Solved

I’m running into issues with the Branch Reporting.  When I run it as the SuperAdmin, I get the “donut” Performance by branch to work as well as the data at the bottom with Sub-Branches showing the correct numbers of Enrolled, Completed, etc…When I login as one of the powerusers, I don’t get the “donut” data and the bottom only shows number of users, not other data is populated. We are trying to run reporting based on the following:VP, HR, Training Manager - See all districts, sites and employeesDistrict Manager -See their sites and employeesSites - See their employees.I’ve tried everything I can think of can’t get it to work correctly.Ideas?

I have a course. This course is included in multiple learning plans.I need to unenrol a user from said course.This particular user subscribed to this course through a learning plan - therefore Docebo won’t let me unenrol them from the course directly. I don’t know which LP they enrolled from…. Indeed, it could be more than one! How can I find out which it was? Is there a more elegant way to remove said user from this course than brute force unenrolling them from the learning plans?  

Hi, I'm wondering if there is a way to set a user's "Course First Access Date" for a course when manually editing a course enrollment to "In Progress" or "Completed" for a learner.I noticed when manually editing an enrollment for a learning the "Course First Access Date" is not populated in reporting. I can understand why by default this would not update on the user record as it could be potentially tied to our “monthly active user” count. We have a potential scenario where we may need migrate user status “In Progress” and “Completed” to a new course version. For our reporting and tracking purposes we also need to migrate the "Course First Access Date" for each record. Does anyone know if this is possible either thru the UI, the API, or with Docebo’s assistance?Thanks,Dave

Has anyone had a need to create several ILT sessions which are classroom and virtual at the same time/and date?  I saw the Session/Event for Blended July 2022.  When creating, I’m not seeing where the learner can select classroom or virtual.  What about best practices for blended on notifications.  Thank you for any assistance.

We are getting feedback that a question is harder than expected. We take that as a reason to improve and we need to refactor/rethink out our instructions.For folks that play the SCORM game - is there a sample text that you use with an image hotspot interaction? Any additions would be appreciated. 

We love to use images but recognize they’re not very accessible. So we were hoping to add alt-text to the images to help our users with screen readers. Is there a way to do this? Am I missing a setting or button or something?   

Anyone know how to do this?

When will the March release webinar recording be available?

We like to announce upcoming courses to our users. But on the card I always have the "FREE" that I would like to replace by "TBA" or leave blank. Is it possible? And if yes, how? I tried going to the localization tool and changed all the FREE I could find. Did not change anything.

Hey all, we are trying to automate some of our notification or newsletter processes as part of our New Hire training. Does anyone know of a good way to send a notification triggered by group enrollment? We are trying to avoid notification based on course enrollment for this particular use case.

Hello!I have been using Docebo for about a year to build self-paced trainings for my organization.  Sometimes the trainings need to include links or pdfs for many additional resources. The “Reference Materials” widget is what we have been using, but it is a bit awkward that it will only show the learner 3 items at a time.  3 seems like so few! Is there any way to make more items visible on this list?   

Hey y’all,  We are looking to build a test out option for our learners. Right now the way I’m thinking of this is:Course A [set as source]Course B [set as target] (Navigation setup as sequential).Passing the test in the source marks the material in the target as complete, but does not unlock all training material. Is this a feature and not a bug? Or am I missing a step?  

Has anybody tried to create training content using Screenrecorder option available on the platform and later when you try to upload it gets lost ?I have been trying to create a training content using the screen recorder option and when i upload it , it shows content uploded however its just lost .. nothing happens after that.  

Does anyone know if it is possible to customize the information that is contained in the [calendar_invite] short code for a ILT Session?It only containsCourse: NAME Virtual WorkshopSession: June 1-2, 2023June 1, 2023Course link: LINKWe would love to add some additional information here and give a little more instruction/depth to the invite.

Hi,I am going to call API get_multiple_ilt_sessions to get session enrollment. Could you let me know how to change current_page_size which is 10 by default?Thanks,Liza

Hi all,When I create Docebo tests in courses and users are resuming the test, the “RESUME THE ASSESSMENT” button is cut off, if I use the translation tools I can change to “RESUME THE TEST” and then it will show up, but I want it to say “RESUME THE ASSESSMENT”, any ideas with CSS that can fix this?Thanks in advance! 

Hi there,  I am wondering if there’s any way to configure certification on Docebo so that users must complete several courses in order to get a certificate, without grouping those courses into a learning plan? 

We have a page where we want our users to be able to see only the learning plan that they are currently on (status either not started or in progress). No other learning plans.  Is there a way to set this up?  I tried using a my courses and learning plan widget set to all courses and then tried this CSS which I modified from another one I saw elsewhere in this community… it didn’t work.   /** Hide completed items from learning plan widget **/#doc-page-25 ui-cards-grid:has(.ui-card-status-done) {display: none;} Then I tried creating channel that had the possible learning plans and to hide that way using the code I found on the page linked above. But that didn’t work either… /** Hide completed items from the channel **//** Oh - and remove the gap while at it **/ #doc-page-25 ui-carousel-item:has(.ui-card-status-done) {display: none;} Is there a way to make this happen?  

Hello Community, I have a task that requires me to create a course and then add the completion date, (every users completion date is different and historical. I have the course created and it’s an ILT course. Is there a way to import just a completion date on an existing course? FYI I still need to enroll these users and would like to do that by an import as well. Maybe this can be done using the same csv? As always thank you in advance, it’s much appreciated! 

Morning Docebo Community! We’re trying to get our people managers across the business to use the “My Team” functionality more, and one of the things we would like to do is have managers enrol their staff into face to face workshops (or ILT to use the Docebo term) that we have set up. Unless I’m missing something, there only seems to be the possibility of enrolling them into the course as a whole, and NOT into a specific session. Is that correct, or is there some way that we can use the functionality to have managers pick a specific session for their team members? I know we could set them all up as admins and have them enrol learners that way but (1) that’s a lot of effort to set everyone up with the correct rights/manage them and (2) if there’s too many steps to follow I know that most of them won’t want to do it... Thanks for your help as always! Rob

Hello All , I am trying to add a video that is available on the govt site , which is open to use. However I am not sure how to use it on my training content ?  I could post the URL on the course description and by clicking on it the use can go to a new window which run the video, However I am trying to add the video in the Docebo course window. I have followed steps mentioned on this link : Creating an HTML Page as Training Material – Docebo Help & SupportHowever I see a still frame and not the video. sharing the screenshot if it helps. I hope someone can help me with basic steps of doing it. ThanksAmi 

If a manager enrolls one of their team members for ILT does it show that the manager enrolled the user or will it show as if the user enroll themselves? 

I have an elearning course that a user was enrolled in (I have the audit record that show they were enrolled) but the course is not showing in their learning. They are also not showing up in the course enrollment when I look at Course Management. What do I need to do to get the course to show up in their learning. 

Has anyone ever been able to set up a delayed enrollment into a course?  For example, we want new hires to complete a course, but not until the end of their second week. Thoughts? 

Is there anything that Power Users can do to share ownership of a Catalog? Or do I, as a Super Admin, have to grant access each time one PU creates a Catalog that another PU might need in the future?