Product Q&A

Hello everyone!I’m trying to assign a user their manager via API, but I get a response 200 (success) with the following message:{ "data": {  "success": true,  "user_id": 13115,  "message": "Cannot assign manager to the user" }, "version": "1.0.0", "_links": []}Why can I not assign the manager?My uncertainty is in the request structure:"manager": {    "__manager_type_id__": 0  }Should I set that “__manager_type_id__” as the manager’s ID? As a text (in quotes) or as a number? (both ways are not working, otherwise I would not be writing here :) )Can anybody advise? Thanks in advance.Best,Mauro

Is it possible to create a test within Docebo that offers scoring based on how many questions were answered correctly in the allotted amount of time out of the number of questions attempted rather than out of the total number of questions?An example of what I’m trying to achieve: A test has a time limit of 1 minute with 10 total questions. A participant is able to answer 5 of the 10 questions within the 1 min time limit and gets 4 of those 5 questions correct. They receive a final score of 80%. So far I can only get the score out of the total available questions rather than just the questions attempted. In the example above the learner receives a score of 40% instead of 80%.   

The icons for course element status are the same and in our UX also very similar colours. We have a couple of videos that never mark complete because they are not quite watched till the end. Unfortunately they are not our videos so I can’t clip them. I wonder if there is a way to change the icons that display for In Progress or Completed to make it more obvious. I don’t find this in the settings but I thought someone may know how to do it with CSS. Many thanks!Aimee *circled ones are In Progress the other two are completed. 

Is it possible to have the Activity Overview Widget to show the sessions and enrollments of all users? As a superadmin I have no use of seeing my own activities but would love to see statistics of all users.

For release "February 2023: Mid-Month Release"I'd like to know whether there are some changes to certificate. We suddenly ran into errors after 2/16 when calling Docebo API. We consulted with our server team, It seems Docebo allows TLS 1.2 and above connection and requests cipher suites ‘TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384’ or ‘TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256’ to shake hand with client.  The two cipher suites doesn't exist in our server. But it worked well before 2/16. so I'd like to get more support from Docebo. Thank you!

Evening everyone. So we have access to Go1 for access to over 50K courses.Cool.  I have people showing up asking for leadership courses and courses for managers, but that does not help when you start off at ground zero.And so - that question of the day? What method do you use to help curate content forward from Go1?

Hello all, looking for ways to organize my learning plans. We have multiple roles following multiple paths. Would like to see some way to organize such as:curriculum 1 section 1 module 1 sub module 1 sub module 1 module 2 etc etc The current system doesnt allow to set up a curriculum and then divide it without creating seperate learning plans for each section. Thanks in advance for your comments

Is there a way I can view / export / find out which scheduled reports are received by which user? Thanks!

Some of our eCommerce sales are associated with a contract. The contract specifies the payment terms. To allow customers to self-enroll in a course that is sold as part of a contract, we provide them with a coupon for 100%, which allows them to bypass the payment portal. For these transactions, we need to display a contract number in the transaction report to support our integration with accounting - ensuring that they know the course was really not free, but should be invoiced per the contractual agreement.  Any thoughts on how we could potentially accomplish this? Thank you,

Hello,I produce my videos via Scorm. The reason I do this, as I build clicks into my training. I.e. click here to access this, click here to go to the next section. etc. The video pauses until they clickI believe the Docebo player does not support these options, it just plays through the clicks. For the Scorm, I noticed that I can have the video playing as I have another Tab open or something over top of it. So, its just playing in the background. I like the way the Docebo player stops the video if you navigate away from it. Question:Are my assumptions about the Docebo player correct? i.e. it will ignor the pause and clicks? Does anyone know a way to configure scorm, so that if a user navigates away from it, it will stop the video from running in the background? Thanks,Michael

In July 2022, we released a new feature on Learning Impact to give you the option to add DLI questionnaires as part of your training material in the LMS. This feature is a great way to increase the response rates of your training materials, ensuring that your results are representative of your target sample and that your quest

Dear fellow community members,I need to create a course with self enrollment, but this course should only be visible to a few branches of my company, so that only employee of those branches can enroll.Did anyone of you ever managed this?Thanks in advance for your replyRegardsStefano 

We need to assign New Hires for a specific group training after they have been here for 3 weeks. We know that we need to set up a group Then set up an Enrollment Rule to assign a Learning Plan to that group of people We have an additional user field labeled “State Date”. Users are added every week. What can we use to get the users added to the group after 3 weeks from start date?  

We’re interested in using Docebo Connect with Workday. Is there anyone using that currently that could answer questions? Thanks!Kelly 

Has anyone imported “Is Manager” and “Direct Manager” in an automated way into the system?  If so how?  Do you use the API?  Do you use LDAP?     I have SSO setup but it does not pull in all the fields I need and I want to make sure we have an automated way (Not CSV file) to do this. Thank youEric VanAuken

I found an article about how Supervisors can look at direct reports of their direct reports, and use the mass action feature to assign them courses, just like they can for their direct reports. Screenshot below. But when I look at ours that option is not available. Screenshot below. What am I doing wrong? I think there’s a setting I need to change, but I can’t find it. 

Hello, My company is trying to track licensing for a specific state. The application will need different managers signatures. The user will first have to download a workbook, answer a few questions, and the application will have to be uploaded by one of the managers. I would like to have this done as an assignment, however, this same application will need to be downloaded and filled out by the user. Is it possible for the user to download an assignment that is uploaded by a manager or is there another way for it to be done?  

Hello all,We need to use more than one branch for a given user.The problem is that we cannot assign two or more branches using a csv file upload.Is it possible to use APIs to do this load, and also changes? Any recommendations? Thank you.

During the conference in 2022, someone asked about the capability of adding a Learning Plan to another Learning Plan, does anyone know if this is in the works, or just a thought?

Hello,I didn't find in the documentation if the LMS accepts contents in the Common Cartridge format.Has anyone in the community already used this format in the LMS? Thank you. 

Can anyone tell me where you can edit and rename these widget headings? e.g. instead of ILT I would want something like ‘Upcoming courses’ 

Hey there!  We are trying to see what instructor evaluated an assignment for a particular course. Is there a report setting you recommend? 

Is there a way to create a link that will automatically sign up a user for the session link they click? 

Hello,Does anyone use Docebo to house documents that are not only for training for example like a Job aid or resource documents? 

When creating new course, can one of the tabs be Reports/Custom Reports and enable to option to attach the course to the existing custom reports/reports at the point of course creation?