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Hello! We are exploring the localization capabilities of the certification feature and I have some questions. We have courses that are completed by users in different regions. Each region has specific requirements for what appears on the certificate. My understanding is that we can assign users to specific certification groups, then localize the certification based on said groups. The challenge is that some users operate in both regions and would require both certificates. Is it possible to generate two certificates for the same course?Example:Create an additional field called “Certificate Type” and make it a mandatory field. Users select Certificate A or Certificate B. If a user selects Certificate A, they are assigned to Group A. If a user selects Certificate B, they are assigned to Group B. A user in Group A completes a course and receives Certificate A. What happens if they change their Certificate Type to B. If they returned to the course to re-download the certificate, would they

Are any of you issuing presenter certificates?  The same way we attach a certificate for the learner, I need to be able to issue the presenter a certificate as well.  The presenter would be in-house, so they would be a learner in the LMS.  Thoughts? 

Our company name is changing and I’m looking for best practices in handling these changes.  For example, we have a domain URL (https://qognify.docebosaas.com/) which contains our current company name and as well as the background job email sender in Advanced Settings.  What are best practices in updating the URL with a new company name and the background job email sender?  Any other areas in Docebo besides our usernames/email addresses that we should consider?

Hello, I have used a GIF instead of an image on a widget but i dont know how to remove the white space at the bottom and also the scroll panel at the side. I have tried resizing but no luck, any ideas?  

Hi Everyone!we are using “Docebo Pro - Study Tracker” to prepare us for the certification exam but we have doubts about the meaning of some questions.For example, in the Report section, there are these questions that seem vague to us:Know how to find important information in reports Identify what data gets included in reportsCould you please help us clarify their meaning?thanks a lot for any answer!Have a nice dayVioletta

We are currently using tabs showing users their ILT and upcoming courses and deadlines for courses. We are looking to be able to add a tab or a page on our user menu that will show our users any courses they haven’t completed after the deadline is passed. When we look in the my courses/ learning plans, the filters do not account for only overdue or expired deadlines, and they also only go as far as the current year (not last year). We have also tried the calendar, but this is not working in the way we need either( doesn’t show deadline dates/ not obvious to users the date is a deadline).  Does anyone have any suggestions or has tried this in the past? Any help is much appreciated! 

Is there a way to run a report to show (in a spreadsheet) all of the power users in the platform?

Hello,Is there a max we can Archive and unenroll users? Getting an error message. Course is under maintenance. 

This has most definitely been a point of contention for those above me, so I am attempting to reach out to this hive-mind for ideas here. Stakeholders in other departments are looking to track user engagement by ensuring that all of their users are completing 80 hours of training by the end of 2024. My issue is that with Learning Time reports that we currently have, and from the many community postings I’ve seen, most folks don’t recommend it since it is usually inaccurate. So my question is to you: what metric would you think would provide the closest idea for this information? I had considered completions, but since courses can vary in length/number of training materials I am not certain this would be the best. As I am relatively new to education and the needs of businesses I’m hoping someone here might be able to give me a good idea or place to start?

Hi all!  I’ve seen a few threads about this but no definitive answer. Is it even possible to get BOTH the % complete and a quiz score out of a single Rise SCORM package?I’ve tried (I think) almost every combination for publishing. (SCORM versions/Tracking using completion/track using quiz result).So, the issue is - I have a training material/SCORM that has a pre-knowledge check and other content in it.With Track with Quiz Score - if the user finished the quiz (which is first section) then the entire module shows as complete even if they haven’t viewed it all.With Track by Completion - the completion is being accurately captured, but we can’t see a quiz score.Can anyone help or confirm if it’s possible to get both out of Rise into Docebo? Open to xAPI solutions - anything that will allow me to keep a quiz + content in a single SCORM/xAPI file.Thanks! 

Hello im not really used to creating test but i need to add comments after each question of a test that is due tomorow. What is the best way to do this ?Thank you

I’m running into a spot of bother with some custom CSS. All I want to do is replace the default Open Sans with a different web font. The CSS itself is fine (it’s managing to replace Open Sans with my fallback font, Arial). However, where the preferred web font is concerned, I’m running into issues with CORS:"Access to font at 'https://example.com/font.woff2' from origin 'https://example.docebosaas.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource."I’ve seen posts here illustrating that you can host images in Docebo (tried uploading the woff2 file as an image; it was unsurprisingly rejected as invalid). I also tried uploading it as a file (as part of a course’s training materials); that seemed to be working, but then it said: File does not existSo, I’m wondering if anyone knows of a way to host web fonts in Docebo. If not, I guess I need to find another place to host it, where I can control the CORS policy, or simply ask t

We have a new hire training course with multiple SCORM modules that have been saved to the central repository, Managers have asked to give access to this content to existing employees in case they want to use as review / refresher material. These are employees that pre-date our use of Docebo so were never enrolled in the New Hire course. We don’t want to force them to take all of the material, just be able to enroll in the content they want / need to review. Was hoping to create a catalog, but that requires a course, we can’t add content out of the Central Repository. Do we have to create a separate course for each module? That seems extreme. Do we have to create a second course with free navigation that includes all the modules and ignore the fact that no one will ever show as Complete in a report? Am I overthinking this? Any thoughts on the most efficient way forward is appreciated. 

That’s kinda it? Can you do (or maybe request) a “data_dump.csv” from Docebo Learn? Possibly though not required from a certain date? I’d just like to maybe see user growth over the first 6-months? How my History modules made out?And/Or… does it make any difference if we HAVE “Learning Impact”? (I can’t say if it’s been used at all) As in, does all the data go there? (because Help-Reading Reports in your Learn Platform seems to indicate you can Export (raw data) under “Consolidated Report”. ?On the other hand, for example, it sounds like (within Docebo Learn →R ) you have to CREATE a report first, and then “ press ellipsis menu at the end of the report row, select the Export as an option and choose between .csv and .xls file type “I just want to see if there are any quantify..able...ing..ly? For actual, and accurate ‘accomplishments’. I have the ear of someone who still has access, but I’m not sure if he isn’t too busy right now, so I want to ask in the quickest and simplest way to get

When we first went live, we had Docebo create several hundred “shell” courses for us. Now we are 6+ months in and it’s clear that any remaining shell courses that haven’t been turned into actual courses are probably unnecessary. Before I clear them out, I plan to pull a report showing which shell courses created on 5/16/2023 are still out there. I have seen that I can do this with an API (and I’m up for the challenge thanks to @Bfarkas) but I’m wondering:Is there a way to just pull the report without an API? (There appears to be no export on the Course Management page that I can see) Why does the (New Reports) Course-User report show hundreds fewer courses than the Course Management page? Why does the (New Reports) Course-User report show none of my shell courses? (Is it because they were just imported as a CSV on the backend, but they were never actually accessed, thus they’re not “real” in some important way?)Thanks for the info!

Hello there,I’m wondering if anyone knows of a way to set course navigation style based on the user or role. We want to have the same course that we use for our New Hires available for current employees by way of a Catalog. But we’re wondering if there’s a way to set the course itself to Free navigation based on user role? Or even just free navigation from the catalog?Thank you!Jeremy

I was trying to get the number of published courses with users enrolled from Course Management using the available filters, and I also exported Users-Courses report to get the same data using the same parameters. However, there is a discrepancy of 300+ with the numbers in New Reports with Course Management, higher number would be in New Reports. Am I missing something? 

Is anyone able to assign a “user has been enrolled in a learning plan” email notification to an enrollment rule (branch/learning plan)? The only notifications I seem to be able to assign are “Digest: user has been enrolled in a course” … and with 20 courses in my learning plan that makes for an ugly email 😣.I have signed into the specific tenant before creating the notification.Just feels like a ‘bug’ …

Hi!I am testing out recertifications for courses and under My Activities>Certification>I clicked on the Renew Now button and saw at the bottom an option to “submit a new external activity valid for this certification...”. This is an internal course that they must retake so this should not be an option. I could not find a place where I could remove this option? Is it possible and if so, where do I do that? Thank you. 

Hi, Im trying to find code to increase the size of the button on a custom content box - any ideas?  Thanks in advance :) 

Hello All, I have a group that I am currently assigning a course to each week. I am wondering if there is a way to automate this so that I don't have to manually enroll each week. Thanks!

Hi! I am looking to remove these two fields from My Activities > External Training > New Activity.  I tried a couple ways, but not successful. Was wondering if anyone here would be faster at this. 

Hey friends!I am trying to group multiple “clauses” or conditions to create a group and am running into a wall. Please help if you can! Scenario:I have a course that needs to be automatically “assigned” to new users who (a) are in specific job titles and (b) are in the United States. I have 120 total job titles that need to be included in this auto-enrollment. What I have tested so far . . .(1) Created a group with 2 rule sets[All of the sets below must be satisfied]> Ruleset 1: User’s [Region] = US & Canada> Ruleset 2: User’s [Job Title] = (list of 100 job titles)*Note that Ruleset 2 had to be created with 10 different conditions because there was a 10 item [job title] limit per conditionThis worked as expected! Group was populated with 206 users.However, I then tried to add the remaining 20 job titles, and this is where I experienced issues. Because I could only add 10 conditions x 10 job titles in the first ruleset, I had to test adding another ruleset. (2) Created a group

Use Case: We import our sessions into our ILT courses. We are moving from WebEx to MS Teams. If there’s a sync error between Docebo and the web conferencing tool, the class cannot launch. Does anyone know of a way to determine post-import if there were any sync errors so we can correct them before the session start time?

Hello, I am working on creating a site map for our LMS for various audiences. Does anyone have any suggestions? Is there any type of report in Docebo that shows a list of pages?