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With the launch of Companion, I was surprised to see the button under my profile that allows the user to self-configure access to the extension. Tried a dozen different CSS options to hide this button and while it  seems to work in dev mode, when I load the code, the button continues to appear. Anyone had any luck hiding it permanently?Reason we would like to hide it is we need to test it and prepare a comm plans before we allow users to use it. Especially where we have no spaces prepared, and there also seems to be an issue with only providing the user with the root url - does not understand the concept of the sub domains (for extended enterprise)  

I have a custom public page that uses HTML and custom CSS to act as a home page and hides the catalog page and the links in the navigation bar.When I turn on the new Admin Navigation, it “un-hides” those links and “un-hides” the catalog page.I am sure it’s just a piece of code somewhere, but I am not sure where. 

Has anyone figured out how to / whether it’s possible to customise the background colour of the new user menu and top banner in the new navigation mode? As you can (hopefully) see from the comparison images below (new navigation mode at top, legacy version below) we previously had the whole page including top banner all one colour, now it’s defaulting to white and I can’t see how to adjust this.    

Hello, I have several courses that have an Observation Checklist attached.  The current status is that the courses are marked as completed when the user has completed the eLearning, even though the OC is sitting in progress.Is there a way to run a report of all in progress Observation Checklists which indicates users have completed the eLearning and are waiting for the assessment to take place?

Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share some informational guide on how to gather a list of the current country values that can be used for user mapping via csv import or externally via your custom implementation. This guide will assume you have access and interacted with the api-browser for your platform. I will be also attaching a sample CSV file on how the country should be added to the CSV and a parsed-out list from the api-browser result. Please see the attachment’s section below to download the document. More Knowledge base articles for additional fields:

I’m trying to create a group that does not include users with a specific email address. Ideally that would be done with a “does not contain” operator, but that is not an option. Has anyone else need to create a group like this and did you come up with a work around? Any and All help appreciated!  

Is it possible to run a report for a particular elearning course which shows how many attempts were made on an assessment before passing and what their scores were each time?. It seems I can get a final score but nothing else. Any ideas?  Thanks 😀

We have recently implement Docebo, but have come across an issue with the ‘renew’ button for certifications and retraining. Classroom training is booked on behalf of learners by a central admin team. However, if learners click the ‘renew’ button for the associated certification after their training has been booked, it then cancels the training booking/resets the learners status. This is causing a lot of confusion for learners and additional work for our admin team. Has anyone found a solution or workaround for this?

In case you couldn't make it to our Tech Talk at Inspire, this session will expand on what was covered there and provide a more in-depth review of this solution.How many clicks should it take to create a session? Probably a lot fewer than it does today.In this Docebo Best Practices webinar, eSkillz will showcase how a fleet management customer used custom "Smart Forms" in the LMS to turn cumbersome, click-heavy workflows into streamlined, user-friendly experiences. The results speak for themselves by saving time, reducing friction, and cutting effort by up to 40x.Beyond efficiency, these forms created a more intuitive user experience by bringing everything into one place, supporting customized file generation, and improving consistency in data entry across users. We’ll break down the strategy behind the solution, share what made it successful, and highlight practical ideas you can apply in your own platform to simplify workflows and improve usabil

Has anyone incorporated a chatbot into their platform? 

I’m creating learning plans for all of our users to complete this year’s annual compliance training, but I’m wondering about the best way to manage it again next year. Do most of you unenroll everyone and then re-enroll them each year, or is there a better recurring setup?

Hi everyone,If you’ve ever hit a wall trying to build highly engaging, branded course lessons without resorting to heavy SCORM packages, I recently put together a short video walkthrough that might help.When I design courses for organizations with strict, high-end branding guidelines, the standard text training materials don't always cut it. The approach that consistently works best for my clients is utilizing Docebo’s HTML page training material.Writing clean, native HTML directly into the learning object allows you to build beautiful, custom-branded course introductions and responsive layouts that load instantly inside the course player, without relying on external authoring tools.I recorded a breakdown of exactly how this looks inside Docebo and why it’s so effective. You can watch the video and read the walkthrough here:

Hi Docebo Community,We have started rolling out Learning Plans for each Job Role in our company, so that learners can see the courses that are expected of them. We have encountered an issue where a certain number of the courses in the learning plans some learners will have completed already previously. When we migrated to Docebo, we (for valid reasons at the time) decided to create shell courses based on the entries from our previous LMS and our training scheduling system (Civica’s Carval HR for those curious). These shell courses were prefixed with the word “RETIRED: “ so that we could identify them as historic entries. We then created new courses in Docebo for courses we still wanted to use (so the catalogue was not cluttered with redundant and unused courses). The retired course and the new course were NOT linked as equivalents as this prevented certification renewals from working correctly (Learners would click on Renew, but the LMS would immediately mark th

Is there a way to run a report on how many coins users have in the platform?

Good morning or afternoon.Does anyone know off-hand if I can give Power Users the ability to create Categories in the Course Management menu? I cannot see anything about it, either on the system or when i do searches online, but I’m hoping someone could verify one way or another.Thanks!

We launched a series of Learning Plans (Bootcamp) that included 3 Linkedin Learning courses. These 3 courses are also a LIL plan that allows for a Linkedin Learning certification that a user can post to their Linkedin profile. A user launches each course from Docebo and completion is recorded in both Docebo and Linkedin Learning. However, we have a handful of employees where the completion WAS NOT recorded in Linkedin and WAS recorded in Docebo. This has caused headaches because some didnt receive their certificate from Linkedin so they could post to their profile. I cannot figure out why this would happen to some and not others. Anyone have a solution?

Has anyone had any issues with the trainings not being marked complete? We currently have the annual compliance training going on and those trainings are very long! They can take about 1.5 to 2 hours to complete. We use the compliance training vendor SAI Global and they provide us with the SCORM files. The issues we have been having with half of our employee population is that their trainings progress are not automatically saved, so when they click on the ‘Resume where you left off” button, it takes them back to the beginning (for crying out loud!). But for the other half of the population, they are able to complete just fine. So I’m not sure what settings in Docebo that I should be poking around to resolve that issue. Also, does Docebo have the ability to manually advance the course progress for those whose training were not saved properly and had to start from the beginning. I can only re-take the training for a handful of employees :) as this is not ideal to

We have the LinkedIn Learning integration with around 400 courses imported into our platform and weaved throughout our learning plans etc. We’d like to explore the option of learners browsing the LI library of courses THROUGH docebo without having to import a course into the platform, similar to how we browse as administrators. Essentially, we want the experience of THIS page without the import option for them and serve as a window. Additionally, we’ve created a LinkedIn Learning Catalogue which surfaces all 10,000+ courses, but when they are imported they don’t align with our metadata and we’re aware that LI courses aren’t updated automatically etc and risk duplication if imported courses. 

We are preparing to launch a new learning program for one of our extended enterprises and are currently evaluating how best to configure skills and skills reporting for this audience. We were originally just planning to add Skills and Tags so the learners can search the catalogs.Could you share some insights on your approach for the implementation? Can the Skills Dashboard be enabled only for a specific extended enterprise, rather than globally across all audiences? Are there any limitations or considerations we should be aware of when applying this setup to a program that will initially include three catalogs and approximately 15 learning plans? Can skills still be effectively tracked and reported without using job roles, given that learners for this program come from multiple industries? 

I have a tech ticket on this but sometimes you fine folks have a work around or have encountered this and solved on your own so I’m checking here too. (THANK YOU AT DOCEBO SUPPORT TEAM for your continued effort to resolve my issue).  On Friday I uploaded a new version of a SCORM File, I rewrote an existing SCORM File instead of uploading it as new training material (which I didn’t realize maybe I should have done instead 😕). But now any person who has already completed the course or is in progress on the course is getting a White Screen and cannot load it. However new users seem to be able to see the course without issue. We tried reseting progress but that solve only worked for one user and has not worked for any additional users.  Any ideas what’s going on? And how we can address it?  Any tips to help so this doesn’t happen to us again in the future?