Solved

Hello, I’m new to the docebo community, and as I find all of the great ideas/solutions that people have utilized in the past, I would like to be able to bookmark ideas so that when I am able to implement functionality down the road I can remember that there was already a quick easy solution.  How can I do this.  I’ve currently been trying to “like” a post, but don’t see that as a good way to manage it long term.  

Hi,I was just wondering if there is anyway we can stop the ‘You have been enrolled’ notification for courses in which you self enroll on. The email notification is just clutter - If you have enrolled yourself you don’t really need an email also letting you know what you have done. I would still like notifications though when when courses are assigned to users by either managers or superadmins (Courses they won’t know they are enrolled in). My only other options would just be to turn off this notification completely and rely on managers/power users/superusers to let users know they have been assigned in another way. Any help or any other ideas/workarounds will be much appreciated.Thanks!

I am having difficulty with the UI for course completion and keep changing the settings on my SCORM packages to get what I want to happen.I am at the point now where I want to create new versions of the same SCORM package and replace them over each other in the course. I know I can change my enrollment status to “in progress” and “not started” but that doesn’t seem to effect that I’ve completed the SCORM training material. How can I clear/edit that so I can take the course and tracking again fresh?Thanks!

Hallo everyone,I run a training school and we have all our online courses on Docebo.It’s a long time we have the feeling a few students are “cheating”, I mean they give to other people their username/password who can access our courses and training materials without permission and for free. That’s because the enormous amount of hours spent on the course, for a single person. Luckily, there are only a few students with this strange behaviour.My question is: is there a way to monitor the user IP address?I already asked the Docebo assistance for help, they gave me some useful tips, but suggested to make a post here.thanks to anyone who can help,Stefan

I was trying to develop one learning plan for all compliance training -- approximately 5 courses/topics. The challenge I faced was that certain courses only applied to certain individuals. For example, a manager in California would take a different Sexual Harassment Prevention course than a manager in Texas. I was comfortable with creating an IC learning plan and a manager learning plan but I didn’t want to create 4 different manager learning plans (CA, IL, NY, everyone else) if only one course was different.  I ended up rolling out the courses individually vs doing it in a learning plan but I would like to think there is an easier way?

Hi all.I’m having a surprisingly frustrating time trying to assign questions to Question Categories in the Question Bank. I can easily create questions & i can easily create Categories. But even after reading the Knowledge Bank article on the Question Bank I cannot for the life of me figure out how to connect the two. This really seems like something i should not have to ask about in here, but I really don’t know how else to get this information, so I’m hoping someone can tell me what I’m missing.Thanks,Nate

Apologies if this has already been raised, but I can’t seem to locate an exact discussion. Is there a way to change the size of the learning objective window in the new course player when it’s a video? We upload videos that are hosted in Wistia and whereas they fit perfectly in the current window, whilst trialling the new course player view we’re left with black bars either side of the video as it’s wider. I know you can change to full screen once play has been clicked, but the initial view looks awful aesthetically. Thanks.

I have been updating users via csv files for over a year. This time, several fields did not show up in the list of fields available for mapping. They include the firstname, lastname and e-mail fields. This prevents the entire update.Does anyone know what’s going on here and how to fix it?

Can you sign up for a free account in the community? 

Good morning community! 😍Do any of you have any completion certificate templates or HTML code that you can share to make your completion certificates a little prettier? We've created a number of very attractive backgrounds, but I'm going crazy with entering the text on the platform.Thank you all in advance and have a great eveningAll my best Edo

Has anyone else had issues getting what they need from the Audit Trail? A couple of times I have tried to determine who created a course & have narrowed the Time Frame to reflect when I know that course was uploaded, but I still could not find it. The first time this happened I tried adding a buffer period of about a week on either side & that worked, but the last time I tried this same approach I was still not able to find what I was looking for.I can’t figure out what I’m doing wrong, but ultimately it meant i had to reach out to several Power Users before finding what/whom I was looking for. Any input is, as ever, greatly appreciated.Regards,Nate

I am looking to see if Docebo provides a report that gives me item level information. I am looking for the responses to each question on a test by user with the goal of performing a reliability analysis. Does Docebo allow you to see this information?

Hello, all.Wondering if anyone has noticed, or has a solution, for the problem I just noticed today with CSV certification imports. I learned that when I’ve been doing my mass imports of the certifications, the issue and expiration dates have been imported incorrectly by 1 day. If I do the certification manually (for instance, only 1-2 people need it and CSV creation isn’t worth the time), the dates are correct.I’ve imported about 40 certifications for our “coaching certification” by CSV. All have had various dates of when they were certified, which have been included in the CSV.However, if I have Employee ABC with certification on 8/11/2022 in the file, after import, Docebo shows 8/10/2022 for the issue date (and 8/10/2024 as the expiration). I am baffled why it would change the date by 1 day for each. As a note, there have been no issues with the imports. The formats are correct. The codes are correct. The report shows 0 errors after it processes. If I enter the information manually,

Wanted to see if anyone found a good solution to this issue. We want to create a way to get all users created on the system given a date via the api.Looks like the endpoint - /manage/v1/user does not really help since it does not have any filters for date_created. It does have option for updated_from but that shows everyone who logged in today and not necessarily created today. We need to send these people to an external client accurately and using the webhooks always runs to some random error overtime. We’re planning to use cronjobs to check the LMS for newly created users for that day and send them to the external client.  Anyone has any ideas? 

Hi,We have created a csv file to import our users daily.  The file size is 39474 KB (39 mb).  I was looking for ideas besides splitting the file into 10 files that others have used to get around the 3mb size limitation.Thanks in advance for your assistance.

Hi,I am trying to update an additional field to multiple users in batches. If I have 100 users_ids in the the array, I want to update the additional field value for each user.Input:{        "user_ids": [1234,5678,..100 user_ids        ],        "additional_fields": {            "24": "15"        }} I want to insert different additional field for each user. From the above request body, it will update “15” for all the 100 users, but i want to update the”24” to “100” for user_id 1234 and “200” for user_id 5678 and so on. I know we have the /manage/v1/user/1234 endpoint to update additional fields for each user. But, I want to do this in batches of users with different additional fields. The reason to do this is to not reach the 1000 API calls per hour limit.

Our organization uses the notifications feature extensively and customizes each notification by language. I notice when I go to replace the text in an Arabic notification:The auto-generated text is in Arabic, but not written right-to-left When I paste correctly formatted custom Arabic text (right-to-left) into the subject or body of the email notification, the text is automatically switched to left-to-right.How do I get the notification editor (or at least the body portion) to correctly format right-to-left? Is there a button or setting that I need to enable?

Is it possible to set up Locations and Classrooms in Docebo as being hooked to our company’s defined locations in Outlook / Office 365, such that if we build an ILT in Docebo to use a particular venue, it automatically books that venue in “real life” so others at our company won’t double-book the same room with some other meeting?

Looking to see if anyone has any tips/tricks/suggestions around mobile app design.  We are struggling with the layout and are hoping we could benefit from your knowledge!

Are you able to click into the data reported via Google Analytics?  For example, click into the ‘New Users’ and see the list of names for new users?  Thanks

We are trying to create a list of all of the gaps between a power user and an admin both on a technical level and regarding where we want to draw the line. I’m specifically asking if any of you have noticed blindspots for PUs. My only good example is that in the file repository area, only super admins can edit docs in Discover, Coach, Share. PUs can delete and upload, but not edit these docs. Any other limitations on PU permissions? 

QQ: for vILT - What is the course type text for this URL please?https://domain.docebosaas.com/learn/course/view/course_type/course_id/course_nameper this article “Sending the Course URL to Learners”  - it doesn’t give enough info to make it actionable. :/ I want to present a non-enrollment link.  

When a user clicks on an ILT session from the Upcoming ILT calendar widget - why doesn’t it automatically select that session for them to enroll in? The user has to select again from the list of sessions available.Is this a setting that I am missing?

I feel like there is some workaround for this, but I can’t think of one at the moment, not sure if anyone else has achieved something similar? I want an automatic group assignment based on someone NOT being enrolled/in progress/completed in a course.Use Case:We want users who have not seen our intro course to see a landing page that asks them to take the training. But we want the page to disappear once they have enrolled in the course.  The way that we could achieve the page appearing and disappearing is with a group.  But I realized we cannot create a group with an automatic assignment based on NOT being enrolled in a course.Has anyone been able to do this but with a work around?

In our skills section, we no longer have the option to select external content - this has only happened in the last couple of weeks but we don't know exactly when. Are there any options elsewhere which would result in this option being hidden/removed?