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Looking to share best practices on how to validate your Docebo platform(s). Regulated industries have specific requirements and we want to know how the most innovative teams are harnessing the power of SaaS while still meeting these requirements.Share insights on how your team manage initial validation before launch and what you do regularly to manage new releases. AND OF COURSE--what can Docebo do to help?

Hi all, Curious to hear how you encourage content owners to keep content fresh in your platform.  In our organization, we have about a dozen or so Power Users that own content creation and maintenance for their respective departments. As you can imagine, what ends up happening is that everyone is focused on launching new content, and maintaining existing content for accuracy, relevancy, etc. goes on the back burner. How do you encourage your content owners to prioritize this? This quarter I’m going to host a content review working session and motivating attendees with pizza and a gift card raffle. I’m hoping that the bribe helps  Bonus question - Do you use the Audit trail to keep track of the last updates to a course? I was thinking of pulling a report like this before our working session and then pulling it again to see the progress we made. We don’t use the CLOR as lots of our content is being created by Power Users. 

​Hi everyone!What an awesome community! It’s been so great to see all of you collaborating with and learning from each other. I’ve also enjoyed reading your introductions and can’t believe how many teleportation enthusiasts we have!! 💫While I’m not able to teach you how to teleport (yet anyway!), I’d love to help you with your learning measurement efforts.But first, for those of you who don’t know me, I’m Scott and I am Docebo’s product marketer for our measurement products, Learning Impact and Learning Analytics! 🥸Learning Impact measures the effectiveness of your learning efforts by streamlining feedback on your learning programs to identify what’s working and take action on what’s not.Learning Analytics proves your learning program’s power on your business by uncovering actionable insights that correlate with your business KPIs.I’m really excited to learn more about your learning measurement efforts and help you along your journey in any way I can.With that in mind, I’d love to he

Hi all, One of the common challenges is to ensure the content in the e-learning platform is always up to date. If anyone has some success process in maintaining training contents are always up to date using some good features available in Docebo, appreciate I can have some good tips for reference to develop the process for my organization.   

Setting up a new ILT course and need to upload the author’s SCORM file as training material. Following this KB article. As noted below, it seems to be possible.However, there is no SCORM file upload options there: Thanks in Advance!

I am noticing that a PowerUser profile that was able to do something before (view user certificates) was not doing it currently.So I went into the system and turned off and on the only custom permission related to the activity for the PowerUser profile. And voila! It started working for that user.The question of the day. Is this normal with change / deployments??? Or it could it have been an order of operations thing? Potentially...but I dont think so…. 

eSkillz will be hosting a new Webinar on 1/27 1:00-2:00 pm EST  “Preparing for Successful Implementation These will be tips and tracks to pave the way for a successful implementation.  Learn how to set yourself up for success and look like a rockstar.  Whether performing an entire roll out or just adopting new functionality within the platform these tips are ones you don’t want to miss.  Register at eSkillz.com/docebobestpractices

So, the KB article on creating tests says that I can use comments for this “...and use the Comments text box to provide feedback for each answer or question. “ See how it says “OR question”?However…..the comment is associated with the answer.  Where’s the part where I can put in a comment for the question? Or do I have to put the same comment in for every answer?

We are looking for a Digital Learning senior manager to join our UN Global Compact Academy team, and hoping someone here might have a great connection to share (or ideas of where to post this job listing). We are looking for a digital learning expert who will be responsible for leading the digital development of the Academy platform (Docebo platform) and the production of learning journeys, programmes and products that provide powerful learning outcome for a global corporate audience across key corporate sustainability topics, including the Ten Principles of the UN Global Compact and the Sustainable Development Goals. The Senior Manager will support the strategic development of capacity of the overall Academy initiative and efforts to maximize uptake and impact of programmatic contents and delivery. Read the full job posting here.About us: The UN Global Compact Academy aims to provide corporate professionals around the world the knowledge and skills needed to accelerate and mainstream

When you select your trigger to be a learning plan event, but choose all courses…….what happens? Does that mean the notification will apply to all learning plans that learner is enrolled in?OrDoes that mean that it will send that notification for each course? That doesn’t seem possible, but I’ve seen stranger.  

Want to send out a quick thanks to the small group of users that were able to make our (unofficial) virtual users  group today! What it lacked in quantity was made up by the quality of the conversation, knowledge share, and connections. We will plan on doing another group in Q1 2022, and would love to have others join. We’ll post to the community when we settle on a date.

Morning Community,A question - as we work with content off of the shelf - specifically Docebo Content, we are finding that people are having issues connecting the dots with activity after module. I used to head off stuff like that with setting up a getting started page in other LMSs, but for the most part I thought I found the interface to the course player is intuitive for most. And I really dont think it is the problem of the course container itself.Take for example this one campaign we recently ran. My first largeThat was until some of my numbers have come back from an important large initiative that involves a course coming off the shelf. We have received a considerable amount of feedback that the messaging at the end of a Docebo Content course is not helping.This is the one that is causing the problemThat big trophy screams close the window - you are done. And then they miss the button in the bottom left hand corner. And never come backNow - where we have tested, and again - and m

Does it violate GDPR privacy regulations to display an instructor’s name on a public course? Do you require an instructor to give permission to list their name? Are you listing instructor names on your public courses? 

Let’s say you have an email notification setup for a specific branch.Down the line you eventually move this branch/sub-branch - the associated email notification then changes to 0 assigned branches. I assume because since it is not in the location that it was created in, the notification module is unable to track the branch any longer.While that in itself is an issue, you would then assume that perhaps it disables itself once it no longer has a branch to target making the event or trigger incomplete. However, not only does it remain active but it will now target all branches. Even though the notification now says 0 branches, it instead will trigger that event for any user/power user that meets the other conditions of the event - regardless of branch location. Huge oversight, would like to see this patched or updated in some way with the new notifications module overhaul.

Hey all,Launching this post to gather people’s best ideas / best practices for deploying courses in multiple languages.We have several customers who have taken different approaches to this, each with their own benefits and pitfalls. I’m interested to hear how others arrange their courses (e.g. into language subfolders? or with separate courses and equivalencies?) and what your preferences are.Many thanks in advance!Evan, Skillslive Edu

I have concerns that users may be able to open multiple different tabs and “watch” dozens of courses simultaneously. Not only does this undermine the value of elearning training, it can cause problems with all of the scorm files vying for memory, leading to strange issues, and confusing support cases. Does anyone have any good solutions for this kind of problem? I have at least one verified case of this happening. 

Hi - Does anyone use Course Expiration (like the hard coded window) to show when a courses content is truly expiring? I have a group that want to be aware of the aging of content and would like to become aware when their courses are old enough to retire.Now I can support that with additional fields to avoid having an impact on the user experience.But I am curious of your approach / thoughts on this.

If you’re in the North and South Carolina area of the U.S., we’re having an unofficial virtual Users Group on Tuesday, December 14th from 11:00 - 12:30. I was just thinking of quick intros and then maybe we could go over a few topics. If you have any specific questions or topics let me know what they are and I’ll compiling them ahead of time. We’ll open them up to the group to see who has the answer or just helpful advice. If you have anything cool that you’re doing that you’d be willing to share, let me know that too! This is just an informal gathering of regional customers to connect, so we’ll keep it laid back, no PPT decks or anything (unless you really want to.)If you’d like an invite, let me know your email and I’ll send the invite over!

Hi everyone,Even in a blended learning world it is likely that some assessments are still paper-based and not transitioned to an online environment, or able to be migrated. I’m curious to know if anyone has a suggestion or solution to retaining copies of the paper-based assessments in Docebo Learn (to keep training records together for each learner), obviously scanned into an online format like a PDF for example?Do you use the LMS for storage, or use a different electronic document store?My gut feeling is to steer clear of the LMS as a document store (not designed for this really) and use something else and perhaps reference back to an record ID number in the LMS course records somehow?Training records retention requirements and specific Registered Training Organisation audit requirements here in Australia require certain things to be discoverable hence my questions.

Feels like I am missing something obvious here. Surely I am not the only one that needs this info. So how have you all achieved this? How do you report on deactivated users. More to the point, can you report on only users that have been deactivated in the last X time period? I see options to report on expire date. But since the Expire date is not impacted when a user is manually deactivated, that field doesn’t help for this scenario.  

Folks - happy Friday. I am running into a small problem with a live learning campaign. I have faced it in the past in other systems, but I am not exactly sure how to corner this one effectively.I have an attestation at the end of a course - it is another learning object - that people seem to be missing. The first learning object is an off the shelf purchase.What would you recommend as a way of delivering a getting started message to the learner inline in the course? Is there a widget that I can sneak up front that expresses “getting started” that will not impact people that are already underway.The learning object (a Go1 “course”) I had to put into full window mode because of concerns with compatability.#Iamstilllearning, #help, #TGIF

We are doing some research into authoring tools and I’m leaning toward Articulate 360. We’re also looking at UDUTU. Any other suggestions?Does anyone know what authoring tool was used for Docebo University? I really love the layout, flow, and user-friendliness of how it’s laid out.THANKS!

This might actually be a question without an answer, but I’m looking for free or low-cost courses to help flesh out our LMS a bit. While I have a few categories in mind (IT, Security, COVID, Sexual Harassment, etc.) this is more of a general inquiry. Where does everyone get their content? 

Anyone use this notification? Can I ask? How do you establish a person as an instructor for an elearning course? My goal is to make “an office” listen to that instructor message for everytime a learner has completed the course.I can trigger daily reporting to the group - but a message would be a bit more real time and elegant.

I’m curious to know how others use the “tutor” enrollment level. We use it for our trainers in training because they attend classes not as students and not as instructors. It used to be very easy to see this kind of enrollment, but with the recent releases, this level of enrollee is hard to distinguish. Our instructors need to see who is a tutor in their class and who is a student. Is anyone else frustrated by this change in functionality?