Product Q&A

Wondering if anyone in the community can tell me how to change the “Answer Now” in the Q&A feed widget to “Reply Now”. I tried changing all the Answer Now in the localization tool and none of them seemed connected to this particular location. Does it need to be done through CSS? If so, could someone help with the code? Thanks! 

My team conducts weekly live webinars for new customers. I’m trying to figure out how to import each week quickly, without having to edit any week individually/manually. As far as I can tell, each weekly “session” is also an “event” - there’s effectively no difference between the two, since each week only has one event. Is there any way to import both sessions and events at once? Alternatively, if I set the Session UUIDs when importing sessions, can I then import events assigned by Session UUID and have them populate the correct session? Or am I going about this all wrong in the first place?

Hi All - I’m trying to import external training via CSV to Docebo.  I have completed all steps twice but it is not working properly - I am able to see the info once it’s imported however, it does not remain on the list, does anyone know what i’m doing wrong? Help!

I know there is an idea already that says its unlikely to implement. Just curious as to why it is unlikely to maybe figure something out?

Our onboarding program for our professionals has several phases:Complete Learning Plan A Ride along with Mentor 2 weeks Complete Learning Plan B (enroll 2 weeks after completing Learning Plan A) 60 days after completing Learning Plan A they need to be enrolled in Learning Plan CI keep telling myself there has got to be an easier way to automate this, but I’m stuck.I can assign them to a group based on completion of a learning plan.BUT to use the date they completed the learning plan I have to EXPORT a report out of Docebo, in order to Import it into a Custom User Field. (Seriously I have to take it OUT of the system in order to put it back IN the same system?)Then the group condition is based on a set date and I have to change that date EVERYDAY manually.Couldn’t there be a condition for X days After Date?

Has anyone integrated and/or come up with a way to tie in rewards to Bonusly?

We migrated to Docebo from our previous LMS about a year ago and are now working on a rollout plan for Coach and Share. Since our previous content creation was purely course driven, I am struggling to determine when to use assets for pre-existing resources vs a course. Is there a comparison chart between the twoor some best practices of how you utilize both types of content? 

I’m trying to re-arrange the order of the subscription bundles on the Subscription Plans page but can’t figure out how to do it. It looks like the they are presented in reverse order of creation (most recent is first) but I want to be able to push an older plan to the front so people don’t have to scroll to see it.For example, there are 4 bundles available but only 3 show on the page at one time and I want the last one to be in the first position when the user lands on the page.Am I overlooking something in trying to do this? Anyone have experience with this?Thanks!

I’ve been down this road before but never while the Community has been active, so looking for creative suggestions for an issue we run into when an employee needs to redo training. We have a Learning Plan for some IRA content our staff are required to complete prior to an ILT session.  The plan includes 5 eLearning sessions.  The case we have now is that an employee completed all the eLearning sessions and went through the ILT training. However, they aren’t retaining the information and need to be put back through it. The staff will be required to redo all eLearning/LP prior to getting reenrolled into the ILT Session.Without deleting the tracking of the original completions, how do you all handle this situation. I know I can create a new Learning Plan, but the courses are still the same so it will recognize their completion.  Which means I will have to create new eLearning Courses, rename/restructure just to allow the system to track, is there an easier way? 

We want to add a weekly enablement session to Docebo so managers can track who attends these sessions. Is it possible to set up a single event within a session to be recurring?  We are integrated with Zoom, and I know that I can edit the Zoom meeting to be recurring; however, I don’t think that Docebo would respect that.  In this case, would we have to create individual events for each week? Thank you.

Hi everyone,I need some insight and clarification on Tests and the Question Bank.Background info: I have 30+ ILT courses. All courses have some sort of test. The test questions all get saved in the Question Bank. I’ve instructed my team that if they need to change the questions on their tests, they should unlink the one from their test, add a new one, make sure it is categorized correctly, and push it to the question bank.The reasoning logic behind un-linking a question and leaving it in the Question Bank was because I thought that it would retain the answers from previously answered tests. This would basically give us an archive of our previous tests and learner’s test records. (rephrase; I thought the version of the test the learner took would record to their training record to refer back to how they performed on the test)Example: We have a class on “how to process a loan”. Charlie took the class in February. Our process chan

Hi everyone Just wondering if anyone has had to add a suffix to a user. I intend adding it to the end of the surname but thought I would ask for viewsThanks 

In our courses we want to include links to .pdf files for downloading; however, we are concerned about users sharing the files once they are downloaded.  Does anyone have a solution for tracking/securing files after they are downloaded from Docebo?We are aware of the slide converter option; however, these documents will be used for open book exams, so they have to be available for printing.Currently, we are adding a copyright watermark, and potentially adding a bates number, but any other suggestions would be appreciated.Thank you.

We currently use the Go.Learn Mobile App (which is not a branded mobile app) and did not know that the Biometric Login is only for customers who have a branded mobile app. I feel that this feature should also be included in the Go.Learn Mobile app as well.I did put this in the Ideas - LMS-I-445 - if you want to vote on it.Let me know what others think about this. 

In the latest monthly release notes it says“HEADS UP! Course enrollment button visibility update for Power UsersFor those using the Power Users app, please note that starting on August 19, 2021, in order for Power Users to be able to see the Enrollment button for courses,  the profile they are assigned must have both Enrollment and View permissions enabled for courses.”Does anyone know which permissions need to change?  I’ve looked and the options there are not the same as the text above!

Hi All, I am wondering how do you utilise Docebo for an on-boarding/induction training. I want to make a part of the on-boarding training digital and create some e-learning course but also want to mix it with ITLs.  Generally the idea is to assign to each new employee a set of courses which that person has to go through: a couple of eLearning courses and ILTs sessions, in the specific order (so prerequisites will have to be set). I am wondering if there is any way to an ITL sessions once and just use them each time when the on-boarding training will have to be run? So I don’t have to waste time to create the same ITL each time? Do you have any experience with it? if so how did you handle it?

We utilize a public catalog. The public catalog has an easy language toggle at the top for users to quickly switch from English to Spanish.Is there a way to have this toggle inside the platform? If so, I must have turned it off at some point and now I can’t figure out how to turn it back on. I know users can change this within their profile but I wanted this option as well if it is available.Thank you!

Is there a widget to upload a video to for a page instead of using the embed video option? 

Is there a bulk way to select a group of users and a course (or group of courses) and reset the progress? I know it is possible to bulk change the status (In Progress, Not Yet Started, etc.), but I am hoping to bulk reset a course completely for only a group of users. I know this can be done manually by going through a reset on each module for each user, but that is not feasible for the amount I have to process.Thanks for any guidance!

Has anyone developed any psychometric in the platform? I use Lumina Spark all the time but is getting very expensive. It would be nice to have something within the platform.

I would like to set the default to the Self Unenrollment option in eLearning (Advanced Properties) to “Allow self-unenrollment from this course” instead of the option that adds “after learner has completed” for eLearning sessions? Has anyone figured out how to do this? Additionally, for ILT I’d like to set the default to “Change Session” same question, is this possible? 

Hi!We are looking for the best way to set up our own community. We are looking in to the option of using the channel option within docebo to do this?Now I see this community and I'm inspired! But to my surprise this is not the Docebo environment?. Why did Docebo choose not to use its own platform to create this community? What are the pro's con’s of using channels within Docebo for a community? Should we also reconsider building our own community within our learning platform of Docebo?Any tips and advice is welcome!HesterLearning ConnectedAmsterdam

Hello! I’m wondering if anyone knows if we’re able to upload CCs for the ILT/Webinar courses and how to do that. I’m only seeing the option to add or remove the recording.Thanks!

Greetings all!I am planning to create a question bank for 2 exams I’m creating. Some questions will be included on both exams, others will not. I’m wondering if anyone else has done something like this before? I’m wondering if I can randomize the question order once they are pushed to the exam.)Insight appreciated!Bekah

Our Docebo site is currently available to only registered users. However, we are opening up our site to sell courses to customers, and we have multiple public catalogs displayed on the signin page.  We do not want these catalogs to be accessible to our internal (employee) users. Is there a way to limit accessibility to these public catalogs on the signin page?Thank you,Cheryl