Learn & Share

Hi all and HNY! I am looking for some ideas. We have decided to create an area in our platform dedicated to AI. I would like this to be an exciting area and few clicks for our users. I am thinking a widget on the homepages, but this might be a bit boring. So, I just wondered if anyone has used something a bit more snazzy than a basic widget?

If I create a course and assign a user, will that be recorded as xapi statement in docebo lrs?

Is anyone else experience slowness when you are on the Coach and Share Channels page?  When scrolling down through the list of our channels we are experiencing slowness.  It sometimes is only 1-2 seconds but others it is over 5 seconds for the next row below to load.  I have a link to a video I recorded below showing the slowness we are seeing.  

I am looking to create a course that would build a custom PDF of my design that users would receive at the completion of the course. Are there any solutions within Docebo that allow for such a thing?

Hello,New Docebo user here, but long-time Salesforce admin and web developer.I’m tasked with embedding Docebo into my SF lighting community, which seems straightforward - I’ve synced my users, and followed the instructions here and here. This all seemed to work as advertised but LMS content doesn’t appear in my community where I’ve placed the Docebo Lightning Web Component.I have a support ticket opened for 14 days on this, and they’ve apparently escalated it to some internal specialist, but still no resolution.Has anyone else had this problem, and did you manage to work it out? If so, how?I expect this is some sort of privac

I’m looking to have a minimum time between courses in a leaning plan. To be specific, the learning plan has two courses. I want the learner to be in the first course for at least 7 days before they move to the second course. I see I can set maximum time rules, but is there a way to set minimum time rules? I.e., the learner must be in the intro course for at least 7 days before moving to the second course. These are e-learning courses. Thanks. 

@Adam Ballhaussen could you please share how do you collect badges and points in this community?

There is a critical error in one of our user additional fields. This field drives enrollment rules and notifications. One of the dropdown elements contains an ampersand “&” and that is being replaced by “&” . I have tried recreating the dropdown element and fixing the affected element. Both result in a return to the “&”. This means a user management file of over 1000 people can’t process, as the field in the sheet does not match the new faulty value. I created a ticket for this last friday, but docebo has not resolved this. I need to get someone competent assigned to my ticket to resolve this. @erin.brisson @pmo @matt.lewis 

Hello, I’m hoping for some advice on a program we’ve set up. The learning plan has 5 e-Learning courses and 16 ILT sessions. Each ILT session also has e-learning content, which theoretically the learner should complete before attending the lives session. Each ILT session has one event with 3 sessions (Monday, Wednesday, Friday) and the learner has to complete both the e-Learning and one ILT to pass. The first cohort of learners is finishing the program. I developed as the program was being made, and now I’m thinking about cohort 2 and how to handle it best. I’m hoping for your expertise.Do I duplicate the LP for each cohort as is? Can I duplicate the events and sessions with 2024 dates and not have to retype all of it?Do I rebuild the LP and make all the e-learning courses prereqs to the ILT sessions? Do I rebuild the LP and do something different?How are you running reports to know that people are compliant with the requirements to keep mov

Hi everyone!  Thank you for your help. So I’ve begun to set up my learning plan (hybrid elearning and ILT) --and to also create groups (cohorts) and add them to the learning plan.  I have two questionsEach cohort will be assigned to a specific time slot for the ILT---within the learning plan for the ILTs will I be able to assign the group to that time slot automatically? In terms of reporting analytics for learning plans---how would this look like or work with groups assigned to learning plans? Would the reporting analytics give an overview of all groups and am i also able to filter the analytics to individual groups?Thank you! 

Hi everyone - I know as we get creative, folks support their own approach with posing to people what content they have due in a queue.And - that’s great….we have been supporting the tasks widget for years and are at a place where people are used to nuance.Now we are finding that we are walking a tenuous line as we balance the fact that once a course goes beyond its validity dates? It is removed from the deadlines portion of the task list.So I wanted to see - how do you all manage around this Docebo-ism? Cant call it a bug. Its a “Docebo” thing.A better state/behavior is that anything that reaches the Deadlines portion and is given a soft deadline in the task widget is not removed until the learner has completed it. 

Hello Docebo Guru’s!I have a facilitator who has uploaded a video, post VILT session, for enrolled users to view for credit or review. The session/event used a custom TEAMS URL, and a PPT was used through the session and was a seamless event with no issues.  Once the recordings were uploaded, it was realized that where an embedded video (using a link to MS Stream) was played, it just showed a blank visual with no audio in the recording.  Has anyone experienced, or are there known issues regarding embedded/linked videos in PPT’s not playing for the audience watching the recording of the session? Thanks in advance for any help!  

Hi all, Happy New Year.I’ve got a colleague that wants to run some contests for his users. i’ve been playing around with the different features, but I’m unable to get any sense of individual or aggregate progress. I was hoping to see information regarding how much progress I have made, my score compared to the average or other similar details but all I can see is whether I’ve started or not.Do I have to somehow link this to a leaderboard? Even as an administrator, if I click on the contest all I get is very broad details about how I had set up the contest. According to the help page I read (https://help.docebo.com/hc/en-us/articles/360020083520-Activating-and-Managing-the-Gamification-App#01H81ZDM0WS2VCDFWRJB9KY6Z9), I should see details about current leaders if I click on the

Is there any way to retrieve a deleted Forum discussion?

Hello, I don’t understand why but all course seems to now be showing in all our users catalogs, i usually added branch to catalogs to make sure they were only visible to them and it seemed to work perfectly. I don’t know why now (I can’t tell when the issue started) but this seems to be broken and all course are in the catalogs of my users. Anyone can help?

Is there a way to provide access to the items in the file repository course widget before someone enrolls? Or if not there, is there a way for a user to access documents before they have to enroll other than demo material - which is limited in size and number if we have more than 1 item in the file repository widget? I see the course description and the content in the course as options to view before enrolling. Thanks in advance for your help.

I don’t think there is - but does anyone know of a way to get a report automated based on the purchase of a course or learning plan?So it would be similar to a notification, but it would be the actual report that is typically generated from the report section.

Here’s some sample outputs from https://chat.openai.com/ . They end up being very similar, has anyone had luck getting more varied outputs, perhaps with a different AI? Also obviously I can’t use the one-on-one copy for video courses. As open-sourced AI tools get better this year, I’d love to see “generate description from title” and “generate thumbnail from title” built in to Docebo. write a description for a course named "Improve your Time Management Skills with Debbie Maier""Improve your Time Management Skills with Debbie Maier" is a course designed to help individuals learn effective strategies for managing their time and increasing productivity. Led by experienced time management coach Debbie Maier, this course will provide participants with practical t

Hello colleagues!Happy new year, wishing you all health and happiness, in what is my least favourite time of year, mostly because sideways rain is not favourite!We’re currently looking at ways we can improve our engagement with leadership in our organisation and I would love to hear any suggestions, experiences or ideas you have in this area, either using the LMS or (shockingly) using other digital platforms - we currently use MS 365 inclusing Yammer aka Viva Engage internally.All suggestions/stories welcome as at present we’re at a very broad exploratory phase and all information is useful.

Hello fellow Docebo members,Is anyone having issues with non courses content in channels? All of the PDF, Excel, Videos, & Files content in our channels imported by the channel experts are all gone. The expert setting is also not available under the channel’s property page.I hope I’m not the only one starting the New Year with a scare.

Hello everyone! I’m a relatively new user, trying to set up a platform where I can sell multiple different subscription plans. Unfortunately, when I have more than one plan on offer, the built-in subscription plans page will not properly display them when you view the page on a mobile browser (screenshot attached below).  Has anyone else had this problem, and have you found a solution? Is there some custom CSS I could apply to make the page usable on a mobile browser? Or a simple option for building an alternative page in the platform to display and sell subscription options? I would appreciate any insights you all may have. I have tried to wrangle it with CSS, but I haven’t had much luck. Thanks! 

Hi everyone, I am looking for a solution within Docebo to close enrollment changes to a session 24 hours before an event begins.We currently use the automatic waitlist function for our ILT courses. The issue with last minute enrollment changes, is the skewing of our absence records. If a user is unenrolled within 24 hours that does not always give enough time for someone off the waitlist to be properly notified. Does Docebo have a solution for closing classes or have you found something that meets this need?

Every time I load a manual certification for user(s), I am prompted with a little box telling me “Some of the selected users have an assigned certification. By proceeding, the existing certification will be renewed with the new information.”I find myself having to exit the Award Users screen and then manually check for any duplicate entries. EVERY time it is false. Can this be corrected? The certifications we are tracking in Docebo are very important and I can’t have a renewal entered if something isn’t actually meant to be renewed.Why does it warn that a user has an existing certification when they don’t? To note, they have never had a certification, not an ‘old’ certification or even a completely different certification.  

I get a lot of complaints from supervisors regarding our platform because they can’t find a single location to view all the trainings their team is enrolled in. We are a Financial Institution; our Branch Managers often supervise 4-9 people and need to keep track of their trainings for coverage issues. I have set up reports and shown them how to run on-demand, but they don’t love this option! How are you doing this for your teams? Any suggestions? Bonus points if your answer is in calendar form and you send me screenshots! 

We are relatively new docebo customers are my organization and we have so far set up lots of catalogs. We are beginning a rollout process for the discover, coach, & share features, and we keep coming across a question that we can’t seem to solve.How do you choose when you should use a catalog vs a channel?Channels seem to be just like catalogs except with additional features. Are channels always better? The thought process you would go through to decide is unclear to me, so I’m coming to you. How do you decide if a topic or group of trainings is a catalog or a channel?