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Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 481 Posts
  • 2,333 Replies
481 Posts
KMallette
Hero I
KMalletteHero I
asked in Product Tips & Tricks
Reusable accounts/Scorm courses

Good Monday morning, Hivemind …I have a group that wants to offer training to an external organization “with thousands” of potential users. This tenant in our extended enterprise uses SSO for its learners, and the thought of managing this many users is daunting for them (understandably). They don’t need to track any of the participation or course completion information.I know that I can create a limited number of accounts and provide the username/passwords to the organization. I understand that the course shell shows the “resume” or “start again” buttons, as does the SCORM file. I understand that Docebo doesn’t really have the concept of a “multiple users” account.Does anyone know how to stop SCORM from doing any tracking? I’d love to present the course again and again as if it had never been viewed. Thanks for any ideas …KM

799
elamast
Hero I
2 years ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Product Tips & Tricks
No back button on pages linked via Custom Content Widget

Wanted to share a little bit that was discovered on our platform about seeing a back button on pages that are linked from within the platform.We have various pages linked from within our platform, and it was brought to our attention that some pages had a back button and others did not. After further investigation, we discovered that all the pages that were accessed via a custom content widget for some reason did not have a back button, while pages were accessed via linked image, or a link on an html widget did have a back button. See example below:Turns out the issue is from using the full destination URL in the custom content widget.  If the full destination URL was in the widget, the back button is not present on the page when accessed from that widget.  If you use the relative url, (for example: “/learn/catalog/view/4”) in the custom content widget, you will see the back button on the page that you are navigated to. I have a support ticket open about possibly getting this fixed, as

903
Annarose.Peterson
Hero III
2 years ago
lrnlab
Hero III
lrnlabHero III
posted in Product Tips & Tricks
Power User Approvals & eCommerce

We use both course approvals and eCommerce as our client mainly sells courses. We found that there is a gap between these 2 process when using other payment methods (not credit cards). We are using the Wire Transfer payment option to imitate a “bill me” option.We found that if the eCommerce transaction is not manually marked as “paid” before the power user approves the course request, the end user has access to the course content without if being paid first. This is not critical as they are eventually billed (we export our eCommerce transactions to a 3rd party accounting system) however if the power user declines the request, we (the admin team) have no way to know this was declined, modified, etc. without first having to reach out to the power users or looking up each transaction (which can be very time consuming). Has anyone run into similar issues? If so, I’d lobe your thoughts and tips on how you are using those 2 process today. If you need more details, please let me know. Thank y

1403
lrnlab
Hero III
2 years ago
psawchukuhyus
psawchukuhyusNewcomer
posted in Product Tips & Tricks
New Course Request Form?

Hi everyone!In our environment, we have created specific catalogs to house our courses, a large portion of which come from the Content Marketplace. However, we don’t plan on offering access to the full catalog of courses. Instead, we plan on discussing course requests with requestors before importing them into our environment. One way I thought we could streamline this is through some sort of form inside our environment.Has anyone tried to do something similar? If yes, how did you set it up?Thanks!

1222
Annarose.Peterson
Hero III
2 years ago
lrodman
Guide II
lrodmanGuide II
asked in Product Tips & Tricks
Is there a way to use the ampersand character in categories?

Thank you!

383
lrodman
Guide II
2 years ago
dklinger
Hero III
dklingerHero III
asked in Product Tips & Tricks
HTML Page in a course - hide tags widget

Hi - so I added an HTML Page in a course - but it surprised me and is showing a tags widget.Is there someway to hide this from the learner? Because it really dont mean much to them.can something be done to make the tags go away? 

2527
Bfarkas
Hero III
2 years ago
lrodman
Guide II
lrodmanGuide II
asked in Product Tips & Tricks
Is there a way to assign gamification points to rating a course and/or providing course feedback?

Thanks!

360
lrodman
Guide II
2 years ago
J
Novice I
JP77Novice I
asked in Product Tips & Tricks
Extended Enterprise Logins

We have a use case where we have internal users & external users. Internal users must login via SSO (ADFS), and should not be able to change their Docebo passwords.  External users should have the ability to login via a different SSO (Salesforce) or login directly, and should be able to reset their passwords.  We are hoping to have the embedded experience in both internal Salesforce & our external Salesforce lightning community, but also have both groups be able to login to the platform directly.  None of the actual content will be public.It seems like we’re going to need to upgrade to Extended Enterprise to accommodate the multiple SSO situation.  However, how does this work for the login behavior?  We would expect both groups to go to the same home/landing page.  Is there any way to set up this kind of home/landing to have two links, one for internal & one for external, which directs users to the correct login experience for their branch?

3465
G
Contributor III
2 years ago
J
Contributor I
JavierPuertasContributor I
asked in Product Tips & Tricks
Notifications for ILT courses (e-commerce)

Hello everyone, I am trying to set up notifications for ILT courses based on e-commerce but any of the notifications (user and power user) are received. _However I did a test with a ILT course not based on e-commerce and they worked perfectly, has anyone had the same experience with that and how you managed it?Thank you

849
elamast
Hero I
2 years ago
J
Contributor I
JavierPuertasContributor I
asked in Product Tips & Tricks
Transactions management (e-Commerce)

Morning everyone, Does anyone know if a Power User can have permissions to check the transactions before the user request is approved?In case, that person is allowed to do so, is there any possibility to categorize the transactions menu by branch in order to export just those users you are interested in?Thank you! 

837
lrnlab
Hero III
2 years ago
M
moonmullen1979
asked in Product Tips & Tricks
Your Time in Session Emails

Can the Your Time be turned off so that it does not get displayed in the Instructor Led Training Session Emails?

70
M
2 years ago
B
biancaaNewcomer
asked in Product Tips & Tricks
Best Sizing for Lightbox SCORM

We have a lot of systems based training we are planning to provide using Captivate application simulation. As we are testing the new content, we are having trouble deciding what is the best size to present this content in. We are going with the lightbox to feel more immersive, but with many different screen sizes, is there a general best size to go with? 

781
lrnlab
Hero III
2 years ago
KMallette
Hero I
KMalletteHero I
asked in Product Tips & Tricks
Group to Branch

I have a self-registration tenant that need to move the new user into one of several sub-branches based on profile information. I can build groups based on this profile information, but I’m not certain how I could then move those group members into their respective branch.Dashboards, content is based on branches, so I need to get the learners into the branch.API? if yes, where do I start?

1393
elamast
Hero I
2 years ago
TracieDarden
Novice I
TracieDardenNovice I
asked in Product Tips & Tricks
Voice Over in a Course

Can you record voice over in a course you have created through uploading a PowerPoint and using slide creator?

572
TracieDarden
Novice I
2 years ago
KatieD
Influencer I
KatieDInfluencer I
posted in Product Tips & Tricks
New to API

We are new to API. Our LMS Admin team is pretty smart but don’t have prior API knowledge. Is there a good resource to get us started so we can take advantage of Docebo’s API? Is there a 3rd party software you use to make the API interface more user-friendly for lay people?

3554
J
Novice II
2 years ago
lrodman
Guide II
lrodmanGuide II
asked in Product Tips & Tricks
Looking for GIFT fomat quiz generator app

Anything faster than using Docebo to create the quizzes would be great. Need to bang out a hundred or so 5 question quizzes.  Contemplating just doing it in notepad++

18610
elamast
Hero I
2 years ago
Bouben
Influencer II
BoubenInfluencer II
asked in Product Tips & Tricks
Inform user that a course has been updated

Dear allI have created a course and some user have completed it. But I have updated my course:uploaded a updated SCORM on a existing LO uploaded a brand new SCORM as new LODespite those changes:the courses still appears as completed and I didn’t find any way to inform my users : “hey course XXX has been updated, check it out !”Any suggestions or idea to ease the process?

632
Daniel
Hero III
2 years ago
gstager
Hero III
gstagerHero III
asked in Product Tips & Tricks
Making a Quiz --> Short Timeout

OK - Does anyone else experience this issue…? Working on making some quizzes-put in a couple questions-get distracted for a couple minutes - (no-literally just a couple)  may not even be distracted - just thinking a few moments about a good quiz question.-go back to quiz-screen blanks out-must navigate away and back again to get screen to reappear.Super frustrating!Please tell me that I need to simply check a box somewhere.Is there a solution to this other than not taking any mouse or keyboard breaks?

618
dklinger
Hero III
2 years ago
gstager
Hero III
gstagerHero III
posted in Product Tips & Tricks
Some Encouragement for Those Who Want to Code

I just thought I would take a moment to provide some general ideas and encouragement for those who are interested in learning how to code some HTML and CSS. The word “CODE” might bring along some of the same anxiety that the word “MATH” does for some people but - fear not! You can do this and I think you will be so glad that you did. No formal schooling required...The Browser Console is Your Friend!I really suggest that you take time to get familiar with the browser console if you aren’t already. The Elements tab of the console will reveal a great deal of styling and code that is currently in play and even allow you to make changes for immediate rendering in the browser without permanently changing anything. Once you find the style and look you want - you can make changes in your actual file or platform. You should be able to either press F12 on a webpage or right click and choose Inspect or some other similar phrasing depending on your browser.Don’t Be Afraid to Experiment!As stated i

401
dklinger
Hero III
2 years ago
P
Novice III
pjosifovicNovice III
asked in Product Tips & Tricks
User has been created Notification Email to Superadmin

Hi Community,is it normal behavior of Docebo when using “User has been created (by administrator)” to send email notification to the user but also to the SuperAdmin? This notification has target set to Users but me as Superadmin is receiving their emails as well. Thank you!

1097
John
Docebian
2 years ago
M
Helper II
markHelper II
asked in Product Tips & Tricks
Can we use Google Analytics custom campaigns with Docebo?

We recently started adding links to courses to our company Community newsletter emails (sent by our Marketing team via Constant Contact). I’d like to start tracking newsletter clicks (e.g., if a user clicks a link in the email newsletter they received) in Google Analytics via custom campaigns. I just ran some quick tests this morning but since Google Analytics campaign reporting is not updated until the following day I won’t know if it worked until tomorrow. But when first going to the LMS sign in page it redirects/swaps the URL out along with my campaign tags : ( Anyone using custom campaigns in Google analytics with Docebo?I saw a similar discussion here but it’s not Google Analytics specific: https://community.docebo.com/topic/show?tid=213&fid=3I guess worst case we could setup that workaround but I’d rather not. Alternatively I suppose I could just ask our Marketing person to do this same thing in Constant Contact. But I’d rather control the entire setup of campaign tags and ac

3138
M
Helper II
2 years ago
nicole.roman
Influencer I
nicole.romanInfluencer I
asked in Product Tips & Tricks
Change Enrollment Access via CSV

Is there a way to change enrollment dates for multiple courses for a specific group of users via CSV file? We are looking to extend course access for users already are enrolled in courses. We are not extending the enrollment dates for all the users in the courses, just a specific set of users.

1726
lrnlab
Hero III
2 years ago
R
rebecca.findlayNewcomer
asked in Product Tips & Tricks
Marking Assignments

Hi, we have a course which includes an assignment, which is then marked by the instructor. If the instructor accidentally makes an error during marking (e.g. they mark them as passed rather than failed), there doesn’t seem to be an option to edit once something has been marked. Any help would be greatly appreciated! 

1912
R
2 years ago
msantos
Helper II
msantosHelper II
asked in Product Tips & Tricks
ILT session - External certification - retraining

 Hello!!I would like to know how you control external certificates on the platform.The process I want to implement is:HR creates ILT session (provide for training institutes), the student enrolls in the session and takes the course. After completion, the training institute sends the certificates to the HR person who upload it in the LMS (course assignment?).This certificate that was uploaded into the LMS must be easily accessible to download.We will also have to send this certificate (PDF file) via API to another system. Is there an Docebo´s APIs  for this integration?

380
msantos
Helper II
2 years ago
lrodman
Guide II
lrodmanGuide II
asked in Product Tips & Tricks
Daily activities for users - gamification

Hello! I’d like to set up daily activities for users to activate their brains in the morning. I have four ideas so far.Daily 5 minute meditation (video)Daily goal-setting session (video)Daily sudoku (game)Daily crossword (game) I’ll deal with random generated sudoku and crosswords later, but if anyone has suggestions let me know. I’d like to be able to reward users for doing these tasks daily - e.g. resetting everyone at midnight to “course incomplete” and then allowing users to gain points, badges and coins for the number of times they’ve completed these courses (e.g. give them 5 points and 5 coins and a badge after 10 completions of any of these, 10 points and 10 coins and a badge after 25 completions of any of these) plus rewards for daily completions (e.g. up to 4 points and 4 coins daily for completing all four). Can I do this (or some of this) somehow?

290
lrodman
Guide II
2 years ago

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