Product Q&A

I’ve been tasked with adding an assessment to a course that will all staff to select if they: Strongly Agree Agree Disagree Strongly Disagree with a particular statement. However, no matter what they choose I need to assign a points value and give each answer points of 0-4. Then at the end I need it to give a total score. I can’t figure out a test option that will make this work. Also note, each question the points values for those four options will be different. So on the first question Agree may be worth 1 point, but the very next question agree could be worth 4. Any help or ideas would be greatly appreciated! 

Hello Everyone, I would be interested if anyone has created courses (E-learning/ILT) and training material in bulk using Docebo API? If so, can you explain what are prequistic and process to follow?Thank you.

Can anyone tell me, as a non-admin/power user, what will following a channel do? I logged in as a user, clicked the follow button, what can I expect to happen by doing this?ThanksMichael

Hi, I’m looking to confirm what I think may be the case and expected behaviour.We have a catalogue widget showing two courses; let’s say they are:Code: “b. ECOMM”   Name: “Courses for purchase” Code: “a. FREE”     Name: “Members’ Area”We prefer the “Members’ Area” to show first. We set the widget’s default to sort alphabetically on the catalogue code, which works as desired when logged in.For visitors who may wish to create an account and purchase a course but still need to, the widget defaults to sorting alphabetically by name. I’m guessing this is because the widget controls don’t kick in until the visitor has created an account, but I just wanted to check with more experienced admins before I started getting creative with course names.Thanks!

I’ve been using the enrollment digest with a list of items successfully but we recently started using more channels and I would like to set up the notification for “Digest: new content in followed channels.”I know I need to use the [items] [/items] codes to set what to display for each new content, but how best do you use the other short codes for this particular notification?  If possible, I’d like to display the content name (with link), as well as the channel that it appears on.  Is this doable? How are you using the short codes on this one?  The current options are:[new_content_count] [channels] [channel_name] [items] [content_name] [content_type] [uploader_name] [followed_channels_url]

Why aren't the course names appearing when you try to use the ‘enrol to course’ feature?  Impossible to use like this.  

Hello, I created an ILT that has several e-Learning modules loaded into the “training material” section. How do I run a report of who has completed it? I don’t want the learner to be marked as complete until both the attendance at the ILT and the e-Learning modules are done. I realize I likely have to do that part manually.

I’m trying to figure out if there is a way to use preferred name in notifications. We do have a field for this for all users.  I tried [user_preferred_name] and [preferred_name]. I hunted around here for a bit and seems like its not possible but thought I’d check.Thanks!

Hi.  We do 90% ILT Classes.  We don’t want our learners to access the training material before the class.  They are expected to complete the material during the class as guided by the instructor.  How can I gate the training material so that the learner cannot access it ahead of time?  Right now, I have learners that are going in and trying to complete assignments as soon as they enroll into the course.  And, they are “failing” the assignments because they haven’t had any instruction.  Thoughts?  Have I missed a setting somewhere to appropriately structure the ILT workflow?  Many thanks. 

Hi, does anyone know the max file size for videos being uploaded to the central repository?Thanks :-)

I have several content creators who want to see statistics on the courses they’ve built. Mainly, the progress of the learners. Apologies if this has already been asked. I searched and didn't find what I was looking for. 

How can I make the location of a hybrid ILT session on My Learning both a classroom and a meeting link so they have the option of joining in both formats depending on preference? This will be an extremely large event which means we will not be able to get large enough rooms for all to attend in person so we would like to present them with an option and to be able to receive RSVPs to invites in line with these options so we can collect the data on the LMS. Failing that, what do you think the best way to approach this might be?

Does anyone know how to remove this “?” ? It does not seem to do anything, we would like to remove it from the user’s view. Thank you! 

Hello all,I am making use of the POST /manage/v1/user/send_mail User API operation with the following request body:{ "id_user":xxxxx , "subject": "Test", "message": "Hello\nWorld\n"}The email is send successfully to the user but all formatting (in this case the \n characters) are ignored!  This is what the email looks like: Any idea how (or if it is possible) to preserve the formatting? Cheers,George

Is there a way to search the platform for a session/event ID? I.e. to search by session or event ID and find which course and session it’s located in?

Hello All,Can anyone tell me if it is possible to not show the ‘xAPI (TinCan)’ label from under lessons in the course player? I can’t seem to see a setting for it anywhere in Manage Courses.  

I’m wondering if it’s possible to add the users’ supervisor as a field in a custom report? We send out overdue training reports to supervisors in mass, and want to provide a quicker, easier way to find their team members as they sometimes manage across departments.

I have a course that is free to our members, is there a way to host a free course in Docebo without requiring users to enroll? 

Has anyone heard anything about an update on making the Search Function for course assignment to a learning plan finally functionable? I've been eagerly awaiting this feature for two years, and with approximately 530 courses, navigating through the list on the daily has become quite… well, irritating.

We user enrolment links heavily and prefer not to grant access to catalogues so we use the option below:that states that when this ON, the users do not need catalogue access...anyone with the link can access the course. This was working fine until today when it suddenly changed. We were able to get around this by adding catalogue access but this defeats the purpose. We have logged an issue and are waiting on support.Has anyone else experienced this today? 

Wondering if there is a way to control how the questions are shown in the Answers Breakdown report when they come out of a SCORM package? I made sure all the slide titles were labelled with the question thinking that would solve it, but it hasn’t.   Secondary best practice question- are you including a final slide after results to give the system time to mark the course as complete? I have tried adding a trigger for course completion when the “passed” results slide posts, and made the quiz the final trigger to complete the course in the settings in Docebo with no success.  If I leave the course and come back it does mark it complete- but just looking for that pop-up “course complete” that normally occurs.Thank you!!

Hello all, We have run into a bit of a situation.  We have it where our customers can take the same class either with a live instructor (ILT) or via e-learning at their own pace.  We have a mutual equivalency for classes since they are part of a certification learning plan.  We have discovered that if the users complete the e-learning, the notification for the ILT is sent out even though the notification doesn’t have the e-learning selected as an associated course. Is there a way to only send notifications when the course is actually completed, not by equivalency?  We would like them each to have their own verbiage.e.g.:Want to see a use case covered in the live course you took.  Watch this recording here(link to e-learning). Have questions after watching the recording? Join us for a live session here (link to ILT) and ask the experts. 

Dear fellow members of this Community,I was asked to show a message to each users  after a course has been completed .I can configure notifications via email and appearing in the notification panel when a lerarner completes a course, but I didn’t find any way to show something as soon a course is completed.I also made a search in the previous discussion, but didn’t find anything useful.Has anyone of you dealt with such a request? How did you manage it?Thanks in advance for your replyBest regardsStefano 

hiDoes anyone have any idea if it is possible to hide the Start Learning Now button from a course where there is also a Renew Now button?  We have a new course that people are asked to complete as a renewal course, this in turn updates the certification data. However, if they select Start Learning Now and not the Renew Now option- it will bypass the renewal process? This is therefore causing us lots of work, having to cross-check completion data from the course and expired certification data.    

Hello world! 😎My team is working on implementing gamification within Docebo, and I would like to understand with you the feasibility of some ideas we came up with.In detail, we would like to have:A "public" profile page for each user -> a custom page (not the default one) that can be viewed by other users within which to see badges, skills, and courses completed by other users of interest to him (e.g., manager) Assign points for daily access on Docebo Display skills/competencies on personal profile (this should not be a problem, except for manual association of courses-competencies) Provide an “advancement” of the user -> e.g. with 100 points you are beginner, when you get to 1000 you become novice, and so on.Have any of you developed something similar? Do you have any other ideas and suggestions that might be helpful?As always, all your support and advice is super helpful to us.Thanks in advance to everyone! 😘