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Hello,So we had an online class yesterday. After the class, we wanted to evaluate the instructor so we planned an observation checklist to be available on that day to the class manager. The checklist was customized so that the observer was my class manager et the user to check the instructor. I made the checklist available in my manager ‘’task list’’. After completing it, my manager wanted to change an answer so he cameback to find the same checklist but no answer saved. I figured it just repeated the checklist. But is there a way to change answer to the old checklist? And is it possible to not repeat the checklist after completion?Also how do you guys track reports of those checklists?Thank you

Hi there, Wondering how other companies are addressing the following situation.We currently pull our information from Workday for our learners. However, we have a group of employees that are not part of this main system of record. They are agency contractors, franchises owners or members of the board. How can we have these employees on the Docebo platform? Would it be something similar to how we are getting this information in Workday?  Thank you! LD 

Im wondering if there is a way on a ‘Viewer - Asset details’ report ( or any other way/report) to include users that have zero views of specific channels. Reasoning is to supply leaders with reporting on users yet to take advantage of available assets and to find what percentage of users have viewed in various branches

Hello, we are trying to create a course for a state licensing board that requires the user to answer security questions periodically to ensure that the person taking the course is the one that actually signed up to take the course. Does anyone have any ideas the best way to create and generate automatic security questions based on the learner’s initial registration? Or does anyone have any other thoughts with how we can ensure the learner taking the course is the actual learner (i.e. verify their identity)? Thanks in advance!!

TL;DR: 6 month program with e-learning and ILT requirements biweekly. How should I set it up?--I have a program,  set up as a Learning Plan, that includes a number of instructor led sessions. The learners need to attend a session every other week on Monday, Wednesday, or Friday. There are required e-learning courses that need to be taken BEFORE attending the equivalent ILT session.What I initially set up was a course per week, with the training material - e-Learning and then 1 event with three sessions. Here are the problems I’m having and would love your advice:The learners want to block out their calendar for the next four months of class, but if I make the previous class a pre-requisite to the next one, they can’t get to the session information to add it to their calendars. I don’t seem to have any ability to control the training material in an ILT class. I can’t force completion to be based on BOTH attending a session and doing the e-learning.  I can’t force the order of completion

I’m having some trouble getting my users to be able to see their certificate… We added certificates after the fact and I have about 150 folks who need a digital copy of their certificate…  I manually awarded the certificate for upon completion of a learning plan.. but the download certificate is not showing up…  Any idea what I should do? Anyone else having this issue?   

Hello,We are going to begin using Docebo at my company soon. We publish many SCORM courses from Storyline, and for most of them it makes sense to select “Completed/Incomplete” under “Report Status to LMS as...” Our current LMS doesn’t register whether a course was passed or failed, even though that would have been a nice option for our tests. Since we’re moving to Docebo I need to know what the option are: how does Docebo treat each different LMS Reporting option? In particular, does Docebo register something as Passed or Failed? There are four total options:Passed/Incomplete Passed/Failed Completed/Incomplete Completed/FailedScreenshot attached. Thank you in advance. 

Hi,I have multiple users who are experiencing the same issue:Rise course was started I, instructional designer, loaded a new version Rise course was started again, and now it’s a blank screen.Users have cleared cache and closed and reopened browser. I replicate the issue when I log in as the user in their accounts on my computer, where I don’t experience the issue.  Can I clear server-side cache? What options do I have? Preferable ones that don’t requires the learner to redo all the course content.  

Hi has anyone leveraged this:https://help.docebo.com/hc/en-us/articles/4408352796434-Using-QR-Codes-to-Access-Learning-Impact-Questionnaires-and-Mark-AttendanceI am curious about the marking attendance component - where a person can scan a QR code and get access to the attendance sheet...this seems ingenius and puts it in the hands of people attending to come back in and mark themselves as attending...that said? It also seems like it is only available from the learning impact side of the product...which seems like it is a disconnect to me.Any way to have users mark themselves as attending via the same mechanism without buying into Learning Impact??????

Dear Community, We tried to upload a mp4 video file of length 6:50 and the file size is 268 MB. When we uploaded the training material into a course, it plays only for 3:20 and the remaining part of the video is not uploaded. When I tried again, it worked fine, but still some of the power users in the system are facing this issue. Does anyone know how to resolve this issue.

Hi,is there a way to target a specific page via custom CSS? Like changing font or hiding stuff only on that page? I thought of using page IDs, but inspecting pages with the browser inspector I can’t find any reference to them.

I’ve noticed the message displayed to a user at login with a simple username/password mismatch seems to be the same as if they have tried to login with a deactivated account.Is there a way to customise the message to indicate the account is deactivated rather than the same generic message for an account username/password mismatch? I would rather they approach a solution to their problem differently than a simple username/password mismatch.I’ve looked in the localisation tool and the translation for the language I use and cannot see a way to adjust, or if there is a specific message I can use to modify.Any pointers appreciated.

Dear community, You might help in my course configuration. I am currently creating a course which aims at sharing best practices to improve one’s learning process. This course consists in a small video, followed by a discussion on the tips that were presented into it. I would like learners to share their best practices right after watching the video but unfortunately the forum only appears below the course description and not after the course itself. I feel it might affect the user learning experience that way.  Here is where the forum appears : While I would like it to appear there :Is there anything I am missing in the configuration settings or it is not possible ? Thanks a lot for your help ! 

Hi everyone, I’m continuing to test the new layout before switching over. I’m hoping to eliminate this “Show More” feature so that the learning plan descriptions appears in full, always.Is there any way that I can make this happen?Thanks, Nicole 

Hello, I am looking into the possibility of using slide converter to upload slides and allow users playing them without the need of download.I gave it a try with slide converter but media in the deck do not play. Is it supposed to work this way or am I missing something?thanks.Elena

 If staff have been enrolled to a course but have not attended, when we put on another session how do we get the enrolment  notification to send to the same group  without unenrolling  and loosing records of staff who completed the training?

Hello I have a problem/question about ILT course.In our last ILT course, that will be in-class, I want the learner to be able to go on the platform to take the final test. So i want to add a training material that is only available for the people enrolled in that session and only during a specific time. So lets say the session in tomorow from 10:00 to 18:00, I would like if the training material could unlock from 16:00 to 18:00.Thank you for the help in advance !

Hi,Does anyone know if it is possible to run a report showing when courses have been started for a month and status is ‘in progress’?Many thanksAnt

I have several users that need to be unenrolled from multiple courses. Can anyone help with this? 

Hi - I created a badge and set that when a learner completed a course, they would be granted a badge. Do you know if, after completing a course, the badge will appear on learner’s completion page, as seen in Badges preview? Only course completion and a certificate are visible to me, but I wouldn’t know if a badge has been issued.

Hi there, We have used the localization tool quite a bit to change the names of various components of our platform, including SCORM to eLearning Module, etc. Will these go back to the original default (as they are doing in the preview mode)? Or will they carry over with the new course player?Thank you in advance!

Hello - Is there a way for customers without accounts take/access a course in the platform. We plan to use the platform for customers to take a quiz or survey, but they don’t basically need to have an account since it’s going to be a one-time activity only. We provide the link, and they take the course. Any idea how can we achieve this or is this even possible? Thank you!

Hi all,Does anyone know how to stop the following password field being auto filled when editing multiple users? The only way I can do it at the moment is by opening an incognito window. 

Question for the group.. if I set up an enrollment rule of group X to be assigned  Y learning plan, if users are in the group X and already assigned Y learning plan, they won’t see any change correct? Only as new users are added to the system and subsequently added to group X they will be assigned the learning plan? Thanks!

Hi everyone, In the Short Description box in the Learning Plan section, is this for me to take in-house notes about this Learning Plan? Or, is this something that participants will see somewhere along their learning journey?-Nicole