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5585 Posts

MelvvinNewcomer

asked in Product Q&A

Background jobs queue

Hi, we have a question regarding background jobs. Does background job long queuing happen because of the cloud server or could it be the simultaneous report exports?

Baskaran venugopalGuide II

asked in Product Q&A

PowerUser Role Utilization - Audit report

Is there a way to audit the Power User role utilisation? We'd like to run an audit report to see who frequently acts as a Power User and who doesn't. Based on the report, I'd like to revoke their Docebo PU access.I believe we can use “User report” to check when they access LMS using “User last accessed date” but it doesn’t help for PU role. Are there any related filters available for Power User role?

sga-elearningNewcomer

asked in Product Q&A

Stripe Configuration

We are just setting up our plat form and have linked stripe for our e-commerce. The platform only allows you to put in a VAT inclusive price. Does anyone know how to make the email confirmation into a VAT invoice? I cant see anywhere to do this in Docebo so am assuming it would be in stripe, but I just cant see it.

gfentonNovice III

posted in Let's Talk Shop

Gamification with Branches Rather than Users

Hey! We are looking at launching a contest for our risk & compliance coursework. I haven’t used gamification outside of testing** Our Compliance team would love it if we could have leaderboards like highest # of courses completed by a specific branch, rather than a user. In the below diagram, we’d love to have a contest where currently we’d track top # of completions by division. Under each division, we’d have a winning office that gets some party or swag. Our organization has 900+ offices that we’d need to track. Our use case for branching is:Top Corporate Company 1 Corporate NY IL AZ Field Division 1 Territory 1 Region 1 Office 1 O2 O3 R2 R3 T2 T3 D2 D3 Company 2 Company 3 Has anyone used gamification in any way outside of top user?

julientrudelInfluencer II

asked in Product Q&A

Mobile app go.learn

Hello,I am trying to setup the mobile app (not branded) and when i put the URL in the go.learn app it says I am connected into the url but nothing else is showing. I dont know if there is anything else i should do because when I read about the topic it seems like putting the url should be the only option you need to do to be able to login into an account.Thanks

sfrostHelper II

asked in Product Q&A

How do you have badges show on profile pictures?

In this learning community, we have little symbols on our profile to show off how engaged in this community we are. How do we replicate that in Docebo? I’d really love to create levels for my learners and have cool badges learners can show off as they engage more with our community. I tried searching, but I don’t think I’m using the right search terms.

lrodmanGuide II

posted in Product Q&A

How do you handle people who need to make-up an ILT event?

If a user misses an event in the session they chose for an ILT - talking longitudinal orientation cohorts here - it’s really hard for them to find and attend a makeup class and get credit for it. As far as I’m aware this would require admin action and assistance. How do others handle this use case?

StephSchulteNovice III

asked in HTML & CSS

Hide Next Recommended Content

Hello Friends,I would like to hide “Next Recommended Content” on this screen below:Is it possible to hide this using CSS? And if so, would you be so kind to share the code? Many thanks-Steph

BradEnglishNovice II

posted in Product Q&A

Reporting: Summary of completions across a catalog

I had a request from one of our departments to provide some usage info as part of a certification application.In particular, it’s the “percentage of total workforce across all company locations who received training to strengthen employee’ knowledge and skills specific to their work or their career advancement.”Any thoughts, tips, or idea on how I might be able to pull this data?

Sgrullon12Influencer II

posted in Product Q&A

Compliance meet up

Hello, Would anyone be open to chat with me about compliance. My company is starting to strategize how to launch compliance training. Thanks!

ncassellaHelper II

posted in Product Q&A

Is there a work around to make events expand more than one day?

Hello, our use case scenario is: Multiple departments get different onsite training. When I say multiple departments I mean between 10 - 15 departments and growing. We need to record each day’s attendance. I can create either one course or a course for each department. If I create a session and event, there will be an event for as many days in the year for each of the departments. That’s a huge amount of events. As of now only attendance will be taken, in the near future content and exams will be added. I know I can create one session and add multiple events for that session. Each session may last several weeks with a possibility of 21 events. Sessions are recurring. If anyone has a work around or any ideas on the best practice for this or the most efficient way to maintain something like this I really appreciate it. Thank you so much!

Paul FoxtonNovice II

asked in Product Q&A

iHasco SCORM courses not completing

Hi everyone!I am just looking for some advice around the training video supplier of iHasco and SCORM completions. I am using their SCORM files and when we complete training, it completes within the SCORM but still shows “in progress” in Docebo. Can anyone help with this as I’m manually completing for people and surely this should auto update once the training has been completed. Has anyone else had this problem and know a solution?ThanksPaul Foxton

NateCHelper I

asked in Product Q&A

Is it possible to build some sort of gamification around 'first to complete a course'?

Hi all.I’m planning some gamification for a project one of my colleagues is planning & it includes one Learning Plan w/ 12 courses. It’s easy enough to add badges for the courses & the LP, but I’d like to be able to add additional rewards centered around things like ‘first person to complete the first course’ or ‘first person to complete 5 courses’, & so on. I don’t see it anywhere in the Badges or Contests section, but it really feels like it should be a thing. Anyone know anything about this? Thanks,Nate

hwolfehallHelper I

posted in Product Q&A

Instructor to Email Students

So, I’ve recently implemented Docebo for a new organization. The last time I implemented the platform (almost a decade ago), there was a super easy workflow for Instructors to Email students. They just checked off the students to Email and clicked Send Email. I am not finding that functionality in the platform now. Am I totally missing it? Have I not configured something fundamental? How are instructors supposed to send a quick message to all students? Please help!

suzanneearlNovice II

asked in Product Q&A

Course bookmark on exit page after exiting scorm file

I created a SCORM file in Adobe Captivate 2019 and have an exit button on the last page. The course is set for infinite attempts. Course is set to complete when 100% of slides are visited. If I exit (by clicking exit button) and I attempt to re-open the course in Docebo, I open the last page where the exit button is (I assume this is the bookmark being passed from SCORM file to Docebo).I had expected that I would be able to retake the course, but can’t seem to get to the start page. What am I missing?New to Docebo and Captivate :-)

sfrostHelper II

posted in Product Q&A

Best Practices around notification?

We’re launching at the end of April and are trying to get our notifications in order. We have a learning plan with 10 courses. Users must take the courses in order. I was hoping that by setting up course notifications it would trigger the notification flow once the user started each course but it doesn’t seem to work that way. I’m wondering what are some best practices folks have done with notifications for learning plans?How do you set it up if there is no end date for completion? How often do you think we should send messages to users? I’m looking forward to seeing how you others have leveraged notifications to encourage learners to completion.

mlubenskiHelper I

asked in Product Q&A

How to Stop Tip Boxes?

Hello,Anyone have a way to stop these tip boxes from showing up? Every time I log in as another user, then switch back to my account, these tip boxes show up again. Its like playing a game of whack-a-mole. And, using MS Edge, the ones at the top of the screen do not show up correctly. I cannot close them.Thanks

NateCHelper I

asked in Product Q&A

Reusing certificate templates

I’ve got a Power User with a certificate attached to a Learning Plan, but the fields on it are all designed for a course, so they are not filling in properly.ideally I would simply copy this cert & tweak it for an LP, but Docebo won’t let me do this, so instead I’ll have to just create a new one.The problem is I want to keep the template. There doesn’t seem to be a way of downloading the blank template, but i’m hoping that i’m overlooking something here. Does anyone know if there’s a way to download the blank template from a Certificate?Thanks,Nate

erin.brissonDocebian

published in Generative AI & ChatGPT

What can I find in Generative AI & ChatGPT?

Welcome to the Generative AI & ChatGPT Category! This post explains the purpose and themes within this category. What is this category about?This category is all about asking questions and stirring up conversations around how to leverage AI to improve your learning programs. What can I do here?Share your thoughts, ideas, best practices and experiences as they relate to the exciting intersection of AI and L&D.

zivran250Novice II

posted in Product Q&A

Recertification/retraining/licensing

Hello Community. I saw someone had a similar issue 5, 6 months ago but I am hoping by now the system has improved.I have professional license for hundreds of people that expires on different dates. It expires every two years. The person can renew the license 90 day prior to the expiration of the license. I am traying to create a process for sending the person reminders starting 90 days prior to the expiration of their license until the person renews it. Once they renew it, I need the system to set their new license date (always the same date) and start the countdown again. I need that renewal NOT to be available until 90 days prior to the expiration of the license. If I configure the system to do it through Recertification/retraining/licensing the system start counting the two years from the day the license is renewed and not from the actual date. In addition, the recertification will be available from the first day. I am having a similar issue with continuing education. I have continu

FitzySolNovice II

asked in Product Q&A

Report on branches that exist but have NO users

We are building branches, mostly partners, in readiness for their users to sign up.Is there a way to report on branches with zero users?

dklingerHero III

asked in HTML & CSS

Hide Shareable Links

Wow almost a little more than a year in to just catch on to this one…I first posted this:And completely missed that there is another shareable link to hide for the user experience.Um - anyone try hiding that puppy in the task widget?

A_AlexNewcomer

posted in Product Q&A

Adding external tutorial links + videos

Hello! Still feeling new to Docebo so apologies if this question is repetitive - I couldn’t find a discussion specific to my question.How do I add external links for product based tutorials? For example - a list of links on how to use Slack. We find that some of our folks are new to certain tools and to help them get started I want to curate product tutorials which people can review. These will be optional learning. In previous LMS this was referred to as a “learning path” which is essentially what I’m trying to create with external resources (i.e. links vs. downloading and adding videos or creating a specific course). Is this possible? or any workarounds?

lrodmanGuide II

posted in Product Q&A

Does anyone have a good way to play mp3s in docebo? or a way to batch merge mp3s with stock video footage?

I was going to put them in a course as mp4s after attaching stock video… somehow… via batch.I’m down for another solution. There are 100 of these so a batch solution would be key. Ideally different video for each clip - it could be one long 5 hour video, with a 5-15 min snippet for each audio.

dklingerHero III

posted in Let's Talk Shop

Vote Up Please - Keeping Reports private

Hey folks - if you could vote up please on this oneWe just got a note from the developer side that where it isnt on the map? It has potential.Key to the life of this idea? YOUR VOTE COUNTS. Please take a moment and click to vote on it so that we can flag reports as private overtime (just like in the older reports approach).And thank you @Annarose.Peterson on being an early vote with it!

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