Solved

Hello, I am trying to add padding within the HTML/WYSIWYG widget and for some reason no matter what I do it will not work.  Anyone run into a similar issue?  Anyone have some code that I can drop in to reflect some space between the words and border?  

Hello, Does anyone know if there is any way to turn off autoplay on the uploaded video training materials?

Hihi!  Is there a report or recommended way to find the # of users that have enrolled in our courses? When I run the course report I can see that 12 have enrolled in one course, 20 in another but these might be the same people. We want a count of unique users that have enrolled in our courses. Would the best way be that I sort them by username and then count individually so we can say for example: 98 partners have enrolled in our 65 courses or out of our 375 staff members, 195 have enrolled in courses.Thanks for the help!

Hi Everyone! I am adding a video using the following code that I found here in a post (I entered the location of our video where the “#” is):<video width="960" height="540" controls="autoplay muted"><source src="#" type="video/mp4">Your browser does not support the video tag.</source></video>My problem is the video box will display, it will not play though? Any suggestions on what I’m doing wrong?  

Hi, I’m brand new to Docebo. My company is in the middle of onboarding and we are working on moving our data from another LMS.I searched on the KnowledgeBase but couldn’t locate what I’m looking for. Is there a way to upload a CSV with a list of users and courses they completed previously? This would be helpful so that data transfers to our Docebo LMS without having to enroll them and mark them complete manually.

Good morning everyone,We would like to use a team email (we use Outlook) that we created as a "template" for all the notifications we send from Docebo. I've tried doing a simple copy and paste and also pasting the HTML code of the email but we can't visualize all the elements of the original communication (e.g. sources, external links, images, etc.).Does anyone know how to do in such cases to "convert" an outlook email into a template that can be used on Docebo?Thank you very much in advance.Edo

Hi guys, I was wondering if anyone knew how to change the top level folder category in other languages from Docebo? I have changed all the folder languages: In English it changes to Keyloop but when I change my language to Italian it is still saying Docebo? Is it in the localisation tool and not under course category does anyone know?  Thanks 

Hi, Can someone please explain this to me?  “The session is marked as completed when the learner completes the training material set as test in the course.” Source: Creating and Managing ILT and VILT Sessions – Docebo Help & Support I can’t figure out how to mark any of my training materials as “test”. Does it literally mean using the Docebo Test training material? 

Hi everyone,Is there a way to assign an Observation Checklist to a group of instructors rather than a single responsible party?Here is what I am looking to do: We have a training team that will be certifying people through a practical evaluation. They are currently using a paper checklist and I want to digitize that process. I have created the checklist, scheduled it, and assigned it to a course. What I would like to see is any member of this training team to be able to go into this course and sign off on someone’s practical by completing the checklist. However, in the course itself, I can only assign this role to a Manager type (Direct, 2, or 3) or a custom individual (just a single person, no more).I attempted to set up my trainers as Manager 3, but this is an impossible task due to the size of the organization.I can’t even preview the checklist because when I go in, I get the following error message: Is there a better way to do what I am trying to do? I’m open for any advice. 

OK, so all you CSS peeps out there...I have custom CSS that was created by people that are not me.  😀 Working on turning on Gamification and the layout when a user clicks on the trophy icon is not working. I know it’s my custom CSS because if I remove all of it, it display correctly.Can anyone help me determine what ‘stuff’ controls the Gamification displays? Image below is showing the issue… Thanks. 

Hello! Our team is delivering recurring vILT onboarding sessions in Docebo. In a nutshell, we have a single vILT onboarding course with many sessions throughout the year. When new hires join, we ask them to enroll in one of the sessions.  We need help tracking down folks who register for a session but do not attend. We want to follow up with these people to make sure they go back and register for a new session. The challenge is that users who are In Progress could be 1) users who missed a session or 2) users who are registered for a future session. Is there a way to differentiate between the two? Secondly, we want to use notifications to follow up with people who missed a session. We tried using the “Learner has yet to complete course” notification to set up recurring reminders to attend a session, but this also gets sent to users who are registered in future sessions, which was causing a lot of confusion. Has anyone else encountered this problem? What did you do? Is there a way to ide

Have you ever noticed our slide converter option get Stucks after we successfully load ppt/pdf file and click publish at the end? Page got stuck without showing the content is converted or not. Each time, I need to refresh the page to view the content is published.Is that the same for everyone or did I miss something?

Wondering what is the best way to deal with this scenario. I have an existing branch and users are assigned their learning plans.Now I have a large number of new users I need to assign to that branch. What is the best way to get the new users assigned to a learning plan without the existing users being assigned also.Would like to hear how the more experienced Docebo superadmins do this.

How can I be notified of known platform issues, e.g. platform downtime?

Hi. Does any one know how to get the notification “user bought a course” to include course id ?

Has anyone created a report/tool to display a users interaction with the LMS? I’m keen to look at what learners do on the platform from registered and then what they do next.I know the audit report for a given period can help a little, but wondering if anyone has done something more sophisticated. I most interested in which pages they visited, courses and enrolments etc.. over time. Like a website and the www server log can be analysed to produce useful reports, seeking something similar.e.g.user registered on platform user visited XYZ page user looked at course XYZ user looked at course ABC user enrolled in course ABC user visited ZYX page user updated profile user unenrolled from course ABC etc..

I setup what seem like it should be standard use of Not Equals To and I pretty much hit a wall.I added a string of characters (text) to be part of the logic, and I seem to have things bleeding beyond it.This no work-yCurious if anyone has had any luck with this group criteria logic and where the miss could be.Misses included titles with spaces and &s (ampersands) - like Sales & Marketing and Customer Service.

I’m new to the Docebo API and I am trying to get the API to add a user.I can add a user via the “API Explorer” using these fields:{ "userid": "killer@domain.com", "email": "killer@domain.com", "password": "some_random_stuff", "firstname": "Killer", "lastname": "Cat", "force_change": 1, "level": 6, "send_notification_email": true, "select_orgchart": { "375": 1 }}I’m using php to connect to the API, and submitting these fields there via the following construct:$data["userid"] = "killer@domain.com";$data["email"] = "killer@domain.com";$data["password"] = "some_random_stuff";$data["firstname"] = "Killer";$data["lastname"] = "Cat";$data["force_change"] = 1;$data["level"] = 6;$data["send_notification_email"] = true;$data["select_orgchart"] = array("375" => 1);// Build a POST request$opts = array( 'http' => array( 'method' => 'POST', 'header' => array( 'Authorization: Bearer '.$token, 'Content-Type: application/x-www-form-urlen

Hello.I am a brand new Docebo user and have a question about using the Feedback Management - notification message.I’ve inserted a .png file as a header to the top of the notification, but the image is cut off on the right and the rest appears distorted. Is it possible to fix this? If yes, how?Thanks much,Marion

Hi all, when we go to course management in an ILT session, it’s never in date order, we always have to filter it every single time using the heading.  Any way we can set this up as standard in our system or is there a setting somewhere I have missed?   

Perhaps I'm missing something but can you move courses from one category to another in bulk (rather than individually?)

Hi, I am uploading certificates to a completed course under Training Material and attaching the cert as a file, however, I don’t appear to be able to view the certificate once it has been uploaded, how can I view the certificate when uploaded or is there an easier way to attach all completed certificates to the course? Thank you

watI’m trying to figure out if there is any use case whatsoever for the configuration above. It sure looks like the selected Course Enrollment Policy directly contradicts the selected option for Course Self-Enrollment. Is there some nuance to this that I’m missing? If not, why am I even allowed to configure it this way, keeping in mind that I can’t even see the Course Enrollment Policy if I choose “Self-enrollments are not available”:The options are at least *somewhat* dynamic.Somebody please help, I’m genuinely confused about this.

Hello, I put together a Learning Plan with two courses and noticed that the two courses in the Learning plan are displayed under “my courses.” How can i not have the two courses house in the learning plan also displayed? 

Greetings ~ I am very new to Docebo and have a question about course categories. I have set up categories to closely align with my catalog titles and I turned on ‘use categories tree’ in catalogs to that users can filter using the categories. I have some courses that are assigned to 2 catalogs but since I can only assign them to 1 category, the category tree filter is not truly reflective of the content. How are others handling this? I tried duplicating the course so that one course was in one category and the other in the 2nd category but now the training history shows 2 records for the course - which is not great and muddys up the user’s completed section with 2 entries. Thank you in advance for sharing your ideas.