Integrations & APIs

Hallo,Has anyone had any experience using CloudShare together with Docebo. We would like to host VLTs for software products. Hosted on  Docebo but using CloudShare in order to be able to acces VMs. Idea being that each user has his own instance of teh software on a VMMany ThanksMatthew

Hi all,I'm trying to integrate Docebo with a Moodle/Totara instance that is exposing content using Publish as LTI Tool (LTI Advantage / LTI 1.3) and wondered if anyone has successfully implemented this? EnvironmentDoceboLTI 1.3 Training MaterialMoodleMoodle 4.4 (test environment) Publish as LTI Tool LTI Advantage (1.3)The eventual target is a Totara environment, but I'm using Moodle to understand the behaviour first. Progress so farAfter a lot of troubleshooting, we've successfully resolved:Issuer mismatch errors Redirect URI errors OIDC login failures Missing id_token launch errorsThe current configuration successfully:Registers the platform Completes OIDC authentication Generates and sends a valid JWT launch token Provisions/authenticates usersThe JWT launch contains standard LTI claims including:Issuer Audience Deployment ID Context Roles Resource Link IDSo from an authentication perspective, the launch appears healthy. Current IssueMoodle returns:Invalid launch data. The custom cla

Hi - Is anyone else experiencing this?We use 1 service email account for our Outlook Connect Integration.We paired that MS Teams account in Docebo VILT Microsoft Teams to automate the meeting link process.The generated meeting invites (Outlook and MS Teams) are missing Meeting Options. Having the options would allow us to assign instructors and others as co-organizers so they can start and manage the meetings on their own. As it is now, we have to start EVERY meeting for them.The alternative to bypass thisWe have to manually create all invites and paste the meeting link URLs using the custom tool this creates 2 identical invites on our calendar for every meeting it turns an automated process into a manual one Even if we use the instructors created meeting links instead, it creates 2 invites for them and it’s confusing to maintain and change manage with a large instructor schedule. We have 30-40+ individuals who will be creating ILT courses, sessions and events. Individually pairing

Hi everyone,  we are using Docebo Connect  - Outlook integration for a couple of last month but recently we are experiencing some sync delays. After setting up ILT and events invitations are send to learners with a huge delay even 12 hours. Does any of you have/had similar problem and know what  can be done with it? I contacted Help Desk and our Account Manager on this but unfortunately they didn’t provide us wit any helpful information. The error we are getting is, this is displayed on the event level: Thank you in advance for any help. 

Blocked course progress for some users – xAPI/Rise with Mighty extensionHWe're experiencing an intermittent course progress issue and hoping someone has run into something similar.We have courses with multiple stacked modules. For a small but notable number of users, the course fails to progress after completing a module, the majority of users have no issues at all.What we've tried:- The original files were large, so we swapped embedded MP4s for Vimeo-hosted videos to reduce size. This helped, but the problem persists for some users.- We've had affected users clear their cache and re-enrolled them, issue still occurring.These are xAPI files exported from Rise using the Mighty extension.Has anyone encountered this? Any ideas on what might be causing it or where to look next would be really appreciated!

Hi all,Has anyone worked with Training Orchestra’s integration in Docebo—syncing trainers, venues, sessions, and users? I’m looking for best practices or strategic recommendations on setting it up effectively. Any insights or experiences would be greatly appreciated!Thanks,Timothy Chan

Any feedback on the Credly badge connect integration would be appreciated in relation to how a badge that is marked as “private” in Credly (meaning visibility is limited to a certain audience) is unable to pass through to the LookUp table due to it passing through the recipe (Get Badge template from Credly) is equal to false. Therefore the condition at step 11 that requires the public parameter to be true, any badge with public set to false will be removed from the lookup table. Therefore, the current behavior is expected.We do need badges in Credly to be “Private” as well as the obvious for a “Public” badge. Wondering if anyone else has experienced this and has a workaround? Thanks

Our organization has recently had a number of issues with the Salesforce (SF) Integration, and I’d like to share some of what I’ve learned from the month-long exchange with Docebo Support.  I don’t remember much of this being covered in documentation, so I’m hoping it will help folks in the future.For some background, we only use the salesforce integration to sync Contacts (enriching SSO-created Docebo Users with SF metadata), Courses, and Enrollments. The Contacts synchronization process is bi-directional (despite the documentation making it sound like it is uni-directional): The synchronization process follows a key principle: it looks for a unique match between a specific Salesforce field and the Docebo Username. Unique Identifier: By default, this is whatever SF field you’ve mapped into the “Username” field. Matching Logic: If a match exists: When the Contact's <SF Field> matches a Docebo Username, the system updates that user’s details (such as name or job title). If

The second Community Coaching session has come and gone, and so many came to learn how to use Postman with their Docebo instance. Thank you all for setting the time aside, these sessions are only great when you show up :)As promised, to help you get up and going a tad quicker in Postman, I made a Collection to share with security preconfigured, and many common API’s loaded and ready to use. It is a great starter library to use as your getting more comfortable using the program. The JSON file is attached to this post as a zipped file. Download, extract, and use the steps below to import it into your Postman. Note: I had to break this post up a bit into the comments below, please look through for appropriate steps.

Hi everyone,I had a bit of a fire to put out today! I had over 600 users who were suddenly locked out of several courses because their enrolment validity periods had all expired at the same time.I’m still trying to figure out how the dates were originally applied since those courses are always available and don’t have any validity periods on them. At first I though maybe an admin or power user did a batch enrolment and set an expiration date, but I checked the audit trail it looks like each of those users had self-enrolled. What’s more is that the expiration dates were exactly the same across users, courses, and enrolment dates; like down to the second exact.In theory it should’ve been a straight forward fix: just remove the validity period. But on 600+ users, doing it by hand wasn’t feasible. I ended up writing a script to automate it, but I ran into some gotchas:When calling GET /learn/v1/enrollments/{courseID}/{userID}, it doesn’t return the validity period info. So I couldn’t even

We currently are using the Workday recipe in Docebo connect to bring our Workday data into Docebo, however, we’d also like to send back completion data for certain courses/learning plans into Workday for compliance tracking. I was just wondering if anyone has experience sending data back to Workday and how it works for you. Thanks :) 

Has anyone implemented the Honorlock integration since it launched in 2024? How’s it working for you?

Hi, Not sure if anyone has ever tried to use the Outdoo.ai platform for call simulation training and integrated it with Docebo. We are able to upload a course scorm package from Outdoo successfully, but when we run the course, a pop up occurs saying “Access Denied. You do not have access to this course. Please contact your administrator.” My question is if anyone has successfully set this up or not and wondering if this is a Docebo issue or an Outdoo issue. I’m thinking it’s Outdoo. Thoughts? 

Hi Everyone! We’re looking into connecting Power BI to Docebo via open APIs, does anyone of you did it already and is happy  to share knowledge and expertise on this subject? Thanks in advance for any hints and tips. 

Can anyone please suggest what the filter body should be like when you are using the API Browser to call List Subscription Records api (GET/learn/v1/sub_record)?I want use the filters and only return specific “sold_to” records?The sample shows this, but I can’t figure out how to format or provide a value for “sold_to” and what goes in the “filters” box.serialize object containing list of filters and their options. List of filters - ( code:{like, contains, not_equal, ends_with, starts_with, is_empty, not_empty, not_start_with, not_end_with, not_contains}, sold_to:{like, contains, not_equal, ends_with, starts_with, is_empty, not_empty, not_start_with, not_end_with, not_contains}, bundle_name:{like, contains, not_equal, ends_with, starts_with, is_empty, not_empty, not_start_with, not_end_with, not_contains}, plan_name:{like, contains, not_equal, ends_with, starts_with, is_empty, not_empty, not_start_with, not_end_with, not_contains} )

My team’s use case is providing training for external customers. We’re looking to use a 3rd party vendor (Coveo) to index and combine all of the different resources we have within the company (training, knowledgebases, community posts, etc.) Does anyone else have experience with this- good or bad? We heard we need to use the Coveo Generic REST API connector to index the content in the LMS so it can be a content source. Any thoughts out there?

I need to interact with docebo lrs using Oauth2 token. I generate an access token using client_credentials grant type but when I use that to access LRS. It’s showing me 401 unauthorized access

Hi Community! We are looking to provision Hands-on lab with our SaaS solution and find the LTI integration very limites. Does anyone have an expirence spinning up your solition from Docebo not via LTI (e/g/ Skytap / CloudShare integration). 

I have a number of webhooks configured within Docebo, which point to the Microsoft Power Automate platform. Recently Microsoft have changed their URLs and they are now 290 characters. I’ve noticed that when attempting to save these URLs into the Webhook screen in Docebo, the save is cutting off a proportion of the last characters but without any indication. This has resulted in Error 401 Unauthorised appearing as the Power Automate URL is incorrect.Consequently all of my Webhooks are now failing as the URLs are incorrect when saved into Docebo.Just in case anyone else has wondered why their webhooks have stopped working.I have logged support tickets with both Microsoft and Docebo to either shorten the URL, or increase the character count in the Webhook screen to prevent this issue from occurring.Eoin

In integrating LinkedIn Learning with Docebo, how does a user access the LinkedIn learning courses? Would be great to hear how your experience was with the end user accessing the LinkedIn learning courses in docebo? Challenges you faced with SSO or during authentication. Thanks in advance! 

We are about to go live with the ability to purchase VILT courses via the Stripe integration with Docebo, however during our testing a couple weeks ago, we discovered there was a change to the sandbox where the country dropdown menu now displays the country name - tax code (see screenshots below). I spoke to Docebo Support, expecting this to be some sort of mistake, but they stated this is as intended and will be pushed to production soon. This is going to be very confusing for customers, especially those where there are multiple options per country, like Canada. There are six options when trying to select Canada.I did speak to Stripe Support as well and they suggested that I can enable the “Stripe Checkout” function so during checkout, we see the Stripe version of the country dropdown menu instead of the Docebo version. I would like to do this, but reading over every bit of Docebo documentation on setting up Stripe, they never mention having to enable the Stripe Checkout so this worri

Does anyone utilize the Credly to Docebo feature? Specifically referring to the Docebo Connect recipes that are supposed to show/display the badges/credentials in Docebo.  I am looking to see what it looks like in Docebo from a user’s perspective, not necessarily how to do it. I believe you can set it up as External Training, but I am not sure. Again, only referring to the Credly to Docebo connection, not the Docebo to Credly connection.  https://help.docebo.com/hc/en-us/articles/11976376377874-Docebo-Connect-for-Credly 

Once a month, I use the API-browser /learn/Course/Course_learn_v1_courses to pull a complete list of all courses in my 5 EE tenants.Today I was looking for a specific group of courses (8 of them), and they aren’t in the list.The number of courses listed in Course Management matches the number of courses the end-point says are in the platform The number of courses in my .json file is the same as Course Management The missing 8 courses are still published; however, the .json file shows different un-published courses as well These 8 courses were recently duplicated (using Courses/Courses_course_v1_courses_id_duplicate ) … after duplicating the new courses were given a new code, and these do show up in the complete list.Digging around a bit more, I see that there are many missing courses. Why? Why is the end point not pulling out everything?

Please see Idea here, can’t delete: Add Reporting or API Endpoint for Leaderboard Positions | Community 1. What specific problem or challenge are you facing?*We want to be able to evaluate leaderboard positions on a large scale. Currently, there is no reporting on where users sit on leaderboards, which makes it hard to track by management and other parties which can make encouraging engagement more difficult. 2. What outcome are you expecting?*A report or API endpoint that lists the leaderboard, and all the users on the leaderboard with the specified rank. This way, we can get information on where users are standing at any given time,3. How will this feature impact your business and/or industry?*This will allow us to provide information to our power users to encourage engagement with their teams. Let’s say power users want to give a prize to the top 15 users on the leaderboard, there is currently no way to accomplish this easily with the API endpoints and reporting currently available.

Morning - has anyone established using content published in xAPI outside of Docebo? And using Docebo as an LRS to collect completions.