Feedback & Requests

Can we please have a more efficient way of organizing and creating notifications. Ideas include:File folders to sort and file standard program announcements, custom client announcements, in-house announcements, etc.​​​​​​​ Ability to drag and reorder notifications Ability to sort by code Ability to copy notifications. It’s tedious to have to not only copy it over to create a custom notificaiton, but also all the language components as well.  Finally, once a notification is clicked on to edit, display the title or code of the said notification somewhere in the pop-up as reference.Thank you.

Anyone else notice this bug when adding new channel content? The description field keeps unfocusing my cursor when editing and then I can’t type in the description field. I can make edits for 2 seconds and then my cursor goes off the description field.  

Dear community;I have created two learning plans LP-A and LP-B and between these 2 LP’s there are two courses that do not belong to any learning plan ( topics are completely different)    I want users follow the learning path ( above ). They need to start with LP-A  and finish all the courses  to continue with Course 1  and so on, I want to restric access to the courses unless they complete them in the right order, but I dont want  to link them in a single learning planHow can I Prerequisite Learning plans with the  courses without creating a learning plan ?I waant a learning path, not learning plan 

Has anyone else experience issues with the enrollment rules not triggering for new users?

Has the team considered coming up with a few more badges?Some more lower level Influencer and Genius badges perhaps to cover some of the new categories that have been implemented since the initial badge campaign began.Also perhaps some tougher to get, more elite badges such as...A badge for hitting that 10,000 point mark @lrnlab  A badge for weekly points over 1000 @Bfarkas  Having your first week at top of leaderboardMaybe some other middle ground ones such as…Having an idea that gets implemented - (That’s a special influencer badge, there) Developing a Guide Attending an EventKeep the excitement and interest alive!

Greetings!We want our presenters to be able to present a PowerPoint from the file in the platform so they always have the most recent version, but don’t want them to have the ability to edit it. We also want our audience to have access to review the PowerPoint after the workshop concludes. I am aware of the slide converter option to upload our PowerPoints, however, our presentations are pretty animation and video heavy. Has anyone had success uploading PowerPoints with animations and videos in them? If so, can you please share your process? Thank you!!   

Is there a way to export test questions that have images associated with them from a Docebo sandbox instance, and import those questions along with the images into a production instance of Docebo?

2 months ago, one particular Learner was able to access SCORM files without any issues. Today, he can’t get any SCORM files in the same course to open (only video LOs will open). Sometimes it’s opening to a blank white screen, other times the new window doesn’t even open, despite the LO settings being set to “Play In New Window.”I remoted into the Learner’s laptop, made sure that popups & redirects are allowed, as well all cookies being allowed, and I cleared his cache data.When that didn’t work, I logged in as the Learner from my Admin menu. I couldn't get a particularly important SCORM LO to load either, but was able to open a different SCORM LO, so I thought maybe it was a problem with the SCORM file. But then I received confirmation that other Learners are opening it without a problem.I then went to the “Learner View” from my Admin menu to see if it would open. I was able to open all SCORM LOs without a problem.Based on this process, it seems like

I’m liking the ease of use when contacting Help Desk and opening a ticket. I appreciate that I am emailed a confirmation. Is there any way that the email confirmation could contain the content details I typed/submitted?   

I thought I would make this post because I have noticed that some ideas have had  decreasing  vote numbers.Now - Everyone is welcome to change their mind on the ideas presented here, of course, but it dawned on me that it might be possible that an idea presented several months ago gets buried and manages to resurface causing a whole new group of people to see it along with those who have not only voted on it but forgotten about it too.I know how that goes. So they look at this idea that they forgot they voted on and say to themselves - “That’s a great idea!” and proceed to vote on it unknowingly removing their previous vote.So before you hit that upvote button check the color of the button.If it is light blue - you have already cast your vote. If it is dark blue - you have not voted on it.

Hello,What is the suggested solution for ILT’s that offer multiple Sessions, not all are required, and a user should not be enrolled in all of them automatically?Example: Planting a Flower ILTSession 1: Potting Supplies Event 1: Tuesday 1pmSession 2: How to pot the Flower Event 1: Wednesday 3pmSession 3: Teaching How to Plant a Flower: Saturday 2pm User wants to enroll in Session 1 & Session 2 but does not want to enroll in session 3. Do I have to create three separate Course ILTS? If I do 1 ILT>1 Session> 3 Events, the user is automatically enrolled in all three. If I do 1 ILT>3 Session with 1 event each, the user can only enroll in one session. What do you do to handle this?Thank you,Courtney

Um, this isn’t really a “Question” “Conversation” , nor “Idea” On the page:https://help.docebo.com/hc/en-us/articles/360020079840-Creating-and-Managing-Channels-without-Discover-Coach-ShareAt the end of the 2nd paragraph of the INTRODUCTION , it states:“with Discover, Coach & Share, refer to this article.”The link to “this article”… https://www.docebo.com/knowledge-base/creating-and-managing-channels/Brings of a 404- Page not found .. page. Cheers,Alison 

I’m seeing quite a few bugs that I am frankly shocked that Docebo didn’t catch on their own given the size of the org. Various pretty basic UAT issues. Some examples:If you have a video selected for login screen, there is an undesirable forced popup on iphone and ipad and android and any other mobile browsers. How did nobody find this? How was it not fixed before? If you allow self enrollment to branches, it works fine in browsers but is bugged in mobile app. What? Gmail sso in mobile app has been bugged for months with no fix yet Loads of KB articles are out of date and inaccurate Loads of KB have missing or expired videos. Is docebo unaware of dead link scans? I have reported three pages with all videos missing in a two month period. Does nobody maintain this stuff? These are just a few examples of things I was shocked to discover on my own. I know there’s a lot to maintain, but that’s Docebo’s job, not my job.

I can’t get the calendar icon to work when setting up a new event for a session; I have to manually type it in. It used to work by clicking on the calendar icon to the right of the field.

Hi  I am needing a report that shows all course/session unenrollments- which include: Name of the staff memberName of the IL sessionDate of the sessionDate they unenrolled Does anyone know if this can be done? Thank you

I’m trying to preview my training material (HTML pages) and grab the page URLs so I can link to them from the Course Description widget, but the course isn’t live yet--it’s prior to the start date. As a superadmin, I should be able to view the pages (not just edit them), but I think the only option to view them is through the Learner Preview, and in that case I can’t actually click into the pages since the course isn’t live yet. Any advice would be most helpful!

hi everyone!My team just decided to use Docebo for uploading official marketing deliverables related to a product launch.I will need to organize a number of files (ppt and pdf) that commercial field can download and use with customers.Knowing I will be interested in tracking who downloads what what would be the best choice? A catalog? A channel? other ideas?Your input is highly appreciated.Elena.

Title says it all. We are setting up webinar courses and the session times do not show up to users until AFTER they have enrolled.This means a lot of traffic to us to answer a question that should be answered in the platform.As a result we cannot go live with webinar series until there is a fix.When accessing the list they see the dates - which is OK ...however when selecting a date **NO date or time info is displayed** Crucially this means that the times don’t show, so people don’t know if they can actually make the session.The space is in the interface, but the data is not being offered to the page (it’s not

I would like to have a Google Analytics group where we can share ideas and have a work group to help some of us get our Google Analytics pages up and running with some dashboards.I did ask this question in the Google Analytics conversation and 6 users were interested. 

Hello everyone!I am the Super Admin for an LMS which is under configuration. I am checking to see if anyone currently works with an extended global enterprise system which sells licenses to schools (or something similar)? Here are some questions I have:How have you set up your courses when there are multiple students who are using them from different schools? For example: School A is taking the same course as School B and School A and B are in different countries with different instructors. In a multi-school example, how do you handle your reporting structure? Do you focus on subscription reports (ex: you put together a report and it is sent out every Thursday to the email of the recipient) or are there more permissions you place around your reporting? Does anyone use the learning plan feature as a ‘text book,’ where your courses are really like lessons which make up a ‘textbook,’ for the students enrolled? If so, what does the process a

Hi there, Docebo noob here - I am tasked with creating Deeplinks for a course that ideally will automatically enroll providers in the course when they click on said deeplink. Right now while I’m trying to test them, I am getting a 404 error.Are there any special enrollment rules I need to add to the course in order for a Deeplink to enroll a learner in the course? Will sending a link to one of our learners automatically enroll them in the course? Is there anything else about Deeplinking I should know or other helpful resources I can reference?Thanks in advance!!Madison

Did I miss a reporting update? You can no longer download as excel or CSV, only a PDF? 

Hi! Does anyone know how to contact the help desk directly? Our LMS is down due to HTTPS certificate issues on our end so we can’t log on to start a chat and follow up on a ticket we have open and need immediate assistance.  thanks!

Hi Dear Community,I want to get some ideas about using the Pages, Catalogs, and Channels within Docebo.Today, A user can't search for a specific page . In addition, when you want to create a "sub-page" to the main page, the "breadcrumbs" don't show the user the correct hierarchy.So when you want to create a page that contains a lot of content (LP/Courses Etc.) and create the best UI/UX for the user - It is hard for the user to locate the page if you don't place the link in the homepage.I added an idea last week (Please vote if you find it relevant) -  But if you have a solution that will solve the issue above - it would be much helpful :)Thank you,Ofer  

How many votes does it take to create a change in the platform?