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Product Q&A

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tnakagawaNovice I

asked in Product Q&A

Can you access another domain with the same username?

Hi, I’m relatively new to Docebo and was hoping someone might have dealt with this issue before. Is it possible to be a user (not power user or superadmin) and be able to access 2 different Docebo domains? I thought maybe adding a user to two different branches would solve the issue but it doesn’t look like that is an option anymore. Any suggestions would be greatly appreciated. Thanks!

mooboughNovice II

asked in Product Q&A

Automatic Group For Anyone Who Manages A Team?

Hey folks! I’m looking to create an automatic group for anyone who manages a team. My first thought would be to create a condition set based on employee title containing “manager”. However, we have titles in our organization that contain “manager” who in fact, don’t manage a team. So it can be difficult to narrow down just people with a team using the above condition set. Any tips or suggestions would be awesome.

kmackenzieNovice I

asked in Product Q&A

Enrollment Rules for Groups

Will an enrollment rule trigger if a course is already in someone’s learning plan? I need to assign a Preventing Harassment course and want to set up an enrollment rule for a manager group I just created. I want it so only auto enroll to new people added to that group and none of the existing as many have already taken it. I don’t want it to re-enroll the past folks. Any insights?

LauraRaeNovice I

asked in Product Q&A

E-Signature

Does anyone use the E-Signature for signing documents in Docebo. We are trying to figure out a way to have employees sign things in Employee Onboarding like the employee handbook. Any thoughts? LR

mlubenskiHelper I

posted in Product Q&A

Comslider - Html and Iframe

Has anyone noticed that just recently, say in the last week, that their comslider banner is just a little off?Notice Below how several of the letters are cut off in the first picture. If I reduce the size of the browser then full size it, the text will display fine, but then the buttons will display small. In this 2nd example, you can see the more info button text is small. It should look like the watch video button. Nothing I do in comslider has an effect on how it is being presented by Docebo. I changed the text of “First Alert” from 100 to 80 to see if this would make a difference. While it changed the text after I resized the browser, when I initially launched it, it was still cut off as in the 1st example below.Comslider has been set up using the iframe widget for the last month or so with no problems. Trying to troubleshoot the issue in Docebo I tried using HTML with the same results. Messing with the height in either iframe or HTML made no difference. Everything in comslider dis

mbauerNovice II

asked in Product Q&A

Content Authoring Tools

We have just purchased Docebo and are searching for content authoring tools to create asynchronous courses. Any recommendations?

kurtNovice I

asked in Product Q&A

Import courses via CSV

Hi all you Docebo specialists. A quick question from a Docebo starter. How can i easily import courses from a CSV & which fields are required. I know how to import users via a CSV, both via users and the automation app. Reason is that i want to upload the recent history of courses into Docebo ( we’re starting with docebo and we want to give the users their history of courses they’ve enrolled)

rich.schmickContributor II

asked in Product Q&A

Badges - posting to social media

We’re planning to add some of the gamification features to our platform later this year. We were testing badges in our sandbox and a question about the Share to LinkedIn option came up. It looks like that option includes a link to our Docebo site. Is it possible to disable or customize that? Our platform is internal only. We’d like users to be able to share their badges if they like but we dont want to start giving people links to our site.

lrodmanGuide II

asked in Product Q&A

Which screens DO warn you before switching away and losing your work?

Courses seem to warn youPages and widgets don’t. Trying to build warnings into the UI. For example, a reminder to click save when uploading training materials. I need to add appropriate warnings to widgets and pages.

aswartzHelper II

asked in Product Q&A

Reports tab on course includes deactivated users

We have come to find out that the figures shown on the report tab (see below) include deactivated users and there is no way to apply a filter. Does anyone know if there is a way around this? We need a quick way to check the completion % and this looked to be perfect until we realised this.

Susan PowellContributor I

asked in Product Q&A

What's the difference between Enrollment Completion and Attendance Status?

Why doesn’t marking attendance show on the learner’s personal summary report? We’ve only been able to get changing the Enrollment Status to Complete to show on the learner’s personal summary report. Would like to see the option of No Show in the Enrollment Status options menu.

NicoleHelper I

asked in Product Q&A

Upload instructors .csv without triggering a 'User has been created (by administrator)' notification

Hi there, I know how to add someone manually and switch the toggle so that they don’t receive a ‘welcome to the platform’ email. But I want to know how I do this via a .csv file. I want to upload 30+ instructors, but not have them notified as we’re new to the platform and want to have a virtual meeting to walk them through their dashboard. I want to upload them so I can assign them into Groups, PowerUser Mgmt, Learning Plans, etc. Here’s my .csv, do I need to add a field here? Or is there a completely different method that I need to do that has nothing to do with a .csv? Thanks for your help!

becky.detrempeNovice I

posted in Product Q&A

Error 403

Why would a user get an error 403 if they were enrolled in a class? I check and all were enrolled. I did not change anything, just resent out the same link and they were able to get on. This is happening a lot lately and I am not sure why. Anyone have any insight?

Richard.HarknettHelper I

asked in Product Q&A

Displaying number of spaces available on ILT sessions

HiJust want to sanity check something here with everyone. For ILT sessions that are self service, our users cannot see the number of spaces available/booked, which is leading to confusion when they can’t select the date they want.Is this correct? Is this pretty fundamental feature missing, or have we screwed something up?!

Neil PattersonGuide I

asked in Product Q&A

No sessions in ILT text has changed

Morning all,Another thing we have noticed during some update, is that the text for when there are no sessions scheduled for a course has changed.We used the localisation tool to edit this previously as we have some on demand courses that run once we have enough interest. We get users to enrol on the course and then when we schedule a session, a notification goes out to those interested to book on to it. You can see the text we changed to above the enrol button.My question is where is the “Whoops, there are no sessions yet for this course” hiding in the localisation tool? I have searched whoops, no sessions, the whole thing, and various other options, but cannot find it.Anyone know?

KTJDHelper I

asked in Product Q&A

Scheduled maintenance (by super admins)

This may be a really obvious question to answer, but if we want to make changes to our home pages etc, we don't really want to be doing that in the ‘live’ system. What’s the easiest way to temporarily close the system so we can perform some changes or ‘scheduled maintenance’ (ideally with a page that explains to the user when the system will be back online)

LAndersonNovice II

asked in Product Q&A

Use Survey (or any feature) to Collect Level II Feedback

Hello,We have an ILT course that will have a Level I Survey attached in which participants complete at the end of the training. To collect Level II feedback, we’d like to survey the manager of the employee who completed the training to see if they’re applying techniques learned during the training. Problem: The Survey tool only allows a person to complete a survey once per course. Therefore, a manager would have to have a separate course for each employee to took the training. I looked at possibly using the Observation Checklists as a workaround; however, you cannot export checklist data.Any recommendations on how we can accomplish this within the platform?Thanks,Lindsy

ncassellaHelper II

asked in Product Q&A

Can you enter a time along with the validity date on a course?

Hello, I’ve read some old posts but I need to ask this question.If I need a course to become unavailable to users at for example 7:PM can this be done? Or does every validity date end at midnight UTC based on your current time zone?Sorry if this is a repeat question.Thank you!

JustineNovice I

asked in Product Q&A

Training Matrix and/or Learning Plans

Hi. New(ish) customer to the platform here. Has anyone found a way of inserting a training matrix in to the LMS. The only work around I can see is creating Learning Plans for role-specific training however our training requirements include both eLearning and external training (from 3rd parties). Any help greatly received. Thanks

ashleyecsellsportsNovice II

asked in Product Q&A

Mass downloading DSC Assets

Is there a way where a Super Admin can mass download all the assets posted by specific users in the DCS portion of our platform? I would love to know if there is a workaround to do this or if this is is planned to implement in the future.

lrodmanGuide II

asked in Product Q&A

How do I make a custom content box widget “all button”

As in the whole widget is clickable and the button is not colored. I can do it in browsers with CSS, but L’Oréal access seems to have some nice styling in branded mobile app (which we have and does not have much configuration beyond SSO and encryption - certainly no preferences). Is this done with html widgets?

Alice CanardNovice I

asked in Product Q&A

Reports on session that include zero enrollment?

We're looking for a report with the sessions' names, dates and times. However, it seems like Docebo excludes sessions that don't have anyone enrolled. So if I'd created a session every month for the next year and no one had signed up from September onward, those sessions wouldn't appear on the report. Our booking is decentralized, i.e. people from different groups independently create sessions, so a full report of all sessions with dates and times, regardless of enrolment status, is fundamental.

markHelper II

asked in Product Q&A

Anyone get breadcrumbs with custom pages to work properly?

We have found that users rarely use the Universal Search or the Catalog page filters and would like to include some instructions at the top of the page. The only way to do this, I think, is by creating a custom page and then adding the Catalog (all catalogs) widget to it in a block below a block containing the instructions. That’s easy enough, but the problem is when a user clicks on a catalog link on that page to view that catalog’s courses, the breadcrumb navigation assumes they are coming from the built-in Course Catalog page. Similar situation for Coach & Share channels.Is there a workaround for this aside from hiding the breadcrumbs via css? I’d like to keep the breadcrumbs if possible.In summary:User navigates to a custom page titled “Course Catalog”. User clicks on a catalog link on that page to view all courses within that selected catalog. User then uses the breadcrumbs to go “Back” and is brought back to the built-in Course Catalog page, not the custom replacement.

lrodmanGuide II

asked in Product Q&A

Trying to edit the flowplayer fullscreen icon

I find the default confusing - top right instead of bottom right, and it’s bidirectional arrows at a 45 degree angle not the expected box-in-a-box in the bottom right of the player. Should be easy enough to change just the icon if not the location. .flowplayer .fp-header .fp-icon { This should specify it but looking at the html and script code in element inspector (opera but should be the same as chrome) I’m not seeing the actual icon type to swap out. SVG? PNG? Thanks all, you’re the best!

lrodmanGuide II

asked in Product Q&A

Is a vector of the Virtial Coach’s head available?

For personifying him further in tutorials

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