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Hi everyone,Please can you help me out? We currently have some essential skills that we need people to do every 3 years and I’ve set them up in Docebo and all’s good with them. All the skills that have completed in Docebo are fine.However, when we implemented Docebo there were some people who had completed essential skills before it was set up. As a result those completions were put in a database and dropped into Docebo but were not linked to any certification. I have set up the certifications and was advised that I could reapply these to those people by uploading the database using the recommended CSV file in the Certifications part of Docebo which seems to have worked in the sense that it now shows expired and gives the option to renew.I now have two issues now, the first is that some people have redone their training before I activated their renewals but despite changing the completion date for them it’s still showing as renew now.The second is that all of their essential skills
Hello everyone!I have a quick question about certifications: I created a new certification today and attached it to an existing course, and I noticed that the certification was not awarded to people who had completed the course before I attached it.Is this expected behaviour? Is there a way to award the certification to everyone who has completed the course, regardless of when they completed it?Thanks to everyone here - I’ve learned so much from this community!
Howdy! We are trying to limit the view of courses for our interns and contractors. I figured the best way to do that is to use the catalog feature. You can see the Platform Science Content link that we have to click to see all the content. So we have 2 groups created and 2 catalogs. However when we go to the catalog section of Docebo we have to click the catalog vs all the courses just displaying and there are additional courses showing for some reason even though everything had been added to catalogs. Is there a way to do that?
Here’s what I’m trying to do. Imagine you’re an instructor who can teach multiple standard programs. Your home page only displays unique/custom programs (e.g. client wants it delivered in 1 week instead of 4). Now imagine sidebar tab that houses all the other 10+ standard learning plans that you can teach. Think of it as a library of resources you can access. (I’ve set it up as a catalog.) Here’s my problem, When I tested that ‘library/resources’ page by clicking one of the standard catalog-courses, that Learning plan program now shows up on my main page where all my custom programs reside. Is there any way to separate this? To keep a ‘library’ page separate when people click into the LPs?Any workarounds that people can think of?Much appreciated.
Is anyone having problems with learners who are also Power Users not being able to access the course player in an eLearning course and not being able to see content of course widgets (forum, IFRAME, uploaded files)? I seem to have a tech service tickets for each of these issues and I am curious if there is a work around or if I am doing something wrong. For a little background, these Power Users are course Instructors who are each an expert in a specific subject. If they are not a subject export, then they need to be able to take a course, have access to the eLearning course player and be able to access course reading materials that we have uploaded to the course
I’m playing around with the Category functionality, and I know that categories that are created on the Course Management page will appear in the CLOR, and vice versa, if a category is created in the CLOR it will appear under Course Management. I can see the use case for using Categories on Courses, as they help with filtering both for the end user within catalogs, and for Administrators who are creating courses. I’m struggling to find a good use case for the Categories in the CLOR.Does anyone else use categories in the CLOR? I’m curious to know how they are beneficial for you, as well as if you use Categories in the CLOR, do you also use categories on course shells?
located at your.docebosaas.com/public/images/placeholders/pdf.svgetc Ideally I’d like to make them match MY branding not the other way around. Also this seems like a sensible folder to let users customize. The css targets for these are generic, that is, if I replaced the “link” or “pdf” icon it would replace all thumbs for links or pdfs regardless of whether they have a thumb vs using a default placeholder, at least based on how I know how to target these. I would replace with a similar 400x200 svg for examplehttps://docebo-institute.s3.us-east-2.amazonaws.com/public/branding_hacks/url.svghttps://docebo-institute.s3.us-east-2.amazonaws.com/public/branding_hacks/pdf.svg
Hi, I’m relatively new to Docebo and was hoping someone might have dealt with this issue before. Is it possible to be a user (not power user or superadmin) and be able to access 2 different Docebo domains? I thought maybe adding a user to two different branches would solve the issue but it doesn’t look like that is an option anymore. Any suggestions would be greatly appreciated. Thanks!
Hey folks! I’m looking to create an automatic group for anyone who manages a team. My first thought would be to create a condition set based on employee title containing “manager”. However, we have titles in our organization that contain “manager” who in fact, don’t manage a team. So it can be difficult to narrow down just people with a team using the above condition set. Any tips or suggestions would be awesome.
Will an enrollment rule trigger if a course is already in someone’s learning plan? I need to assign a Preventing Harassment course and want to set up an enrollment rule for a manager group I just created. I want it so only auto enroll to new people added to that group and none of the existing as many have already taken it. I don’t want it to re-enroll the past folks. Any insights?
Has anyone noticed that just recently, say in the last week, that their comslider banner is just a little off?Notice Below how several of the letters are cut off in the first picture. If I reduce the size of the browser then full size it, the text will display fine, but then the buttons will display small. In this 2nd example, you can see the more info button text is small. It should look like the watch video button. Nothing I do in comslider has an effect on how it is being presented by Docebo. I changed the text of “First Alert” from 100 to 80 to see if this would make a difference. While it changed the text after I resized the browser, when I initially launched it, it was still cut off as in the 1st example below.Comslider has been set up using the iframe widget for the last month or so with no problems. Trying to troubleshoot the issue in Docebo I tried using HTML with the same results. Messing with the height in either iframe or HTML made no difference. Everything in comslider dis
Hi all you Docebo specialists. A quick question from a Docebo starter. How can i easily import courses from a CSV & which fields are required. I know how to import users via a CSV, both via users and the automation app. Reason is that i want to upload the recent history of courses into Docebo ( we’re starting with docebo and we want to give the users their history of courses they’ve enrolled)
We’re planning to add some of the gamification features to our platform later this year. We were testing badges in our sandbox and a question about the Share to LinkedIn option came up. It looks like that option includes a link to our Docebo site. Is it possible to disable or customize that? Our platform is internal only. We’d like users to be able to share their badges if they like but we dont want to start giving people links to our site.
We have come to find out that the figures shown on the report tab (see below) include deactivated users and there is no way to apply a filter. Does anyone know if there is a way around this? We need a quick way to check the completion % and this looked to be perfect until we realised this.
Why doesn’t marking attendance show on the learner’s personal summary report? We’ve only been able to get changing the Enrollment Status to Complete to show on the learner’s personal summary report. Would like to see the option of No Show in the Enrollment Status options menu.
Upload instructors .csv without triggering a 'User has been created (by administrator)' notification
Hi there, I know how to add someone manually and switch the toggle so that they don’t receive a ‘welcome to the platform’ email. But I want to know how I do this via a .csv file. I want to upload 30+ instructors, but not have them notified as we’re new to the platform and want to have a virtual meeting to walk them through their dashboard. I want to upload them so I can assign them into Groups, PowerUser Mgmt, Learning Plans, etc. Here’s my .csv, do I need to add a field here? Or is there a completely different method that I need to do that has nothing to do with a .csv? Thanks for your help!
HiJust want to sanity check something here with everyone. For ILT sessions that are self service, our users cannot see the number of spaces available/booked, which is leading to confusion when they can’t select the date they want.Is this correct? Is this pretty fundamental feature missing, or have we screwed something up?!
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