Feedback & Requests

In building our system we noticed our header logo (the logo you set under Configure Branding and Look > Header) is blurry. It is actually blurry on Docebo University as well. We worked with you guys to fix this and discovered 190 x 35 pixels is a better size than what’s recommended in the software text. What’s recommended is 380 x 73, which comes out blurry.This idea is a recommendation to update that text to say 190 x 35 instead.

Il power user che iscriver i suoi collaboratori alle sessioni ILT, ha la necessità di avere VISIBILITA' IMMEDIATA DEL NUMERO RESIDUO DEI POSTI DISPONIBILI. il power user se ne accorge solo quando iscrive e il sistema non conferma l'iscrizione e fornisce il messaggio di posti esauriti. Ma IN VIA PREVENTIVA non ha questa informazione, e dunque rischia di fare un lavoro "inutile" perchè poi dovrà iscrivere a nuove sessioni. L'obiettivo è di AVERE SUBITO l'informazione dei posti disponibili

Add a toggle in the reports section under course management to hide inactive users.

We show learning plans and courses in channels.  The Courses show Status and the learning plans don’t. Can we have the learning plans show status as well? in this example the first one is the course, the rest are learning plans, some of which are complete and some that aren’t.  

Background:A learning plan is attached to a subscription bundle with a set price.Any user who purchased the subscription will have full access to the courses in the learning plan.Some users have the option to purchase individual courses in the same learning plan. Behavior: When adding a new course to the learning plan attached to the subscription, the user who previously purchased the subscription will now see the full price of the learning plan again and will not have access to their courses.  Discussion point:We are looking to see if other clients are experiencing this behavior

We are having an issue with Learning Impacts not syncing all users so they do not get the survey.  We would like to manually override the warning message that someone was not enrolled in a course and sync the user.  Currently we are going through a process of:Turn off all notifications in the system Make note of which records are not syncing Turn off all enrollment and unenrollment notifications Unenroll users Wait for hours for sync to happen Re-enroll users Turn on all enrollments and unenrollment notifications Check for syncSince this is being done off hours (because of turnining notifications on/off), we would really like to have a manual sync override process.  

As part of My Skills, we’re able to limit the websites and content available to team members, but the content giants (i.e. YouTube) has inappropriate content, and we should be able to limit this availability further to certain channels within these content giants.  For example, a team member put in the skill they wanted to develop as adult education, and what appeared as content for them from YouTube was a link to a video that was not appropriate for work.  We should be able to say, within these content giants, or be specific to the links allowing only company-approved areas, such as TEDTalks and other speakers/authors we wish to promote for our company culture.

Can we get an edit button to be able to edit our posts please??

Is this known? The interface is generating complaints and we aren’t even out of beta. thanks 🙏 all!

Hi Docebo Team!Requesting if the Learner Notification, User has been enrolled in a Learning Path, could have the option of when I can send it after the event. The only choice currently is to send it immediately. When new learners are added to the platform, they receive the User has been created (by administrator), along with the you’re enrolled in a Learning Path. However, I’ve noticed quite often that they’ll receive the learning path notification long before the Welcome to the platform create your account one. Is there a chance that something could be implimented so that they receive the second, Learning Path, email an hour after I sign them up?Thanks so much

Any time I open a ticket with Docebo lately, none of the ticket# links work. It sends me to help.docebo.com and then says the ticket is no longer active, despite giving me the link and being a new and unresolved ticket!My most recent interaction with Docebo support was horrible. I mean, what kind of half-assed response to an urgent issue is this? That’s all I got “Invalid date bug”. Nothing else to assist. Not too pleased here lately.  

Does anyone else randomly get this strange glitching happen with their view within the community?I have seen this a few times now and it doesn’t stay long. Usually goes away after a refresh or two.Nonetheless… 

Is there a way to allow a user, within a course, to upload a PDF certificate as part of the completion of the course? 

While digging through the community looking for some references for a thing I am working on, I started noticing that I mainly look at the main flow of threads on the home page. I might shift between the recent/unanswered, but rarely move to any of the sub areas specifically.The part I noticed is that when trying to poke some conversation more philosophy/usage/thought water cooler chat, these quickly get lost in the stream of help requests, new ideas for improvement, etc.Might be nice if these got their own feed on the main page, or maybe a glimpse in the right rail on the main page or something similar, to keep current active ones from being buried in the others.What do others think?

Hello,I work as Global Training Manger in a pharmaceutical company and I’m preparing a presentation on the different incorporation training plan use from our subsidiaries that, of course differ a lot from one country to another. Could be very good to have an idea about which type of this training is done by the other pharmaceutical companies. If someone would like to send me how long is this type of training and on which topics, I will be glad to share with all the result of this small survey. I think could be useful for all to have a benchmark on this point. Thank you in advance. 

Can we please have a more efficient way of organizing and creating notifications. Ideas include:File folders to sort and file standard program announcements, custom client announcements, in-house announcements, etc.​​​​​​​ Ability to drag and reorder notifications Ability to sort by code Ability to copy notifications. It’s tedious to have to not only copy it over to create a custom notificaiton, but also all the language components as well.  Finally, once a notification is clicked on to edit, display the title or code of the said notification somewhere in the pop-up as reference.Thank you.

Anyone else notice this bug when adding new channel content? The description field keeps unfocusing my cursor when editing and then I can’t type in the description field. I can make edits for 2 seconds and then my cursor goes off the description field.  

Dear community;I have created two learning plans LP-A and LP-B and between these 2 LP’s there are two courses that do not belong to any learning plan ( topics are completely different)    I want users follow the learning path ( above ). They need to start with LP-A  and finish all the courses  to continue with Course 1  and so on, I want to restric access to the courses unless they complete them in the right order, but I dont want  to link them in a single learning planHow can I Prerequisite Learning plans with the  courses without creating a learning plan ?I waant a learning path, not learning plan 

Has anyone else experience issues with the enrollment rules not triggering for new users?

Has the team considered coming up with a few more badges?Some more lower level Influencer and Genius badges perhaps to cover some of the new categories that have been implemented since the initial badge campaign began.Also perhaps some tougher to get, more elite badges such as...A badge for hitting that 10,000 point mark @lrnlab  A badge for weekly points over 1000 @Bfarkas  Having your first week at top of leaderboardMaybe some other middle ground ones such as…Having an idea that gets implemented - (That’s a special influencer badge, there) Developing a Guide Attending an EventKeep the excitement and interest alive!

Greetings!We want our presenters to be able to present a PowerPoint from the file in the platform so they always have the most recent version, but don’t want them to have the ability to edit it. We also want our audience to have access to review the PowerPoint after the workshop concludes. I am aware of the slide converter option to upload our PowerPoints, however, our presentations are pretty animation and video heavy. Has anyone had success uploading PowerPoints with animations and videos in them? If so, can you please share your process? Thank you!!   

Is there a way to export test questions that have images associated with them from a Docebo sandbox instance, and import those questions along with the images into a production instance of Docebo?

2 months ago, one particular Learner was able to access SCORM files without any issues. Today, he can’t get any SCORM files in the same course to open (only video LOs will open). Sometimes it’s opening to a blank white screen, other times the new window doesn’t even open, despite the LO settings being set to “Play In New Window.”I remoted into the Learner’s laptop, made sure that popups & redirects are allowed, as well all cookies being allowed, and I cleared his cache data.When that didn’t work, I logged in as the Learner from my Admin menu. I couldn't get a particularly important SCORM LO to load either, but was able to open a different SCORM LO, so I thought maybe it was a problem with the SCORM file. But then I received confirmation that other Learners are opening it without a problem.I then went to the “Learner View” from my Admin menu to see if it would open. I was able to open all SCORM LOs without a problem.Based on this process, it seems like there’s a problem with this pa

I’m liking the ease of use when contacting Help Desk and opening a ticket. I appreciate that I am emailed a confirmation. Is there any way that the email confirmation could contain the content details I typed/submitted?   

I thought I would make this post because I have noticed that some ideas have had  decreasing  vote numbers.Now - Everyone is welcome to change their mind on the ideas presented here, of course, but it dawned on me that it might be possible that an idea presented several months ago gets buried and manages to resurface causing a whole new group of people to see it along with those who have not only voted on it but forgotten about it too.I know how that goes. So they look at this idea that they forgot they voted on and say to themselves - “That’s a great idea!” and proceed to vote on it unknowingly removing their previous vote.So before you hit that upvote button check the color of the button.If it is light blue - you have already cast your vote. If it is dark blue - you have not voted on it.