Best Practices for Using Waitlists Hello! 👋I’d love to crowdsource some best practices for using the waitlist with ILT sessions. This was not a feature in our former LMS, so we’re still getting used to it in Docebo. I’ve read the KB article, but I’m curious on any internal controls and processes you might use, such as:How do you manage learner expectations about seat capacity to begin with? At any point prior to a full session, do you send a note to waitlisted learners letting them know that the session has “checked in full” and to register for a future option? How are you moving folks off the waiting list after the session ends? What other best practices have you adopted over time? If you’re feeling generous...We recently concluded a three-day vILT session. We have four learners who were waitlisted that never made it in. We also had a number of users who enrolled in the course, but never picked a session. This was a pilot session, so there was only one session to choose...and it could be that these folks saw the sessi
