Product Q&A

I have a multipole choice question with 3 possible answers.  All of the answers are correct.  I want to setup this question so that if they select number 1, 2 and 3 or any combination i.e. 2,3 or just 1 that that it scores the question as correct.  However, I only want 1 point for the total score.   

When a user opens a course they see the following screen. The biggest area of the screen is the big white box with a “START LEARNING NOW” button in the middle. Is there a way to make better use of this part of the screen? Ideally we would like to have a description of the course in this big white box. 

If I failed the exam for the first time, but I don’t see anywhere I can take the exam for the second attempt. On my score page it shows ‘maximum attempts reached’ after my first try. Is there anything I didn’t set it correctly? 

Helloin Automation there is the possibility to import via csv of courses from a folder FTP.How do I enable TLS on FTP?Because today it is not enabled.ThanksMarco

We have ~22 exams that we use as prereqs for advanced level courses across 19 products. The exams are only good for 1 calendar year. We do not use the in system certification functionality. The exam (elarning course shell with a test) serves this purpose.  In our previous system we would report on each of the questions to determine the percentage of time the question was answered correctly. If it was a low percentage then we’d look at the question to make sure it wasn’t poorly worded or make sure the content wasn’t removed from the courses leading up to it. I have two questions I’m looking for help with: Does anyone else report on your questions to determine the pass rate on the individual question, or have any suggestions on accomplishing this? What have you found to be the easiest/best way to update questions in the question bank before added them to a new exam?

Hello,I am curious to know if it’s possible for one User to have viability to multiple landing pages. For example, if we have a manger (retail) that would like to view an associate page, new hire or even the corporate enterprise landing page.  Thank you,

Hello!We are trying to figure out a way that we can have external users (wholesalers) access Docebo, take some courses, and at the end of thier learning path, it unlocks a code that can be used for a discount at a seperate e-comm site. We can’t figure out a creative way to have some automation in place where we would be able to connect user completion of the learning path to unlocking a randomly generated code. Has anyone run into something like this? 

I have a course with a Test training material. Although the Score Management has a passing percentage of 85% or higher, no one can earn a passing mark (green circle) when they score higher than 85%. Is there another option somewhere in the settings that I might be missing? 

Hello Docebo Community, I would like to be able to move the task list up on the below list for the mobile app. However I have not found a way to accomplish this. I’ve found some article that it can been done but not really how. Is there a way?     

We have a need to enroll people in a new version of a course roughly one year since they completed the old course. For example, Sam completed the 2022 version in March 2022. I want the system to automatically enroll Sam in the 2023 version in February 2023 and have it due in March 2023. Has anyone tried this?

We have not launched Docebo yet and we just completed the soft launch.   If someone takes a course and then WANTS to retake it or just refer to material.  The only way they can get the information is clicking on the Scorm file.  Is this correct?  Do I need to be doing something different when I set up the course? Thank you 

We are able to do this for courses - free for some via content partner, paid for others. I didn’t even realize that I had to deal with this priced LP until now. I know I can enroll users in it, but if companies DON’T want all users enrolled in the LP, is there a way to make it free (other than having two copies, one that appears to some users with a price, and one that appears to other users for free)? Oy…. my brain… long week already...

How Can I disable the Gamification Button from the custom URL of Docebo?

I’m not sure if anyone has something like what we are trying to accomplish; however, here is are challenge.  We trying to use the Sequential Learning Experience by having our New Hires Employees see the new hire page.  However, we have multiple companies in branches and then we have the groups.  What I have done was the following:Created groups for each company, one for current employees and one for new hire employees, using the “hire date” as the eligibility Created a page for each of the companies and a page for the New Hire employees, with the New Hire menu at the top of the list on the menu page. I have set up auto-enrollment based on the NHL groupsI’m stuck as, for whatever reason, I cannot get the New Hire employee page to show for those new hires only.  It automatically defaults to their company page.  Any help and suggestions would be great.   

I presume google translate can’t easily access the page content unless reshipped by the browser/client Is there a way to make this happen?

HI.I am in the process of setting up Docebo to handle our ILT sessions and one of the things I am struggling with is waiting lists.Is there a way to limit the number of waiting list spaces available?Our training sessions have a maximum number of 8 places available, so ideally I want to be able to limit the number on the waiting list to be no more than 2 - otherwise there could potentially be 20 people on the waiting list which is useless. Is this possible?Thank you

Has anyone matrixed out the ILT Course and enrollment statuses by the user performing the action and the admin performing the action, and then also with how that status shows in reporting? We are seeing differences in the course enrollment status if a user enrolls/unenrolls vs the admin doing it through the enrollment screen.  And then in reporting on this course, there is still the ‘Subscribed’ status which has been deprecated from the course management screen. We have a user that has enrolled into a course and session, shows in progress, and then unenrolled from the session yet still remains in progress instead of reverting back to enrolled which is what they should have since there is no longer a session enrollment.  There is no training material associated with this ILT course 

Hello Fellow Admins, I noticed we have a suspended status option available for course enrollments.What is the use case for this status? Should this be used when archiving courses for learners who did not complete the course? What do you use it for at your company? Thanks!

I used Adobe Captivate to set up a course, published it.  It was added to central repository, assigned to a course and put in a learning plan. When I access the learning plan and play through the course, I can take the entire thing but the Docebo progress bar never shows it is as “complete”.  I only see “in progress” and “pick up where you left off learning”.Has anyone experienced this and have a solution?  I want to make sure our learners are getting credit for learning plans they have completed.  Thanks!

HiIs there a way that the sessions can have an indicator to show how many places are available/remaining for an ILT session?Our sessions have a cap of 8 and it would be great if this can countdown (either with 7/8, 6/8 or x seats available) so that when people are booking they know whcih session will be right for them.We have scenarios where more than one person from a company may want to attend the same session and knowing how many spaces are available will help them to pick the right one.THank you

General question - what is the point of having the “Course > Evaluate” option in Power Users permissions if they PU can’t actually evaluate or see any assignments that are uploaded by their users? I am running into an issue where I need Managers and Team Leads (given Power User permissions) to be able to evaluate learner’s assignments, for a couple reasons.This is an accountability process for us - we want to hold the TLs and Managers accountable for approving their team’s assignments. Removes the overhead of another team (my team) from having to manage this.Right now, according to this article, only “Instructors and SuperAdmins” can evaluate assignments. The problem with this is, Instructors gives the Manager/TL too much visibility, beyond their team and instead EVERYONE enrolled into the course. Obviously SuperAdmin is out of the question. On top of that, they have way to much access as an Instructor. Linking this thread for visibility: Big Bug with Courses/Power User/Instructor p

Hello, We need to get a list of users and compare them to the name of their power user profile name, does anyone know if a way we can do this?  Thanks 

It looks like I have to do it myself - yes? Also, to surface a learning plan to a user that the user is not enrolled in - catalogs is the only option right?

Hello All! 🙋🏻I’m quite new to Docebo and work for a global company as an Instructional Designer but I’m trying to lean into some of the LMS admin responsibilities. 🔍My question is how do I know if I have access to a sandbox for testing and where would I find it if I do? I thought I searched hi and low on here, DU and google to see if any thing more beginner would pop up but not that I could find. Any guidance would be greatly appreciated. Thanks, Wendy 

Hi, I am wondering if anyone else is having an issue with their gamification settings? I have assigned points and badges to courses but my users are seeing negative points on there account but when they go to the rewards store they have more coins than points. Its a mess!! I thought points and coins were a 1:1 ratio? Is anyone else having this problem? Can anyone help?