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Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 284 Posts
  • 1,171 Replies
284 Posts
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Someone smarter than me - Try copying/pasting any report table from preview?

Was trying a temporary workaround while there are some latency issues with the platform today (on Valentines Day 2024 - Happy Valentine’s Day everyone!!!).Currently? We are trying to get a report where we know there wasnt more than a hundred learners (so the preview should cover what we need).I tried to highlight copy and paste into excel, but the line breaks are all screw-y and information that should have been collected into columns all came along in the first row. I tried pasting it with and without formatting and it is a no go.Example of output of information from the Report in PreviewSomebody has had to screen scrape a table successfully….wondering if YOU figured out how to make it work.

302
dklinger
Hero III
10 months ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Let's Talk Shop
Best Practices - Managing Pages and Menus

I’m in the middle of doing some page updates/cleaning up and I am stuck trying to figure out which single menu a page is associated to and I’m stuck jumping between menus trying to figure out where it lives. This made me realize - we need to adopt some best practices for page and menu management!Does anyone have any tips they would like to share when it comes to organizing and tracking which pages are associated to which menu? 

5026
G
Docebian
10 months ago
tschoone
Helper I
tschooneHelper I
posted in Let's Talk Shop
Design - Ideas on using Pages, Learning Plans, Courses, and Folders to best organize and support Learning

I am curious how others organize their learning material to best support learning.Here is my scenario: Large amount of learning resources (videos, slides, PDF, quizzes and certification exam) Multiple audiences with different requirements (NEW vs Experienced but new to company vs. Returning)My objectives are to organize the training to:best utilizes adult learning theory to support actual learning and adoption keep it structured and well organized Not have a list so long that it becomes intimidating or discouraging at any given point make it audience specific  A New inspector with no experience and needing everything gets what they need in the order they need it An EXPERIENCED inspector only gets what they need, without all of the foundational material A RETURNING inspector who previously completed the training only gets UPDATE material (what has changed in the past year?) I think I could use the following but would like others experience and ideas so I don’t create something unnec

4883
G
Docebian
10 months ago
kschweiger
Contributor II
kschweigerContributor II
posted in Let's Talk Shop
Complete LMS Revamp

Curious - has anyone ever completely revamped their LMS experience after the initial build? We’re trying to do this right now and I just wanted to see if anyone else has felt this pain?

673
kschweiger
Contributor II
10 months ago
E
Novice II
erichrenkenNovice II
posted in Let's Talk Shop
Does anyone use 3rd-party Tier 1 support providers that they'd recommend?

Hi, everyone.We just recently signed with Docebo and we’re in the process of onboarding. The LMS we’re leaving had Tier 1 support available via phone/chat/email to support learner’s questions (password resets, “where’s my course?”, etc.) and now we’re looking for good 3rd-party Tier 1 support companies that we can have support our Docebo implementation. We’re not necessarily stuck on needing phone/chat/email support, but that’s our starting point. If anyone has experience with this topic and can recommend a company they’ve used to provide Tier 1 support for their Docebo implementation, I’d love to hear about it. We’re entertaining a few candidate companies right now, but I thought I’d take advantage of the Docebo Community to see if there are other companies we should be aware of. Thanks for any feedback you can offer. Erich

983
gordon.cooke
Contributor II
11 months ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Alternative to Tasks Widget - approaches

Hi everyone - I know as we get creative, folks support their own approach with posing to people what content they have due in a queue.And - that’s great….we have been supporting the tasks widget for years and are at a place where people are used to nuance.Now we are finding that we are walking a tenuous line as we balance the fact that once a course goes beyond its validity dates? It is removed from the deadlines portion of the task list.So I wanted to see - how do you all manage around this Docebo-ism? Cant call it a bug. Its a “Docebo” thing.A better state/behavior is that anything that reaches the Deadlines portion and is given a soft deadline in the task widget is not removed until the learner has completed it. 

331
KMallette
Hero I
11 months ago
A
Contributor I
Alex.RobertshawContributor I
posted in Let's Talk Shop
Engaging with Leadership in your Organisation

Hello colleagues!Happy new year, wishing you all health and happiness, in what is my least favourite time of year, mostly because sideways rain is not favourite!We’re currently looking at ways we can improve our engagement with leadership in our organisation and I would love to hear any suggestions, experiences or ideas you have in this area, either using the LMS or (shockingly) using other digital platforms - we currently use MS 365 inclusing Yammer aka Viva Engage internally.All suggestions/stories welcome as at present we’re at a very broad exploratory phase and all information is useful.

300
A
Contributor I
11 months ago
Naira_Nicol
Naira_NicolNewcomer
posted in Let's Talk Shop
Which are the best json parser tool to use?

Any recommendations?

160
Naira_Nicol
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Sanity Check - Other best practices for retiring a course

Hey folks - as we get close to the end of the year, we are going into a curation cycle with our content.I am guiding my SMEs / catalog owners through using the course tools (in course management) to archive a course: but I am curious if yawl go through any other steps:put the course into the under maintenance remove from the current catalog put into an archived catalog (which does not sit on a page anywheres)Are there other things you do?Some things that are out of bounds:I dont want to mess with the name of the course.But I am open to:Parameterizing the validity for the course to the day it is curated out is the day it is expired. Adding an additional field (not sure of the added value) Change who can enroll a person into the course.I super wish there was a guide on just this (even though I can understand that one shoe may not fit all). 

22311
trose23
Helper III
1 year ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Camtasia Fans - How Do You produce the youtube style bookmark/scrubber with their player?

Howdy folks that produce their own content outside of Docebo.A question for those that are authoring in Camtasia often. I am using Camtasia 2022 and we love to leverage the Table of Contents/Markers with our longer training videos.I swear I have produced a video with the youtube style bookmarking along the timeline/scrubber bar. But literally the difference of a week and I cant figure out the way to reproduce that.I do know how to generate a TOC, how to work with markers overall. But that timeline/scrubber bar feature is eluding me.Please help.

863
dklinger
Hero III
1 year ago
A
Novice III
AlisonNovice III
posted in Let's Talk Shop
Tell me about this LTI .

Hi. Long time, first time. Can someone give me a dumb’ed down’ed version of this so-called LTI ? Maybe a simple Use Case or a couple harder ones? I am trying my hardest to get through: https://www.imsglobal.org/basic-overview-how-lti-works  I see Tool Consumer and Tool Provider, but : WHAT IS A TOOL? - is that even the correct question to ask?? “Instructors and students navigate into the learning applications by”  So. It’s like an external application on a computer right? So we’re (hypothetically) opening MS Word (an external application) to use a .docx ? MMM… that doesn’t sound right. So again I seek <INPUT> . Are LTIs like SCORM/AICC/xAPI but for other types of files? Are YOU utilizing LTI? What are they? How are they? What are they used form. What makes them great/suck?? I humbly await clarity. Thanks!Alison

4965
JKolodner
Helper III
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Is it time for an unofficial Docebo community roundtable on AI?

An observation,As I turn left and right? My authoring environments are popping up with how to work better with AI and even how to prompt ChatGPT to build video transcripts.Is it time for a summit of sorts? I feel if we are ignoring what is going on? We are going to be left behind. And I will be the first to admit that I held back with the chatbot in Docebo as an experience. Look - None of these things are going to be perfect or do the instructional design well enough to replace the human touch/review for years to come. But if they are seen as a kickstart for your course development? And it can ease the curation and assessment portions of our projects???? Are we being foolish not adopting by now?Any interest? If you are? Drop a note.Now if we could get ChatGPT to offer a bipartisan solution to our US national debt issues - we could maybe all be in a place of boom and rejoice…lol…baby steps….

8410
steveninfinger
Helper III
1 year ago
A
Contributor I
Alex.RobertshawContributor I
asked in Let's Talk Shop
Manager Permissions status for enrolment / groups etc

I might be over complicating things here- but my only way to currently isolate managers is to export users and filter by manager permissions and then reupload them with a custom field on the profile -essentially duplicating the manager permissions status in order to automate groups and enrolments.Have not done this yet- if there is a better way please can someone let me know?

353
lrnlab
Hero III
1 year ago
L
Helper III
lhubbardHelper III
asked in Let's Talk Shop
Any body out there running without SPF and DKIM?

Any unicorns out there running without setting up SPF and DKIM for emails? If you are, please DM me. I am dead in the water, hands tied, and running out of options.

102810
L
Novice III
1 year ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Has anyone done deep analytics on the performance of their learning campaigns?

Some insight, we are heading for another great year in terms of a compliance cycle. Before this org and with other systems, I will admit either I dreaded the time of year or understood after nudging essentially the manager and user only. We would get on average to an 75-80% goal with learning campaigns before handing the story back to more local personnel...and then the local operations drove the last steps of compliance.There is alot more to it (is “mandatory learning” defined at your org?, What change management techniques are being used up to and during the campaign, etc.) but I want to say after tens of large learning campaigns, they mostly fell into a resounding pattern with 30 day campaigns:25-30% engagement within the first week to week and a half. Showing you that your messaging was heard and you engaged the A-type personality type (if you put it in my queue I will get it done) Sharing of dashboards and data for top down and push down approaches from executives got the message

381
billso
Helper II
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Tips to keep your technical debt to a minimum

In another thread? I talk about technical debt and how Docebo works to resolve aspects of it with the community.An important point that a spin on technical debt is the amount of overhead an implementation builds into its workflows to support its business.Let me mention 5 tips to minimize your overhead and maybe others can add on to the thread over time.integrate your user creation and termination (minimizing user creation)  Leverage an SSO if your organization has one (minimizing authentication concerns)…login will always be the highest level concern with a system - if you can offload this to your IT / Service Desk folk - that is one less concern to come to you. Leverage PUs - give out roles to people to minimize and decentralize common operations (course curation, “lookup and assist”, and reporting roles are three common ones…) Leverage Enrollment Rules - minimizing your deploying by hand learning for roaming scenarios like new hire training.. As you aim to implement? Host a master do

606
Bfarkas
Hero III
1 year ago
lilyschlossin
Novice III
lilyschlossinNovice III
posted in Let's Talk Shop
Not able to access usage dashboard

Is anyone having issues access their usage dashboard? When I click on it, nothing happens and the page is not showing up. I’ve logged out and logged back in and it’s still not working. 🤔

495
M
Novice III
1 year ago
L
Helper III
lhubbardHelper III
asked in Let's Talk Shop
Power user manage BOTH learning plans and courses. How?

When I go to assign resources to a power user, I am forced to choose either learning plans or courses.What do you do if you need the power user to manage both?If I select all learning plans, then the power user can’t see courses that are not in a learning plan.If I select the course category, then they can’t assign users to the learning plans. What am I missing?(sorry, I should have put this in Product Q&A)

1046
heather.wallace2
Contributor I
1 year ago
L
Novice I
ltprobertoNovice I
posted in Let's Talk Shop
WooCommerce and ShipStation Connection

Hello everyone! Does anyone have any experience using the Shipstation Connector SDK? We have been able to use it successfully to fulfill shipments that come through infusion soft via api calls. Now we are integrating it via woocommerce for one of our resellers and the connection is there but the orders do not get posted on shipstation. Any one one know how to solve this issue?  Thank you in advance! PS. Loved Docebo Inspire 2023 and learned so much from everyone! 

160
L
Novice I
1 year ago
Stephanie Dreiling
Helper III
Stephanie DreilingHelper III
posted in Let's Talk Shop
Shape or comparable software

Has anyone starting playing around with the new release of Shape? I signed up for the free trial and I love the product, however, I recently got a quote back from our rep and the price is outrageous.I am really interested in a program that would allow me to create similar content types as efficiently as this program, but that is less cost prohibitive. Would love to hear your suggestions and what content creation software you use. We do currently have access to the Articulate Suite (Rise, Storyline, Quizmaker, etc), and we plan to continue the use of these. For video content we use Screen-Cast-Omatic. Snag-it is what I create still images from or add text to my screenshots or blur images with! 

44514
JKolodner
Helper III
1 year ago
C
Chelcie Hill
asked in Let's Talk Shop
Dynamic New Hire Page

I recently watched “Road to Inspire | Building a tailored learning experience” on Docebo University and liked the idea of creating a “dynamic” new hire page where the steps progressed with the user. The way it was explained in the video is:Step 1:Create Group 1: User is new and has not completed anything (indicate using a field on the user detail record) Created Page 1: Page is setup showing the user has not completed any of the steps (indicated with an image that is shown in gray). Page displays for Group 1 only.Step 2:Create Group 2: User has completed necessary courses (indicated by saying course is completed in Group workflow) Created Page 2: Second page is setup showing the user has completed first phase of courses (indicated with an image that is shown in gray, but phase/step one is now in color). Page displays for Group 2 only.Step 3:Repeat for all necessary steps in new hire process.Here is my question:We have been experiencing a long delay (a few hours to a day) for a user to

2322
hwolfehall
Helper I
1 year ago
Daniel
Hero III
DanielHero III
posted in Let's Talk Shop
How did you handle the switch to the new course player?

Hello everyone,I'm curious to know how other admins who have switched to the new course player handled the switch. Did you roll out the update without any prior explanation, trusting that the new interface is intuitive enough for users to figure it out for themselves, or did you communicate the changes in advance to make the transition easier? If you did communicate in advance, I'd love to hear your thoughts on the best way to handle this. Thanks!

34320
K
Helper II
1 year ago
maryanneharrison
Helper I
maryanneharrisonHelper I
posted in Let's Talk Shop
Succession Planning

This isn’t really Docebo related, but I’m hoping it’s ok for me to use this platform to seek some advice.  I know most of you are in the same field that I am, so this seems like the best spot to get input.  I’m looking into possible succession planning software, and I was wondering if any of you have a platform that you love?  Extra points if it has a performance management module that you love, as well. Not sure if this is possible, but it would also be awesome if there were an option that could connect to Docebo somehow. Thanks for any assistance!! 

341
E
1 year ago
K
Helper II
KTJDHelper II
posted in Let's Talk Shop
Training needs analysis

Has anyone had experience of conducting an organisational Training Needs Analysis, and if so what tools/platforms did you use?

1002
K
Helper II
1 year ago
Cindy McElhinney
Helper II
Cindy McElhinneyHelper II
posted in Let's Talk Shop
How do you handle users that have been added to the system but have never logged in?

I am wondering what process people have in place to try to get users that you’ve added to the platform but have never logged in to actually log in. I just spent a good bit of time playing around with the “User never logged in” notification only to find out that it doesn’t really work. It will actually repeatedly keep sending the notification everyday until the user logs in. Of course, what I really wish it would do is send a one time email notification that goes out 5 days after a new user has been created but hasn’t logged in. Super awesome would be able to set up different emails like a series of 3, each one with varying text using different language to entice the user to log in. So one that goes 5 days out, one that goes 10 days out, and then maybe 15 days out. There are suggestions in the ideas portal so go vote if you’d like to at least have this email notification be a one and done thing. So now I am going to have to think of a more manual process. Unfortunately there’s no way th

29212
david.stock
Novice III
1 year ago

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