Product Q&A

Hey everyone. I’ll explain our use case here. We have an HTML/WYSIWYG widget that I embed banners images and link them to a specific course or catalog. This widget is used on multiple pages so when the link changes, I’m needing to go into multiple pages to update the links.Currently I have the images sourced from a hosting site (Microsoft Azure) and they’re named “Docebo_Banner_1” and “Docebo_Banner_2” so when I swap out the image on the hosting site, the images are just replaced in the widget. We have a rule set for when Edge closes, it clears the cached images so they’re refreshed whenever Edge is opened again. I still have to go into each widget on each page to update the link.Is there any way to embed or iframe that widget into the other pages so I could update the link once and it goes live to all the other pages where it’s embedded? Like a global widget that’s live on all pages or something. We use these banners at the top of the page to get attenti

We’ve run into an issue with LinkedIn Learning videos: Our platform is in English and French Canadian. However, in order for LinkedIn Learning videos to appear in the central repository, we needed to turn on the French language package (on advice from Support).However, now our registration page now offers French as a third language new users can choose from, but we don’t want that.We’re still in touch with Support, but I wanted to check if someone else has already found a workaround for this issue! Things we’ve considered:Change everything to French and deactivate French Canadian: We’d like to avoid that option as we use language a lot to tailor content and auto-enroll users and we’d need to update that throughout all of the LMS, yikes! Can the LinkedIn Learning content be “tricked” by renaming the French Canadian language package to French? Or manipulating a language identifier somewhere like the en_us or fr_fr that websites often use? Hi

I am building an FAQ within a course container by using HTML pages (i.e., one html page per question and answer). I’m wondering if there is an API available to quickly create HTML pages with the relevant content. I’m haven’t found anything in the API explorer, but perhaps I am missing something? If not, I’ll look to do some browser automation using Python.

Hi!I have a survey in the CLOR and in multiple courses, I since removed it from the courses but would like to pull all the responses and I can’t figure out how. Did unlinking it from the courses lose the responses?  Thanks!Simone

Hello, We created 2 yearly compliance learning plans, one for individual contributors and another for managers. Within these learning plans, they each have 3 courses that cover the same topics but they are versioned to either IC or manager. We are going to create a new learning plan each year and enroll all employees in Jan. We are not using the retraining app.Example:2022 Compliance Learning Plan - Individual ContributorsAnti-Harassment for Employees Info Sec Managing Bias for Employees2022 Compliance Learning Plan - ManagersAnti-Harassment for Managers Info Sec for Managers Managing Bias for ManagersEssentially, the manager courses are the same as the IC courses, but with additional manager information. After enrolling employees into all of these learning plans and adding an enrollment rule, I have noticed we

We have some documents that our instructors need to download and distribute among the participants in an ILT-session. In our previous LMS, these documents could be added to a notification in attachment.In Docebo I tried adding these documents as training material, but as an instructor, apparently you can only add or delete training material and not download it, unless the instructor is enrolled in the course. It seems a bit strange to enroll the instructor in his own course. He would receive notifications that only learners need to receive, which might be confusing. How do you deal with this? 

Hi, please can someone point me in the right direction of replacing some exisitng course content. I have uploaded a document in word and just realsised that this can be edited by the learner which we don’t want. Do I have to delete the course and start again with the new .pdf version or is there a quick way to replace to word doc with the .pdf doc? Thank you.

Hi,I have problems with uploading training material to my course on our platform. I think it´s an issue with my account maybe? My colleagues are still able to upload training material. I´m superadmin user.I get this “error” when I click on the Training Material tab:   

I am trying to come up with a way to manage a user’s ability to self-enroll into certain courses based on enrollment in another course.In other words, I only want them to be able to self-enroll into Course ‘X’ while their enrollment is active in Course ‘Y’ (and, if possible, only have access to Course ‘X’ while they have access to Course ‘Y’).I was thinking of potentially using groups/channels to accomplish this, but unsure how the group could auto-remove someone when their course enrollment expires, given the status options (i.e., when someone completes a course, it would still be ‘complete’ after enrollment expires, yes?). Any ideas are welcome!

Hi All!This may be a basic question, but it is my first time uploading a SCORM file to Docebo and I am noticing some weird things happening. Our company purchased 6 courses that I’ve uploaded as zipped scorm files. Each of these files is a learning object within a single course. They’re all set to play inline in the settings section, however, only the first one appears within the player. The rest show up as a pop-up video with this message in the player “We launched your course in a new window but if you do not see it, a popup blocker may be preventing it from opening. Please disable popup blockers for this site.” Do any of you know a fix to get all of the content to play within the course player? Or does this have something to do with the files we purchased themselves? Appreciate your help!

Dear allI have recreated report using the Reports entry and the New reports.It is working well so far (even if the email layout is minimalist and  not appealing) but my biggest concern is : how is the URL generated ?Some of my email are pointing to my prod URL   And some others are pointing to my development URL Is it like the notifications and the URL depends on WHERE you are created the report/new report ?Thank you

Hi AllQuery…I created a report to show specific users Learning plans status and I want to see only the ones which are assigned to  specific LPs. but if the same user decides to enroll to a different LP (He can do that because I have not restricted the users to specific LPs) I also get that in the report...so my question is, can it be filtered out? is there a checkbox I am missing? or a workaround that can be implemented? 

I want to create a group that auto-populates with all users who are enrolled, in any status, in any course of a particular category. The total number of courses is 40+ and possible enrollment status is at least two for us {in progress, completed}. Since it seems that each group enrollment based rule only allows you to select a single course and a single status, it seems like we’d have to create 40*2=80 rules which is more than the maximum. Wondering if anyone else has this situation- or if I’m missing something on how to accomplish this? 

I have software training exercises that I want learners to complete. In order to be assessed by someone, the learner will need to post a link to what they created in the software as the answer and the grader would need to click the link to see what the learner created and then provide feedback. I also want to provide an option where a learner can see screenshots of what they should have built in order to be able to self-assess quickly. How would you set this up in Docebo?

Hi, Is there a way to make the learning plans the first tiles listed in your list of enrolled courses?  I want to make sure people spot them straight away.  At the moment  Learning plans that are ongoing will be pushed further down the list and potentially be harder to find if someone has enrolled on many courses.

I have a test that is built as a pre-test in a course, and it’s set as the end object marker if they pass. This works, BUT when the user completes and passes, they get the below screen. Since they passed the test, the next activity button takes them to training material they aren’t required to complete. I can see learners thinking it would take them to the next REQUIRED activity. If the click it, they will probably end up wasting time completing training material that isn’t required. Is there any way to remove this? 

We utilize courses from 3rd parties such as Becker and LinkedIn.  Many times (but not all), we are seeing duplicate course entries even though we load once.  One will say - AICC file and the second will say E-learning.  Users are also seeing this and it is a problem.  Any idea on what is going on?  Here is a screen shot with 2 examples? 

We have a series of surveys we use to evaluate learners, courses, and instructors after instructor-led courses. We’d like to pull responses from those and share them through Docebo. For example, could we collect responses from a learner survey and share that with that individual’s manager? 

I am very interested in Learning Analytics as my team is looking to start some working on learning transfer topics. Can anyone tell me whether a Learning Analytics widget can be added to a Learn dashboard?  We’d really like to have the BI information available to trainers, managers, etc. in a single location (the LMS) 

Hello there! Curious if anyone knows why the author information would be displaying the <username> field at the forum/discussion topics level, but not within the discussions themselves ([first name] [last name])? Thanks in advance for any guidance.. 

Hello, how do you get reports to show up on this list on the admin dash?Selecting the Magnifying glass on the screen shot above produces a javascript error. 

Hello All! I am wondering if it’s possible to create a custom report on items in the Question Bank? For example, average score per question, most missed questions, how often a question is used, which power users have added the question to a quiz then own, etc. My organization is considering pulling questions from the question bank at a regular frequency to “refresh” call center agents on hot topics, but I am having trouble figuring out how to find/if Docebo allows you to pull this type of data. Thanks!Kate

What CSS needs to be modified to increase breadcrumb font size?

I am using the “All Channels” page to get to my channels. I have visibility to a lot of channels and the ones I use most are on the bottom of the list. Is there a way to re-order the channels (not the contents of the channels, but the channels themselves). Can I tag a channel as my favorite so I can quickly get to my favorite channels? I tried searching from the top, but that gives me content in channels vs. the channel I was looking for. 

I’m creating a certification has expired notification and there are two shortcodes I don’t know: [cert_item_name] [cert_item_type]Where is the data taken from? How is the [cert_item_name] different from [cert_title]?I want to see if I can use these shortcodes to add a name of the team that learners can send questions to regarding a specific certification. This would help since the same notification will apply to all certifications and I’d like to direct people to a relevant team depending on what certification the notification refers to.