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Hi there,Just wondering if there is any way to future assign a course on a specific date or, one year after completion of another course.  We have a compliance training that is 5 years long: one course per year.  Each subsequent course must be assigned a year after completion of the previous course.  It would be simple if we just had a small group of people but we hire 10-20 new hires a week who will need to take the course immediately, and then a new course each year for the next 5 years.  So it’s kind of a rolling enrollment for the course.  Each NY new hire must complete the initial course within 60 days of hire.Any thoughts on how to accomplish this task?  I’ve thought of creating groups but the group function only allows info on completion of a course but not the date it was completed.  

Hello everyone,Throwing this out there trying to see if we are the only ones experiencing this issue. Tried to take it up with Docebo Support who said it was an issue with Zoom and Zoom Support telling me it must be an issue with the way Docebo makes the link. (I also lean towards the latter.)Background: We commercially offer trainings for orthomolecular therapy and other health related topics to external people. Our hosts (some 15 people, based in different countries) are successful therapists / medical professionals, mostly employed on a per-event-basis and have their own busy businesses to run outside of that.What do we experience?When we create an ILT event and want to use the Zoom v2 the meeting gets created just fine.HOWEVER, if we make ANY update to the event (even just clicking “Save” without changing anything), i.e. switching the trainer, the original Zoom meeting is deleted and a new one is created.What’s our problem with that?Our hosts are not technologically savvy and all a

Is there any way to connect the Rewards Shop to an actual online store so we can have users just purchase pre-approved items through the Shop?   

Hello, I just migrated from our previous system and launched with Docebo last week! Use case I am trying to solve for: We send out an Onboarding survey (course with a survey) 30 days after a new employees hire date. Has anyone had any luck in creating a group that would include this and trigger 30 days after a users hire date? (I do have the hire date as an Additional Field.)OR...if that is not possible wondering if there is an automated report I could set up to include all users who were hired in the last 30 days or something along those lines. Any help is appreciated! This community has already been invaluable through the launch.

HiI have attempted to look, but results just seem to go on about how to unassign someone.I need to pick up those that have been missed, and need to find a list of those NOT currently assigned to courses or Learning PlansIs this possible?

Hi Everyone, How do I set a deadline for a course in a particular learning plan, but have it available as an open course to anyone else who takes it outside of that learning plan? IE- I need everyone in a particular learning plan to finish a course before an ILT session (specific date). This course is a technology course, so anyone at the organization can take it by signing up from the catalog, but there’s no requirement or deadline for taking it.

Hello!Can I create Webhook through API service to help me to integrate with LMS when I want to create or delete webhooks at run time in my system?

Hello, Has anyone come across this issue? I am trying to create an email notification but it keep asking me to add a subject when I hit the next bottom. Problem is that it will not go to the next screen to actually start creating the notification. Any advice?

Hi!I am downloading the users report to show which user accounts are missing team managers (not direct managers) but I can’t seem to find it available to select. Anyone else know how to run a report for the additional manager fields?  

What is the difference between the two times displayed with Learning Plans? I’ve searched a number of different sites and can’t seem to find the answer. 

I would like to display course completion date on a certificate using the [date_complete] shortcode/tag, but wondering if it is possible to display another date which is two years from the completion date that is calculated dynamically?As an example, if the course was completed by a user on Dec 1, 2023, I would like to display this date and also another date, which is two years from this (Dec 1, 2025). Just wondering if it is possible to display both on the certificate, and if so, how do I accomplish this? 

Is there any way to assign learners to a specific instructor eg for marking an assignment. We’re looking at maybe doing a mentoring programme where learners upload an assignment and they get feedback from their mentor. Instead of automatic notifications going to all the instructors can we assign them an instructor that get’s the notification?This could be an ILT or a course, I just want to know if it’s possible or if anyone has found a workaround that doesn’t involve creating each mentor their own course. Thanks

Hi there,When we are creating notifications only manually created notifications are showing with a play button beside it, however, anything set at “at the time of event” is not appearing with this play button to activate the notification. Thanks so much! LD

Hi! I am very new to Docebo and I can see this a popular topic but was still unclear from reading through the many community posts RE global search but is there a way to hide the Al Results & Training Material tabs in search? All of our courses are in catalogs so it seems like I only need My Courses and Learning Plans & the Course Catalog tabs and that would help generate less confusion about training materials + courses showing up, not to mention they don’t show the course completion status consistently across the tab options - which is also very confusing. Thank you in advance for any help or suggestions. Cheers  

Hi all,Does anyone know how to find all the changes you have made for a particular language in the localization tool?

Hi all,One of our partners has created two accounts for the same user and now we need to merge those two accounts into one. If one of the accounts had no learning history, I would just delete the surplus account, but in this case both accounts have history. I assume I have to use the merge user function to merge the two accounts in this situation, but I’d be grateful for any advice on the best way to do this. For example, should I be merging the one with the least activity into the one with the most activity?Thanks!

My Question: How can I run a report showing the Courses with their associated Catalogs? I need to isolate the courses not yet in a Catalog so we can remedy our 403 errors but I’ve tried several reports and there is no option or column to display Catalog associations.Scenario & Limitation: We want to provide a link to a course’s main page and have the learner be able to review the course description and decide whether they want to enroll. (We want them to see the green Enroll button.) We recently discovered if a learner is given that course link and that course is not in a Catalog, the learner receives the 403 error page. The course must be in a Catalog for the page to load. Additional Context: I am aware that we can provide self-enrollment links that will auto-enroll users into the course the second they click the link but that’s not what we want. We want them to land on the main course page without auto-enrolling, so I need to isolate which of our courses are NOT in catalogs witho

Hello, I would like to permanently set the filter on the My Courses and Learning Plans page to only show learning plans and ILTs since all the e-learnings are housed in the learning plans. Is this possible? Thanks you!

Hi there,We operate our learning across multiple countries and it’s that “Compliance” time of year. Each country has a different set of Health and safety docs but all other policies are pretty much the same. I’m trying to find a way of only having one catalog or channel that has all the policies but when it comes to the H&S policy only the one relevant to their country will show. Otherwise I'm going to have 12 different catalogs which is a pain (Especially given the catalog module in Docebo isn't searchable!) Just in case this affects anything, these policies are set up as courses because we require e-signatures. Thank you! Vesta 

There is a CSS to remove the widget titles for the Desktop version of the platform but is there a way to remove these titles from the mobile app? :(  My desktop looks beautiful and it’s easy to find my widgets now… but my mobile app looks cluttered with titles.  Any ideas? Is this possible? 

We are having trouble uploading the new SSL certificate and it looks like the docebo site is not accepting the new certificate. Can anyone help?

The manager wants to see all reporting user's data in a graphical view like a donut chart where it shows statistics of it.Ex: 

Hello,I want to know if its possible to see who actually downloaded their certificate from a specific course. Do you guys know any ways to see that ? Thank you.

Hello,Can I find the webhook when the student starts the quiz and when he finishes it?I want if it is possible or not. if it is possible, How or which webhook?if not possible, Can I find a workaround?my scenario is, that I want to send the quiz name, start date, End date, and student ID through webhook to use it to inform his parent by starting the important quizzes.

How do I get a learner that I enroll into a Learning Plan that contains Self-Led Training courses to be automatically enrolled into a standalone ILT Course (not part of the Learning Plan)?