has resolution? I have been working with support but have not gotten anywhere so I am posting in the community to see if any members have had the same issue or know of any resolution.

92318

23 days ago

marina.limNovice I

asked in HTML & CSS

CSS to hide "Recommended" in Enrollment Priority Option

Hi,Does anyone has the CSS code to hide enrollment Priority: Recommended. We find the options Mandatory vs Recommended to be similar and would like to streamline the option when admin does the enrollment. To avoid mistake, we would like to hide one of them. Thanks!

473

24 days ago

steveninfingerHelper III

asked in Product Q&A

Can a power user create coupons?

Pretty simple yes or no question. Can power users create coupons or only super admin? If yes to PU, what is the permission?

942

24 days ago

ayushaggarwalNovice II

asked in Integrations & APIs

Connect Learning plans data with course data

Hi! I am pulling the following tables through API and wanted to know the common column using which I can connect the learning plan table with the course table:Learning Enrolled Courses Learning Plan Learning Plan Enrollment Learning platform courses Learning usersMy end goal to create a table in PowerBI showing userwise learning plan status and the status of the courses within each of those learning plans.

736

25 days ago

JKolodnerHelper III

asked in Product Q&A

Persistent Completions and Notifications

I see this description of the new Persistent Completion feature in Learning Plans: “you can now ensure that once a learner completes all mandatory courses in a plan, their status is permanently recorded as “completed”—regardless of any future updates to the learning plan structure. This enhancement eliminates fluctuating progress data and gives both administrators and learners the confidence that achievements are accurately and consistently recognised.”QUESTION: If you add a new course to a learning plan, will it trigger a notification of new training now being available, even if you’re not making the new course visible to the earlier enrollees?

301

26 days ago

anna.messnerHelper I

asked in Product Q&A

How to Audit Assignment Evaluations

Does anyone have a good approach for auditing that Assignments are being evaluated? We have a decent number of new hire courses that have assignments that need to be evaluated by an instructor. What we currently have set up:Instructors are sent an email when theres an assignment submitted to a course in which they’re an instructor on. We also have a task widget enabled for instructors to see assignments they need to evaluated. All our instructors are also Power Users, so they can help each other out and evaluate assignments on courses where they aren’t an instructor (so they can help out their peers). We also have a report that sends weekly to this group of instructors that shows all assignments / tests that need to be evaluated, but they have to open the report and filter it so that “Completed” assignments with a blank score show (this seems to be the best way to figure out which assignments are pending evaluation since there doesn’t seem to be a column for filtering that). We’re loo

283

26 days ago

KLevenskyNovice II

asked in Product Q&A

Notification to a specific user, that is not the learner, power user, or a super admin?

Hi,Is there a way to have a notification sent to a specific user (this user is not the learner, a power user or a super admin), when users complete a specific course? What I am trying to accomplish is: A user will complete a “getting started w/ xyz system” course that I made, and once the user completes it, the notification will go to our IT representative, and they will know to create the users “xyz’s system credentials”. Any help would be appreciated. Thanks!

15714

26 days ago

venkateshNovice I

asked in Docebo Learn Onboarding

Query on Partner certifications

Hi All, I am from Cognizant and new to this platform.I would like to know if there are any migration-related certifications available in Docebo.Additionally, I want to understand how many certifications are offered in Docebo—is it only the Learn Admin Certification Exam, or are there other certifications available as well?Kindly advise.Thanks,Venkatesh AkulaLead Implementations EngineerCognizant India

793

28 days ago

armaan01Contributor III

asked in Product Q&A

My Team Reports, Relative setting

What exactly does “relative” mean in terms of course reporting from the My Team area? Is there a specified variance or does it depend on a range, like a 3 day lookbsack may have +/- 2 but a 30 day span may have +/- 7? It doesn’t mention that setting in the Manager User Guide nor Reports for Managers articles. Did I miss one?

352

1 month ago

AidiaNovice I

asked in Product Q&A

How do I use the "filters" input on the GET /manage/v1/user endpoint?

I am successfully connected to and pulling users from the GET /manage/v1/user endpoint, however, I want to make use of the optional "filters" input to limit the results to only Power Users or Super Admins. This means I have to filter on the "level" attribute of the user. Can anyone explain the syntax for this sort of filter? The API explorer gives the following description on the field: serialize object containing list of filters and their options. I have tried a few options, the only one I have gotten results for (no Internal Server Error), but still the filter does not seem to be applied is this:[{"level" : {"criteria" : "not_equal", "value" : "user" }}]I cannot get the syntax correct and keep getting Internal Server Errors otherwise. Any help or examples would be great!

3304

1 month ago

rgrafContributor I

asked in Product Q&A

Monthly Active User Report

I know that Docebo doesn’t offer a monthly active users report. So I’m open to any ideas of how you have somewhat accomplished this on your own?

551

1 month ago

jshoaf1Novice I

asked in Product Q&A

Icons on Calendar and Course Page Not Showing Up

My team and I are experiencing an issue with the newly updated UX pages in Docebo. As shown below, the icons that are supposed to appear within the square boxes are no longer visible. We’re seeing this issue on the newly updated user experience pages.On our calendar, the square boxes are visible, but the icons—such as the arrows and the “...” (more options) icon—are missing. We’re also seeing this issue on our course player page.The “More Information” button—which includes the unenrollment option—is not visible. This has caused problems for users, as the button is only accessible if they know to hover over the exact spot where it should appear. Has anyone else experienced this issue?We’ve tested it thoroughly on our end by removing all custom CSS and changing the branding colors in the “Configure Your Brand” section. Since we’ve tried nearly everything, we’re confident this isn’t caused by anything on our side. Thank you!

893

1 month ago

markbrumleyNovice III

asked in Integrations & APIs

API: Add LOs from Central Repository to Courses

Hi,It’s me again. 🤦‍♂️ Can someone please paste the code for adding LOs from the Central Repository to Courses? I’m using Postman. I have tried the /learn/v1/lo/batch endpoint, but I haven’t been successful.And is there a way to do this in one POST:Create the course Add the LOsOr, does it always have to be separate steps?Thank you!!!Mark

932

1 month ago

VRathjeNovice I

asked in Product Tips & Tricks

Customizing assignment submission notification to be sent to specific power users

We have a power user profile set up as ‘Subject Matter Experts’ for a variety of courses that have assignment submissions. Even though a notification is set up for a specific course (intended to go to a specific SME power user), the assignment submission notification is sent to all SME power users, even the ones not assigned to that particular course. Is this because all SME power users have access to the same user groups? Does anyone know of a way to get notifications to go power users assigned specifically to a course?

644

1 month ago

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