Product Q&A

Widget sizes on a Row layout 1/3 are not unifiorn . The embed video link is much smaller!!!  It looks not nice!!!. Does enyone know how to fix this?  Row Layout 1/3   Widget 1: Embed Vimeo                             Widget 2: Calendar                             Widget 3: Custom Image I marked in red the space left - different sizes Thanks  @lrnlab @Jay.Kolbenson @JenWadsworth @erin.brisson  

Does anyone know how  either of these fields are populated? The “img_url” field shown in the View All Courses API?The “thumbnail” field shown in the View specific course API? I would LOVE to be able to update the field with a url to a thumbnail instead of having to manually upload the image to the image navigator.

Hey!I am new to Docebo and confused about how to provide experts permission to upload content in channels. I have created channels, set the upload permissions to Experts Only, and keyed in the specific experts that should have upload ability. However, all users can upload content to channels even if they are not experts. When I log in as a user, they can still upload content to all channels even when they are not experts.What settings could I be missing? 

Where do I find the sandpit to explore and play on the Docebo homepage

Hey!I’m trying to figure out how to easily/efficiently get Group conditions using the API browser. I’ve gotten my list of groups already, and I have been able to use the audiences/Audience/Audience_audiences_v1_audience_importer_fields call just fine, but I am curious if anybody has found an efficient way of doing this process & a clean way of presenting the data?

Hi there,We’ve recently got a trial, and we also got superuser account, During the trial I’ve tried the integration with auth0. The connection works like a charm.but now, I’m having a hard time to login as superadmin again, since its now always open the auth0 login form. please help, how can I login as superadmin again. is there any specific url I need to open?

Hello, Is there a way to include user Status in an export from User Management?  I don’t see it as a selection option.  I see Expiration, but this is not the same as a Deactivated status. Thank you!~Diane Jacobi

Hello Docebo community, first post here and looking for recommendations to solve the below problem we have.Description:We have a classroom that is configured to accommodate multiple courses being conducted in it each week. Internally we call if a Flex offering externally customers see individual courses.  For example:Each week the classroom can accommodate 13 students that are taking various courses comprising of the below:Course 1 max is 6 users per week – due to equipment limitation Course 2 max is 6 users per week – due to equipment limitation Course 3 max is 6 users per week – due to equipment limitation Course 4 max is 13 users per week per week Course 5 max is 3 users per week – due to equipment limitation Course 6 max is 13 users per weekHowever we cannot exceed 13 total students from any combination of the above courses per week in the classroom due to class room seating capacity.

I know Managers can download their team external certificates but I’d like to know if it is possible for a Manager to upload his direct reports external certificates in external training app without becoming a Power User? Thank you.

Is there any option to be able to search Certificates other than CTRL+F?We have 400+ certificates and it can be taxing to seek out a specific certificate to make an update. Are we the only ones with a large volume of certificates?

Does anyone have a document that they shared with test users for their mobile app?  I want to make sure I’m asking my testers the right questions and I also don’t want to recreate the wheel.  I know I am curious aboutDesign - How does the app look? Is it attractive?  IS the presentatation clean and simple Ease of use - Was it clear what to do and when? Was it easy to use? Were you able to find what you were looking for? Was it easy to access the courses? Did you have difficulty with any of the course elements? What questions have you asked your users? 

We are in the process of creating career pathways using Docebo. I’m looking for ideas on how everyone has done this for their org, and if there are any features that have been especially well-received. Would love to see screenshots of your org’s setup and pages!

Our organization has been using Docebo for about 10 months.  We host a lot of ILT courses over the year, but for around 85% of the courses that we conduct, they are a singular session that is recorded.  Due to the nature of ILTs, we ultimately decided that our best course of action to provide the recording to users who missed the live session was to create an e-learning version of the course and mark the courses as mutually equivalent. This process has worked well for us, but we are at the point now where we are considering cleaning up the enrollments from the ILT courses.  While they’re mutual equivalents, we don’t necessarily want them to be frequently double-credited with completions due to a rewards system that we run internally for completing live courses.  Almost all of these courses are self-enroll and self-unenroll, but the users often don’t go back and modify their own enrollments. We’ve been discussing options internally for how to manage these

I have a number of scheduled reports set up that are emailed automatically not only to myself, but certain departmental managers so they can track data for a particular course. Over the past week, the reports are not being received. I haven’t changed any report settings and also added a personal email to see whether it was our IT systems blocking the email, but the email wasn’t received there either. I thought I’d check if anyone else was having this issue before raising with Docebo support. Thanks

Hi,I manage ILT sessions with multiple events.I would like to send a link to the survey upon the end of the LAST event, automatically. And another automatic reminder 1 week later to all users who did not complete the survey.I did not find notifications related to end of last event or end of session. Does anyone have something like this setup and could give me a suggestion how to work it?Thanks,

Is there a way to create a phone # field with a preset format?i.e. +1 222 333 4444

I was wondering if someone could share their best practice, on this situation. I hope I don’t confuse you. The beginning tells the background.   I was told we bought a small number of licenses, and I would be creating and assigning the courses. We have several business units in Docebo.  We could not use the other BU courses, so we had to purchase our own.  Besides adding my BU Code and title information. I noticed that other BU with the same vendor courses, under Category, they have selected “All Course Categories/Vendor Name.”  The courses we create internally, usually is under the Category, as “All Course Categories/BU name.  How can I hide these 20 courses so only the people that are enrolled, see them?  Or if a learner was searching for a subject like Forklift Equipment, the search bar not have an answer. I was thinking about adding the courses to a catalog and creating a Group (Licensee's) or only Assigned Users, who could see the catalog.  Just wasn’t sure would it be hidden b

Need some help making a library of courses in Docebo.

Hello,I have an Anti-sexual harassment course uploaded as AICC combine file. Our user are not able to be reset on the course once they choose if they are supervisor and what state they live in on the selection page. We would like to identify the process on  how a user can be reset if they pick the incorrect state. (Got back to page 1). Even if they pick start “learning now”, it still send them to the first page of the course and not the selection page. Even Unenrolling and enrolling does not reset them We are working with LRN if that helps. It this a Docebo reset or LRN reset?Selection page we would like to got back when reset The first page they continue to l

Hi Everyone,I’m proposing to our product heads and marketing team that we start utilizing Coach & Share channels (combined with pages) for resource management and to create a ‘source of truth’ for our employee base.  We currently have resources dispersed over a variety of systems (shared/private drives, salesforce, chatter, email, home grown course system, company website, etc) and our employee base would like the materials to have a more central location.  I’d love to hear thoughts on the following from anyone who’s launched coach and share for resource management:Did you have any issues with launching C&S for this purpose? Any limitations you wish you knew of in advance? Anything you’d do differently if you were to launch again or any BPs you’re glad you have used from the start? How have you ensured that teams keep their channel’s assets up-to-date?I appreciate any insight you’re willing to share, thank y

Is there a mechanism to export course information? I am looking for the field data and not the attendance information. We just want to be able to sort of “back up” some of the additional data and if there was a way to export all of that data that would be great. Was just wondering if anyone has come across anything like that.

Has anyone else experienced really long download time for their custom reports or in some cases them never downloading and needing to re-click the download link?I figure it has something to do with all the framework updates going on in the back end for Docebo for their data refresh updates but I’m curious if this is more of a wide spread issue.

I have a user who is completing her training courses, however on her end it is showing duplicate courses. This doesn't seem to have an impact on the courses reflecting as complete on my end, but I’m not sure what is causing them to show twice on her end?  

Hi,Can I have an API to get users make login last day in docepo lms ?Can i generate report with this from system ?If i can , Can you help me to know that PLZ?

I would love and prefer the default view to be ‘Agenda’ instead of ‘Days’ for an ILT but I don’t see a way to change that - does anyone know of anything?