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Hello! I am looking for a work around to report on users past due. My goal is to schedule a report that reports on users past due in a learning plan - showing what course within the learning plan they are past due. Per the help desk this is not possible as is, but I can schedule a normal report and sort by enrollment date. Does anyone have any recommendations on reporting on users that are past due, or the best report to use to show general progress of a course or learning plan? Thanks!
HiIt seems some of our users have been using the Go.Learn app to access our platform. They have highlighted a few UX issues which I have fixed. I cannot find much details on the Go.Learn app so could anyone explain what the advantage of using the Go.Learn app over just using your browser on your mobile devices?I’ve been doing some testing and it seems that some catalogs appear and others do not? Also, some seem to appear but then disappear the next time I log in.Does anyone have good experience with the Go.Learn app who can shed some light on the advantages of using it and why the catalogs may be appearing intermittently or not at all. I’ve added some images of the catalogs showing vs not showing.Thanks
Hello,Thank you for reading this question. My head is spinning from pouring over docs.I can’t seem to locate an answer for this question, “Is it possible to run multiple simultaneous ILTs of the same course?” Here’s what I’m tasked with trying to accommodate: I’m a power user in an Enterprise account (with a member company of an association that hosts the Enterprise) We have an 18-week training program for our new employees We have 15 locations, each with an instructor and their own cohorts Each location has it’s own training day schedule. Some are on the same day of the week.I’m trying to figure out how (or determine if it’s even possible) to do something like the following:How could I to set the sessions and events so that the instructor can easily schedule a pre-cooked ILT course (like a template) which would contain the video elements that the instructor would play and discuss? Can there be multiple sessions/events (one event per session) scheduled at the same time for each of the
Hi,I am setting up Additional Fields, and am trying to make some of the fields invisible to certain branches and visible/mandatory to others. How do I do that? I added the configuration details in the response below. Thanks for your insights!
Interested to know how people deal with courses and learning plans that are no longer needing to be active?For example a course that is no longer running, or a learning plan that is no longer needed (or superseded by another).You can delete a course, but then all the associated completion records are deleted too, and they are still required for reporting purposes. Plus it might be handy for learners to still see the course completion information in their My Courses page. We considered putting it back from Published to Under Maintenance, but that seems a bit messy. On a previous LMS we were able to ‘retire’ courses so they were no longer visible to any learners, but still on the system for reporting purposes.Do others simply take the courses out of any visible catalogs?Any thoughts on this gratefully received :-)Sean
So I am looking through Advanced settings, and maybe someone has some more insight to what this feature is or can someone help clarify what this means?Anonymize Deleted Users: while this option is enabled, the deleted users’ data is stored in the platform in anonymous mode and it will no longer be possible to retrieve it, even by disabling the option. This option is enabled by default if you have activated your platform after September 2, 2021.This is from the knowledge article: https://help.docebo.com/hc/en-us/articles/360020079900-Managing-the-Platform-Advanced-SettingsI was assuming that when a user is deleted we can no longer retrieve the data anyway, but does this just mean we are making user deletion even more permanent and un-retrievable in the event of an accidental deletion?
We have built a course in Articulate Storyline with five quizzes. The number of quizzes taken by the learner depends on which pathway they take through the course - i.e. they are not mandatory. Therefore, we need to report an average score for only the quizzes taken by the learner. To do this, we implemented the following JavaScript, executed as the learner exits the course:----------var p = GetPlayer(); var q1 = p.GetVar("Quiz1Percent"); var q2 = p.GetVar("Quiz2Percent"); var q3 = p.GetVar("Quiz3Percent"); var q4 = p.GetVar("Quiz4Percent"); var q5 = p.GetVar("Quiz5Percent"); var numberOfQuizes = p.GetVar("NumberOfQuizes"); var currentScorePercent = p.GetVar("CurrentScorePercent"); var sum = q1 + q2 + q3 + q4 + q5; var currentScorePercent = Math.round(sum / numberOfQuizes); p.SetVar("CurrentScorePercent", currentScorePercent); lmsAPI.SCORM_SetScore(currentScorePercent, 0, 0);---------- We tested this in SCORMCloud (SCORM 1.2) and it works absolutely fine. However, when the course is up
Dear fellow Docebo admins,I was requested to prepare an assessment quiz: based on quiz result, a user should be enrolled into a course or into another one.I found that group can be populated based on the enrollment status, but the status is not sufficient. Having people in groups allow the use of the enrollment automation, but I don’t know how to populate groups based on test result.Thanks in advance for your help.RegardsStefano
Just tried to log a support ticket and it looks like the entire list of options has changed. I no longer see any options for Course Management issues and when I chose Reports, there are no secondary choices..??HUH? what happened? Anyone know?
Does anyone have any suggestions on a way to back up question banks and tests/quizzes that have been built directly in Docebo? I know that tests can be exported to .gift, but how might that then be converted in to a usable backup format?
We have a notification that is triggered by the ILT Event Starting event, and it is set to send a week before the class starts as a reminder. We were made aware of an instance when a user who was on the Wait List received this reminder, leading him to believe that he was enrolled in the course when he was not.We’ve had many course sessions with wait lists, and we have never heard of this happening before, so we were confused.In looking into the user’s history, we saw that he enrolled in the session initially and actually got into the class, then he unenrolled himself. Later he attempted to enroll in the same session again but was put on the wait list since by that time the course was full.Is it possible that because he originally had the “Enrolled” status, Docebo erroneously thought he should get the reminder notification, even though his most recent status was “Waiting Users”?We are a bit stumped, but if this is the case, it is a bug that needs to be addressed.Thanks!
Is there an easy way to run a report to count annual unique users? I ran a few workaround reports, which still require some computation to get the correct answer.
We are using Autho Auto Provisioning and running into a 404 error when logging in, Has anyone got Auto Provisioning working with Autho. Any recommended steps to complete? We see the account getting created in Autho but nothing is store temporarily in Docebo for Authentication.__PRESENT
Hi Docebo Community Team,I am currently creating a New certificate on the platform. It happens that I was testing using a real long course title (course_name) so see how the course title is populated on the certificate and found that the title is going beyond my uploaded background image.Is there a way to fix this? Is there a way to add a line beak so that if there is any course with a real long title it would auto fix the course title length with the uploaded background image.
Hi, looking for some recommendations on notification use. We are using the “Learner Has yet To Complete a Course” which was set up to give leaders quick visibility that their team has training yet to complete to assist with on time course completion. Since this notification is based on enrollment dates it includes both E-Learning and ILT courses.Sample of what is being sent to the Manger:Your direct report, EMPLOYEE NAME has not completed course TITLE OF COURSE that expires on (THIS IS BLANK BECAUSE ILT COURSE DOES NOT HAVE AN EXPIRATION DATE).This notification is intended for our E-Learning courses and doesn’t work well for ILT courses. Is there a way to easily use this notification for E-Learning courses only? I see you can check the courses that it should apply to but seems that would be time consuming as courses are added. Are there other notifications that could be used for best practices?I appreciate any recommendations.
Hi all, Would you happen to know of an API that retrieves the results of a course’s TEST learning objective?I thought the `GET /learn/v1/tests` should do it but I am afraid it does not; in fact I am not sure I understand what is its purpose. Cheers,George
Just wondering if anyone has had a problem. This morning, I ran one of my background jobs AND it came back as aborted.I tried running again AND it went through like I thought it would; however, I don’t see the spinning within the background job area.Anyone else????
Is there a way how I can delete multiple existing tags via the API browser. I have been trying to delete but I have to delete one at a time by putting the tag id. Any help regarding selecting the range or deleting all the exciting tags in docebo would be appreciated.
Why are deleted users coming back as new users when UKG automation runs?
We’re in the process of setting up our instance and have a GDPR-type question. The platform will mostly be for customer onboarding and training and we’ve got some strict data retention policies. We were hoping to achieve something along these linesIf the account is active, we keep the data indefinitely. After 12 months of inactivity, notify the user (ideally via email) that if they do not login, we will delete their account. If they don't login within one month, we delete their account.We’ve worked out that we can use “automation” to “expire” users after 12 months of inactivity. The two things we haven’t worked out is a) how to notify users before we expire them to give the an opportunity to keep their account and b) how to automatically delete expired users after a certain time.Any advice welcome - thanks in advance
Our custom reports data has not updated since 9/26/23 at 4 pm. Anyone else having this issue? We already submitted a ticket for escalation, but I’m curious to know if this is impacting only us or if it’s a widespread issue.
