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How do you use Course Codes?
I have been tasked with coming up with a consistent format for course codes. This post in Tips and Tricks has some great ideas! One I will definitely adopt is identifying retired courses. There is so much you can do here and my instinct is to start with “why”. Why have a course code? What are the use cases? I am looking to the community to help me out. What are you using course codes for? Reporting? Data-driven decisions? Content management? What business questions are you answering? What decisions are you driving?
Rise 360 Completion - Score from 2nd attempt not recorded
We are seeing issues with our Rise 360 courses (published in xAPI) marking as complete for about 5% of our learners. The issue seems to be spread across a vast array of learners and courses - and our admins are unable to replicate it. But the tickets keep on rolling in :) We have narrowed it down to learners who fail the skill check inside the Rise course on the first try, retake the skill check within the same Rise/Docebo session and pass. We notice that not all of the skill check answers are recorded in the xAPI data within Docebo. For instance, it will only record 3 of 6 questions. The course looks complete in Rise, but is not marked complete in Docebo. My theory is that question that were marked incorrect the first time are not recording the second time. Has anyone experienced this?
Is it possible to remove the option to filter courses by Code A-Z and Code Z-A?
I’d like for users to only be able to sort courses by Newest-Oldest, Oldest-Newest, Name A-Z, Name Z-A. Is that possible? That would mean removing or hiding the option to sort by Code A-Z and Code Z-A in the course catalog.
Self-registration: Take learners to LMS right away?
I hope to achieve the following:Change the current behavior: A user self-registers and they get the “Request sent” screen. to this intended behavior: A user self-registers and once they send their information, they are immediately taken to the LMS and can start learning. Optional behavior: If a user doesn’t verify their email address within a certain limit, their account is suspended Or else: Set an automatic, short expiry date for the user. A facilitator verifies the user (this happens anyway) and removes their expiry date / completes an additional field / adds them to a group or similar to give them longer accessIs any or all of that possible?For context, we are creating a free learning program where every learner is contacted by a facilitator, so we can weed out anyone who’s not supposed to be there then. Alternatively, we’re considering turning our single learning plan into two so that the first one with 3 out of 12 modules is available right away but only verified users can comple
Can I create a group where multiple email domains are accepted?
I am excited about the ability to great a group based on email domain “@company.com”. What has me concerned is there is a message that ALL conditions must be met in a group. My question: Can I create a group where multiple email domains are accepted? Use case:We have a program for Technology Partners. The partner company has to get approved to participate in the program. Once approved any employee from the company can take the restricted training. My plan is to create a group of approved email domains. Then give the group access to the restricted content. My plan is to update the group criteria each time a new partner is approved.
Power User & Certificates
Hi folksHope everyone is well and keeping safe :)I have Power Users set up on our Docebo platform and one of the permission is to view certificates. However, when a Power User logins in-to their team section and goes to download/view one of their teams certs it’s coming up blank for some reason. Any ideas why this would be? Maybe a browser issue? Although, have tried Chrome, Firefox & Edge and same issue with the blank screen.Many thanks
Power User Profiles - pre-populate user additional fields
Dear Community,Please could somebody explain to me what this setting in the Power User Profile settings does? What I have managed to determine so far is that:it does not, in fact, do any pre-populating of fields it does not affect the visibility of fields for Power users (this is done with the Branch field visibility settings) NB - my goal is for a specific additional field to be visible to some PUs and not others. Many thanks!Alan
Docebo Flow issues
Survey : display conditional question depending of the answer of the previous question
Helloi would like to add a question in my survey, but it will be displayed to end user only depending of the answer of the previous question :→ Question 1 : answer 1 answer 2 if answer 2, Question 2 : answer 1…. ……I don’t know if it is possible technicaly…Thanks for your help, i’m newbie with Docebo ^^
Assignment resources to power user - only effective after login
Does anyone have a decent way to deal with this remark on Power Users & resources?When assigning resources to a Power User, the assignment will be effective only after the Power User first logs in to the platform after the assignment is confirmed.We have an automation in place to add users to a power user, however the power user won’t receive any notifications on this user (e.g. enrollment in session/unenrollment etc.) unless he/she logs in first. We have a workaround on this with the impersonate feature, but this doesn’t seem like a solid solution.In addition, most of our power users are assigned all courses and learning plans in visible catalogs. Last week we created a new course and assigned it to a visible catalog, but the power users again did not receive any notifications on enrollments (even though the notification to the PU was configured), as they didn’t login before their assigned users decided to enroll in a session of the course. So since this is a new course, this is c
Custom Discussion Board Widget
Hi all,Our company is looking to add a bulletin board-type widget to the homepage of our Docebo LMS. Somewhere we can make posts for announcements, updates, etc. for all employees to see.I know that specific widget doesn’t exist in Docebo (yet), but I’m wondering if there are any workarounds or third party solutions that anyone else has found that has worked for them.Our current solution is to have an account with Tribe.so and then iframe in our dashboard using the iframe widget. It works for what we want it to do, but it doesn’t look as clean as we would like it to since there are usually a few items that appear at the top before scrolling down to see the latest post that has been made.Here’s what the iframe looks like when not logged into Tribe (doesn’t allow replies): When logged into Tribe (A lot of stuff on top before seeing the first post): Any ideas out there that have worked for you?
xAPI/Tin Can - can't see/report on answers from "Survey" questions
Hello everybody! My company is just getting started with Docebo and we’re just in the beginning/course planning stage right now. We’re hoping to build courses that use lots of “Survey” (or extended-text) questions. Questions like, “tell us a time where xyz happened”. These would be “challenges” for our staff to complete and their supervisor would review their answers on a monthly basis. I’m running into a few issues with this. Mainly, I’m unable to view survey answers when using an xAPI export of my course. I’ve tried with two different authoring tools with the same result (Elucidat and Storyline). I can only view their answers in Docebo if I export as SCORM instead. And, these answers can become jumbled around and hard to read if the user retakes the course. I’d eventually like to download a file that has everyone’s answers in it. Another issue, is that Survey answers are always marked as incorrect. Ideally, if a user has provided any sort of answer, then it should be “correct”? Has
Is there a downstream impact to changing a course code?
I noticed that the previous admin did on our system not using a consistent course code structure. When I pointed it out, I was tasked with coming up with a standard and bringing the existing courses into compliance with the new standard.Before I go changing things in the production system, I would like to know if there are any down stream impact to making these changes? Reporting, access, transcripts, etc.? Any cautionary tales here?
Direct Access to Course After Self-Registration
Hello, Is there a functionality that navigates a non-registered users to the course after they have successfully registered within Docebo?Use Case:Non-registered user receives the Enrollment Course Link via email campaign, social media, etc. User selects the link, but is unable to access since they are not registered They select ‘Register’ and ‘Submit’ the form User is navigated to the course URL rather than the home pageOther learning platforms have this functionality and I believe it is how we setup the URL redirects but am unsure where to start. Thank you!
Images in HTML widget look fuzzy
I’m playing with the layout of a page and I’m using the HTML widget to display several clickable images (images which are in the image repository found on the WYSIWYG). For some reason they appear just sliiiiiiiiiightly fuzzy, even though they are high resolution images. Any suggestions for fixing this? Maybe I’m sizing the images incorrectly?
So I’ve just started playing with the observation checklists. I think they might be quite a good way to record evidence to support performance goals so a couple of questions that I’m hoping someone will be able to answer.Can you make some of the questions not mandatory to answer? In the ‘new observation checklist to approve’ notification, has anyone worked out a way to add the managers name? I can only add the users name using the [fullname] shortcode. Can you get it to go every 2 weeks for a year? I cannot get it to do this, no matter what dates I put in (I assume I’m just dyslexic on this one and there’s a simple answer) Can the manager or user share a link to the checklist? It would be good to link it up with our performance review software. These are the Docebo knowledge base articles I’ve been using so far:https://help.docebo.com/hc/en-us/articles/360020124179-Creating-Managing-Observation-Checklistshttps://help.docebo.com/hc/en-us/articles/360020124719-Navigating-the-Observation
Creating Playlists/Auto-Publish for Better Adoption
We have found that our users creating playlists are missing the step to publish them once they are created. This causes calls/emails/texts to our product support team and tickets/time to solve something that isn’t really broken, just user error. While auto-publish would be ideal, I realize there may be use cases for wanting to add all assets to a playlist before making it LIVE. Alternatives/Suggestions to meet the goal of adoption: Create a pendo box during the playlist creation that alerts the user to publish before leaving the page Create a system-wide option for a SuperAdmin to ‘auto’ publish all playlists, then create a pendo box that alerts users that the playlist will be visible unless it is ‘not published’ Change the UI to make the publish button more visible when creating playlists
Forum notification only when mentioned or reply?
Hi all!UPDATED: Can someone shed some light on how exactly the “New comment” notification triggers? Say, Jane posted in a thread. John comments. Then Jane responds to that comment. The notification is set up to go to users.Does Jane get notified when John comments? Does John get notified when Jane (or anyone else) responds?I’m a bit swamped right now and would appreciate if someone could enlighten me and I didn’t have to test this myself.And just to confirm:Users cannot unsubscribe from notifications There is no possibility to notify if someone has been mentioned (The only “mention” notification is for “Discover, Coach and Share,” but not for forum interactions.Is that correct? Is the notification system one of the systems that gets an overhaul this year?
Deleting a User from a Group
I have searched this, but I cannot find an answer. I have an automatically generated group. We had a user leave the company. Now I want to delete him from the group he was in. I can switch him to Manual, but there is no way that I see where I can delete him? There are other groups I need to clean up, but again, l cant find a way to delete the user from the group. What am I missing?
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