Product Q&A

I’m trying to figure out what is allowed as an endpoint in this situation: Can I put in a webhook URL here, email address, or ??  What will the payload look like?I can’t find documentation of what is being sent other than this that mentions some authentication methods:https://help.docebo.com/hc/en-us/articles/360020082520#h_01FHZ4KH2C9Y0RWVH46EDS5N0A

I am sure there’s a way of doing this elegantly - I even think I’ve seen it done in the Docebo Uni - but I can’t quite work out how.I am using Adapt Authoring Tool to create SCORM packages and ideally I’d like to do the following:Create a series of single page SCORMs Add a link to the end of the first to link it to the next directly, so the learning doesn’t return to the course page.Does anyone know how I need to set it up. I seemed to have created a monster where it starts loading the site again inside itself….

Is there a way to show the total training credits to be earned by completing the Learning Plan?Each Course has Credits. Is this feature available for Learning Plan too? Based on the course completion is Learning plan, total training credit gets added to the learning plan. 

We’re adding a new language to our platform and I would appreciate to hear if my intended setup makes sense and what best practices are.What I’m aiming for: I want the two languages to be fully separate. Our highest priority is user experience (some users have learning disabilities and it needs to be simple). #2 on our priority list is a systems that’s as easy to maintain as possible for someone who is new to LMS administration.Current situation: Our learner landing page contains custom content buttons to additional resources pages. One type of additional resources page contains courses from Lynda.com, the other contains channels with a variety of items. There will be instructors for both languages.My system considerationsThe custom content boxes on the learner landing page can be set up per language, but will always link to the same page regardless of language Channels can’t be filte

Hey you wonderful folks of DoceboLand! I have around 50 or so users that signed up but never accessed our LMS. Any thoughts on how to mass email them via a newsletter or something letting them know that I will be deleting them from the system unless they log in? Thanks!

hi everyone,is it possible to generate a report that displays/exports the details entered into the description field for course training materials ? 

I work at a software company and we are experimenting with posting our release notes on Docebo. I am currently uploading the release notes into their own course, but I would rather upload the PDFs directly to their own widget in my customized home page. For example, in the empty space on the bottom left of this page.  Does anyone know how to create a widget that allows users to open PDFs? 

What permission am I missing to give our Power Users the ability to assign zoom hosts when creating Virtual ILT Sessions and events?  The Power User is paired in Zoom V3 and has all permissions for course, learning plans, ILTs, enrollments, locations, and webinar tools.  What flag or permission am I missing?  Can only admins assign zoom hosts?

I have over 200 checklist that are in process.  I have no idea where they are hung up. The dashboard does not give me enough data to act on nor does it have export ability.Also how do you move a checklist to another manager or delete it altogether.

How can I generate a report of all catalogs and channels and the courses they contain as well as the users, groups and branches that have access to them? 

Hello, I am a SuperAdmin and would like to make another User a SuperAdmin because we have a SuperAdmin on leave. How exactly do I do that?

Hi there,Just wondering if there is any way to future assign a course on a specific date or, one year after completion of another course.  We have a compliance training that is 5 years long: one course per year.  Each subsequent course must be assigned a year after completion of the previous course.  It would be simple if we just had a small group of people but we hire 10-20 new hires a week who will need to take the course immediately, and then a new course each year for the next 5 years.  So it’s kind of a rolling enrollment for the course.  Each NY new hire must complete the initial course within 60 days of hire.Any thoughts on how to accomplish this task?  I’ve thought of creating groups but the group function only allows info on completion of a course but not the date it was completed.  

Is there any way to connect the Rewards Shop to an actual online store so we can have users just purchase pre-approved items through the Shop?   

Hello, I just migrated from our previous system and launched with Docebo last week! Use case I am trying to solve for: We send out an Onboarding survey (course with a survey) 30 days after a new employees hire date. Has anyone had any luck in creating a group that would include this and trigger 30 days after a users hire date? (I do have the hire date as an Additional Field.)OR...if that is not possible wondering if there is an automated report I could set up to include all users who were hired in the last 30 days or something along those lines. Any help is appreciated! This community has already been invaluable through the launch.

Hi Everyone, How do I set a deadline for a course in a particular learning plan, but have it available as an open course to anyone else who takes it outside of that learning plan? IE- I need everyone in a particular learning plan to finish a course before an ILT session (specific date). This course is a technology course, so anyone at the organization can take it by signing up from the catalog, but there’s no requirement or deadline for taking it.

I have assigned learning plans to a dynamic group with courses that have certifications set to renew annually. Managers are wanting the ability to assign subsets of the learning plan courses so that they are able to be completed when needed and earlier than the annual recurrence. I know the users can go to their certification tabs and select the renew now button, and they COULD do this at their managers direction but the managers want the ability to assign this rather than give verbal/written direction.Currently when a manager goes to their employee in their ‘my team’ to assign a course from the completed LP, the course is locked.  I am assuming that this is because they are already enrolled, so they cant assign it again.  Is their away to allow managers to reassign specific courses from a LP that are already completed?Is their a way to capture and report on every completion of a course and not just the most recent?  If they complete it 6 times, we

Hi All,We are implementing a new HRIS, UKG Ready in our organization (not UKG Pro) and are evaluating the ability for LMS solutions to integrate via API (two way sync - users/org data/custom fields etc)I’m a little unsure of the specific differences between Pro / Ready. but I believe they are different products under the UKG banner and I think that they are based on 2 different legacy products (codebases) ??)I note that there is a Docebo ↔️ UKG Pro Connect Integration available:https://www.docebo.com/products/connect/ukg-pro/ but not for UKG Ready?Questions:Has anybody successfully integrated Doceb

Hi Docebo Community,For white labeling the Go.Learn mobile app, does anyone recommend a particular vendor with experience doing this work? My business has interest in branding the Go.Learn mobile app, but we do not have an in-house resource/team with the skillset to do this work. We would be looking to hire an external vendor or contractor.  We would of course be paying Docebo for the ability to customize the app, and then on top of that engaging with a third-party developer. I have a few friends and acquaintances in software/tech, and I also want to do my due diligence and speak with anyone with experience doing this project. Thanks in advance,Ben

Hello!Can I create Webhook through API service to help me to integrate with LMS when I want to create or delete webhooks at run time in my system?

Hello, Has anyone come across this issue? I am trying to create an email notification but it keep asking me to add a subject when I hit the next bottom. Problem is that it will not go to the next screen to actually start creating the notification. Any advice?

What is the difference between the two times displayed with Learning Plans? I’ve searched a number of different sites and can’t seem to find the answer. 

I would like to display course completion date on a certificate using the [date_complete] shortcode/tag, but wondering if it is possible to display another date which is two years from the completion date that is calculated dynamically?As an example, if the course was completed by a user on Dec 1, 2023, I would like to display this date and also another date, which is two years from this (Dec 1, 2025). Just wondering if it is possible to display both on the certificate, and if so, how do I accomplish this? 

Hello, how do I add a renewal date to a new course?

I would like to display course completion date on a certificate using the [date_complete] shortcode/tag, but wondering if it is possible to display another date on the certificate which is two years from the course completion date.?As an example, if the course was completed by a user on Nov  1, 2023, I would like to display this date and also another date, which is two from when the course was completed (Nov 1, 2025). Just wondering if it is possible to display this on the certificate, and if so, how do I accomplish this? 

Is there any way to assign learners to a specific instructor eg for marking an assignment. We’re looking at maybe doing a mentoring programme where learners upload an assignment and they get feedback from their mentor. Instead of automatic notifications going to all the instructors can we assign them an instructor that get’s the notification?This could be an ILT or a course, I just want to know if it’s possible or if anyone has found a workaround that doesn’t involve creating each mentor their own course. Thanks