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So we want to add a database of Power Point presentations. I looked at doing a channel, but we want to be able to filter the resources by topic, we only need these filters for the one channel and also I couldn’t find out how or if it was possible to change the filters for channels.We could do it as a catalogue but again I only need the filters for one catalogue and I don’t want to make it harder to search in the other catalogues. I could embed something in the page but I’m not sure what we could embed to make it work. Any ideas gratefully recieved
Hello, I'm building a custom QA page for our HR team. Our HR team often gets asked the same questions, which results in many duplicate tickets. The goal is to use the QA widget as the first line of support, where employees can ask questions and get answers directly on Docebo. Once a question is asked, other employees can then search for the answers instead of emailing HR. To achieve this, I set up the following:An HR Channel An HR Support User (i.e., the channel expert) A custom page: HTML Widget (includes some instructions) QA Widget (filtered to only show the HR Channel) It looks good, but I've run into a problem with the QA widget. We want to encourage users to search for their questions first, but the widget doesn't handle search queries as well as the global search. Consider the widget's search results for the question "How do I enroll in the stock sharing program?" Search query > result:"How do I enroll in the stock sharing program?" > Success "How do I enroll in the comp
Hi community!To help a specific key audience in my organisation, I’m looking for ways that we can use our Docebo space to host profile files (PDFs most likely) that each user in this group can easily access. This is to help them get to know their peers and find maybe specialists who can help address a question.Has anyone done something like this before? What cool approaches could I use?My (simple!) starting points would be creating a course and/or using the forum function - but it feels a bit 20th century…Note: we don’t have DCS (yet)!Many thanks!
TL;DR - I am looking for suggestions or best practices on delivering an elearning course year round with content that is regularly added to it, or direct advice not to do it this way.--We are looking at an elearning vendor whose model is to create and deliver a training once a month. These micro-learning modules are 3-5 minutes long with 4 quick-check questions at the end.We’re considering whether we should deliver these in one course and add the training materials to them over the course of the year, or if we should make a new course every month and enroll all folks in them month to month. The tricky bit is that we will have to account for new hires as well as all current employees. New hires will always get a consolidated course with 4-5 foundational modules and then get put into the monthly sequence.My concern with running this in one course or many courses is mainly around reporting and tracking. I think that one course is consolidated and much easier to track, but will the learner
Hello,I am wondering why, when in the public page, when users click on a card to see a course (before they buy) on the right side there is a panel with "Other courses that may interest you" and although some courses are set to "subscription closed" in the settings, they can be seen there.It's confusing for users because when they click on these courses, they have the option to click "enroll" as if the course would be available and then they get the infinite turning orange wheel.Is there a way to decide which courses can be visible there or even completely disable or remove that widget?Thanks!
I’m trying to set up some groups, and one of my fields I want to be based on a User Additional Field, but while some of those fields give me operator choices (contains, is equal to, is not equal to), some of them don’t. Of course, the one I want to use doesn’t have operator choices. Does anyone know why this is? It’s also a field with 5 possible values, 4 text ones, or people can be blank, but I can’t select blank, which I would like to. Any suggestions?
I need help troubleshooting: We have an ILT that users can only access once they’ve started a specific course. Ideally, we want users to see the course exists but can’t be accessed yet.Current setup:Group “ILT”: Automatically assign users to group “ILT” if at least one of the conditions is satisfied: The course is in progress or completed Enrollment rule: If user is in group “ILT,” enroll user in the ILT ILT settings: Course Visibility in Catalogs: Show the course in internal and external catalogs Course Self-Enrollment: Self-enrollments are available Catalog Enrollment Policy: Only Admins can enroll learners Validity is not limited Course is published Until a few days ago, this setting worked. Now it doesn’t: The course stays locked even though my test learner account is assigned to the correct group. The message on the card says “This course is now locked” which sounds like it wasn’t locked before but I can’t remember what the locked course message was when it was still working.
Docebo Support here!I wanted to create a post to create some visibility for other clients in case they are unaware of this feature for Power Users.For Power Users with permissions to create courses they are also able to assign those courses to Categories within the course management.However, without the power user having the assigned resource under their course resources tab they will not be able to do so.
Hi all,We use Docebo for internal staff members. However there is a need to us to make certain modules available to external partners. Can someone explain to me best practise here so these externals only see the right content. Do i:Create a branch or a group create the external and users and put them in to one of these branches and groups Create a page specifically for these users (or can they use the one all staff use)I’m a little lost at the standard process here and i don't want to inadvertently give these people access to the entire catalogue.
I am trying to create a report of weekly usage for a branch of users. I’ve created and scheduled the report but I can’t figure out how to make the dates work. Right now I have the completion date “is in the range” and I used 10/18-10/24. This isn’t going to work to automate and run weekly. I tried using the “is before” or “is after” settings and I don’t get the same data as when I use the “is in the range” filter. Any tips?
Is there a notification that is available that I can set up to send out to users who have yet to complete an observation checklist? The checklists I have set up now doesn’t let me set up how often I would like them to be notified until it is completed.
I have a client who has an external & internal use case which leads them to having two different types of logins. For their internal users they sign in via SSO and external users login with Username & Password. It seems that the users often confuse the two logins which creates frustration.One idea was to modify the login page so that when user clicks the login button, they are prompted to select their user type and redirect them to the correct login page either SSO or Docebo. Has anyone else done this before? OR has anyone else experienced this and have recommendations on what they have done?
I have been hesitant to utilize the New Reports because they do not give real time information, but last week I decided to give them another shot…I set up a series of reports to send on the first of the month to some organization leadership, but when the 1st rolled around, I didn’t receive a copy. ( I have the setting in the platform to CC a certain email address all emails the platform sends). I confirmed with one of the leaders that the report did send to them, but I didn’t receive a copy.Are the new reports exempt from the “CC all platform emails” setting as a feature? or is this a bug?Anyone else notice this with scheduling emails from New Reports?
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