Docebo Feedback

I recently discovered that the Skills Center has had a major change and no longer includes any external content recommendations. See this article.This feature was a pretty big selling point for my organization, who just went live with Docebo this spring. We are a very small organization (about 130 employees at max staffing), so the external AI content suggestions for our users was planned to be a component we were going to leverage in a big way with our staff to get custom content to each and every role. I hope to impress on Docebo just how much value is lost to us with the discontinuation of this feature...we would have used it as a social component but the much bigger use, for us, was to be custom skill building and content for any user who wanted it...something a company of our size

Is anyone else experiencing any issues with their eLearning courses in DoCeBo?  As of Monday none of ours allowing users to complete them.We have a ticket active but have not heard an answer back yet, so just wondering if we are isolated on the issue or is there are others impacted.

When downloading an excel report of a filtered course from the dashboard, the title of the course is not anywhere in the data pull.  If you need to pull one or more filtered classes out for reporting, there’s no way to know which report is which.   Either one of the first columns should contain the name of the course, or the download file should have the name of the course in the file name.xlsxThese are the column headers that are pulled:Username First Name     Last Name     Status     Enrollment Date     Training Material Time     Last Access Date     Completion Date     Score The PDF at least puts the title of the course on the page.    

Please see what we would like to have in a waiting list function. Session/ date level waiting list is required.  When someone cancels, the next person on the waiting list should get a notification to say that there is place available and they should book it via LMS. (it should not book them directly or automatically). It should also automatically take them off the waiting list when they do book on. We would also like to have a deadline for contacting the waiting list meaning LMS should stop sending emails out to the wating list 14 day in advance. People on the waiting list should automatically get released from that session after the deadline of 14 days or after the session date has passed. Enrolments on a course level are not required but it would be ideal to have another button to ask "are you interested in this course". We can use this list to arrange any new sessions as per requirement. 

Hello all,I am very frustrated that there is no way to configure the course dashboards on Docebo.  My power users are able to generate reports with the necessary information (names rather than email addresses), however that involves generating CSV/Excel files and then opening and finding the information, which is slow and tedious (especially in 2023).  Moreover, the reports are only generated once a day, and our industry moves very fast (medical device/surgeon training and education); and so we enroll users regularly throughout the day, every day, and the real-time snap shots offered by the dashboards *would* be terrific - if we could customize them.  Our users have email addresses that may or may not have any distinguishing or exacting details, and so username/email is not reliable for tracking user progress on these dashboards.I am further irritated that the great dashboard analytics that Docebo has is locked behind a paywall.  To me, that certainly feels like we are

Hi,We currently have 3 compliance courses that need to be completed within the business. There is no deadline set for these courses but they are mandatory. Is it possible to have a notification created that will be sent to any user who hasnt completed these courses all in one email? I have seen there is an option for outstanding course but it seems to generate a separate email for each course. Ideally I would want any outstanding course (From the 3 compliance courses) to be included on the email and only sent to the users who have any of the 3 courses outstanding. Hope this makes sense!Thanks,

For some reason, I’m unable to get to New Reports using a MS Edge browser. I’m able to do it with Chrome, however for my work needs, I primarily work within MS Edge.I’ve had to navigate to Chrome to work on reports for managers and such, and it’s a pain to have do this. If I export a report, I have to copy the link and paste it in Chrome otherwise I get an error message. I have reset cookies, I have rebooted, I have tried everything that IT within my organization will allow, yet I still get the same error message. Here are screenshots of what I see from MS Edge going to “New Reports”  Clicking any of those gives me the same error.Custom Reports Builder

I am creating a test question, and the answer to a question includes a comma (“,”). But no matter how I tried to include that in the answer key, the platform will identify the comma as a separator and separate the answers. This has causing bugs as users’ correct answer can’t match the answer key. Can anyone help? Thanks!

Hi Docebo! It would be awesome if it was possible to duplicate a certificate and also have certificates translate with user language preferences. 

Can you set up a certification for a course so you can retake it without putting an expiration date?  If I put a 0 for the expiration date, the RENEW NOW button won’t appear for the user in the Certification tab. I have also marked the checkbox next to “Allow users to retake the same course or learning plan to renew their certification.”

We would like to have reports containing following information Report 1 - Session Title, Session date, Session Time, Maximum Bookings, Number of enrolments including 0.Report 2 - Name and date of the sessions where attendance has not been marked. 

Hello, it would be great to have enhancements to the existing homepage for a more seamless feel - something like this. We’ve received a lot of feedback from our clients lately that the homepage feels “clunky”. This tool is sharepoint for reference. I understand we can utilize this layout via an iframe or HTML, but it would be great if the pages that more functionality/flexibility to be able to do it in the tool vs. a separate site. Just an idea. Thank you!  

In building our system we noticed our header logo (the logo you set under Configure Branding and Look > Header) is blurry. It is actually blurry on Docebo University as well. We worked with you guys to fix this and discovered 190 x 35 pixels is a better size than what’s recommended in the software text. What’s recommended is 380 x 73, which comes out blurry.This idea is a recommendation to update that text to say 190 x 35 instead.

Il power user che iscriver i suoi collaboratori alle sessioni ILT, ha la necessità di avere VISIBILITA' IMMEDIATA DEL NUMERO RESIDUO DEI POSTI DISPONIBILI. il power user se ne accorge solo quando iscrive e il sistema non conferma l'iscrizione e fornisce il messaggio di posti esauriti. Ma IN VIA PREVENTIVA non ha questa informazione, e dunque rischia di fare un lavoro "inutile" perchè poi dovrà iscrivere a nuove sessioni. L'obiettivo è di AVERE SUBITO l'informazione dei posti disponibili

Add a toggle in the reports section under course management to hide inactive users.

We show learning plans and courses in channels.  The Courses show Status and the learning plans don’t. Can we have the learning plans show status as well? in this example the first one is the course, the rest are learning plans, some of which are complete and some that aren’t.  

We are having an issue with Learning Impacts not syncing all users so they do not get the survey.  We would like to manually override the warning message that someone was not enrolled in a course and sync the user.  Currently we are going through a process of:Turn off all notifications in the system Make note of which records are not syncing Turn off all enrollment and unenrollment notifications Unenroll users Wait for hours for sync to happen Re-enroll users Turn on all enrollments and unenrollment notifications Check for syncSince this is being done off hours (because of turnining notifications on/off), we would really like to have a manual sync override process.  

As part of My Skills, we’re able to limit the websites and content available to team members, but the content giants (i.e. YouTube) has inappropriate content, and we should be able to limit this availability further to certain channels within these content giants.  For example, a team member put in the skill they wanted to develop as adult education, and what appeared as content for them from YouTube was a link to a video that was not appropriate for work.  We should be able to say, within these content giants, or be specific to the links allowing only company-approved areas, such as TEDTalks and other speakers/authors we wish to promote for our company culture.

Is this known? The interface is generating complaints and we aren’t even out of beta. thanks 🙏 all!

Hi Docebo Team!Requesting if the Learner Notification, User has been enrolled in a Learning Path, could have the option of when I can send it after the event. The only choice currently is to send it immediately. When new learners are added to the platform, they receive the User has been created (by administrator), along with the you’re enrolled in a Learning Path. However, I’ve noticed quite often that they’ll receive the learning path notification long before the Welcome to the platform create your account one. Is there a chance that something could be implimented so that they receive the second, Learning Path, email an hour after I sign them up?Thanks so much

Is there a way to allow a user, within a course, to upload a PDF certificate as part of the completion of the course? 

Anyone else notice this bug when adding new channel content? The description field keeps unfocusing my cursor when editing and then I can’t type in the description field. I can make edits for 2 seconds and then my cursor goes off the description field.  

Is there a way to export test questions that have images associated with them from a Docebo sandbox instance, and import those questions along with the images into a production instance of Docebo?

I’m liking the ease of use when contacting Help Desk and opening a ticket. I appreciate that I am emailed a confirmation. Is there any way that the email confirmation could contain the content details I typed/submitted?   

Um, this isn’t really a “Question” “Conversation” , nor “Idea” On the page:https://help.docebo.com/hc/en-us/articles/360020079840-Creating-and-Managing-Channels-without-Discover-Coach-ShareAt the end of the 2nd paragraph of the INTRODUCTION , it states:“with Discover, Coach & Share, refer to this article.”The link to “this article”… https://www.docebo.com/knowledge-base/creating-and-managing-channels/Brings of a 404- Page not found .. page. Cheers,Alison