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Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 489 Posts
  • 2,354 Replies
489 Posts
L
LorraineNewcomer
asked in Product Tips & Tricks
Pre-set images on Resume page

Hi all, I have managed to change the course images and thumbnails on a number of courses. When I go into a course it displays fine, and when I first click into a part saved course, however when I come out of the course I get the default pre-set image. Does anyone know how to change this please?  

336
dklinger
Hero III
1 month ago
gstager
Hero III
gstagerHero III
posted in Product Tips & Tricks
Hiding Training Material Tags

The hot topic of auto-tagging and whether or not we like/want them has been discussed before.I am not sure, however, that we have brought up the idea of hiding them yet, though, so I am just gonna leave this right here./** Hide Chapter Tags **/.chapter-tags-wrapper { display: none;}/** End Hide Chapter Tags **/Here is the before Here is the after This is the area right underneath the player within the course.At least now when I forget to go back and delete bad tags - my learners don’t have to shake their heads and wonder about the garbage.As always - continue to test. I will be keeping an eye out for issues that may arise from this mod.Be sure to vote on having the ability to disable auto-tagging if you have not already.Hope this makes someone smile today!

87022
L
1 month ago
H
HannahSNewcomer
asked in Product Tips & Tricks
Is there a way to automatically un-publish a course

Hi Everyone, We are looking into ways to clean up any outdated courses that are currently published. We heard at the Inspire conference in Rome, a user has set up some sort of rule to automatically un-publish a course when it hasn’t been used or may be outdated. I am unable to recall the name of the session, but if anyone can instruct me on how/if this is possible I would appreciate it! Or if you have other methods of doing a deep clean, we are open to any recommendations!  

382
dklinger
Hero III
1 month ago
D
Novice III
dominikacharczukNovice III
asked in Product Tips & Tricks
Landing Page Visual Ideas

Hi, I am currently working on designing the Landing Page for my company’s LMS. I have read through some Community Posts and Knowledge Base articles about best practices and what others are doing in their LMS. I’m a visual person and I would like to see what others’ Landing Pages look like to spark some ideas - something like a Pinterest board. (Obviously I am not planning to copy & paste anyone’s)Would anyone mind sharing what their LMS looks like and maybe a few sentences/bullet points explaining the thought process behind it? I would like to make mine very user friendly and “easy on the eyes” while also keeping it interesting & engaging. Anything helps! Thank you. :) 

1275
D
Novice III
2 months ago
J
Novice III
jenhanNovice III
asked in Product Tips & Tricks
Chatbot?

Has anyone incorporated a chatbot into their platform? 

735
Lena
Helper I
2 months ago
Lucy.blake
Helper II
Lucy.blakeHelper II
asked in Product Tips & Tricks
Link to a specific widget on a page

I was wondering if it was possible to create a link that goes to a specific widget on a page? For example if you are at the top of the page you could click a button and it would take you to the correct section on the page. We have html blocks so in theory I could make a button I’m just not sure how to get the link or if it’s even possible.

39414
J
Novice III
2 months ago
emily.mccarthy
Guide I
emily.mccarthyGuide I
asked in Product Tips & Tricks
Skills - How are you using them?

We are currently working on developing a way to track employee skill development. A large hurdle we are having is Skills in the platform empowers and is controlled by the user rather than from the manager. We do NOT want the user to be able to impact or select there skills. Our goal is to assign skills based on content or even external actions from the platform in order to identify individuals capable of supporting sites and projects. Additionally, we have a goal of this interacting with Workday and maybe even Dynamics in the future.Has anyone been able to achieve employee skill tracking similar to our goal? What has worked for you? What did not work? 

322
Sarah Proctor
Novice III
2 months ago
elamast
Hero I
elamastHero I
posted in Product Tips & Tricks
How to mass delete LOs (November 2024)

I was working on a Make.com workflow to mass delete a particular learning object from all of our courses and ran into a problem with not being able to find an appropriate API endpoint.  Our learning objects are not in the CLOR, and if you try to simulate an admin user (in the UI) making an HTTP GET with an automation solution like Make.com, you run into a problem with that call returning some YES/NO buttons you can’t click (the URL in question is https://www.YOURPLATFORM.com/lms/index.php?r=player/training/axDeleteLo ).So, not wanting to be defeated by a simple button I can’t push without an RPA tool, I found a workaround to share with the community.  It overcomes the lack of an API endpoint for deleting LOs by using the CLOR as an intermediate landing spot, and then cleaning up afterward.Create your automation workflow to gather all the LOs you want to get rid of.  You’re going to need the IdOrg and course_id for each one.  For us that means looping through all the courses with https:

191
KMallette
Hero I
2 months ago
JeanetteMcVeigh
Hero II
JeanetteMcVeighHero II
asked in Product Tips & Tricks
Is there a way to add the user's first name to text in html widget

I would love to bring the user’s first name into an html widget. Anyone know how (assuming it’s even possible)?

1184
hwolfehall
Helper I
2 months ago
I
Contributor I
isteinerContributor I
posted in Product Tips & Tricks
Mandatory vs Elective Course Setting After Creation

We are enhancing the offerings our LMS provides and I have recently taken over managing the LMS. I found that we previously did not have accurate data points in our automated reporting for elective vs mandatory learnings due to previous courses not being given that course setting in the Course Management section. I want to know if anyone has any advice on a way to potentially make this an easier process rather than going through all the courses we have manually and changing the setting in each one? Would save me a lot of time and sanity if so!!!

645
E
Novice III
2 months ago
pcarr
Influencer I
pcarrInfluencer I
asked in Product Tips & Tricks
Using a Blog for a Forum

I have a request from a partner/user group who would like to have an open forum within Docebo where their users can ask and answer questions (basically the same as this community) that is not tied to an asset or a course.   Does anyone have a set up where they provide this type of forum in their LMS right now?  I am curious how you are doing it and what sites/set up you have for it.

72622
ncattle
Contributor I
2 months ago
theandredasilva
theandredasilvaNewcomer
asked in Product Tips & Tricks
"Lesson Comleted Successfully" Banner colour change

Hi everyone, hope you are well. I am having a small UI issue. Prior to the last platform update, the “Lesson completed successfully” banner was white in colour, however, it is now gone black and I am not able to find anywhere on the settings how to change the background colour of this banner. Any advise would really be appreciated.   

352
theandredasilva
2 months ago
E
Novice II
Eliza877Novice II
asked in Product Tips & Tricks
SCORM Package Quiz

How do you get Docebo to mark a course as complete if a learner fails the quiz inside a SCORM package?

273
lrnlab
Hero III
3 months ago
I
Contributor I
isteinerContributor I
posted in Product Tips & Tricks
Compliance Training Homepage Widget

I wanted to share something that I wish we would have known as a smaller organization when we onboarded Docebo, but has made a world of a difference, and that is using a page with filtered a course/LP widget to only show mandatory/compliance trainings. We ran into the issue that when course assignments went out, that learners had to filter courses themselves and find their mandatory content versus their self-enrolled, elective content. So, I learned that when a user uses the filter function on the Courses and Learning Plans built-in widget, the URL at the top actually changes and saves those filter options selected. I used the below steps to create a built-in widget on the homepage that will direct users to instantly see their outstanding mandatory training content.  Create a new page. I called this one “My Required & Mandatory Courses” Add a Courses and Learning Plans widget. Select the course statuses that you want to have appear for this widget. Personally, I created two separat

391
elamast
Hero I
3 months ago
gstager
Hero III
gstagerHero III
posted in Product Tips & Tricks
Building Certificates? --> Here Are Some Things I Learned

I recently went through setting up some certificates for some well deserved learning accomplishments.Here are some take-aways that I thought might be helpful for others (At least until that portion is overhauled).Your Visual Editor, Source Code Editor, and PDF preview Are Not Friends Just a heads up - I needed to hop back and forth between all of these several times to tweak things the way I needed. It was time consuming. Many HTML attributes and inline CSS styling look great in the visual editor but are then ignored when you preview in the PDF.  I initially attempted to use pixel precision using margins and padding but those didn’t help. Also nice things like using a horizontal rule have strange effects when you go to PDF.   The Table Is Your Friend - But There Are Still Rules I ended up using tables to space out the information and line things up. Don’t be fooled by what you see in the visual editor, though. A single cell on the left with the date that is justified to the right so th

86113
T
Novice I
3 months ago
mditommaso
Contributor III
mditommasoContributor III
posted in Product Tips & Tricks
assign catalogs and Certificate templates via CSV file

1. What specific problem or challenge are you facing?Simplify the creation of ILT courses via CSV file,2. What result do you expect?*I expect that from the automatic creation of ILT courses via "automation", it is possible to define for each course that is being created the catalog or catalogs and the certificate.3. How will this feature impact your business and/or your sector?*This would simplify the creation of courses automatically and massively via csv4. Examples / Screenshots / Mock up (if applicable)On the example file of import courses from csv you could add the following 2 columns:- catalogues: list separated by ; of the catalogs' codes- certificate: code of the certificate to associateVery simple, thanksMarco

356
lrnlab
Hero III
3 months ago
A
angela. difilippoNewcomer
asked in Product Tips & Tricks
Hide a course/training module

Is there a way to hide training/course on the homepage ( for workshops no longer in use) Thank you

5426
lrnlab
Hero III
3 months ago
B
Novice I
BsajenkoNovice I
asked in Product Tips & Tricks
Creating Reports for Equivalency Courses

I have created 2 e-Learning courses for a single topic, with one course designed for Tablet and one designed for PC/Laptop. I can see that when one is completed, the other is marked complete as intended, so that is what I want. My question is, can I create a report that will how me which specific course they completed of the equivalency? I am trying to determine how many people are choosing to complete using the Tablet vs. PC. In the reporting I have been testing, it shows both courses complete for the person regardless of which version they actually used.

112
lrnlab
Hero III
3 months ago
shanejacques
Contributor II
shanejacquesContributor II
asked in Product Tips & Tricks
Balancing Notifications for ILTs versus E-learning

Talk to me about your strategy for “upcoming deadline” notifications… We’ve built reminders for ILT sessions that are sent several days prior to the session starting. They include calendar attachments, which are nice feature. We also have one that is sent an hour before the ILT event starts that includes a “join” button. We’ve also built “you have a course due in one week” and “in one day” notifications based on expiration date. These feel especially useful for compliance-type training, among other e-learning courses. My hope was to use these as nudges for e-learning only -- not ILT sessions --  but it looks like this notification sends for both. I’m worried about users getting e-mail fatigue since an ILT enrollee will receive the following emails for a single enrollment… Course due in one week (7 days prior) ILT session starts in two days (2 days prior) Course due in one day (1 day prior) ILT event starts in one hour (day of event) Ideally, notifications #1 and #3 above would only sen

666
A
Novice III
3 months ago
Daniel
Hero III
DanielHero III
asked in Product Tips & Tricks
Notifying users when their expiration date is approaching

Does anybody know if it is possible to automatically send an email notification to users when their expiration date is approaching? Say one month before? I would like to do this for the main expiration date found in the User Management area, not the expiry date linked to the Subscriptions App.  Any advice would be greatly appreciated!

60213
John
Docebian
3 months ago
lrnlab
Hero III
lrnlabHero III
posted in Product Tips & Tricks
The Power of Hidden Pages

The ability to create pages and manage menus is one of the most powerful features in Docebo. That said, sometimes you need to expose a page only to certain users. I found that you can choose to NOT add a custom page to your hamburger menu but you can still usher users to that specific page via a relative url in a widget (we use mostly the Image and Custom Content Box widgets for this purpose).Using these “hidden” pages allows us to have many more pages available to our users without having to clutter up the hamburger menu (this menu can quickly get out of hand if not managed properly).To do this…create your page once created, use the menu at the far right under the ellipses to “Copy the URL” it should look like this: https://www.xxxxxxxxx.com/pages/20/home to embed this link in a widget or other launch point and keep the user INSIDE the LMS, remove the “https://www.xxxxxx.com” and enter the URL as: /pages/20/home (where “pages” = the module, “20” is the unique number assigned to each

239131
lrnlab
Hero III
3 months ago
K
kclairebNewcomer
posted in Product Tips & Tricks
Need a ONBOARDING Solution!

Hello all! I’m in need of some DOCEBO EXPERTISE! Here’s what I need a solution for in the system: We are moving our onboarding documents to digital and automated through Docebo. We have PDF checklists (tailored to each position, very detailed) that we want to place in Docebo and allow our Manager’s to complete each time they have a new hire. I tried creating a course to house all the onboarding checklists (per position) and using the assignment functionality for them to upload, but we don’t want to have to grade EVERY assignment that comes in. We also want them to be able to upload multiple times each time they fill a position with the appropriate onboarding checklist they are completing at that point in time. I’m not sure if this makes sense, but we would like this to be a circular course that can be accessed and completed multiple times without a person on the backend grading. Any recommendation is helpful! 

411
lrnlab
Hero III
3 months ago
G
Contributor II
gusContributor II
asked in Product Tips & Tricks
Test Responses - change color with CSS

Due to our branding and look color configuration, whenever anybody selects a response in a test question it highlights to red, making it appear like an incorrect selection.  We had a lot of trouble balancing our platform appearance with our corporate color scheme, so I’m really reluctant to start moving that around again.I’m sure it should be possible to override this with css, but I just can’t find the right elements to do it. I’ve been able to change individual radio buttons and checkboxes, but not the whole container, and not only for the selected response. @gstager you seem to be pretty much the king of css. Have you come across this before?Also, has anybody found a list of which elements are controlled by which branding colors?

422
G
Contributor II
3 months ago
sfrost
Helper II
sfrostHelper II
asked in Product Tips & Tricks
Complicated Recertification Process

We would like for users to complete a course (linked to a certificate - let’s call it Lifetime Certification), then 11 months after they complete the course be invited to take a new course (linked to a different certificate - let’s call it Active Certification). Then every year we want them to take the Active Certification Course to renew their Active Status.  Has anyone ever done this? Any ideas on how to set this up?    

565
elamast
Hero I
3 months ago
E
Novice II
Eliza877Novice II
posted in Product Tips & Tricks
New Hire Learning Plans

Hello! I am looking for some ideas on the best way to set up learning plans for our new hires. Anyone have any tips/best practices that they can share? I am a new user to Docebo so any help would be greatly appreciated. Thanks in advance!

444
E
Novice II
3 months ago

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