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I’m doing some research on ecommerce providers and 3rd party solutions and was curious if any community members would be willing to share their experiences with using the Avalara stripe integration to manage their tax remittance. In particular I’m curious about the following: Does the integration take the tax out of the sale price (Example 100 dollars sold and 15 of that is removed for tax burden) or does it add the tax on top.  If the tax is added to the total does the receipt that’s returned in the LMS contain that information?  Any gotchas or considerations with this particular integration?

Hey community friends, just curious how your nightly data refreshes are going? We implemented in November ‘21, and our daily data refreshes ran consistently. Our daily reports triggered around 4:30 am ET. Since June/July, they’ve started triggering around 6 am, and then 7:00-7:30 am, and for the past week or 2 we have to use our manual refresh every day. We submit a ticket every day. So far the only responses have been the new Data Lake v2 in September should help itchange our time zone so the refresh doesn’t start at 12:00 am our time, but “earlier” Neither response (in my opinion) is helpful. I find it really curious that the data started delaying by 3 hours each day, then stopping altogether. I’d like to know if others have noticed the same and this is a system wide issue, or if it’s just our instance.We’re already working it up the chain to get better answers, but hearing from other or

I’d like to empower my power users (ha!) and perhaps later even my end-users by educating them about the relationship between me and Docebo and how the Ideas portal works. Has anyone authored a course about this?

I see on https://status.docebo.com/ there is an active incident?  Is there additional information about cause, and possible eta on a fix?

Folks,Every day when I go into our instance of Docebo, I start off like (I am guessing just like 90% of you) most of my inquiries about users in the Users Interface. Getting details about users from the 30000 foot level (about how many are at an active status in a branch) down to the 100 foot level is doable, but at times? Feels less than elegant. I mean don’t get me wrong. I can get to it. But at least two things needs to improve.Help carry the voice of the customer to product folk with voting up these ideas that seem to not be gaining traction:Without a doubt? Your admins will love it if they come down the path. Vote these up and tell them that @dklinger sent ya.🤣🗻🍅

We need our Course developers to understand what the impact is if we upload new content to a course and I am looking for ideas as to how to explain this to them. We need them to understand how changing a PDF to an elearning for example will effect the course and a learning plan in terms of course completions. Does anybody have any ideas for the best way to present this information?

Does anyone have experience integrating scenarios created with the Scope AR Worklink application into training materials in Docebo? We are authoring augmented reality scenarios using Worklink for servicing our products and figuring out the best way to add them to training.

Hello,Is anyone able to share survey questions that you’ve posed to your customers who are using Docebo to learn how to use your company’s product? I’m looking for questions that get at blockers and the reasons why customer engagement with education content may fall off after a certain point in order to drive improvements.Thank you,Janice

Maybe someone will learn from this travel.For the first time, I got an error back that a file may be corrupt and was going to be repaired from a Docebo custom report. I paused to consider what I was doing differently. The only thing that I could think of is the “/” made Excel uphappy.“IT - Jira and MS Exchange / Teams Training”Was truncated to _Teams_Training in the .zip file.The lesson? Maybe? Don’t use “/” in your naming convention with reports.Are there other special characters we should be avoiding?When should we be avoiding them? With what operation???  

I’m ending up with dub tracks that are 25% too long in terms of time.  Seems to be a platform or workflow (user error) issue, since even if I set my dubbing voice speed to 3x, I still end up with dub tracks 25% too long in seconds. Other than that, it’s amazing!

Hi Community,Does anyone or any of your organization ask for CNAME record (Host Name and Alias to) when setting up DKIM in your DNS settings? Any comments or sharing of your experiences with DKIM would be appreciated. Thanks!

Part of the Design of Learning is knowing the endgame. In other words - what do we need the learner to know after the training is complete?This often appears in the form of a learning objective.How do you come up with a learning objective?Consider these two examples.Caring For Your New PuppyLearning Objectives:Understand how to care for a puppy. Caring For Your New PuppyLearning Objectives:Given a puppy and several common scenarios, teenagers will correctly choose the best care response 90% of the time.In the first example, I think it is fair to say we want our learners in this course to understand how to do that but how do you measure that? Do they truly understand or did they simply regurgitate some content? Is a quiz good enough? Have you seen these kinds of objectives before?In the second example, you can get a better sense of how that measu

Morning - when going into peoples summaries, we are getting an unusual error for the first time. Anybody else seeing this???? 

I’m working on creating a prototype page for a client...similar to this.  (Their design they would like) I’m getting closer and closer (please be kind...still a work in progress), however I don’t like the way some of the widget especially the WYSIWYG widget as I’m placing images and then linking to various areas (channels, learning plans, catalogs). I could be just over complicating but how to not have soo much white space and boxy look. Stepping out of my comfort zone and getting more familiar with what more Docebo can do.  

Is it just me or is the New Reports framework much worse than the original old reports framework? In New Reports in order to get real time updated data you have to refresh the data then wait for up to two hours. In New Reports if you want to export data, after refreshing and waiting in step one above, you then have to wait longer for an email to arrive. Once that email arrives it then makes you click on a link to go back to the platform to download the report. The report then is a compressed file regardless of what size the actual file is.  In New Reports, there really aren’t any “new reports” per se. Ok yes maybe a couple but hardly what I would call new over the old.What was the intended upgrade or incentive to transition for old reports to new reports? Please don’t tell me that it’s all about having the ability to do custom column sorting or the addition of maybe a couple new filters. In my opinion, the reporting capabilities are lacking

Hi!I am wondering if there is a way to have a link on one page that leads to another page?If that doesn’t work is there a way to add a tab at the top of the page area that would lead to another page?  Like where the arrow is in this image…  Any help anyone has would be awesome!  Thanks! 

I guess I would say that I have always been a fan of a Backwards Design approach.The process essentially goes like this - Start with the end in mind.What is the desired objective of the training? (Need to Know) How does the learner show they have met the objective? (Assessment) What experiences does the learner need to best prepare them? (Content)So once I know what it is that the learner needs to know, (1) it is time to identify what sort of proof that the learner can provide which will serve as acceptable evidence that they have gotten what they need to know. In many online cases, it is a quiz but is that the best form of evidence? I have some courses where I ask the learner to submit a video of themselves performing a variety of tasks while explaining the process, submit photographs of themselves holding things they have created, or perhaps upload to me a configuration file of sorts.

I was invited to talk about our travels with getting our learning system going and where we are aiming towards. An open note - this is going to be less of a Docebo-centric discussion and more concentrating on best practices, establishing models, and how to get a centraized learning function going at an organization in a bigger way when you have a blank slate to work with.If you are curious, stop by for an hour. For those that heard me at an eSkillz talk earlier this year, aspects are going to be replayed - because I can only change the story so much. The talk takes a moment and connects the use of Go1 content in the mix of standing up curriculums for people leaders and individual contributors.https://lnkd.in/eX53uQ7G

Evening,There was a thread that started to answer a question, and it actually helps me to understand how to handle “severe” structural changes for a SCORM course when I should consider hiding and showing training material related to a course.@lrnlab described a model where he hides the older training material and adds a brand new training material to the system - thus preserving the older completion data...this is neat and will definitely serve its purpose to help us manage learning objects moving forward.BUT I am curious - we were thinking of leveraging a learning plan that we slowly add courses to it so that we trickle a curriculum. Admittedly, the content is actually not ready for the courses as of yet, the roadmap for said course

This image comes from one of the many marketing companies that monitor browser usage across the internet. Where I love that we are here? For folks that made strides in the industry in the 2010’s? We took a beating to get here.Here are some plain facts about this - but would love to hear you add any thoughts.- Chrome used to be called a consumer browser. Some may still say that. But two out of the three most popular used browsers are based on Chromium today.- Safari is still based on WebKit…and is popular because of the Apple brand and those millions of iPhones that are out there.- At least in my industry folks are still consuming eLearning today more at their desktops with a little less that 6% consuming from their phones.- The death of Adobe flash left scars on many in our industry with a full EOL in late

Most folks are doing calls to action on their own pages using widgets - but modal popup windows can be extremely helpful for all sorts of experiences. So I started an idea.Just making sure everyone knows what I mean? A modal popup or box is an overlay experience in an application in the shape of a window. In the older application days (and it is still used honestly) a web developer would make a whole new window. Because of more modern design and CSS, we can make a div give a similar experience. If you think a picture is worth a thousand words, take a spin over to https://www.w3schools.com/howto/howto_css_modals.asp and press the Open Modal button. Or just take a peek here...

Docebo Community, go ahead and block your calendars and let’s get together!  Friday, June 17, 202210:30 am to 12:00 pm ET@dklinger and I would like to facilitate a community roundtable with a focus on sharing ideas in the Community and voting them up. Do you have an idea you’ve added that could use some more love? Bring it! Have you seen someone else’s idea that you loved and want to express that love in the form of getting others to upvote it? Bring it! Do you have an new idea that no one else has submitted. Guess what. I want you to go submit that idea and then bring it! This event is for anyone able to attend, and the concept is simple: Quickly, share an idea from the community for an audience of partic

We are looking at going global and need to think about how we support training with global regions if we allow them to create their own course catalogs/courses…  Can we lean on Docebo’s Community, Knowledge Base, and University?  

I need to add verbiage above the username and password to say ‘All Internal Employees, please click the SAML SSO button to login to your training. All external users to Panasonic please enter your username and password. ’… Or something link that.  I can’t find any language or guide to show where to put this to add this type of text. Thanks

As a system administrator, I often get bogged down in responding to issues instead of taking a more proactive approach for preventing problems, but I want to change that.  What are some of your suggestions for best practices around ongoing system maintenance?  Here are a few that I thought of:Ensure that data feeds are running smoothly.  Review error logs and work with appropriate parties to resolve issues. Follow up on outstanding tickets. Regularly review user information for the following: Missing data  Duplicate user profiles Admin Accounts – Review admin accounts to confirm that admin level access is still warranted.  Power Users – Review power user access to ensure that permissions are appropriate for the User’s role.