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Hi all. Happy New Year!I have an issue, that I hope someone has been able to solve in the past or has any ideas about.I want to have a widget to show the status of ‘compliance training’ so that learners can quickly and easily see if they have outstanding courses to complete. We currently have the Task List widget in use, but this lists all courses that they are enrolled onto for the year, so not easy to identify those that are compliance.I have tried to do a custom content box that has a URL for the ‘courses and learning plans’ page that is filtered - this works great - however the filter stays on when you click on the page in the menu as well, so this won’t work (without constantly telling people to unfilter to see all results).I have also tried a catalogue widget, but the filter doesn’t allow me to filter by completion, nor does it allow me to show the ‘not started’ courses first.My latest attempt is a channels widget, but the filtering doesn’t stay on, and then still have the issu
Good morning! We have extended enterprise clients that use their own subdomain of our site like subname.company.com/theirname- when mangers attempt to view My Team, they just get a spinning circle. I am able to reproduce this when I log in as them. If I login as them and login to our site url, they are able to see My Team. The customer that reported it said it started about a week ago. Is this a known issue?
i’m trying to report on the total number of views for the assets of a given channel. , and I see conflicting numbers based on the different ways to view this information. Channel SummaryWhen I pull the Channel Summary, it would appear that there has been a total of 677 views for the assets in this channel. Assets - Statistics & View Count on Channel When I create a custom Assets - Statistics Report for this specific channel, or just tally the number of views on the user facing channel, we only count a total of 458 views. What is the difference between the two totals? Is it because the asset view doesn’t include views of the ILT/e-learning courses? Or is one counting unique views and the other counting total? Any help would be appreciated!
Hi all,We’ve noticed that when we edit a user, say for any reason from something as simple as a typo in their name or if they transferred to another location, that it for lack of a better phrase “re-enrolls” them into courses in which they were already enrolled and thus impacts accurate reporting. For our use, 99/100 times we do not want a change we make to a user’s profile to impact their enrollments but it does. Is there a way around this? Or is there something we need to change to ensure this doesn’t happen?
Hello, there! I am looking into creating a group that anyone who has NOT started a course or is listed as IN PROGRESS will be a part of. The intention is that once they complete the course they will be removed from this group, but not unenrolled from the course itself.I've located this document for help on the help webpage:https://help.docebo.com/hc/en-us/articles/360020084100-Managing-GroupsHowever, all it states is that you can have enrollment based off of enrollment status. A link takes me here:https://help.docebo.com/hc/en-us/articles/360020082940-User-Levels-Roles-and-Statuses#post-simple-toc-heading-4With this document it states that one status is "Enrolled", which indicates that the user is enrolled, but hasn't actually started the training yet. This appeared to fit my requirements, yet when I look into Eligibility for auto-addition to a group, the only options do not include Enrollment as it is described, but Subscribed, which appears to me to include anyone in the course. This
Experts, could you help determine the best way to implement this requirement?I want to to list a few courses as featured courses on the platform based on quality of the material and what we determine as the most important. The trick is that these courses are not accessible to all.So essentially, my plan is use catalogs to determine visibility of courses to each user depending on products that they own. From those courses, a few will be selected as Featured Courses. I’d like to display these Featured Courses on the home page. Each user must see only a subset of these courses, depending on which they have visibility to based on other catalogs.Basic question if I show a Catalog on a page, whether the visibility of courses can be based on another Catalog that is not on that page.Am I thinking about this correctly? Any ideas to help me accomplish what I am trying to do?
Can anyone how do I create sub catalogs under one of the main Catalogs?For eg. like the one on the left has sub catalogs mentioned I need to add to the Laboratory Water Catalog similarly-
I was reading THIS KB article and in the section with heading: Assigning Courses to your Learning PlanIt talks about adding courses to the learning plan, and that when the user enrolls in the learning plan, they are automatically enrolled in the courses within the plan… Question: I don’t want the courses within the learning plan to appear in a search.. Do the courses have to be in a course catalog visible to the same users that the LP is visible to? - I think it would be awesome to have courses created, but not in any course catalog (not searchable) and only in the LP… is that possible?!? Right now, when I create a learning plan, and check the ‘show in course catalogs’ it seems to be visible to ALL power users in the platform, even though it isn’t in a catalog yet…but only when users are searching for terms that match the LP or courses within.. as are the courses within the LP… Example: We have an HQ Onboarding LP that is for new hires, but one of the affiliates in our franchi
For those that have not really considered the impact of technical debt? Know that software being developed and the teams that work on it can spend a significant time on resolving issues versus adding new features. Consider this graphic…And so we have seen a shift in a few strategies by Docebo to wrangle their debt and make strides in the right direction. We have seen that with:A shift to a monthly major release schedule Dedicating development to the new ideas buckets Strides of transparency in the roadmaps with CSMsI appreciate all of this. Earlier in my career I worked for a custom software development group for a health system…so uniquely? I am poised to get it.But when something feels broken. And we work “the machine” to document and get a reproducible bug recognized and addressed? Do we have any recourse and a way to escalate a concern to the right team?A proposal - can we (the community) get some insight passed along into the deployment of unplanned changes and how we can escalate
Greetings, I am investigating video tools that allows Docebo users to engage with videos. Specifically, I would like to display a Q&A chat area with the video that allows viewers to submit questions about the video.A perfect example of this is Knowmia by Techsmith. In the screenshot below you can see the ‘Conversation’ panel on the right. When a viewer enters a question, it is timestamped to the exact point they are at in the video. A second example is Mindstamp. Although it has very impressive video engagement features, the Q&A capability is not as good as Knowmia.Ideally I would like to use a Docebo specific extension, like H5P, but I have not found anything in the market. I’m open to suggestions because ultimately the use case is for a Docebo user to stop the video and easily enter a question/comment without leaving the video space (or the tineline point they are at with the video). And of course the “instructor” can receive the questions/comments.
So, the WordPress app is being deprecated. Is there an alternative solution being provided? How do we ensure Single Sign On for our website users in future?
Is there any way to center the text on page widgets?
can we integrate Docebo with an LXP so that we can play the content on that LXP UI via a Docebo player, transfer all user activity back to Docebo ?
Hello,I’m new to using Docebo and have been asked to roll out the My Team built-in resource. I have looked online and in the Community for documentation, but there doesn’t seem to be guide for how to make the resource visible to managers. Is there a tutorial or video resources that I can follow?
I have users who are bypassing paying for a learning plan because the courses are visible under the course management tab. How do I prevent this from happening?
Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on common failure emails received for automation and how to correct them.The common emails errors explored on this document would be the following:Invalid FTP Move. Invalid FTP rename. FTP/SFTP: Invalid username or password. FTP/SFTP: Cannot find file: “FileNameGoesHere” on the remote server.Please see the attachment’s section below to download the document.*These errors are currently only received, If an email is included in the automation error log textfield.*I hope this quick informational guide helps further in your troubleshooting journey.For more additional resources into what can be accomplish by the automation app, please reference the following knowledge base articles:Managing the Automation AppCreating a Rule for the AutomationApp Feedback/QuestionsWe’d love to hear your thoughts on this guide and if it was helpful for you. Please share any feedback and/or ques
We are using the built-in survey feature within Docebo to collect user feedback on the module that they just completed. We are storing the survey in the Central Repository and linking it to all courses (because the questions are identical). My questions is about collecting all of the results from this one survey. How can it be done? Right now, it looks like I would need to go into each course, go to Reports tab, open the learning element to view the survey results. Is there anyway all results from all courses can be pulled at the same time?Thanks in advance!
We have an enrollment notification set up as follows:Event - User waiting to be approved to an ILT sessionScheduled - At the time of the eventFilter - All branches and groupsRoles - SuperadminAssociated Courses - ‘All Courses’ This Notification is not being sent for all courses. If anyone is using the ‘All Courses’ for Associated Courses, please let me know if you have encounter this issue and/or idea on how to resolve. We have a ticket open, but Support is not able to resolve. Any ideas are appreciated.
