Product Q&A

Ask questions and get answers about Docebo products.

  • 2,708 Posts
  • 10,425 Replies

2708 Posts

B
Influencer I
BHDanInfluencer I
asked in Product Q&A

ILT through MS Teams

I have 2 things we are seeing, wondering if there is a setting I missed.  We are doing ILT through MS Teams.  1st thing is Instructors have to be enrolled in the ILT session otherwise the join webinar button doesn’t appear.2nd and biggest issue.  Users joining the ILT session late or if someone leaves and comes back it is creating a new Teams meeting rather than joining existing session.  Same experience user to super admin.Hoping someone can help correct these issues.  

3
LDAlexPM3
Novice III
1 year ago
R
Influencer I
randallsimInfluencer I
asked in Product Q&A

enrollment in learning plans via CSV is very slow

I upload a CSV file and the users are added quickly but the enrollments take hours, sometimes overnight. Support tells me this is as expected. But I say it is too long. I would like to request that the process be made faster.

3
Bfarkas
Hero III
1 year ago
T
Contributor III
teresa.mycity.orgContributor III
asked in Product Q&A

Getting organized at Central Repository

Hi,I am gathering ideas to have our Central Repository get organized. Any suggestions? I can’t seem to find an option to create a sub-category? Please advise. 

5
T
Contributor III
1 year ago
K
Novice I
KC_SSNovice I
asked in Product Q&A

Onboarding Dashboard

Hi, I’m wondering if there is a way to create an onboarding dashboard for new managers, but once they complete the initial courses, they are moved to a new dashboard. I want to guide them on what courses need to be done first, but it seems they’re never really sure with all the options!

4
K
Novice I
1 year ago
N
Novice I
NabihahNovice I
posted in Product Q&A

Power User access to Central Repository

Hi, does anyone know when the permission for the power user to access the central repository will be implemented? It will be great to know the updated timeline for this, as we are in Q3 already. 

1
Allan
Novice II
1 year ago
KMallette
Guide III
KMalletteGuide III
asked in Product Q&A

Extended Enterprise and deep links to courses

I am experimenting with using a deep link on one of my courses that is part of a specific tenant in Docebo Learn.  When I create the enrollment link I get the URL for the Docebo instance, rather than the URL for my tenant. I don’t seem to be able to edit the URL, and when I use it, it brings me back to the login screen (for our instance). The self-registration option has been removed from that login screen because we need all users to be in a tenant branch.Are there any options for me? 

2
R
Contributor III
1 year ago
T
Contributor III
teresa.mycity.orgContributor III
posted in Product Q&A

Ask the Expert and Mention Features in A Channel

I understand that Channels are intended for informal learning and more engaging interactions. But it seems like there’s no way to enable the “Ask the Expert” and “Mention” Settings when adding an eLearning Course to a Channel. I thought that’s the purpose for allowing to add a course to a Channel so that users can interact and comment on the course that we want to. My question is, then what difference it’s making by adding a course to a Channel? I can’t wrap my head around it. If there’s a way to enable the features (for a eLearning course added to a Channel) it would be wonderful!!!! 

2
T
Contributor III
1 year ago
Brody40
Novice II
Brody40Novice II
asked in Product Q&A

Enrolling a group into a course

Hello,I added a blank group to an enrollment rule so I could mass enroll users into Compliance Courses. From what I’ve seen on here, the system will only enroll “newly added” users.I added the group parameters after the group had been added to the enrollment rule, so shouldn’t the system see these newly added members as “New Users” and enroll them into the proper courses?

4
Bfarkas
Hero III
1 year ago
amanda.f
Novice II
amanda.fNovice II
posted in Product Q&A

Favorite Courses

Hello Community! We have some trainings that our users reference often, and would like to ‘favorite’ them. Is this an option in Docebo Learn? Is there a way to set this up? It sounds/loks like this is something that is available with Discover, Coach, and Share- but want to check in and ask about functionality? Does anyone have any experience with this?  Thank you! 

1
lrnlab
Hero III
1 year ago
J
Novice I
jbrNovice I
asked in Product Q&A

shareable link calendar view of specific month

Is there a way to create a link which shows the direct link to a calendar view and not the card view of a catalogue. Next to this I would like to show not the current month view, but another months view. Is this possible?

2
J
Novice I
1 year ago
D
Influencer II
dhallInfluencer II
asked in Product Q&A

Choose Notification for course enrollment

Hi all, I’m working on creating a notification that I can use to notify individuals when they have been enrolled into a course, however I’m only able to create a “blanket” notification. I’ve turned it off as I don’t want my part of the org to get spammed everytime they are enrolled into a course. I was under the impression when you manually enroll users, you can select the Notification type you want to send, however our platform shows nothing for step 3 of enrollment and we click next and we are done. I checked the Enrolling Users into Courses – Docebo Help & Support article and it says that it will only show “Digest: User enrolled into a Course” notification. Screenshot:When I look at notifications to make, I don’t see that one as an option, just “User enrolled into a Course”. Note that I did confirm the “Send immediate notification digest on the masive enrollment action” is selected in Advanced Settings.Anything else I am missing?

2
D
Influencer II
1 year ago
D
Influencer II
dhallInfluencer II
asked in Product Q&A

Browser Tab shows URL instead of Course Name

Is there anyway to make it so the platform will display possibly the course name instead of the URL in the Browser Tab?Here’s an example of what our tabs looks like when you have a Docebo LMS tab open from any perspective (SuperAdmin, Power User, User, External User): I obfuscated details for obvious reasons. Here is the what a tab SHOULD look like imo:The tab has the name of the page you are on. I would expect the platform to do something similar with like Course name. Thoughts, tips or tricks, anyone?

5
D
Influencer II
1 year ago
B
Guide II
Baskaran venugopalGuide II
asked in Product Q&A

Notifications/E-mails - HTML template

Hello,How good are you using the notifications for Chinese/Japanese languages?Our emails supporting to Chinese/Japanese language font types/styles doesn’t look good compare to other languages. It seems like a phish/scam emails. We don’t want to give a bad impression for China/Japan users. I use the same source code from English language to others. It works well for all languages except China/Japan. Can any one can help me with HTML/CSS template to use the unique font style/type respective of all languages?

0
B
Guide II
1 year ago
T
tyelliott3663Newcomer
asked in Product Q&A

Notifications to Experts

Is it possible for experts to recieve notifications on comments made on preexisiting questions that were asked to their channels?

1
lrnlab
Hero III
1 year ago
JGildea
Helper I
JGildeaHelper I
asked in Product Q&A

Can class attendance be auto-reset?

We have ILT courses that become very specifically “relevant” during certain business phases of the year. This is to support activities that we want our managers to complete. We just entered another phase and scheduled new ILT sessions. Here’s the issue - we have managers to have attended before who would like to attend again to refresh their memory on the topics involved. But they cannot enroll, because they have a completion already recorded. We don’t want to have to remove the existing completion - that’s not fair and accurate reporting. Is there a way for them to re-enroll without a) losing their previous completion or b) having to manually make the change (ultimately, we don’t know how many will want to retake). Communication has already gone out - so creating a duplicate course is not an option (and that would create confusion in the system, too).This is also NOT a certification. It’s an optional course.

18
K
Helper I
1 year ago
L
Helper II
LSPHelper II
asked in Product Q&A

Accessibility: Hide courses that are part of a learning plan

The “My courses and learning plans” page in user accounts show both learning plans and individual courses that the user is enrolled in. Some of the individual courses are part of a learning plan and they appear both as an individual course and in the learning plan. Some of our participants in one learning plan have cognitive disabilities that make it confusing for them to see courses in two places. Is it possible to hide courses from the “My courses and learning plan page” if they’re already part of a learning plan? This way, users only see the learning plan and navigate to individual courses from there.

6
lrnlab
Hero III
1 year ago
L
Novice II
Limor YouldusNovice II
asked in Product Q&A

Course completion - user indication that course is completed

Hi, Can you please add a message for course completion once the mandatory part of the course activity is completed? currently if there is an end object marker for specific material there is no completion message related once you completed this training part. users are not sure what to so and whether the training is completed. I have also opened a support case for it #237075  . Thanks. Limor

0
L
Novice II
1 year ago
B
Contributor I
brandonmaldonadoContributor I
asked in Product Q&A

Bulk completion for training material with SCORM package

Is there an option in Docebo to perform a bulk completion of users when the training material is a SCORM package? I know that we can change a user’s status from the Enrollment screen, but it does not appear to change the status of the actual SCORM package.

1
dklinger
Hero III
1 year ago
O
Influencer I
oliviachowInfluencer I
asked in Product Q&A

Where are the June and July 2022 release courses in DoceboU?

Where are the June and July 2022 release courses in DoceboU?I only see up to May 2022.  When do they release these for each month? What is the schedule?

0
O
Influencer I
1 year ago
DRamirez
Contributor III
DRamirezContributor III
asked in Product Q&A

What are some things your learners like about Gamification?

Hello Community - We are preparing to officially launch Gamification! Does anyone have any feedback for us on the following?What are some things your learners have really liked about it? What do you feel has engaged them to interact with the platform the most? What don’t you particularly like and how have you worked around it? Thank you! We are hoping to really kick it our of the park for our learners!!

0
DRamirez
Contributor III
1 year ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

Why does my Power User Get a 403 error when trying to enroll learners in ILT?

The PU in question has all of the necessary permissions: They also have the relevant branch and course assigned to them. They are an instructor in the session. When trying to enroll users into the course from here it redirects to a 403. Is this a bug? The chat agents have been thoroughly unsuccessful in identifying the issue.

3
lrnlab
Hero III
1 year ago
J
j_valencianoNewcomer
asked in Product Q&A

Docebo validation documentation

As part of a medical device organization, we will roll out for the Quality management system soon, and we are working trying to find Validation documentation for new software versions, how does Docebo makes documentation and validate interface before sending the enhancement or new versions to clients? Thanks for the support.

0
J
1 year ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

When setting up SAML SSO, do new accounts get created?

We are starting Extended Enterprise for a client who wants SSO and plans on tying it to Azure. There are hundreds of existing users in their branch. My question: once we activate SSO for their instance of EE, will all of the users simply be updated? Or will a new set of users mirroring the existing set get created? Also, whichever way this works, why? As always, appreciate this community!

5
KMallette
Guide III
1 year ago
C
Novice III
cpattersonNovice III
asked in Product Q&A

Approving Observation Checklists Once a Manager is no Longer Active

I’m hoping the hivemind can help me out here…We have been having moderate success using Observation Checklists as part of leader onboarding, but I’ve run into a situation that I can’t find a solution to. Our checklist is set up for employee to complete, but then it needs to be approved by their manager. I have a manager who is no longer with the company, thus is inactive in the system. This has left the observation checklist for the employee in limbo as the checklists do not move to their new manager.Any solutions for this?

4
C
Novice III
1 year ago
lrnlab
Hero III
lrnlabHero III
asked in Product Q&A

Auto-Enrolment links for courses - anyone having issues?

Recently we have reports of our users having issues when accessing courses that use auto-enrolment links...seems the links suddenly stopped working and we have to replace them we newly generated links...has anyone else had this issue?

3
lrnlab
Hero III
1 year ago

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