Solved

HiI’m trying to create a notification for users to see which courses they have yet to complete. There are only five courses to complete. I would like it to have images of the courses and say either complete incomplete. I thought I might be able to do this with digest notifications Digest: Learner has yet to complete a courseHowever I’m currently stuck on what [items][/items] means in the notification. So I’m not getting very far.Here is what Docebo have to say on the issue in the LIST OF NOTIFICATION EVENTS AND CONDITIONS“When using shortcodes related to the elements belonging to the list of items reported in this notification, enclose them between [items] and [/items]. Other shortcodes can be left outside those tags. The [items] and [/items] tags define the list of courses or items that are automatically populated by the system and are already listed within the notification body - these shouldn't be amended when setting up the notification.” Any ideas on how to do this or how to use t

Quite a few of our courses and training materials are one time views and with the new course player there is a “RETAKE” button that now pop ups. Has anyone had any luck with a CSS code to remove ONLY the Retake button? We love the Play and Resume ones… See below as an example: 

Hello!I am trying to use the Localization tool to change the labeling in the user-facing Course Catalog powered by Docebo Content Classic. It worked in some places, but not here (bolded text). Am I missing something?  

Forgive me if this information is available elsewhere, but I couldn’t find anything.  How are these courses suggested? [See image].Is it Tags, like Catalogues, keywords, AI, or some combination of them?  

When we have assessments in FMU, is there a way to have real time feedback? Meaning, if a trainee selects an answer, can we go ahead and show the correct answer immediately? Or do they have to complete the entire test and then go back and see which ones are incorrect. Thank you!

Hello! 👋I’d love to crowdsource some best practices for using the waitlist with ILT sessions. This was not a feature in our former LMS, so we’re still getting used to it in Docebo. I’ve read the KB article, but I’m curious on any internal controls and processes you might use, such as:How do you manage learner expectations about seat capacity to begin with? At any point prior to a full session, do you send a note to waitlisted learners letting them know that the session has “checked in full” and to register for a future option? How are you moving folks off the waiting list after the session ends? What other best practices have you adopted over time? If you’re feeling generous...We recently concluded a three-day vILT session. We have four learners who were waitlisted that never made it in. We also had a number of users who enrolled in the course, but never picked a session. This was a pilot session, so there was only one session to choose...and it could be that these folks saw the sessi

Hey all,Pretty fresh to learning HTML/ CSS. I am trying to build an image carousel that moves/ allows the user to see some different news and banners from their main page.I am getting stuck with all of the codes I’ve attempted and just don’t know what I am doing wrong and could use some guidance. Has anyone shared this experience? I would love to know what solutions you came up with.

Hello,I tried to configure a ILT course without success.In the external ILT course, after the training, the Instructor or HR needs to upload a PDF file (external certificate) for each learner.I created an assignment to the course in order to the Instructor upload it, But it´s not possible. Only the learner can do it, and the instructor or RH validate after the upload.Is there a way to the instructor upload the file without using “ log in as this user” Thank you

HelloWould anyone be happy to share some CSS that would remove the bottom section informing users to go to External Certificates?  All our courses are linked via Certifications and not external certificates and will like to eliminate this option.  Cheers :) 

We are currently requiring proctored exams for our technical industry certifications. This process has been a nightmare for us to manage. If anyone can help us simplify the process and streamline it both for the exam taker and for ourselves it would be incredible. Requirements:3rd party proctor can view exam taker’s environment and confirm identity Exam taker cannot access exam at any point without proctor present Exam taker can make multiple attempts Current Process:we receive email from exam taker letting us know they would like to take the exam exam taker schedules with proctor** issue them a subscription code (given to proctor) exam taker logs in via proctor portal then launches docebo enrolls in exam via subscription code takes the exam and submits if second attempt needed, must email us I record score, reset exam objects, and unenroll exam taker exam taker schedules with proctor** and process starts again from there

Hello Wise Community,Our live workshops are not marking complete and I can’t figure out why. I followed the instructions in any Docebo documentation, and am curious if y’all can help me figure out the issue. We have the Zoom integration.These are our settings:Course: At least one completed sessionSession: Attendance based all events (we only have 1 event in the session)Event: Mark the event as attended if the user spends at least 85% of the total time of the webinar in the webinar tool.In the images attached you can see an example of a workshop with 74 enrollments and 0 completions. I attended that workshop, and there were quite a few people there.Thank you for any insights you have!

When pinning a post in the Community Hub, the most recent post that is pinned appears at the top of the selected space. We have community guidelines and featured posts that we would like to have remain at the top of each space. As we pin additional posts, it moves all other pinned posts down. We found we have to unpin and re-pin any post that we want to appear at the top of the space each time. It would be helpful to allow administrators to select the order in which pinned posts appear within spaces. Has anyone else experienced this and have a better solution than un-pinning and re-pinning the posts? 

Does anyone have a workaround for marking a course complete even if a user fails the test within the course?We have an assessment where learners intentionally only get one attempt so we can analyze which questions they get wrong and look for trends to inform our training for next year. However, I can’t for the life of me figure out how to get the course to mark complete even if they fail the test. I tried adding an HTML page or Slide Converter PDF page after the test and making that the End Object Marker, but that only works if sequential navigation is off and learners don’t click to open that slide first. I don’t think they will, but still wanted to see if there’s another way to get the course to mark complete?I know in the future we could build the test in a Scorm 2004 and try to pull the data that way, but we don’t have the time for that with this current project.I find it ridiculous that Docebo doesn’t have a feature for this, I don’t want the course to sit ‘In Progress” on a learn

Does anyone have good instructions on how to build a connector between Domo and Docebo?

Good day Community,Somewhat of a spin-off from this post - my organization is looking to roll out a new learning pathway, and we’re trying to estimate usage while being conscientious of the amount of licenses we’re allowed.  Understanding that Docebo counts an “active” user as someone who is activated in the platform and has accessed at least one course or training material, do any of you know whether enrolling someone into a learning plan acts as the equivalent of that? Would a learner accessing the learning plan (but not necessarily touching the courses or course content within it) account for one of those “active” user instances?Many thanks for any insight you might be able to provide.

Is there any way to configure the course player individually on a course to:Automatically collapse the syllabus Expand view to maximize screen realestateI am embedding product walkthroughs as an HTML iframe and having both these actions makes the experience much better. 

Fellow champions, is there a way to eliminate the user menu from pages? We are looking at a redisign of pages.  thanks 

Hello! Question in title. (For Docebo Learn) This is specifically relating to the blue ring chart that shows active users in the current usage period, and deactivating a user who has last interacted with content within the usage period (30 days). How about deleting? Thank you in advance!

I have someone that completed a course as a learner and now needs access to the same course as an instructor. Is there a way to do that while preserving their completion data as a learner?

Hello everyone! I am using this endpoint: /learn/v1/lo/batch to batch import learning objects into courses. Is it possible to also update learning objects, either through that endpoint or another? When I try to update them via the endpoint mentioned above, I get this error:Provided Training Material name {name} already exists in course with ID {id} Any help is appreciated. Thank you!

One of my colleagues has created a survey using the Docebo tools and would like to know how to create a report to download the results.  I haven’t yet explored this area and wondered if anyone else has any experience in this and could point us to the appropriate information/articles/help topics.Thanks so much for your help!Sean

Hi Everyone, We received a report of users who were able to access a course and load it properly now being stuck with this screen when accessing the course. We have tried clearing cache/cookies, switching browsers, restarting the workstation and still have been unable to fix this error. Has anyone successfully gotten the course to fully load? We’ve submitted a ticket with Docebo but it’s looking like we may have to fully reset the course for this user and generate a report with their progress as of today to provide records of completion in the event of an audit.    Thank You!

Hello Docebians!Hello! I’m looking for CSS support in eliminating the Course details from the ILT courses and Learning Plans Details  Thank you in advance!@lrnlab   

HelloI am new to Docebo Platfrom and I am trying to Integration with custom application.Here are the details I have been provided with.client_id,client_secret,username,passwordI am trying to perfom authentication via Using the Resource Owner Password Credentials grant type.curl -X POST https://<yoursubdomain.docebosaas.com>/oauth2/token \ -F client_id=<your_client_id> \ -F client_secret=<your_client_secret> \ -F grant_type=password \ -F scope=api \ -F username=<your_username> \ -F password=<your_password>https://help.docebo.com/hc/en-us/articles/360020082060-APIs-authenticationExample: Error: The grant type was not specified in the requestAppreciate, if someone could please provide inputs here. Am I missing something ? 

Does that mean that the New Course Page will be changed permanently? If So, when is this going to take place?Where can I edit -custimize colors - specially for eLearning Thank you  @erin.brisson @lrnlab @Bfarkas