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Hi Docebo Community, does anyone know the limit of the character length for course and session codes? Is it 50 characters?Thanks so much!

Hello there,With the new navigation UI now a mandatory requirement, can we ask the community for the css scripts to do the following: Move the login box from the center to the left side Change the color of the header bar to blackWe had the scripts to these in the old navigation UI, but it seems not to work anymore.Thank you for the support in advance.Caesar

Hi Team,Our onboarding process has been manual, and I am working to automate in certain spots.I have gotten to the point that the audience will post to a SP list vs an excel report in email.I know there can be a connector built in PowerAutomate which should support course enrollment (Thanks ​@Bfarkas).One concern I have is that the timing of when new employees are added to the SP list is 4-5 calendar days before they appear in LMS, which means that I will need the automation to run on a schedule to identify new additions and enroll in the course.If anyone has built out a similar workflow, or has suggestions to auto enroll new additions from a SP list into a Course, I would love to hear them as I start working on this. TIA!!!

Hey Community!Assuming I have a subscription to Skillsoft courses, how do I add these courses to Docebo Learn LMS since there is no direct integration? Will the solution work for Udemy, Coursera, et al?Thank you for the attention!  

Hello, How do you add closed captions to a video in a Creator lesson? I see there’s a keyboard shortcut to toggle on/off CC but can’t for the life of me find a way to include a VTT or SRT file.  

There are parts of the new My Profile that we don’t want visible. I can’t figure out what element to target with CSS. Any ideas?

Just wanted to ask if there was a way to send an email to every one of my users?It is not triggered by an event only information. For example the recent changes to the platform.I understand I can do a newsletter but they are not saved so if I send it once to check how it looks I need to redo it which means it could change because of adding pictures. (Unless there is a way to save a newsletter and I will gladly take any instruction on that) I don’t want it to be internal as I wanted people to know about it before they opened the platform.Any advice would be gladly taken.Thank you

I want to create a certification “program” that provides a clear learning path for a group of learners to follow, but also allows for some choices in completing the required elements that leads to a specific “certification.”For instance, I want to be able to do the following where A-K are a mix of Learning Plans, E-Learning Courses and Instructor led courses.A+B+((D or E) or (F or G))or(H+I+J)+K = CertificationThis would allow a more consistent global structure, while still allowing for some regional differences in our business.is there a way to do what I described?

We perform sales onboarding every two weeks, and our onboarding track or curriculum is four weeks long.  I’m looking into creating a LP for each week, separately.  My question is, do I have to manually create 4 new LPs (one for each week of onboarding) every two weeks?  Is there not a way to duplicate an LP?  It seems like a lot of work to have to manually create an onboarding curriculum that regularly occurs throughout the year.  How do other organizations handle recurring onboarding curriculums with ILT (VILT) courses, eLearning mods, videos, documents etc.?Thanks for any insight.

Hello, This is probably a silly question, but if a person had two roles, and two managers, but then leaves one of the roles, how do I stop that manager (of the now vacant role) receiving training notifications please?  Thanks in advance.

Reading documentation for Marking attendance of ILT events. When it says “Mark user as attended when they access the recording.” Where is the recording in question?We use Microsoft Teams, so does that mean they have to access the recording in the actual Teams/Microsoft environment? Or is that something we have to host in Docebo? 

 Has anyone had any luck turning off Docebo Marketing popups that have started appearing since the new interface launch. I’ve tried Elmast’s suggestion (CSS) Hiding contextual help via CSS | Community to no avail. and I note that the feature request:https://community.docebo.com/ideas/persist-keeping-contextual-balloon-help-turned-off-when-the-user-turns-it-off-4229 appears to have been removed.Our management team is kind of unhappy that platform marketing is showing up on the platform so we need a way to permanently turn it off/disable it. Craig 

Curious if anyone who has the “Enrollment Invitations via External Calendar” option enabled in their platform has found a way to report on RSVPs for events or knows of an API end point to use to get this data. I know where to go within each course to see but looking to pull the data across multiple courses. 

Hi EveryoneWhen setting up a virtual ILT session/event using an external training provider’s MS Teams linkI know in the past Learners have been able to see a live countdown when they accessed the course tile on their My Learning page and the JOIN button would appear based on a timescale set by me.I have just set up some vILT sessions/events for next week but when I login as one of the Learners to check that everything looks as it should, there is no countdown. How soon before the start of the vILT session/event does the countdown become visible to Learners please?I plan to send out instructions on how to access a vILT as this will be a new experience for all the Learners but didn’t want to mention the countdown if it is not visible to them.Many thanksSarah

Everytime I am going into the platform and my browser refreshes. I am dismissing 3 modal popups now - reminding me about configuring the AI and the new navigation experience.Um - I refresh my browser often? And the 3 dismissing clicks are literally slowing me down.Yes this is belly aching - but I mean really????? 3 modal popups every single time a browser window refreshes with Docebo opening for a superadmin????

We recently went live with our Docebo environment, and I have been running into an issue with my Power Users and their ability to view insight dashboards. I have set up a Power User profile for my users that have the ability to view insights and nothing more. (No other PU permissions)I also assigned them their individual groups as resources. I am getting an error that says “You can’t access this visual because the data is restricted. Contact the dataset owner to update the row-level security rules.” I did see in the Help Center articles that it can take up to 24 hours for permissions to fully apply to users after their initial login, but it has been over 72 hours for many of my power users. I had received this same issue with a test power user I created, but that test user has the ability to see all of my branches instead of a specific group. Is there something I’ve missed with a branch or group setting? 

We're working on connecting a Unity-based VR training application to Docebo (Axcelis University) so that the VR application can send xAPI statements and track learner completion data. We're currently stuck on the authentication/configuration portion of the integration and would appreciate any suggestions from others who have implemented something similar. What We've ConfirmedThe Unity application appears to be successfully generating and attempting to send xAPI statements.  Communication is reaching the Docebo environment, but authentication is failing.  The error being returned is: unauthorized_client "The grant type is unauthorized for this client_id" The OAuth application is involvedWhat We've TriedReviewed the Unity-side OAuth configuration. Attempted to connect using multiple Docebo URLs and connection settings.  Created and tested a Docebo Connect recipe. Verified that the connector was originally intended to support external content/API integrations.  Investigated whether the

Are there any how-to videos available on uploading new learning courses and creating completion reports?

Hello, I am looking for alternative ideas for e-signature rather than the e-signature feature because we do not need users to dual authenticate with a one-time password. Both using an observation checklist or a test are not ideal because the learner experience seeing “test” or “observation checklist” when the initiate that step.  Does anyone have any alternatives they’ve built?

I'm looking for an efficient way to identify where User Additional Fields are being used throughout Docebo, as they can be referenced across groups, catalog visibility rules, enrollments, and other platform configurations.I'm trying to avoid manually reviewing every group, catalog, and configuration individually, which can become very time-consuming.Is there a way to audit or report on where a specific User Additional Field is being used across the platform or a recommended best practice for tracking these dependencies?

Hello everyone,Brand new to Docebo here. I’m a Salesforce admin and we’re using Docebo Connect to create Users and Enrollments in Docebo. I’m using Docebo Connect (Workato).I’m using the “Enroll User into a Course” Action in Connect / Workato. It gives me the option to set “Date Begin Validity” (date) and “Date End Validity” (date).The Date Begin Validity works, except it’s a day before. I assume this is a timezone / UTC issue. The Date End Validity never is set, and I can’t figure out why.When I do it via the UI, I can set both fields to a date/time with timezone.Has anyone figured out how to do this via Connect?Thank you!

I’m sure this is something simple… but I can’t for the life of me seem to put in the right information into the direct updates section…Does anyone else get these errors? What am I missing?  Error while uploading the Android build to the storeCheck the Direct updates settings and try again. Alternatively, you can download the build and manually re-sign and upload it. Error while re-signing the iOS buildCheck the Direct updates settings and try again. Alternatively, you can download the build and manually re-sign and upload it.

Hi all! New to Docebo here. I am trying to find a way that we can set up the weekly Digest so that certain courses and Learning Plan reminders are sent to users who are enrolled. But those reminders are NOT sent to anyone who self-enrolled, they are only sent to users who were assigned a course as part of a required Learning Plan. Is this possible? 

Hi all! My organization has been using Harmony Search since February. We did an extensive test and pilot period starting back in fall of 2025 and adopted it fully in February. At that time, Harmony Search was standalone and solely part of the “Global Search” UI and function.  Well fast-forward and a couple months ago Docebo mandatorily pushed out that Harmony Search and Harmony Copilot were integrating. I thought this would just be a UI change, but what I have found is that the responses Harmony is now providing are significantly worse and often times incomplete compared to before the integration. It has eroded a lot of trust in usage compared to what we had early on.  For anyone else that is using Harmony Search, have you found this to be the case? We didn’t notice any problems up until the Search and Copilot integration, and now receive constantly complaints of incomplete responses of Harmony saying there is no content it can use to provide a response when there very much is.