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Hi all,I’m a superadmin trying to import a batch of new users via CSV.  I can see the preview of my user data and everything looks good, but the Import button at the bottom right is disabled, but I cannot figure out why! Any ideas??

We import users via csv every couple of weeks.  In the past few weeks this stopped working for power-user with all permissions Superadmin can import the same csv file with no issues, when a power-user does it the job fails as ‘discontinued’ with no error report to download I tried removing all superadmins and power-users from the csv file and it still failed I tried creating a new power-user and granted all permissions and that also failed Confirmed that the field mapping and all of the options on the import page match between the superadmin and power-user Observation that power-users used to get a warning on upload that mentioned something about inability to apply superadmin changes or something and that warning is no longer coming up when they import On failure the power-user gets an email:Background job 'Start importer task' with ID:(-) aborted at (0%) with error: Unable to receive results from: user/batch So we’re able to do this still as a superadmin just don’t know why our power

Is there a report where I can get aggregated time in training by user for a period of time?For example, everyone in division X between 1/1/24 and 12/31/24.Emily 250 hoursShelby 327 hoursI want to add both the ILT and elearning times together. Thanks!

Hi EveryoneIn the Training Certifications and Retraining Learner Guide it states:“Renewing with Other Courses or Learning PlansIf you cannot retake the same course to renew the certification, when you click on:Renew Certification on the page of the course or the learning plan or Renew Now on the Certification tab of the My Activities page, or Renew on the Certifications to Renew tab of the Task List widgetyou will land on the Certifications & Retraining tab of the My Activities page listing the courses and the learning plans you can take to recertify. Click on the course or learning plan card to start the training.”We have a few courses where recertification requires the completion of a different course.How do I set this up so that Learners can see the recertification course when time comes for them to renew their training?Many thanks 

Hello! I’m setting up a monthly leadership training series. The trainings will be once a month, starting in January and completing in December. Team Members will be able to self enroll in the events they want to attend. This means, they could come to January, but don’t have to come in February. We don’t have the set dates for February - December. Which do you feel is the best way to set up this training series:We set it up as 1 ILT per Month (January is one course, February is one course, etc.)  We set it up as 1 ILT for the whole year, setting up each month as their own session, just not setting a date until it’s scheduled. Only issue I’m seeing with this is how would we allow them to be enrolled in all sessions. Would this be something we’d have to manage at the admin level? Or is there another way we can do this?Also open to additional ideas or best practices for how to set this up so that it is the best experience possible for our end users. Thank you in advance!

With all this buzz around OpenBadge and another question about Credly, does anyone use Accredible? and does anyone know whether Docebo has plans to add this to the apps menu?

Hello, I have a SFTP file of a report of some courses outsite Docebo of users that have completed the course. How can I bring this SFTP file to be added into the course report ?  Best regards, 

Am I crazy in thinking that the subscription/cost model is that much better than many other tools?I just looked at their price model for the New Adobe Captivate - not the older version….And at 34$ a month - to subscribe to it - it may warrant a much deeper dive at it. Just curious.FYI - I have used the original Captivate since it was a tool generated by Macromedia and it was a rebranding of Robodemo right up and through 2020 so I know the other side of Captivate.

I’d like to add a button with a direct link to the Skills Dashboard. But when I access the Skills Dashboard and copy the link, it only takes me to the user’s profile. Add to that the fact that the skills dashboard menu item takes a couple of seconds to show up, we’re going to lose opportunity for people to find and use it.Has anyone been able to find a direct link to the skills dashboard that can be used for this purpose?TIA!

Hi folks.Based on what I’ve seen I’m inclined to think the answer is no, but let me ask anyway...Is there any way to see a rating for a course that is not either seeing it in a catalog or running a report? As an administrator, I feel like it should not take so many steps, it should be available directly in the Course Management page for a given course.Honestly I think that, for all the valuable information we could be extracting from this field, there is very little transparency here, it could be a lot more accessible.

We are looking for a way to create coupons in bulks (e.g. 100 coupons every month, 500 coupons every 6 months). Did anyone find a way to do it via API or any other way?

What softwares do you use for the creation of your courses?My favourite is this 

Can rubrics be used to inform learners on how they are being evaluated, what is considered proficient/mastery in a skill or knowledge as well as a way to provide feedback to them on they performed when a learner uploads a screen recording, audio recording or any other kind of upload?If there is not, has anyone figured out how to seamlessly use a checklist as a rubric for uploaded assignments and test items?Thank you in advanced.

Hello all.  I am a bit familiar with Notifications, but my question is about sending a “Welcome & Quick Start Guide” email to new users letting them know how they can log in for the first time and some quick user tips for them.Currently we are using tags in Keap. So I add a new user in Keap, tag them so the Quick Start Guide/Welcome email goes out, and also put them in Docebo and enroll them in courses.  I would love to be able to eliminate the double entry and just register the new user straight into Docebo.  However, I still need to have the Quick Start Guide/Welcome email go to them so they know how to log in and navigate through the platform.I am not sure if they have to have already logged in to Docebo first before getting an email notification. Or does anyone else have any other ideas how I can execute this and save me entering a new user into 2 different platforms?

I would like to add some text to the Share button - seems some folks need more help.Not sure which option, if there is one, in the localization tool to select.I would like to make it say “Share this course” - some folks think it’s a social share option.Please advise.  thanks.

Anyone know of a way to find out the Header Image settings on each course?  I am working through updating all header images to be images and not just the default and being able to export that data or get it somehow for each course will allow me to focus.I didn’t find the option to see this data in the courses export option.Any ideas???

Hello,Does anyone know how to find where in the Localisation Tool I can change the below word Assets from the global search results tab?  We no longer use Coach and Share and so I want to rename this to Playlists. Many thanks in advance.

Hi, Does anyone know how I can change the colour of the course status within the new course player? Mainly the ‘Completed’ bit I have attached a screenshot so you know what I am on about :)  Thanks!

I am having an issue allowing a Power User to create, edit, and manage certificates associated with their courses. I have given the Power User permission to View and Edit certificates. However when they try to create a new certificate it does not appear for them in the Certificate Templates list, though I and other Super Users can see it. Also if I create a certificate template for them and assign it to their course, it still does not appear in the Certificate Templates list from their view. 

I’m wanting to create a nice, clean UI for our LMS and, with some code (and from the help of others on here), can get an image of my choosing as a background or in the header bar already. To do this today, I am having to really fudge things in the system in order to get my images onto the Docebo CDN to be called by the code. The only way I can do this today, is to create image widgets on a hidden page and sniff out the stored file location once uploaded  - not elegant at all. For the life of me, I cannot seem to find an asset repository where I can upload and store a few images for use in my HTML and CSS code around the platform.Any idea folks?All help much appreciated. 

Hey Docebo superstars. I don’t think this has been raised previously as I couldn’t find any solutions anywhere, but we have a  couple of problems with the not logged in redirect behaviour. Like most (I believe) organisations, we’re using sso for our customers to move seamlessly from our customer portal to the learning platform. We launch in two weeks and our understanding until today was that we could configure a ‘Redirect user on logout’ url in the advanced settings that would send users to our member portal login page any time they a) clicked a link to a Docebo page when they were not already signed in to the lms or b) their session timed out. We just discovered the “only works when sso is not enabled” caveat, so now we can’t use any links to Docebo pages from outside the platform, and more importantly, any time a user’s session times out they’re going to encounter a foreign login page requesting a password they don’t have and won’t understand - enter frustrated customer and helpdesk

Yesterday I opened the notification panel (bell icon) on saw an updated screen with new ooptions, etc. Today, the bell is gone and I have no access to any on-screen notifications...opened a ticket but was wondering if anyone else has seen this on their instance? Do not have any CSS to hide that and I did see it a day agovs our production site: 

HelloCan I ask if anyone can supply the CSS code in order to change the colour of the new priority status on the course and learning plan cards?  (Mandatory, Required, Recommended etc)?Thank you in advance for your help.Lisa

HiI’m trying to create a notification for users to see which courses they have yet to complete. There are only five courses to complete. I would like it to have images of the courses and say either complete incomplete. I thought I might be able to do this with digest notifications Digest: Learner has yet to complete a courseHowever I’m currently stuck on what [items][/items] means in the notification. So I’m not getting very far.Here is what Docebo have to say on the issue in the LIST OF NOTIFICATION EVENTS AND CONDITIONS“When using shortcodes related to the elements belonging to the list of items reported in this notification, enclose them between [items] and [/items]. Other shortcodes can be left outside those tags. The [items] and [/items] tags define the list of courses or items that are automatically populated by the system and are already listed within the notification body - these shouldn't be amended when setting up the notification.” Any ideas on how to do this or how to use t

Quite a few of our courses and training materials are one time views and with the new course player there is a “RETAKE” button that now pop ups. Has anyone had any luck with a CSS code to remove ONLY the Retake button? We love the Play and Resume ones… See below as an example: