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Product Q&A

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sfrostHelper I

asked in Product Q&A

Has anyone ever done a pay what you can model for courses and if so how?

We are trying to figure out a way to do a pay what you can model for courses and are struggling with how we might implement this in our system… has anyone done this before if so how?

sfrostHelper I

asked in Product Q&A

Widget Height differences... is there a way to adjust the height of the widgets?

My widgets are coming in at different sizes and it’s frustrating! Is there a way to set the heights of the widget so that they’re the same sizes? Would I do this with CSS? I measured the height with snapshot and then created an image of that height and it looks better (see top left image) but it’s not great… Any idea how I could fix this with CSS?

DanielGuide II

asked in Product Q&A

Survey results downloading as text file rather than excel file

Hi all,When I click the button shown below to download survey results, the file is being downloaded in text (.txt) format rather than Excel format. Does anyone know why this might be?

JenWalshNewcomer

asked in Product Q&A

Creating a power user from self-registration - is this possible?

Hi everyone,Is it possible that person who self-registers in Docebo can automatically be assigned to a certain power user profile? We work with public school teachers, and want to make them Power Users so they can manage their students in the system. I’ve figured out how to make them a PU using a CSV file, but I’m wondering if we’ll need to upgrade them to PU once they have registered. Does anyone know if there’s a process for this, or have a work around?Thanks!

Chelsy KoshyHelper II

asked in Product Q&A

Locating and Customizing Docebo's Assignment Submission Notification

Our instructors are receiving an automated message from Docebo, informing them about a user's assignment submission. I'm having trouble identifying the source of this notification. I have thoroughly checked the available notifications but couldn't locate a specific one matching this message. Could someone kindly assist me in determining the origin of this notification and provide guidance on how we can modify the content of this notification?

suzanneearlNovice I

asked in Product Q&A

Reporting on waitlisted learners

I am working on reporting for our ILT and have a filter selected to show waiting users Custom reports>Session enrollment status (including all but suspended users).There are no learners being reported as waiting users, but I know there are waiting users when I look at course management.Any ideas for a work around? Anyone else having this issue?

Zoe.MetcalfNewcomer

posted in Product Q&A

Custom Reports

Hi Community!We have been experiencing a lot of issues with our custom reports not being delivered to users. Is this something others are experiencing? If not, how are you setting up reports to get delivered to internal users daily?

Matt270888Novice I

asked in Product Q&A

Where can I edit the New Course Page look and feel and banner

Hi everyone,New course pages I’ve exited the preview mode and now I want to edit the look and feel and also see what we can achieve with the banner also. But I cannot find where I can edit the course description look and feel.I may be missing something… Can anyone point me in the right ?

alena.kowalskiNewcomer

asked in Product Q&A

Track badge sharing to social media

We just created a new badge and enabled sharing to LinkedIn and Facebook. Has anyone figured out a way to track how many people have posted their badges to social media?

lrodmanGuide II

asked in Product Q&A

Is there some way to allow all my separate-branch-powerusers to add my courses to their learning plans?

Use case: In my platform, Institute, about 100 companies subscribe to our premier service tier and can create courses and learning plans only visible to their own users - along with all the general Institute content. They want to create learning plans including my courses and their courses. Can I somehow enable this without having to edit those learning plans myself (or someone else with superadmin)? Thank you!

dklingerHero III

posted in Product Q&A

Observation Checklist - Notification receipes

Good afternoon from the East Coast.I am aware that all of our organizations are different.We are just kicking off OTJ checklists and I want to make sure I am thinking about it in a clean way.From what I am reading We get multiple opportunities to let people know about an OTJ checklist being assigned with the user level - enrolled in a course, has not yet completed a courseWe get also opportunities from the learning object itself (which in this case is the OTJ checklist).It does look like we will have a centralized person acting as the observer per course. which is good.So I wanted to see, how do you all take advantage of these levels of notification?

lrodmanGuide II

asked in Product Q&A

I thought course links were "fixed"?

That is, I had a power user try to share a /play/ link for a course to someone who was not enrolled in the course (a course with open self enrollment to all users) and that end-user got a 500. I thought this was fixed? Or is it just coming soon perhaps?

cthgfNovice I

asked in Product Q&A

Recording CPD Reflections Help

We’re looking at using Docebo to support our staff’s regulatory CPD requirements, but struggling to find an elegant solution.Our staff are required to…complete regular self-evaluation and development (rather than prescriptive CPD points/hours) on training they complete both internally and externally, make notes on the learning objectives for a piece of training, and to reflect upon what they have learned and how it was useful to their professional development provide a report detailing their CPD reflections if asked, they’re not required to submit annually etc. So far we’ve been looking at the external training app, but a few of the default fields aren’t really relevant and it’s a bit clunky using it for any internal training too. We’ve also looked at using a Course containing a Survey Item, but that doesn’t seem to be something users can repeat to log new activities. Wondering if anyone has any similar CPD requirements in their organisation and can share your solutions?

sfrostHelper I

asked in Product Q&A

How do I pull a report of every users in my instance?

I want to find users that we’ve put in but who have not done anything…. How can I figure that out?

Neil PattersonGuide I

asked in Product Q&A

Docebo Connect - Outlook integration

Hi all,Hopefully a quick and straight forward question to anyone that uses Docebo Connect for the Outlook integration…Is it only the ‘admin’ Outlook account that links to Connect that needs to be M365?We are moving across to 365, but probably not until next year, but we do have a number of licences for it for testing and configuration. My thinking is that we can use one of these accounts to do the ‘middle man’ bit of Connect that will then send an invite to the rest of the firm’s 2016 Outlook accounts.I really hope this is the case 😊

kgmeloyContributor II

asked in Product Q&A

Will setting a question's category to 'none' remove it from a question-bank generated test?

Hi all, I’ve got an exam that displays 100 questions from a bank of 250, and all are being pulled from 25 categories in the bank. We’re still kicking the tires and all seems good, but today we made some changes to a couple dozen questions that changed the type from ‘multiple choice’ to ‘single correct’, which meant I have to make new versions of them since there doesn’t appear to be any way to change a question’s type once it’s been created.I’ve gone into the first few and changed the question category in the bank to ‘none’ so they will no longer be pulled into the exam, but after saving them, they still show “Assigned To/Question Usage” for that exam.Does anyone know if they will indeed no longer be used in this exam? Or - how do I disassociate those questions from the exam? And finally - once a question is -not- associated with any usage, can it be permanently deleted from the bank? Thanks in advance!

robjardimContributor I

asked in Product Q&A

Groups - Who isn't in one, and who is in too many!

Hi all, I’ve got a massive mandatory testing rollout coming up - one of the modules going out is SM&CR and our compliance function have split the module into several different versions, dependent on job role and SM&CR level. Some of these versions are difficult to organise for as they apply to multiple different users with different job titles, branches, departments etc. and the easiest way I could think of organising it all is by setting up a different group for each version (some with quite complicated assignment rules - manual assignment was a no-go, we just have too many people working for our company!) Long story short - is there a easy(ish) way to check:If there are any people in my user list who don’t belong to one of these groups, and If there are any people who appear in more than one of these groups (due to accidental crossover of assignment rules etc.) Thanks as always for any help you can provide :)Rob

Jonathan CrichtonNovice I

posted in Product Q&A

What is the best way to allow users to post to social media about course completion?

Hello everyone,We would like users to have the ability to post to social media to announce at the point when when they complete a course.I understand that the way users can share on social media a badge they have gained which corresponds to completing a particular course. However, to do this it appears the user needs to go to “My Badges and Points”. We would like to capture the users enthusiasm at the point of course completion. Does anyone have a way they prompt or encourage users to share their achievement from the course completion screen in the course player?Cheers,Jonathan

Gary JarvisHelper I

asked in Product Q&A

Uploaded videos blurred for the first 30 seconds when using H265 Codec - any suggestions?

Has anyone had issues with videos being uploaded to training material that are very blurred for the first 30 seconds after being rendered by the Docebo system? We have loaded over 400 videos and have not has any issues before. If I upload in H264 then only the first 5 seconds are blurred, but If I use an HEVC H265 codec it takes 30 seconds to become clear.If I look at the original files using, say, VLC they are clear and in Premier Pro they are clear. I am using the same Export setting as all my other video’s.Any suggestions?Thanks Gary

yilly3Newcomer

asked in Product Q&A

How can I find users that are assigned to multiple branches?

I’m trying to do a clean up of our system in Docebo and found that many users in one particular branch are assigned to multiple stores (sub-branches). Is there an easy way for me to extract this information so I don’t have to check each individual sub-branch to see if there is a duplicate?

DanielGuide II

posted in Product Q&A

3D Games in Docebo

Hi all,I was just wondering if anyone has had any success using 3D games in Docebo. My organization is interested in adding some 3D training material to our site, but we're wondering about integration with Docebo. If you've deployed 3D games in Docebo, please let me know in the comments below. I'd love to know what software applications you use, if you outsource game development, and the final format of the games (SCORM or otherwise) when uploaded to Docebo.

sjennings78Helper I

asked in Product Q&A

Is there a way to "follow" a catalog or get a notification when new courses are added to a catalog?

I know you can follow a channel, but is there any way to accomplish this for a catalog? What we’d like to be able to do is get some sort of notification when new courses are added to a catalog that the user has permissions to see. If not a notification, then some sort of news feed that shows the newest courses that have been published?

nichole.chandlerContributor II

asked in Product Q&A

User Interaction Report Needed

Does anyone know if it is possible to run an interaction report that shows you the answers each learner submitted for each question in a SCORM package? I see that the data exists because I can drill down to this level by each learner, but that is very time consuming. I want one spreadsheet that shows each learner, the question, the answer they chose and the correct answer.

lhubbardHelper I

asked in Product Q&A

ILT event, request learner Menu (food preferences) selection

How would you handle this scenario…..Learner can self enroll in an ILTThe organizers of the ILT are providing food. They want to know your food preferences PRIOR to the event.I was thinking a survey might work? I am stuck on how to make it a pre-work requirement.It would be the only training material option, so the whole ‘make it the first’ is moot. Attendance is still the method for course completion.I might be able to include the URL of the survey in the ILT enrollment notification instead of the training material option. But since I need the responses tied to the course and not shared responses, I don’t know if that will work. The reason for that is what if someone used to eat anything, but now they need gluten free.And then, how do we capture the survey responses? The instructor needs to see it per course. Thoughts?

EmilyW_TacomaNovice I

asked in Product Q&A

Widget Course missing text

We added a widget to our homepage for learners to see their required training. You can see I have this both in the “Not Yet Started” and the “Required Training” sections, showing slightly different information in each. I think that the one on the right should have something in the blank area I highlighted, but I can’t figure out what field it is. The module content I uploaded in the central repository has a description as does the course in the learning path. What am I missing?Thanks!

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