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Hello all,I’m working with my graphics team to create a banner image to put at the top of all of the email notifications that are sent by our platform.  I can’t find any information on what the pixel width of email notifications is to pass on to my graphics team.  I’d like to avoid the trial-and-error route to figure it out.  Does anyone know the answer?Thanks! 

Hi!  I am wondering if there is a way to create a report that will show which learners completed elearnings within a certain timeframe as well as the answers that they chose.  I already have a report that shows completion date within the last 90 days, course result and course score.  I would like to be able to add to this report.

Hi all, I’m getting to grips with the certifications and retraining app and I would appreciate if someone could help with an issue I have… We have a course that users complete to receive an accreditation. They are accredited for 1 year & then need to renew - luckily they do not have to redo the entire course! We have a shorter test that they can complete instead.  To test I have set up a certificate and added two test courses to it (one to act as the original, one to act as the re-certification) and I think that all works as expected. However even though the expiry is set to 1 year the option to RENEW NOW appears...  Is there a way for this option to only appear, for example, a couple of weeks before expiry?  It is not the biggest problem in the world - the user should know they don’t need to renew until the expiry date - but as we charge a fee for re-certifying, I just want to “fool proof” it so nobody can accidently pay before they need to! Thanks for your help;Rob

Hello 👋 I’m hoping someone can help me with the following question. Can a power user create an ILT session or event that needs to be approved by an admin first . We have Departments that may want to host ILTs/ VLTs on a specific date for a branch , but we might not approve it due to other training schedule the same or other event (inventory ). I would like to eliminate the email back and forth and hopefully process all requests in Docebo.  WorkflowPoweruser A - Submits ILT/VLT for approval of training for branch managed by Poweruser B Poweruser B/ Admin - Receive notice , Poweruser B approves based on their business needs . Admin - Final approval and activate for enrollment , pre-work courses etc.  

Hi all, does anyone know if it’s possible to remove the unhide password field from the log in page? I have been looking into knowledge articles but can’t find the answer or the setting in advanced settings. 

A huge drawback (for me) of using APIs is that 95% of the endpoints want some ID that isn’t easily visible. Usually you have go to a different API to retrieve it. There are some endpoints in the API browser, like "Returns list of mappable fields for the data importer" under Manage > Users that just 'dump' info. This is very helpful.This leaves me with two questions1. Somewhat rhetorically - How come Docebo has hamstrung us like this?  Why not have a series of standard endpoints, themselves organized collectively instead of hidden all over the place, that provide the basic ID for all catalogs, all learning plans, all courses, all training materials, all sessions, all events, etc. This api-browser holds so many endpoints, many that I can't imagine ever using...but the simple, low hanging tasks are almost impossible to do.2. So, assuming that I can happen upon a list of IDs that I want to use, how do I keep that information so that I don't need to figure out how to find it again? For e

Is there a way to run a report to find the average time taken for users to complete a course.  I need to devise a cost analysis per course.  Thanks

Hello,We require New Hires to complete Compliance Training within 45 days but allow Existing Users 60 days to complete the same training. How can we set different Due Dates for Courses based on the target audience? Thank you in advance for your help!

Can anyone help me to differentiate between “In Review” and “New Only” under the Assets to Review/Approve tab on the My Expert Tasks page please? I tested by approving and rejecting an asset, adding another expert to the Channel, but couldn’t seem to find a difference. 

I have a branch for each of our customer companies/organisations. I would like to report on which branches were created in 2023 (i.e. which organisations were added). Does anyone know if I can do this?ThanksClaire

We must have missed a step in the recipe to include the location from the Docebo Event Venue Location for the Outlook Calendar Event Location. Hoping someone that is using this connection could help guide us how to include it in our recipe. Thank you. 

I need my instructors to manage their own classes; however, they are not seeing their current sessions. How can I fix this?

I have read through all the material on using equivalencies and I am struggling to figure out how to assign source and target. Here is my scenarioWe have a learning plan that includes an e-learning class that contains links to register for an ILT course that is not in the learning plan. hat we want to do is create an equivalence so that when the learner completes one of the multiple ILT offerings they are marked as having completed the e-learning class in the learning plan. This in turn will mark the learning plan complete. My question is How to I link them?Is this correct?E-Learning class in learning plan is set as a target for all of the ILT classes Each ILT Class is set as the source for the e-learning class?Or am I backwards and it should beE-Learning class in learning plan is set as a source for all of the ILT classes Each ILT Class is set as the target for the e-learning class?Thanks in advance

Looking for the easiest way to have all users to recomplete a mandatory courses on “Privacy Laws and the Workplace”. Its an annual refresh that all our employees are required to take each year. Ideally dont simply want to create another course with effectively the same content as this causes confusion for users knowing which course they are required to complete (despite clear instructions) Is there a way to simply add an additional SCORM course to an existing course and be able to produce reporting based on the version that was completed whilst requiring all users to recompleted the new course to be considered complete? Definitely dont want to muck around with resetting completions as these are required for maintenance of compliance  

Hi all,I am not the main user of our LMS however, I do dabble and have come across an issue that I need to fix.How can I setup an email notificaiton to our instructors to inform them they have been assigned to a training session?

We have connected LinkedIn Learning with Docebo. Unfortunately, there are so many courses that it overwhelms our users when they perform searches. Are there any tips or tricks on how to still have the LinkedIn Learning courses available, but not so overwhelming?

Is there a way to give users a calendar in Docebo (similar to the My Calendar widget/page) that will tell them all the upcoming events for all courses whether they are enrolled or not? We’d like our users to see what courses are available and allow them to enroll in courses if they want to. 

Hello everyone, I hope someone can assist. I’m not sure if this needs to be created as a course or Learning Plan. I was asked if this can be done.  I have one certification that includes:9 sessions (M, T, TH -9am - 12) for 3 weeksParticipants needs to submit an Assignment each week.At the end of the training, they will take a 50-question test.Thank you 

I work in healthcare and my Chief Medical Officer would like his Administrative Assistant to have the ability to view all of the same training records he can so that she can follow up with members that have not completed training. Is there a way to do that?

Hello everyone,I recently ran into a course that expired on 12/31. It shows up as expired in the central repository, as it was imported from the content marketplace.We’d still like to use the course in our training, so my question can these courses that are marked as ‘expired’ be toggled to ‘active’ so they can be used again.So far I haven’t been able to find any clear answer to this question in any help documents.I can also confirm that the course settings don’t contain anything where the validity was set to expire, it seems to be something with the content marketplace and the central repository.Any ideas?

I’m looking to have a minimum time between courses in a leaning plan. To be specific, the learning plan has two courses. I want the learner to be in the first course for at least 7 days before they move to the second course. I see I can set maximum time rules, but is there a way to set minimum time rules? I.e., the learner must be in the intro course for at least 7 days before moving to the second course. These are e-learning courses. Thanks. 

@Adam Ballhaussen could you please share how do you collect badges and points in this community?

Hello Docebo Guru’s!I have a facilitator who has uploaded a video, post VILT session, for enrolled users to view for credit or review. The session/event used a custom TEAMS URL, and a PPT was used through the session and was a seamless event with no issues.  Once the recordings were uploaded, it was realized that where an embedded video (using a link to MS Stream) was played, it just showed a blank visual with no audio in the recording.  Has anyone experienced, or are there known issues regarding embedded/linked videos in PPT’s not playing for the audience watching the recording of the session? Thanks in advance for any help!  

Hi all, Happy New Year.I’ve got a colleague that wants to run some contests for his users. i’ve been playing around with the different features, but I’m unable to get any sense of individual or aggregate progress. I was hoping to see information regarding how much progress I have made, my score compared to the average or other similar details but all I can see is whether I’ve started or not.Do I have to somehow link this to a leaderboard? Even as an administrator, if I click on the contest all I get is very broad details about how I had set up the contest. According to the help page I read (https://help.docebo.com/hc/en-us/articles/360020083520-Activating-and-Managing-the-Gamification-App#01H81ZDM0WS2VCDFWRJB9KY6Z9), I should see details about current leaders if I click on the magnifying glass for the contest, but I don’t see anything like that at all...am I missing something?

Hello, I don’t understand why but all course seems to now be showing in all our users catalogs, i usually added branch to catalogs to make sure they were only visible to them and it seemed to work perfectly. I don’t know why now (I can’t tell when the issue started) but this seems to be broken and all course are in the catalogs of my users. Anyone can help?