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Hi. Do I need to create two User Enrolled into a Course notification if the course is being assigned to both users and power users? I read through the Notifications Knowledge Base article and believe this is what I need to do, but wanted to confirm before I possibly create notifications that I don’t need.  

Hi All,I’m trying to import 5 rows (Title Fields are defined as 1st row) from a .CSV file.Mapped out all the fields/columns required, but then receive an error file via email (another .csv) and all that appears in it is 5x ‘User does not exist’.All except 1 user already exists in Docebo (for testing), but even that one was not added. Any help is greatly appreciated! Thx.

We are in the process of transitioning from our current LXP.  We had several RSS feeds and Youtube Channels implemented for informal learning.  These items don’t need to be courses.  Has anyone implemented YoutTube channels or RSS article feeds (such as Harvard Business Review) as learning assets.  If so, did you use Docebo Connect to add as learning assets.

We started using Docebo a few months ago, and are slowly approaching 10k unique users. We have enabled OAuth2 for user authentication.Since launch day we are used the user's e-mail address as the username. However we are developing several integrations that require the username to be the OAuth2 subject claim instead.Experiments shows that choosing the username attribute “subject claim” (“sub”) works fine for new users, but the existing users still remain with their e-mail address as username.Does anyone know of a method, API endpoint, or have tips on how this can be updated for the existing users?

When I set up an Enrollment Deadline, will the user get reminders as the deadline approaches and when the deadline has passed? I don’t want the users to get bombarded by a ton of reminder emails. When a user is In Progress, what happens if I set an Enrollment Deadline?   

I have a SCORM module that I use in a number of courses as part of the various new employee orientation options. The module was uploaded to the Central Repository. How do I run a report on the SCORM module itself to see the finish rate by the various learning paths, or see everyone who has attempted the module in the various courses where it’s included without having to run the report course by course?Thanks!

Hi,Some of our users will reference a training after they have viewed it once and taken the quiz. If a user go back to the training and try to watch it again, does it erase their previous status and quiz score?

Is there a setting to notify the instructors when they are enrolled? If they enroll as a user, they receive a notification but they can not access reports.If I add them as an instructor, they don’t receive an email. The only notification I saw was for instructors to get notified when participants enroll and that’s not what I am looking for.TIA!

I am having issues with posting an HTML link, whenever I publish the video it says that “YouTube refused to connect”. Anyone know how to go about this?

I'm having trouble quickly seeing within a course, what branches/teams have been auto assigned to that course. What's the workflow here? How can I see in a course what branches have been assigned, and which of those assignments are automated vs. one offs?

I have 3 videos in one course. The learners only need to view one video to achieve completion.Is this possible for eLearning?

Hello Community! Our company is in the final stages of launching Gamification officially, but we are having trouble determining how the system converts points to coins so that we are appropriately allocating for the Reward Shop. We first opened Gamification a couple of months back to see how it works and didn’t connect to the Reward Shop and we found that some users seem to have a 1:1 coin vs point ratio, while others don’t. I don’t see where the system allows you to manage that, perhaps in another area of the Admin Menu? Any insight on this would be super helpful, thanks! - Danielle

What is the Collaboration Tool? Has anyone used it before? Thank you,Meghan

Hi all - quick question - should this say “events” in this definition in the last sentence, not sessions?My understanding is that the session is the wrapper and you have events sitting under it. This appears to be saying you can have multiple sessions that need to be completed for a course, which has confused me.It may be that they are just talking about different courses and sessions, plural. Let me know what you think! https://help.docebo.com/hc/en-us/articles/360020082940-User-Levels-Roles-and-Statuses

Hi EveryoneIs it possible for an Observation Checklist to be diverted to someone else for approval if the manager is temporarily unavailable e.g. sick leave or holiday? 

Hi EveryoneI have set up an ILT with 4 sessions, each session containing one event.  Each session has been set up with a maximum of 20 enrolments.As the Super admin I have enrolled a number of users (not exceeding the 20 max) onto specific sessions. I have now enrolled some more users (still not exceeding the 20 max) on the ILT course so that they can select for themselves the session they wish to enroll on.  Each user received the notification email, and when they click on the link within the email they are presented with the list of available sessions.  However, some of the users have been able to successfully enroll on the session of their choice whilst others have received this message telling them that “The count of users exceed limit of remaining availability” (this message appears for all the sessions):The enrollment limit for each session is nowhere near exceeded. Any ideas? 

Is there a live chat feature (similar to MS Teams) that I can add into my company’s LMS? We are looking at having a Communities of Practice section available to employees and a live chat feature would be very beneficial.  Thanks in advance!

Has anyone figured out how to make this work?We simply want to provide context within generic enrollment notifications by porting the description or some other long-text field into the email template.I know this base feature has been an ask for over a year, so wondering if anyone managed to solve themselves.Appreciate any work-arounds! :)

Hi folks.I’m picking up some tasks for a colleague who will be out of office for a bit & he’s been setting up some courses that prominently include the instructor’s name in the Learner View (see below image)I have looked over every inch of the course & cannot for the life of me figure out where he set this up. i’m supposed to go back & fix several which are showing the incorrect instructor but I’ve checked every section & have no idea how he set this up. All i can guess was that it was done on the specific Learning Object (a podcast, which is just a video w/ a static background image) because it only appears when that specific item is in use. But i’ve checked every element on Properties, I’ve looked at Settings, all available options under the Edit button for the Object, & everywhere else i can think of…Oh, & this is an eLearn, not an ILT, despite the inclusion of the Instructor.Any suggestions would be appreciated.regards,Nate

Is there a way to give the learner the answer and comments after each question the submit of a test? 

Hi all, I have been tasked to change the initials within the menu page which is currently blue, and they want it changed to black. Does anyone know how to do this?

Hi Docebo community!Can anyone confirm if you are able to add an instructor to an eLearn course shell? It looks like the widget is available, but you aren’t actually able to add the instructor name. Thanks,

Hi all,I have tried to change the colours of the donut and associated text on “My activities” page. I can see that is has been done in Docebo University. @Adam Ballhaussen, would you be able to share the CSS-code used there?Thanks!

Hi EveryoneI am trying to create a Fill in the Blank test question and failing miserably.  What I am reading in the guidance notes doesn’t seem to tally with what I am looking at on the screen and the screen example is so small and moves so quickly that it is no help whatsoever.  In short it’s driving me round the bend.I am trying to create a question that has just one blank to fill.The guidance states:“Begin by writing the question in the Question box. Below, you will see a plus sign button labeled Add Answer. Click this button to add the possible answers for a single blank in the question, then type the correct answers in the box labeled accordingly.”No idea what the “box labeled accordingly” is so, rightly or wrongly, I have created this: but when I try to SAVE CHANGES I get this message: I’m assuming when it refers to ‘title’ it means question.  If I add all the possible answer shortcodes in the question I can SAVE CHANGES but when I preview the question it looks like this:I only n

Use case: In my platform, Institute, about 100 companies subscribe to our premier service tier and can create courses and learning plans only visible to their own users - along with all the general Institute content. They want to create learning plans including my courses and their courses. Can I somehow enable this without having to edit those learning plans myself (or someone else with superadmin)? Thank you!