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Product Q&A

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3,889 Posts
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3889 Posts

DanielHero III

posted in Product Q&A

3D Games in Docebo

Hi all,I was just wondering if anyone has had any success using 3D games in Docebo. My organization is interested in adding some 3D training material to our site, but we're wondering about integration with Docebo. If you've deployed 3D games in Docebo, please let me know in the comments below. I'd love to know what software applications you use, if you outsource game development, and the final format of the games (SCORM or otherwise) when uploaded to Docebo.

sjennings78Guide I

asked in Product Q&A

Is there a way to "follow" a catalog or get a notification when new courses are added to a catalog?

I know you can follow a channel, but is there any way to accomplish this for a catalog? What we’d like to be able to do is get some sort of notification when new courses are added to a catalog that the user has permissions to see. If not a notification, then some sort of news feed that shows the newest courses that have been published?

nichole.chandlerContributor II

asked in Product Q&A

User Interaction Report Needed

Does anyone know if it is possible to run an interaction report that shows you the answers each learner submitted for each question in a SCORM package? I see that the data exists because I can drill down to this level by each learner, but that is very time consuming. I want one spreadsheet that shows each learner, the question, the answer they chose and the correct answer.

lhubbardHelper III

asked in Product Q&A

ILT event, request learner Menu (food preferences) selection

How would you handle this scenario…..Learner can self enroll in an ILTThe organizers of the ILT are providing food. They want to know your food preferences PRIOR to the event.I was thinking a survey might work? I am stuck on how to make it a pre-work requirement.It would be the only training material option, so the whole ‘make it the first’ is moot. Attendance is still the method for course completion.I might be able to include the URL of the survey in the ILT enrollment notification instead of the training material option. But since I need the responses tied to the course and not shared responses, I don’t know if that will work. The reason for that is what if someone used to eat anything, but now they need gluten free.And then, how do we capture the survey responses? The instructor needs to see it per course. Thoughts?

EmilyW_TacomaHelper I

asked in Product Q&A

Widget Course missing text

We added a widget to our homepage for learners to see their required training. You can see I have this both in the “Not Yet Started” and the “Required Training” sections, showing slightly different information in each. I think that the one on the right should have something in the blank area I highlighted, but I can’t figure out what field it is. The module content I uploaded in the central repository has a description as does the course in the learning path. What am I missing?Thanks!

dwilburnGuide III

posted in Product Q&A

"New" Reports not updating - anyone else?

We have been running for about 6 months. For the sake of discussion “Reports” area = “Old” Reports, and the New Reports are = “New” Reports.Is anyone else having issues with “New” Reports not updating for the last couple of days?DetailEarlier this week we received hard errors when pulling “New” reports. We contacted Docebo and was told it was a known issue. Today I found that “New” reports was working but the data had not updated over the last two overnight runs.Know that the “Old” reports rely on real time data and not the over night run I pulled a report and everything is there.Dave

melissa.herndonNovice III

asked in Product Q&A

Course enrollments via CSV - user notifications

We would love to have the option to turn off enrollment notifications when doing mass course enrollments via CSV. The “send notifications” option is available for user management via CSV import shown here, but not course enrollments.The only way we can accomplish that right now is to turn off ALL course enrollment notifications, run the CSV and then turn it back on, but this is not an option for our Power Users. Any ideas?

gigi galgocziContributor III

posted in Product Q&A

Expired users still show in ILT sessions

Hello, I have a large customer managing a large number of ILTs every month. When an employee leaves the organisation they add an expiry date to their user account. What they noted that these 'expired' employees, if they had an ILT session booked in the future, they remain on the booking despite of the fact that they left the organisation. This causes issues as the company has high turnover and busy ILT sessions, so these 'leavers' remain on the enrolment preventing other people booking onto the course if full. Shouldn't inactive and expired users automatically taken out or discounted from the ILT booking? Thanks, Gigi

KyleRBennettContributor I

asked in Product Q&A

"Download Now" Image Customization

Hi everyone!I am looking to see if I can add my own image to the “Download Now” option within a course.The area I am looking to customize is the in the red box below. Does anyone knowis this possible? if so how do I do it? if it is, what are the image requirements, pixels, dimensions, etcThank You!-Kyle

dianex.gomezGuide II

asked in Product Q&A

Is there a way to export list of groups with attributes?

I have been tasked with evaluating the strategy for using groups and putting together recommendations for new standards, cleanup needed, and governance going forward. I want to start by analyzing the current state. I can see all the groups from the Group UI but can only sort by name. I want to extract Name, Description, Type, and Eligibility Rules. How do I do this? PS. I tried a copy/paste from the UI but I can’t get it to copy into rows so I can sort. Plus, I still would have to open each one individually to capture the Eligibility Rules.Also, I know I can export the users by Group, is there a way to export users for all groups at once? I don’t see any reports with “group” in the user data fields.

kfortenbInfluencer I

asked in Product Q&A

List of data fields and their definitions for reporting

Hello! Is there a comprehensive list available of data fields and their definitions, to use as a reference for reporting? I searched for one in the forums and guides but maybe I’m looking for the wrong thing. Thanks!Kristen

kfoleyNovice I

asked in Product Q&A

ILT Enrollment Management

When managing enrollments, it shows the users “username, first name, last name, email, enrollment status, enrollment date, start of validity, end of validity, and sessions” Is there a way I can see the company they are from? Can I change the fields that are displayed?

simone.yaghiInfluencer III

asked in Product Q&A

Can a certificate expire?

Hi, I am looking for any recommendations for the following scenario:Our external customer require us to provide certificates to them to prove our employees completed a training. The certificate expires after 5 years for example. Since it expires, a certification (in the certification and retraining app) would be ideal, but it doesn’t produce a physical certificate like the certificates do.Is there a way to make a certificate (associated with a course) expire the way the certification can?

EmilyW_TacomaHelper I

asked in Product Q&A

eLearning, ILT, VILT on same topic

When I’ve created one version of a course, WBT for example, is there a way to copy over all the imagery/content to another course that is offered in another modality, ILT for example? Otherwise, if you’re offering a course in multiple modalities, is there a fast way to replicate them for each of the ways in which a learner could take it? And then I want equivalencies for each of these versions to validate in all of the learning paths where they’re used.Thanks!

kfoleyNovice I

asked in Product Q&A

Updating user information

Every time I go to update a user’s information, makes me reset their password. Is there a way around this?

colvinek0602Novice I

asked in Product Q&A

Udemy Courses as Training Materials

We are creating certifications for Data Science. We have pushed some Udemy courses from our Central Repository as training materials in each of the certifications. However, we cannot get the Udemy courses to work. We keep getting the “inpobrms.udemy.com refused to connect” error. Why is this? Has anyone else had this problem? If so, did you find a solution and what is it.

cfriedmanNovice II

asked in Product Q&A

Tracking Quiz Attempts

Hi Docebo Team! Curious about quiz tracking. After some digging I’ve found that Docebo only stores the most recent quiz attempt score. I am wondering if there is any data stored about how many times it takes a user to pass a test? Use Case: We are setting our accepted passing score to 100%, and are wondering if we will be able to see how many attempts it takes users to reach the 100% score (User A took 4 times to pass) Thanks for your help!

tommyVanHelper I

asked in Product Q&A

Managing Performance Reviews in the LMS

Does anyone have any ideas for managing performance reviews as part of the LMS. So far our team has come up with Observational Checklists (hence OC) assigned to managers. The problem with this is you can’t reassign an OC to your direct report once you, the manager, has filled out the OC. In addition to that, a lot of agencies have compliance requirements that state the performance review has to go to HR for approval there too. So we have a three step process using OCs, but it seems clunky and honestly confusing for the users. Does anyone have a better solution for handling annual, bi-annual, quarterly, and perhaps even monthly performance reviews?

Stephanie DreilingHelper III

asked in Product Q&A

Excluding individual Courses in Learning Plans

We are in the process of updating a few of our Learning Plans. I struggle with creating a bunch of new ones (because filters and sorting isn’t ideal). Anyway we have run into an issue where the majority of our staff all need our New Hire Learning Plan, however, we have one course in there that some will not need. Because the course is in the Learning Plan, we can not enroll the individuals from the plan, and we can’t suspend it, or the Learning Plan will never be “completed”. How do you all get around this? Do you have different Learning Plans for everything? Do you enroll the one single course outside of the Learning Plan for those that need it? Looking for options!

lrodmanGuide II

posted in Product Q&A

Anyone else getting user error reports from the new course player?

Seems that the new course player / LP player may be bugged? I tested with a small group of users.

mgalvinNovice I

asked in Product Q&A

Creating an Assignment "Survey"

We want to issue a “survey” to our users that requires a manual review before a manager assigns a Pass-Fail to the survey results. Is there a way to embed the survey training material type into an assignment? Or make a survey an assignment? We thought about issuing the survey questions on another platform and embedding it via iFrame, but the review process wouldn’t be ideal since our managers would review survey results off Docebo and then login to Pass/Fail users.

monica.cheekHelper I

posted in Product Q&A

Session/Event names

I have searched in Community and found some posts but wanted to see if there were any updates.We offer sessions in several countries (Europe, London, Australia, and the US). We have users that are just not grasping that 12:00am is not 12:00pm. We use to say the date/time and put Australia friendly but that text was frowned upon eventually and we wanted to indicate differently. I even use to use EST 12:00am / AEST 10:00am but then it can be confusing for the notifications as well.Any suggestions? Thank you so much!!!

kgmeloyContributor II

asked in Product Q&A

Notify user when they are eligible to re-take an exam

We’re in the process of moving a software platform certification exam from an external service into Docebo. I’ve got it working and after some hiccups with reporting, I’m quite happy with how this will work. If they fail the exam, they can’t re-take for 30 days, and I’ve got that set up in the course. What I can’t figure out though is how to automatically notify them when that time has elapsed and they’re able to try again. I’ve dug through articles and the notification documentation and can’t find an answer. Any help would be much appreciated!

sabine.deliverooInfluencer I

asked in Product Q&A

Is the prioritisation in ILT Waiting lists based on Course enrolment, not Session enrolment date?

Hi everyone, I’ve been trying to test this for a while and wanted to know if you’ve noticed the same?It seems like the prioritisation order in ILTs - of who gets provided with a spot in a session from a waiting list - is based on the date of course enrolment, not based on the date of enrolment into the session. Shouldn’t this be the other way round? To illustrate this better: User Enrolment in Course Enrolment in Session Waiting list to Session priority User A 15/05/23 17/05/23 Prioritised over A, because enrolled in the ILT course first User B 16/05/23 16/05/23 Second priority, even though chose a Session first

Baskaran venugopalGuide II

posted in Product Q&A

Best Practices for Skill Management

I’m working on understanding the My Skills feature and trying to leverage in our organization.Anyone could you please help me with the below questions. In Skill Management - I can see Platform Catalog and the other catalog mentioned our organization name but I can’t be able to add any skill sets. I have a custom set of Skill sets in our system and When I tag those skill sets in the specific courses/users, it does not show up in the learners “My Skill” channels as a recommended content based on the individual self- skill assessment. Is that how it works, or did I miss something? If non-technical user tag himself as technical skill sets, does the course will be listed to them as a recommended content in My Skill channel? If so, does it bypass the course visibility settings in course properties? how can I prevent those situations in system. What are the best practices (Do’s and Don'ts) we should know before enabling the skills feature in organization?

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