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Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 306 Posts
  • 1,266 Replies
306 Posts
H
Helper I
hchewniHelper I
posted in Let's Talk Shop
SSL Certificates for Custom Domains

Hey everyone, it’s almost cert renewal time on my end and I wanted to see what others have been doing since Docebo migrated to the new Domain Management tool, which dropped the ability to easily create CSRs if we want to provide our own certs but added the ability to have Docebo manage the cert for us via Let’s Encrypt. I was speaking with Docebo support about this and they were initially suggesting it was easy to just let Docebo handle it nowadays. However, I was looking at the documentation at the same time and shared with them this this warning-like message: I’m guessing support wasn’t aware of that message because after I shared it they agreed that we would probably want to provide our own SSL Cert. I don’t recall seeing that attention/warning message the first time I looked at the documentation, but it was months ago so maybe it was there the whole time. Has anyone with a custom domain used the Docebo managed cert option either as a stop gap or a permanent solution? If so to eithe

862
JKolodner
Helper III
O
Novice I
osalas02Novice I
posted in Let's Talk Shop
What do you call your Leader role?

HI everyone!  We are getting ready to hire a new Manager that will lead our instructional designers, content development initiatives and all things Docebo.  Curious what titles you are using in your organization.Manager, Instructional Design Manager, Content Development Manager, Product Enablement

475
jmkachidurian
Helper II
estarks8
Contributor II
estarks8Contributor II
posted in Let's Talk Shop
Certifications and OSHA standards

Hello! I was wondering if anyone on this platform has to take into consideration OSHA standards for certain certifications (i.e. Forklift training) and if so, how you’ve handled recording the specific information needed on those certifications. Our initial thoughts were to do it via “External training” but I was hoping there may be a better work around solution that someone has found. Thanks! 

434
estarks8
Contributor II
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Help Centre Mayhem - I am in your corner - trust me - but can this be tidy-ed up some?

But do we have to keep looking at Product Announcements from 2 years ago when we go into the system? Can this be tightened up just a weebit?Do we really need to know about this stuff that is 2-3 years old???? 

150
dklinger
Hero III
sgary
Helper I
sgaryHelper I
posted in Let's Talk Shop
Training/Resource management tools?

While Docebo is functioning as our Learning Management System for delivery of training to customers, we need a complementary Training Management System (TMS) or general resource management tool- this would be a platform that helps us with scheduling all of our ILT sessions:coordinating trainer schedules and contracts managing operations around booking training venues tracking other operational tasks like shipping materials or equipment to a venue ideally also tracking expenditures and salesWe have far too many ILT sessions held all over the globe with different resources required to be tracking in spreadsheets alone.Does anyone else out there have similar needs and what are you using? How do you use it in combination with Docebo? What’s working or what’s not?

1494
steveninfinger
Helper III
N
Novice III
NikkiCBAMSINovice III
asked in Let's Talk Shop
Double clicking the renew now button

We have had several instances where staff have clicked renew now began the process, exited the system, signed back in, and pressed renew now to continue. This kicked the staff out of any progress or sessions and events they registered for. Does anyone have any ideas in stopping staff from clicking a second time close to their first click? We have done instructions and job aids but still have this happen.

501
JZenker
Guide II
emily.mccarthy
Guide II
emily.mccarthyGuide II
posted in Let's Talk Shop
Do you have Standards for Assets?

We are currently working to create standards and regulations for assets that can be approved by experts in our platform. Does any one else have a structure they use to help create compliance? What do you qualify as an asset that is permitted in your system?

233
lrnlab
Hero III
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Tune Up Your Task Widgets - Vote now!

Hi everyone - I want to bring your attention to what I believe is an important idea to “Vote Up”.The task widget is a decent implementation and has seen a few tune ups delivered - but one that is critical at my org is how things get to the deadlines portion of the widget and more importantly how we believe learning objects should stay there as an option.Well - I wrote something up the other day that describes the current state behavior in detail.Task List Widget - Add Option | keep courses marked with a due date in Deadlines until completed | Community (docebo.com)If I can encourage you to take a moment and vote it up? We would super appreciate it. Even 10 votes is enough to keep it on the radar better. There are probably a few more things that would make it have even better sense:Instead of showing just the status of “Enrolled” - maybe show a KPI simliar to teams - Overdue, Due Soon. Break out the Deadlines to its own prefiltered view of My Courses/Learning Plans page. Option to not s

412
steveninfinger
Helper III
Bkatzman
Influencer II
BkatzmanInfluencer II
asked in Let's Talk Shop
Medallia Surveys

Greetings!Is anyone using Medallia Agile Research for surveys, etc.?I am trying to figure out how to track responses from specific courses. Any help would be greatly appreciated!Thanks, and have a great day!~BK

140
Bkatzman
Influencer II
estarks8
Contributor II
estarks8Contributor II
asked in Let's Talk Shop
Best practice for setting up a "Functionality Rollout" session

Our team is starting to host various “Functionality” Trainings. These trainings will vary in audience. Currently just People Managers, but eventually, will include Team Members as well. All are end users of the platform. We will offer 4 options per session. For example, if we want to do a session on Observation Checklists. The topic would be the Checklists, and learners have 4 options for which session they will attend (different days and times).This will turn into a series that we plan to have more sessions, all related to functionality. The set up will be the same to allow them to sign up for the option that best fits their schedule. How would I best set up this ILT so that learners can enroll is the session that best suits their schedule? As well as be able to sign up for future sessions? Does it need to be separate ILT courses? I need to take into consideration reporting as well. 

403
estarks8
Contributor II
sfrost
Helper II
sfrostHelper II
posted in Let's Talk Shop
Scholarship Programs?

I’m wondering if anyone manages a scholarship program and how you handle time limits for your scholarship learners, if you have one.  We offer a scholarship with the agreement that you’ll register for your first VILT within 6 weeks and complete the learning plan within 6 months. But it’s proving really difficult to track. We’ve started to code scholarships amounts as additional fields and we use our creation dates to give us an idea of when they started. But it’s still super cumbersome.  How are other people handling similar programs if at all? 

40
sfrost
Helper II
Bkatzman
Influencer II
BkatzmanInfluencer II
posted in Let's Talk Shop
Healthcare Fraud, Waste, and Abuse Course

Greetings!I know this course is available in the Content Marketplace, but has anyone found an outside course that they preferred? Thanks!BK

80
Bkatzman
Influencer II
julientrudel
Influencer II
julientrudelInfluencer II
asked in Let's Talk Shop
SCORM package

Hello, I would like to know if its possible for someone who has access to a SCORM file to edit it after beeing exported. My situation is that i want to give access to my scorm file to a client but I don't want them to be able to edit the content like they want. Thank you !

882
P
S
Influencer III
Suzy_qInfluencer III
posted in Let's Talk Shop
Online support walk through

Hello,I am reaching out to ask if a virtual walk through support is available rather than always waiting for a support ticket to be filled? I know there are session to enrol in but unfortunateIy am operating on AWST.Thanks for any feedback.

282
lrnlab
Hero III
pmo
Docebian
pmoDocebian
published in Let's Talk Shop
DU Live Spotlight: A masterclass from L'Oréal on gamification and the rewards marketplace

🆕 Introducing a new series designed to spotlight key insights and valuable information from our DU Live webinar series, where customers share their experiences, strategies, and solutions directly, offering a unique perspective on how they tackle challenges and fulfill their learning objectives. Explore how L'Oréal uses gamification to enhance engagement in their webinars and training programs in our DU Live webinar, How Docebo Admins are Driving Engagement with Gamification. This session is a masterclass on utilizing our gamification features to drive learner engagement with the content and programs deployed in your LMS.  Of particular note is L'Oréal's use of the rewards marketplace feature, which offers sets of rewards available only upon completion of targeted courses. Additionally, as an incentive for learners, L'Oréal rewards them for their commitment to understanding the brand's products by offering rewards for the exact products they are learning about. For a more comprehensive

3720
pmo
Docebian
pmo
Docebian
pmoDocebian
published in Let's Talk Shop
DU Live Spotlight: How G Data manages over 100 unique domains using Extended Enterprise

🆕 Introducing a new series designed to spotlight key insights and valuable information from our DU Live webinar series, where customers share their experiences, strategies, and solutions directly, offering a unique perspective on how they tackle challenges and fulfill their learning objectives.  Check out this segment from our DU Live webinar, How Customers Are Training New Audiences with Extended Enterprise where G Data explores their distinctive situation of handling 126 Extended Enterprise domains.This clip gives you a glimpse into their strategies for scalability, touching on aspects like branch management, notification scaling, and designing pages and menus. It's a reflection of the innovative solutions our customers are implementing to meet their unique challenges. This peek into their world is just the beginning, and we encourage you to dive deeper by watching the full webinar on DU for a more comprehensive understanding and inspiration. Watch the rest at DU 

1942
pmo
Docebian
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Localization Tools for SCORM authoring | Tool of Choice and Advice

Howdy folks - checking if yawl work with any set of localization tools and what you think of them.We found what we believe is a reasonable match for our workflows.https://app.rask.ai/But I wanted to check if you had any favorite “flavor” in this domain OR advice.The one big concern I have is how to practically go about doing QA / QC for a product output when we are a global shop with 4 additional languages that we need to work through.

722
Bfarkas
Hero III
AntRich76
Influencer I
AntRich76Influencer I
asked in Let's Talk Shop
SCORM courses and using Safari

Hi,We are getting an increasing number of issues when learners are using Safari web browser and when they complete a SCORM course nothing has saved and it is like they have never been in the course.  On their My Activity is shows they have spent time on the course.  Just wonderingf if anyone else is experience this issue and how you are tackling it? Many  thanksAnt

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E
Novice III
dandrews
Helper I
dandrewsHelper I
posted in Let's Talk Shop
Global Learning Policies

Hi all, We currently do not have any policies in place for learning engagement. We’re looking to create a policy and/or learner agreements when it comes to attending courses. For example, we have a lot of people sign up for a course but then drop out last minute which in turn wastes the money we had spent on the session. Does anyone have a policy that they are currently using that is effective? Looking for a jumping off point and what to consider when creating our own.  Thanks!D’Arcy 

202
dandrews
Helper I
D
Contributor I
dgladfelterContributor I
posted in Let's Talk Shop
Best practice for Rise 360 Course Export (SCORM or xAPI)

Forgive me if this has been asked already, but while I’ve seen several posts talking about tracking issues with Rise 360 courses, I’ve not found one that details best practices for export.Apart from knowing xAPI is a newer standard than SCORM, I’m far from an expert at the pros/cons of each format, and even less of an expert with each version. In my testing, while I’ve read Docebo can have trouble indexing xAPI for its global search, I’ve personally not found the SCORM content indexes particularly well for me either.In that way, what is the recommended format for Rise 360 courses published to Docebo? SCORM or xAPI?If SCORM, what version & edition works best/is recommended?Thanks for any insights you’re able to offer.

3471
A
Contributor I
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Next NorthEast RUG?

I posted this the other day - Lets Do Somethin....I mean we are the North East | Community (docebo.com)but one of our long timers noted that people may not have seen it.Any interest in getting together as a community? Even a meet greet and beer or something somethin in NYC?I just need 10 yesses to begin to organize a something out of the goodness of my heart and believing that there is value in regional user groups.

80
dklinger
Hero III
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Storyline 360 question

Howdy,Working on a Knowledge Resource that we are building out as a SCORM course.This is a deep knowledge type of a resource….and I had a need to break out some of the work to others.So I had someone work on the glossary….but it was the glossary in the classic player (dont kill me on the design choice 😁).I know how to bring projects into each other - but has anyone ever worked on lifting a glossary from one player to the next file and merge the two?I am thinking I need to effectively delete all the old “slides” and import all the ones from my file so I can use “his” player.Am I crazy? Please advise….

242
dklinger
Hero III
ryanreichertestes
Novice I
ryanreichertestesNovice I
posted in Let's Talk Shop
Ideas and alternative tools for building course content

Hi everyone, We’re about 6 months into our journey with Docebo, and we are starting to onboard other Power Users in the organization who will be responsible for building department-specific content for segments of our learner population. Within our L&D team (2 people) we have subscriptions to Articulate 360 and build most of our courses using Rise. The cost is about $1400/user annually. We want to empower our other Power User content authors to own their content and build/publish it themselves (because my team isn’t built to handle every request) but we can’t afford Articulate licenses for everyone (though a couple teams have invested). Further, while we have Shape, it can sometimes pose a learning curve or barrier to creating content beyond the limitations of Shape. I’ve demo’d how Power Users should think about a course as being able to contain all different types of Training Materials, but I still feel like there’s more we could offer. So my questions: What tools (free or paid,

893
dklinger
Hero III
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Automation App Message: CSecurityManager requires PHP mcrypt extension to be loaded in order to use data encryption feature.

Hi - since Friday - instead of our regular messages back from the automation app, it looks like we have been getting this error message.For the most part? It looks like our business continues to run - and users are being created by our integrations...have you all heard anything else about this? Because even though I reported this to Docebo Support - the message back was not a clear one other than it is recognized as an issue by the dev team and there is a task to investigate further.Here is a ticket reference: 686958.

444
JKolodner
Helper III
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Someone smarter than me - Try copying/pasting any report table from preview?

Was trying a temporary workaround while there are some latency issues with the platform today (on Valentines Day 2024 - Happy Valentine’s Day everyone!!!).Currently? We are trying to get a report where we know there wasnt more than a hundred learners (so the preview should cover what we need).I tried to highlight copy and paste into excel, but the line breaks are all screw-y and information that should have been collected into columns all came along in the first row. I tried pasting it with and without formatting and it is a no go.Example of output of information from the Report in PreviewSomebody has had to screen scrape a table successfully….wondering if YOU figured out how to make it work.

312
dklinger
Hero III

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