Solved

Dear fellow Docebo admins,I was requested to prepare an assessment quiz: based on quiz result, a user should be enrolled into a course or into another one.I found that group can be populated based on the enrollment status, but the status is not sufficient. Having people in groups allow the use of the enrollment automation, but I don’t know how to populate groups based on test result.Thanks in advance for your help.RegardsStefano

Just tried to log a support ticket and it looks like the entire list of options has changed. I no longer see any options for Course Management issues and when I chose Reports, there are no secondary choices..??HUH? what happened? Anyone know?

We have a notification that is triggered by the ILT Event Starting event, and it is set to send a week before the class starts as a reminder. We were made aware of an instance when a user who was on the Wait List received this reminder, leading him to believe that he was enrolled in the course when he was not.We’ve had many course sessions with wait lists, and we have never heard of this happening before, so we were confused.In looking into the user’s history, we saw that he enrolled in the session initially and actually got into the class, then he unenrolled himself. Later he attempted to enroll in the same session again but was put on the wait list since by that time the course was full.Is it possible that because he originally had the “Enrolled” status, Docebo erroneously thought he should get the reminder notification, even though his most recent status was “Waiting Users”?We are a bit stumped, but if this is the case, it is a bug that needs to be addressed.Thanks!

Is there an easy way to run a report to count annual unique users? I ran a few workaround reports, which still require some computation to get the correct answer.

Hi Docebo Community Team,I am currently creating a New certificate on the platform. It happens that I was testing using a real long course title (course_name) so see how the course title is populated on the certificate and found that the title is going beyond my uploaded background image.Is there a way to fix this? Is there a way to add a line beak so that if there is any course with a real long title it would auto fix the course title length with the uploaded background image. 

Hi, looking for some recommendations on notification use. We are using the “Learner Has yet To Complete a Course” which was set up to give leaders quick visibility that their team has training yet to complete to assist with on time course completion. Since this notification is based on enrollment dates it includes both E-Learning and ILT courses.Sample of what is being sent to the Manger:Your direct report, EMPLOYEE NAME has not completed course TITLE OF COURSE that expires on (THIS IS BLANK BECAUSE ILT COURSE DOES NOT HAVE AN EXPIRATION DATE).This notification is intended for our E-Learning courses and doesn’t work well for ILT courses. Is there a way to easily use this notification for E-Learning courses only? I see you can check the courses that it should apply to but seems that would be time consuming as courses are added.  Are there other notifications that could be used for best practices?I appreciate any recommendations.

Hi all, Would you happen to know of an API that retrieves the results of a course’s TEST learning objective?I thought the `GET /learn/v1/tests` should do it but I am afraid it does not; in fact I am not sure I understand what is its purpose. Cheers,George

Is there a way how I can delete multiple existing tags via the API browser. I have been trying to delete but I have to delete one at a time by putting the tag id. Any help regarding selecting the range or deleting all the exciting tags in docebo would be appreciated.

Why are deleted users coming back as new users when UKG automation runs?

Hi all,We are currently experiencing Zoom synchronization issues with Docebo. For each session within an ILT course, I have to manually  resave the session so that the zoom link will re-sync. There has to be a better of way of doing this? Has anyone created an API to refresh these errors?  

For our ILT, we have multiple different sessions per “course”. We want all sessions, or the ones the learner attended, printed on the certificate. For some reason, only one of the sessions will show up though. For example, how would I get both of these below sessions to show on the certificate?  

We would like to use the calendar widget in the agenda view since it displays the ilt location and date details.  However, we would like to pre filter it so that only the ILT courses show but when I filter it does not change the URL.  Is anyone else aware of a way to filter the calendar widget to only show ILT.  

We use Power Users on a limited basis. One Department’s Power Users cannot see New Hires in their User Assigned group. They have access to All Users, and 2 Groups based on Job Titles and and Department.Why cannot the Power Users see any new additions to these groups?

Hi Docebo Community Team,We’ve had Docebo Learn LMS for about 2 years (including onboarding and setup). We avoided turning on Gamification because we use this system for our external clients.My understanding is that once we activate Gamification it will show and be available for all of our clients in all branches.Is there any way to segment and turn it off/on for specific clients who may not want their org to participate in the contests or gamification?

Hi Team,Is it possible for someone to assist me guiding changing the colours for course deadlines in Docebo through CSS? I'd like to set a colour coding scheme where courses nearing their deadlines appear in blue, and courses that are overdue display in pink.

Is it possible?

We are in the onboarding phase and actively working to get notifications setup. Is there a list that outlines all shortcodes with a description of each? I know most are pretty self-explanatory but a few seem similar so we just wanted to make sure we are aware of what is available and which would work best for our learners.

I work with a few other organizations that offer certifications, one thing I find that helps in studying is a sample test. It gives a learner some relief from test anxiety AND a way to see not only what topics they think they need to study, but what the people making the test think they need to study. In short… people hate to spend 400 bucks ( or ask their boss to spend 400 bucks) only to fail on their first attempt because they thought they were ready.

Hi,I have some code that I used to move the SSO button to the top of the login pageThe issue I am running into is if I expand the width of the SSO button - it displaces the Sign in TextI’d like to keep the Sign in Text above the SSO button because I plan to replace itThis is the code I am using/*CSS to Flip the Login Page*/#doc-layout-login form {    display: flex;    flex-wrap: wrap;}#doc-layout-login  h1.login-form-title.hyd-typography-heading-2 {    order: -3;}#doc-layout-login p.login-form-subtitle.hyd-typography-subtitle.hyd-color-typography-secondary {    order: -2;    font-weight: bold;    font-size: 15px;}#doc-layout-login ui-input-text.login-field-username {    border-top: 1px solid #dbdbdb;    border-right: 1px solid #dbdbdb;    border-left: 1px solid #dbdbdb;    padding: 8px;} #doc-layout-login ui-input-password {    width: 100%;    padding: 8px;    border-left: 1px solid #dbdbdb;    border-right: 1px solid #dbdbdb;} #doc-layout-login ui-input-checkbox.login-field-remember-m

As with other “policy attestation” posts, we’re having issues with the current workaround methods being insufficient for auditors. Last year, we used a survey training assignment where we asked users to type their name to confirm they attest to understanding and adhering to our IS policy and Acceptable Use Policy.  However, a few users submitted garbage responses, and survey assignments (at least as far as I can tell) do not allow displaying a user’s specific response after the fact for evidence collection (the only option we have is to export a full list of all responses).  Our auditors pushed back this year on having adequate evidence re: each employee’s attestation to policies, so I’m trying to make something else work for this year’s training.I am looking for a way in which to use the email shortcodes in test and/or survey questions and test validation responses, so that I can display what the system has on record for each user re: their [first_name] [last_name] in the question, an

Does anyone have any tips on what to do with Learning Plans no longer in use? I don’t want them to show on our users’ menus, but we want to keep the historical data that we have pulling into our BI tool. 

We want to allow self-registered learners a free trial and therefore access to courses.Can we automatically apply an expiry and prohibit the learner from seeing courses being held past the 7 day trial?

Hello,I am teaching a class that has weekly meetings on Mondays, Wednesdays, and Fridays. For the purposes of Docebo, I make a new session every week with an event on Monday, an event on Wednesday, and an event on Friday.I’m wondering if I can use the recurring meeting in Teams for all Monday sessions, another for all Wednesday sessions, and a third for all Friday. I need the learners to be marked as present/absent weekly, so it’s imperative that on a given Monday they are marked for that specific session, which they’d be clicking on the “Join” in Docebo for. Will this work? 

Hi!I hope i’m being blind and stupid here. I can’t see any obvious way to list the phrases that have been changed from the defaults in the localisation tool. I know over the years we have changed some, but I am not sure which ones and we would like to identify the changes.Can anyone direct me to a way to do this?Thanks!Marion

Can we mass upload certificates to LMS