Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 396 Posts
  • 1,876 Replies

396 Posts

willingworth
Influencer III
willingworthInfluencer III
asked in Product Tips & Tricks

How to track all courses?

Does anyone have some creative setups for reports that helps you track all of your courses?With a new director in L&D, we wanted to get a one-shot report that had all courses and specific data points on each. Found out that there is no pre-built report for this, so we had to get creative.I did a report for all courses with enrollments (which of course means courses without enrollments are ignored), and then removed all of the duplicate enrollments to funnel it down to each individual course.

5
Rosalie
Helper III
4 months ago
L
Helper II
Lucy.blakeHelper II
posted in Product Tips & Tricks

PowerPoint with links

Hi,  I’m looking for an easy way to share a PowerPoint or pdf with links. I don’t want the user to have to download the file, I can use Storyline 360 to create a clickable version and upload it as a scorm file but for longer documents that takes ages. I know the slide converter is being looked at to add links in it. But has anyone found a work around, for example using the html page in the training?

11
Bfarkas
Hero II
4 months ago
dklinger
Hero III
dklingerHero III
posted in Product Tips & Tricks

Less than elegant | Tracking Multiple Quiz Attempts Recipe

Good evening everyone - now that I got a little bit of breathing room, I wanted to do a write up on a method to track multiple attempts using a third party tool. This is a slimmer use case that the use for a course that needs multiple attempts to support recurrence patterns (the same course every year for example)….it is more about tracking multiple attempts at a quiz effectively.EasyGenerator is one of the more unique authoring solutions out there today because at its core? It is running a learning record store. To remain compatabile with learning systems, it supports a SCORM wrapper export to SCORM 1.2 or SCORM 2004 and the scoring options allow you to configure interesting scenarios. It does not say it nearly as technically as I just said it - it has an export option to “basic SCORM flavors” is probably the best way to put it. As a person takes the course and is being scored against it? The LRS is actually storing the answers in its “gradebook”. And yes - it will store the multiple

3
NickyHW
Novice II
4 months ago
Stephanie Dreiling
Helper III
Stephanie DreilingHelper III
asked in Product Tips & Tricks

Newsletter

Does anyone successfully use the Newsletter Function? If so could you send me your layouts/templates? I’m nervous about using it, but we are in desperate need of an update going out with all the info and would love sending it from the platform. From what I understand there are not previews or historic tracking on them, does that keep most of you from using it? I’d love to chat about this feature! Let me know what you think...good or bad!

14
K
Novice II
4 months ago
D2Sjason
Novice I
D2SjasonNovice I
asked in Product Tips & Tricks

Using Zoom for a vILT

We are wanting to utilize Zoom for vILT (video Instructor Led Training) on our Docebo platform. We tested it today and it seemed to work fine - we started the webinar at the correct time, our team was able to click the JOIN WEBINAR button and it launched the Zoom meeting successfully. I was hoping that the Zoom window/stream would be embedded in Docebo, like a video player on a webpage, as opposed to launching Zoom and taking them out of the Docebo platform.Is there a way to embed the actual Zoom meeting into the Docebo platform? Or does it only launch the Zoom meeting through the Zoom app? Are there other video conferencing apps that do embed into Docebo?

3
Bfarkas
Hero II
4 months ago
L
Helper II
Lucy.blakeHelper II
asked in Product Tips & Tricks

Link to a specific widget on a page

I was wondering if it was possible to create a link that goes to a specific widget on a page? For example if you are at the top of the page you could click a button and it would take you to the correct section on the page. We have html blocks so in theory I could make a button I’m just not sure how to get the link or if it’s even possible.

6
James A
Novice III
4 months ago
K
Novice I
KCWorkWellNovice I
asked in Product Tips & Tricks

Managing Training Material Prerequisites in ILT webinars

Our organization offers several webinar courses, built in the ILT format.  The attendance is tracked through the gototraining integration; and we are using training materials as the end object marker/course completion. Some of the courses include 2 learning objects in the training material - a test and a course evaluation survey.  We are having an issue with some participants only completing the course evaluation survey, and then the whole course is marked complete without them having taken the test.   In elearning, it’s easy to set the test as a prerequisite, but that isn’t possible to my knowledge in ILT.  Besides setting every course up as a Learning Plan with prerequisites, I am curious what strategies others might be using to ensure people complete all of the learning objects in the course?  Thank you!Kristen 

5
NickyHW
Novice II
4 months ago
Shanon
Contributor II
ShanonContributor II
asked in Product Tips & Tricks

Best Practices for Offering Content to External (non-employee) Learners

Hello, Docebo Community!My organization launched our LMS at the start of the calendar year, with our employees and contingent workers gaining access to the platform via OKTA SSO.  We’re now weighing our options for, and trying to understand the work involved in, offering content free-of-charge to individuals outside of the company (i.e., customers).For anyone who has their platform built for both employees and external customers, I’m interested in hearing about your experiences with setting it up and the lessons learned you’ve encountered.  For example, are you utilizing the extended enterprise app, how are you managing external users gaining access to the platform, etc.?  Thank you in advance for your insights!

16
kimngo_ac
Novice II
4 months ago
D
Novice I
daniela.assenovaNovice I
asked in Product Tips & Tricks

Learning Plan Notifications

When enrolling users into a learning plan, they get a notification that they have been enrolled. However, they also get several other emails that they have been enrolled to other courses (that are already part of that learning plan). It gets confusing for the user...but also for the admin because we have to remember to turn off the other user is enrolled in course notification so that they don’t receive a bunch of emails. It would be great if in the future the system can recognize and send one email that they have been enrolled into a learning plan and not send out the other separate course notifications. 

17
lrodman
Guide II
4 months ago
G
Contributor I
Gracie WADAContributor I
posted in Product Tips & Tricks

Sharing a new way to offer targeted notification/courses to learners for recertification

Many of us who attended the Docebo Inspire conference in October expressed the frustration for the recertification feature - Certifications & Retraining from the Super Admin menu. The complex issue business case is that we want to offer recertification, but not asking people to redo the same course, but a new and different course. Currently the default solution is to offer learners to re-do the same course/learning plan they have previously completed. I have spent some time and figured out a way to send out targeted notification to these learners and provide them with a link to a different course/learning plan. Here is my workaround: Create an automatic group using user enrollment status to a course/LP as completed - this allows me to pinpoint the exact people who have completed the certification in the first place Now go to the Notifications app from the Admin menu - select the type of notification Certification has expired Draft your email notification and add the enrollment link

2
G
Contributor I
4 months ago
C
Chelcie Hill
asked in Product Tips & Tricks

Users not added to any branch through automation

We use SFTP (Automation feature in Docebo) to sync users from Workday to Docebo. Recently, and for what seems like no reason, users are not correctly being added to that branch. The users are instead not added to any branch. Have you see an instance where users are not added to any branch through automation?

5
T
Contributor III
4 months ago
M
Contributor I
michelle.franzContributor I
asked in Product Tips & Tricks

How Do I Add Udemy Courses to Catalogs

Good morning!I have set up our Udemy for Business connector but am coming up blank for how to embed courses into our catalogs, learning plans, etc.I’ve searched for guidance on the knowledgebase and DoceboU but have come up short. Any guidance folks who are using this connector may be able to provide would be greatly appreciated!Michelle

5
John
Docebian
4 months ago
lrnlab
Hero III
lrnlabHero III
posted in Product Tips & Tricks

Central Repository - Good and not so good

I was very excited to use the Central Repository to easily re-use content in different courses, especially surveys. I was disappointed to see that when content is moved to the Central Repository and subsequently used in other courses; if the same user accesses this content after having completed it once before in another course (for example a standard survey or test), that piece of content is automatically marked as already completed. I have posted an idea on this topic but thought it would be important to post this for our new users. Hopefully we’ll see some improvements here once Docebo launches the concept of multiple completions for a single course (fingers crossed) Central Repository - stop tracking completions for re-used learning objects LMS-I-4423 (should be visible in a couple days). Please vote if you agree. Thank you.

11
lrnlab
Hero III
4 months ago
msantos
Helper II
msantosHelper II
asked in Product Tips & Tricks

Schedule Notification - Learning Plan

Hello,I've created several learning plans and already enrolled users in the plans. Now I want to notify them that they've been enrolled in these plans, but I can't. The only schedule available is at the time of the event, not later. Does anyone have a solution?If I create the notification and the user is subscribed to 3 plans, will he receive 3 emails? Is there any way he can only get one?Thank you.

4
pcarr
Contributor III
4 months ago
lrnlab
Hero III
lrnlabHero III
posted in Product Tips & Tricks

Using Create Course API? You need this...

During a test of The API to create courses in bulk, we encountered an error 500 and noticed that one of the usual default fields (when creating a course manually), Catalog Enrollment Policy (seen below) was not being populated.Strangely enough, when nothing is selected, it does allow self-enrolmentIn order to correct this, you can add the following column to your input file and choose one of the 3 options as needed:the column name is: "subscribe_method" and. your choses are:1 = Pending Admin Approval2 = Sef-enrollment0 = Only Admin New also noticed the thumbnail ID is also missing:You can add this column to your input file to load the thumbnail ID:thumbnail_ID*you can find the thumbnail ID via the Get Course Info API

9
tararussell
Novice III
5 months ago
S
Novice I
srogersNovice I
asked in Product Tips & Tricks

Changing the Background Color on my Platform

Hello!I am working on designing our second domain’s homepage and I am unable to get the background color changed from the default to black. When I preview the page I built in the Desktop Preview, it shows as the entire background is black (which is what I want) but when I activate the page, it remains the default off white color.I have double checked that I changed the color settings to black in Configure Branding & Look for this domain, I cannot seem to figure this out. Any ideas or help would be greatly appreciated.This is what I want: This is what I end up with: 

4
cnii808
Contributor III
5 months ago
Davefox
Contributor III
DavefoxContributor III
asked in Product Tips & Tricks

Webinar Series with Credits- Best Practice

New to Docebo and looking for examples or best practices to replicate a course offering we had in our previous LMS. We call it study hall- It is a drop in vILT session that happens twice a month. The sessions spend 30 min on a focused topic and then transition into a roundtable discussion for learners to collaborate and share. It has been very successful as a microlearning and engagement tool. I need to recreate it in Docebo and am very open in terms of format ( class, channel, whatever) as long as we can meet the following criteria:Learners can see a full event schedule and register for as many of the microlearnings as they want. After the session, a recording is available for attendees and learners who did not attend.   Attending a live session provides the learner a CE credit, watching the recording does not. Visibility to register for the webinars or watch archived recordings is limited to a specific Docebo group.Has anyone done something like this? The only thought I have had is t

11
Bfarkas
Hero II
5 months ago
damiano.colombo
Docebian
damiano.colomboDocebian
posted in Product Tips & Tricks

Troubleshooting rejected Docebo Branded Mobile App submissions in the Apple App Store

Hello everyone. I am Damiano Colombo the Product Manager of the mobile app.We often receive questions from customers whose Branded Mobile App submissions in the Apple App Store have been rejected by Apple. We created a new article in our Knowledge Base titled Addressing Branded Mobile App Rejections by Apple App Store to help you better understand how to address your branded app’s rejection by Apple.Here's a list of the rejection reasons addressed in this article:Guideline 2.1 - Information Needed Guideline 2.5.4 - Performance - Software Requirements Guideline 3.2 - Business Guideline 4.8 - Design - Sign in with Apple Guideline 5.1.1 - Legal - Privacy - Data Collection and StorageHowever, it is important to keep in mind that the review process of a new app is an interactive process in which the reviewer may want to learn more about the content and purpose of the app in order to assess its appropriateness, so don't be surprised if an app is rejected at the first attempt. There is always

1
R
Novice I
5 months ago
lrodman
Guide II
lrodmanGuide II
asked in Product Tips & Tricks

Does Docebo not support Hindi?

I can’t seem to find Hindi.  I can’t imagine it isn’t there given some of the other languages covered. If it isn’t there, has anyone made a Hindi set for the localization tool they’d be willing to share? If not I will probably make one and share it (free!)

6
lrodman
Guide II
5 months ago
Holly
Influencer I
HollyInfluencer I
asked in Product Tips & Tricks

Formatting test questions

Docebo numbers your test questions in a <#>) format with a font size of 12. Is there a way to change the font size or the numbering format? I would prefer 14 pt with a <#>. format. 

3
lrnlab
Hero III
5 months ago
dklinger
Hero III
dklingerHero III
asked in Product Tips & Tricks

Before a signoff for the year - working with hidden training materials

I have a course that I would like to hide training materials because the material is older. I want to keep the training intact and not disrupt the learning records or really add another course and force the folks that are working with it to need to remember to report on two courses.Cool...I read up on how to work with hidden training materials and I get this….Hidden MaterialIn the Hidden section, you can flag the option to hide the training material from learners enrolled in the course. This may be necessary if the training material is no longer relevant to your training needs. Perhaps your company has modified its training plan, or you've uploaded new content. In these scenarios, deleting the material from your platform means you will delete all of the tracking data, thus changing the data and status of completion for some users. It may be useful to simply hide the material from learners instead.Additionally, please note that hidden training material will not be counted towards course

4
dklinger
Hero III
5 months ago
L
Helper II
Lucy.blakeHelper II
asked in Product Tips & Tricks

Slide converter closing on the last slide

When I upload a PDF to the slides converter it closes on the last slide and marks it as complete without allowing the last slide to close. This doesn’t happen with PowerPoints does anyone know how I can stop this?

1
Bfarkas
Hero II
5 months ago
Daniel
Guide II
DanielGuide II
asked in Product Tips & Tricks

CSS to move the survey description to the top

Hi all,Does anyone know if it’s possible to use CSS to move the survey description to the top? At the moment, it’s positioned below the survey and hidden offscreen as shown in the following screenshot. 

4
Bfarkas
Hero II
5 months ago
N
newusermillerNewcomer
posted in Product Tips & Tricks

Using Docebo for Wellness Challenge/Competition

Hello,The organization I’m with is currently using Docebo to offer health coaching. I’m interested in hearing if/how anyone has used the platform to facilitate challenges (we offer step challenges, pushup challenges, etc.). All suggestions/ideas are welcome!

1
K
Novice III
5 months ago
Sean
Influencer I
SeanInfluencer I
asked in Product Tips & Tricks

Help Please - clickable HTML Widget with text

Hi there,Can anyone help me with some HTLM code please?I’m trying to create an HTML / WYSIWYG widget looking similar to the one below:I want to have a series of these (in the 3 across formation), in different colours, on a page that can be clicked to go to another page in Docebo.  I am struggling to get it to format properly and stay a uniform size (when the sub-heading text is only one line for example).I don’t want to use a Custom Content widget as these are too big and taking up too much screen room.Can anyone offer me some guidance, or direct me to some online learning resource where I can figure it out for myself?Thanks very much (and Happy Friday!)Sean

14
Bfarkas
Hero II
5 months ago

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