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Does anyone know why the size (and aspect ratio) of the certificate template in Docebo is 2560 x 1810 pixels? I think this might correspond to the US letter size, but I'm not sure. It would be good if it could be changed to another size like A4, which is more common in Europe and the rest of the world.

Is it possible to copy all attendees from the roster on a course over to another course without having to individually select each attendee

Hi Everyone,I am creating a fill in the blank question for an assessment in the question bank. The answer is very long and does not appear in the text box fully when the learner answers.Is there a way for this to be adjusted so the learner can visibly see the whole answer? Image below for referrence. 

I just got MS Teams integrated into the LMS.  I want to test it before I start creating ILT’s with a Teams meeting.  When I “join” the session as the instructor or as a learner, the Teams meeting shows as the event has not been started.  How do I start the Teams meeting? 

How do I create the instructor_id?  I need to add outside instructors to ILT’s so it will display on the completion certificate and the sign in sheet, however, I cannot find the “how to” on setting up and instructor. 

HI can anybody advise on removing the ID code from the course player?Ive tried using  subtitle-block ng-star-inserted {    display: none !important;But it did not work. any help?

Hi! I have a test that is the final step to a Leadership Certification in my company. We have found the need to update a couple of the test questions, and in at least one case, it would change the point value for a True/False question (true was 1 point, now false will equal 1 point).My question is, if I go and update these questions, will it go back and update any scoring for those who have already completed the test or is it only for those who complete the test going forward? I assume it’s a go-forward chnge, but wanted to check first so I don’t create headached I don’t need.Any advice would be greatly appreciated!

Hi, Is there a way I can find out the test results based on the categories created in the question bank. Basically, I would like to analyze how the learners performed in each of the categories.

Hi!I was wondering whether anyone knew of a way to hide a course for all learners that are enrolled in it? I have found this article on how to hide a course for yourself: https://help.docebo.com/hc/en-us/articles/12997930898706-Hiding-Content But wondered if there was a way to do this on mass?Thanks,Laura

I want to create an ILT course, including a series of 24 sessions on Zoom happening over a year with Docebo. Once users register for the course, I want them to be registered automatically to all the Zoom sessions. Is this possible? Otherwise, do they then have to register to all Zoom sessions separately, or will they appear in the course page? I have never done this, and I am just wondering how the whole process works. Thank you!

I am having trouble with my surveys.  I have been asked to add a few questions into a section in the survey.  I use the drag/drop to move the new question into the correct place, but it doesn’t “stick” and keeps moving back to the bottom position.  What am I doing wrong?  There doesn’t seem to be a way to Add a Question to any position other than the bottom of the list.  And no way to “save” the new position when I move the question to where it needs to appear.  Any help appreciated. I can drag the question to the correct position, but it does not “stick” 

How can I pull enrollment/seat count information into a report, or get via API?  I cannot figure out how to get the enrollment count out.  Clearly, it’s being calculated and displayed in platform.  So, how do I get that data out?   

Hello, how can we turn off notifications sent to users in a new course - as we would like to notify them at a later date they have been added to the course.

Hello!I am reading about E-commerce App and would like to know how they’re managed or if you have any best practices to share.Thank you for your feedback!

Hello,I’ve been uploading content to my courses and have multiple times inadvertently deleted the thumbnail from the library when trying to assign it to the material. Is there a way I can turn that off? It’s really annoying to have to find and upload it again and reassign it to the courses.  

We have an intranet wiki as well as a SharePoint site. When I try to share those links as assets using Discover, Coach, and Share I receive this error: Link is not a valid url! Does anyone else experience this? Is it not possible to share intranet links? 

If we have a SCORM assessment that is marked complete by achieving a passing score, can the maximum attempt limit in the Navigation settings be used to limit the user attempts to that SCORM training material?  Or is the only way to limit attempts is by using an assessment created within the Docebo application?

Hello - is there a way to change the Date Format in Docebo in order to have an upload work with formats other than YYYY-MM-DD? Thank you in advance for the help!

Hi, Hoping someone can help…I need 15 course shells each with a different scorm package in.Once all 15 of these course shells have been completed (in any order), a 16th course shell (with no content in) will automatically show as complete. Is there any way I can do this on the system?  I know this sounds a bit daft, but I need it this way for reporting to external auditors, so it’s super clear which employees have their full certificate (completed all 15 courses) and which don’t. I’ve been looking at Equivalences but struggling to get this to work how I need it to.  Thanks

Hello all, I am an Instructional Designer at a software company and we have recently started using Docebo as our LMS. We have created 14 courses that are meant to be taken in a specific order to effectively learn how to use our software platform.My issue lies with the built-in "my_courses" page in Docebo. On this page, I would like for the courses to be displayed in the suggested order for all users, but currently, they only appear in the correct order if the user sorts by "Code A-Z." The default sorting for the page is "Newest to Oldest (Enrollment)" which doesn't align with the desired course sequence.I am seeking a solution to either:Delete the "my_courses" page and create a new custom one, on which I can auto sorts by course code.  Change the default sorting on the existing page to "Code A-Z" (or remove the option to sort by any other method). Find a way to control the order in which users enroll in the courses, as I currently only have enrollment rules set up and cannot manipulate

We offer a instructor led courses on premises and at a customer locations. When we offer a course at our facility, we do not charge for the course. When offering it at a customer location, we charge per participant to alleviate travel costs. Invoicing is handled by our company and not through Docebo. The pricing structure could be confusing for users who might sign up for a course offered elsewhere not expecting to pay. I’m curious if others might have handled courses in this way and if you offered it as the same course, or did you create a separate ILT and corresponding session? Or can anyone offer suggestions on how to structure in Docebo? Thanks!

I might be over complicating things here- but my only way to currently isolate managers is to export users and filter by manager permissions and then reupload them with a custom field on the profile -essentially duplicating the manager permissions status in order to automate groups and enrolments.Have not done this yet- if there is a better way please can someone let me know?

We have a sandbox environment and I am trying to send a user notification. However I am not receiving the email from the system. The notification is activated and the users are in the branches selected.Any ideas? What am I missing?

I hope to ask this question as clearly as possible:We want to send an email notification to a group of users, and in that email we are asking if they are interested (yes/no) in attending an upcoming vILT. Is there any code out of the box or code that would capture the yes/no button responses in a single place for us to track?Thanks in advance.

Is it possible to create a forum within a course that is only shown to certain learners? For one of our institutes we divide up the learners into groups for their capstone project. We want to provide a space for each capstone group to discuss their project that is closed to only those learners. I have seen the Cohort option within channels but I believe that is only for Q&A.