Product Q&A

Hello All,Can anyone tell me if it is possible to not show the ‘xAPI (TinCan)’ label from under lessons in the course player? I can’t seem to see a setting for it anywhere in Manage Courses.  

I’m wondering if it’s possible to add the users’ supervisor as a field in a custom report? We send out overdue training reports to supervisors in mass, and want to provide a quicker, easier way to find their team members as they sometimes manage across departments.

Our IT groups in the regions want to configure any organizational device to get the go learn app. They can set up the download, but they are asking if we can get a configuration key. I don’t see anything in the documentation about this. I know that we can’t change the go learn app (we have the branded app as well), but is there not a value we can link to in order to prepopulate the URL for the users on the Microsoft admin side for Go Learn? If anyone has experience and knows the value for iOS and Android that would be very helpful. We have about 20k users and trying to remind them of the URL just seems painful.Here is an example of our Saba configuration (which we are migrating away from) -  

I have a course that is free to our members, is there a way to host a free course in Docebo without requiring users to enroll? 

Has anyone heard anything about an update on making the Search Function for course assignment to a learning plan finally functionable? I've been eagerly awaiting this feature for two years, and with approximately 530 courses, navigating through the list on the daily has become quite… well, irritating.

We launched Docebo earlier this year, and as part of our package, we added the “China Firewall Solution”. As best I understand it, the CDN’s are located just outside of mainland China, and the solution is provided via network routing.We’ve yet to roll out the platform to the learners and company staff located in China.With the roll out the PIPL in China, I was curious if any other Docebo customers are currently using the China firewall solution, and if so, if they’ve done any research on how deployment of this solution would be impacted by the new privacy laws.Our account manager is checking for any new information internally, but suggested a post in the community to see if anyone else has any intel.

We user enrolment links heavily and prefer not to grant access to catalogues so we use the option below:that states that when this ON, the users do not need catalogue access...anyone with the link can access the course. This was working fine until today when it suddenly changed. We were able to get around this by adding catalogue access but this defeats the purpose. We have logged an issue and are waiting on support.Has anyone else experienced this today? 

Wondering if there is a way to control how the questions are shown in the Answers Breakdown report when they come out of a SCORM package? I made sure all the slide titles were labelled with the question thinking that would solve it, but it hasn’t.   Secondary best practice question- are you including a final slide after results to give the system time to mark the course as complete? I have tried adding a trigger for course completion when the “passed” results slide posts, and made the quiz the final trigger to complete the course in the settings in Docebo with no success.  If I leave the course and come back it does mark it complete- but just looking for that pop-up “course complete” that normally occurs.Thank you!!

Hello all, We have run into a bit of a situation.  We have it where our customers can take the same class either with a live instructor (ILT) or via e-learning at their own pace.  We have a mutual equivalency for classes since they are part of a certification learning plan.  We have discovered that if the users complete the e-learning, the notification for the ILT is sent out even though the notification doesn’t have the e-learning selected as an associated course. Is there a way to only send notifications when the course is actually completed, not by equivalency?  We would like them each to have their own verbiage.e.g.:Want to see a use case covered in the live course you took.  Watch this recording here(link to e-learning). Have questions after watching the recording? Join us for a live session here (link to ILT) and ask the experts. 

Dear fellow members of this Community,I was asked to show a message to each users  after a course has been completed .I can configure notifications via email and appearing in the notification panel when a lerarner completes a course, but I didn’t find any way to show something as soon a course is completed.I also made a search in the previous discussion, but didn’t find anything useful.Has anyone of you dealt with such a request? How did you manage it?Thanks in advance for your replyBest regardsStefano 

hiDoes anyone have any idea if it is possible to hide the Start Learning Now button from a course where there is also a Renew Now button?  We have a new course that people are asked to complete as a renewal course, this in turn updates the certification data. However, if they select Start Learning Now and not the Renew Now option- it will bypass the renewal process? This is therefore causing us lots of work, having to cross-check completion data from the course and expired certification data.    

Hello world! 😎My team is working on implementing gamification within Docebo, and I would like to understand with you the feasibility of some ideas we came up with.In detail, we would like to have:A "public" profile page for each user -> a custom page (not the default one) that can be viewed by other users within which to see badges, skills, and courses completed by other users of interest to him (e.g., manager) Assign points for daily access on Docebo Display skills/competencies on personal profile (this should not be a problem, except for manual association of courses-competencies) Provide an “advancement” of the user -> e.g. with 100 points you are beginner, when you get to 1000 you become novice, and so on.Have any of you developed something similar? Do you have any other ideas and suggestions that might be helpful?As

HI,Can online courses be downloaded on laptops for offline learning? I know it can be done using smartphones and tablets.Caesar 

Hello fellow Docebo Community, Do anyone here have experience or using the iFrame User Additional Attribute? I would like to know what are the use cases for the iframe type. Thanks,Oscar

Is there a way to disable the rating for assets?  I disabled “Q&A and Comments” but I don’t see how to disable rating.  I have disabled rating in Advanced Settings, but that appears to only apply to courses?  I appreciate any help in hiding or disabling this rating function.  Thanks!! 

The videos take a good bit of time to upload and I’m not good at sitting idle. Typically, I do something else on a different screen/pc. My challenge is that if I wait too long after the download to confirm it, the upload fails, and I have to start over.  Is there a way to play sound when a video is upload in Docebo so I don’t miss the window for success?

Hello, team,My context: supporting all eLearnings for employees. Specific group asking is around compliance trainings.My ask: Has anyone worked out a system to assign courses to users on an annual basis based on their hire date’s anniversary?The scenario: we want to assign compliance trainings that would need to be renewed/refreshed on an annual basis. We currently believe that we have to deliver this based on the calendar (i.e. pick a time and date and assign it annually). Some of my stakeholders would like to see it assigned on a rolling basis to every user based on their anniversary. I see a significant administrative burden to managing escalations/compliance by each person individually like an anniversary date system would require, but trying to see this through. My first insights: Certification & Retraining doesn’t work perfectly. I need to be able to change the courses, so it can’t just be one course forever. I’ve looked into switching th

I’m working with a new client and they’d like examples of what New Hire or Onboarding pages there might be to help them have a visual on the potential of Page. Would anyone be willing to share what their New Hire Pages look like? I’d greatly appreciate it.  Jennifer FlaniganMind Your Business Consulting Group, LLC

Hello everyone,Is there a way to import MOOC courses (free) into Learn LMS courses? If so, what are the creative ways to track their use in the platform?Thanks everyone for the attention as usual!Have a good week! 

Up until recently we have been able to re-version pdfs in the central repository with the similar (if not the same) titles but recently all the new versions have been replacing the titles with random characters and I cannot figure out why. I’ve reported this to Docebo support but not heard back for nearly a month now and I’ve tried everything from renaming the file, going into the pdf properties and changing the document title, and this happens even when I replace the first version.Has anyone been able to figure out why this is happening?Here’s an example below!  

Does Docebo offer a QR Code for accessing our individual learning platforms?

I would like to set up the learner assignments score scale as simple as passed or not passed or 1 to 5?Is that possible?? Any suggestions ??@lrnlab @Adam Ballhaussen @erin.brisson 

Hi all - I’m really struggling with the ILT sessions and make it work for ANY of my use case scenarios. Is there anyone that can help?Here’s one example. Each quarter we offer vendor training at a cost to our departments with a limited number of spots. Right now we are using a google form for enrollments because we have to get approval from the manager AND make sure they understand that there is a cost associated. Problem 1 - I’m having a difficult time figuring out how to do the approval of when someone enrolls. Is this a notification that I need to set up? I have it ‘Pending Admin Approval’ on the course and enabling the Waiting List but I’m not sure how that works. Does this mean that only the SuperAdmin (ie me) can approve this? And if so, that doesnt really work / I don’t see where to do this approval.  Problem 2 - There is no nofication that I can find that is sent to the manager letting them know that their direct report enr

Hello Docebo community,Would anyone be willing to share a screenshot of what their landing page looks like? We will be transitioning to Docebo in the next couple months and would like to see how others have setup their landing page. Thanks!

Hi all,When uploading an SSL certificate for the Https app, you need to upload the SSL certificate, a key file, and an intermediate certificate. According to Docebo help, all of these should be provided by the certificate provider. However, our certificate provider only provides the SSL certificate and the intermediate certificate. Does anyone know where we can get the Key file? I seem to remember being able to download this from Docebo in the past, and I have a copy that seems to work, but I’d like to know where the original file can be obtained and whether it should come from the certificate provider or Docebo.This is the relevant passage from Docebo Help:Option 1: You Already Have an SSL CertificateIf you already have an SSL certificate, flag the corresponding option in the Certificate section. You then need to upload the SSL certificate, the key file that was provided to you by your certificate provider, and the Intermediate CA.