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We perform sales onboarding every two weeks, and our onboarding track or curriculum is four weeks long.  I’m looking into creating a LP for each week, separately.  My question is, do I have to manually create 4 new LPs (one for each week of onboarding) every two weeks?  Is there not a way to duplicate an LP?  It seems like a lot of work to have to manually create an onboarding curriculum that regularly occurs throughout the year.  How do other organizations handle recurring onboarding curriculums with ILT (VILT) courses, eLearning mods, videos, documents etc.?Thanks for any insight.

We are still in the onboarding process and I am running into an odd interaction with Docebo and MS teams. I can get the meetings created and enter them, but everyone joining from Docebo comes in as a presenter. My expectation would be instructors would come in as presenters and students would come in as attendees. Has anyone else experienced this?

I have noticed a recurring issue where learners complete the content in a course (it shows 100% complete inside the course content) but Docebo doesn’t pick that up and show the course as complete.  It just shows them as “In Progress.”  This only happens about 5-10% of the time, and I haven’t been able to replicate it myself.  This is required compliance training, so it is important for me to get as many people across the finish line as possible.This only happens to the courses that I built in Rise 360.  The others built in Storyline work just fine.  The courses are uploaded in the xAPI format and displayed in lightbox mode. I was told that the problem could be that there is no “Exit Course” button, but when I add that, I get even more users hung in the In Progress stage because they just click the Close X at the top of the lightbox instead of clicking the Exit Course button.  Does anyone have any guidance on how to deal with this?

Hi,Is there a way to mark attendance through CSV file?Thanks,Liza

Hi,I am trying to create new users with additional fields in Docebo via the API. Currently I have a few additional fields that are not being set when I am creating a user. Is this possible ? Thanks, Ben

We have a ILT that we want to link to on our users home page to allow them to enroll themselves. But the link is not working. It keeps pulling a link for a specific session. And isn’t working.. :(  Any suggestions?   

Hi Everyone,Does anyone have a best practice on auto assign courses, according to the employee's job title?  Thank you

Hi EveryoneIs it possible for line managers to see the actual date(s) when an ILT session is scheduled to take place for a member of their team?The User Personal Summary shows when the person was enrolled on the ILT session but doesn’t state when the ILT is scheduled to take place. Many thanks

I see how to change the columns that display each time you view the Enrollment tab under Course Management. Sadly, Support confirmed that we can only have 9 columns available.Is there way to update the columns that display by default? For example, I’d like to have User Status always showing instead of Level since Level adds no value to the information the tab displays (at least for us). 

Hello, I’ve been giving people 1 point per course.  Users say 5 or 10 would be more motivating. I’m cool with that.  if I change my course completion badge from 1 point to 5 points will it give everyone 4 extra points for their past completions? Or will all past point earners be out of luck - and more importantly, those past point earners would be at a competitive disadvantage.  make sense?

We have a course that learners follow independently and then an instructor needs to observe them carrying out certain tasks in real time on an application. As learners go through the course at their own pace, it’s tricky to predict when we need to make instructors available. To make planning our side easier, we’d like to put something on Docebo that says “these are the dates/times that are available, choose one”. Only one person should be able to “enroll” for any given observation session.As the instructor only needs to observe the learner, there is no need for a webinar or teams meeting or anything like that - there doesn’t need to be any contact. Just a way to give options and have learners choose one and that option then not be available to anyone else.I can’t see an obvious way to do that in the platform. Does anyone have any bright ideas?

How do I change the logo at the top of notifications?

Hi all, Does anyone know if we can change the term “ILT” to something else (like “Workshop”) where it appears on the LMS? Maybe some CSS code? None of our learners use this term so having it there is kind of awkward...if we can’t change it then that’s fine, thought I would just ask :) Thanks for your help,Rob

Um - I had a manager reach out and ask me is there a way to sort on first name last name in My Team. And I almost feel silly saying no.Am I missing something????Yes they can search - but not sort by name their team members?

Hi guys,I have a set of recordings in mp4 files I would like to upload to Docebo and I keep getting the error:This video has been created with a codec that is not supported.Based upon this document and comparing my file codec information from the SS below I am using H264 for video and ACC for audio.Do you have an idea what is bothering Docebo?Cheers,George

Is there any way to export a csv of pending user data?  

I have a question about the GO LEARN app. Is there a way to know if the GO learn app is being used by my users? How often ...How many logs in? etc.. How can I get a report of that??? @Bfarkas @lrnlab @dklinger 

Hi, we have a question regarding background jobs. Does background job long queuing happen because of the cloud server or could it be the simultaneous report exports?

Hello Friends,I would like to hide “Next Recommended Content” on this screen below:Is it possible to hide this using CSS? And if so, would you be so kind to share the code? Many thanks-Steph

Hello All,  We are going to launch Docebo in my organization soon, I am trying to figure out how to assign custom domain, the IT team needs DNS Record and A Host exact data however unfortunately I am unable to get any response from the team.  Can someone here guide me how to go about it incase you have set up a custom domain ?  ThanksAmi Kotak 

I created a SCORM file in Adobe Captivate 2019 and have an exit button on the last page. The course is set for infinite attempts. Course is set to complete when 100% of slides are visited. If I exit (by clicking exit button) and I attempt to re-open the course in Docebo, I open the last page where the exit button is (I assume this is the bookmark being passed from SCORM file to Docebo).I had expected that I would be able to retake the course, but can’t seem to get to the start page. What am I missing?New to Docebo and Captivate :-)

Hi everyone!I am just looking for some advice around the training video supplier of iHasco and SCORM completions.  I am using their SCORM files and when we complete training, it completes within the SCORM but still shows “in progress” in Docebo.  Can anyone help with this as I’m manually completing for people and surely this should auto update once the training has been completed.  Has anyone else had this problem and know a solution?ThanksPaul Foxton

Hello,Anyone have a way to stop these tip boxes from showing up? Every time I log in as another user, then switch back to my account, these tip boxes show up again. Its like playing a game of whack-a-mole. And, using MS Edge, the ones at the top of the screen do not show up correctly. I cannot close them.Thanks

I’ve got a Power User with a certificate attached to a Learning Plan, but the fields on it are all designed for a course, so they are not filling in properly.ideally I would simply copy this cert & tweak it for an LP, but Docebo won’t let me do this, so instead I’ll have to just create a new one.The problem is I want to keep the template. There doesn’t seem to be a way of downloading the blank template, but i’m hoping that i’m overlooking something here. Does anyone know if there’s a way to download the blank template from a Certificate?Thanks,Nate

We are building branches, mostly partners, in readiness for their users to sign up.Is there a way to report on branches with zero users?