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Product Q&A

Ask questions and get answers about Docebo products.

  • 4,709 Posts
  • 17,345 Replies
896 Posts
JGildea
Helper II
JGildeaHelper II
 Product Q&A
pcarr
Contributor II
pcarrContributor II
 Product Q&A
A
Contributor III
arnab.duttagupta2022Contributor III
 Product Q&A
Can someone suggest why my simple markups is not being accepted in the certificate template?

My following HTML  tags changes once I save the template!-<!DOCTYPE html><html lang="en"><head>  <meta charset="UTF-8">  <meta name="viewport" content="width=device-width, initial-scale=1.0">  <style>    body {      font-family: Arial, sans-serif;    }    .certificate {      max-width: 800px;      margin: 20px auto;      padding: 20px;      border: 2px solid #3366ff;      text-align: center;    }    h2, p {      color: #3366ff;    }    table {      width: 100%;      border-collapse: collapse;      margin-top: 20px;    }    th, td {      border: 1px solid #ddd;      padding: 10px;    }    th {      background-color: #f2f2f2;    }  </style></head><body>  <div class="certificate">    <h2>Associate Diploma in Pipefitting Program</h2>    <p>Certificate of Unit Credit is awarded to <strong>[firstname] [lastname]</strong></p>    <p>Who attended National Industrial Training Institute and was s

1687
lrnlab
Hero III
KMallette
Hero I
KMalletteHero I
 Product Q&A
NateC
Helper I
NateCHelper I
 Product Q&A
D
Novice II
deajamNovice II
 Product Q&A
DavidKranz
Novice I
DavidKranzNovice I
 Product Q&A
wreinwald
Novice II
wreinwaldNovice II
 Product Q&A
laraeps
Contributor III
laraepsContributor III
 Product Q&A
Individualized Notification Based on Completion Status and Enrollment Date

Would love to see if anyone has figured out an automatic notification workflow here. Use Case: We have two Orientation Learning Plans get assigned on a learner’s hire date. Each course within the Learning Plan has a 14 day deadline to allow for a soft deadline. At that point, a notification goes out to the new learner and their manager about the assignment. We would, then, like to send reminders on Day 5 and Day 10 to the learner only IF the Learning Plan is not complete (it’s ok if we tie it to the courses). The language in the Day 5 and Day 10 reminder are slightly different. Then, we have past due notifications (using Notification of Digest: Course Has Expired) going out daily to the user and weekly to the manager. Questions: Is there a way to set up the Day 5 and Day 10 notification to go out incorporating Enrollment status and time from enrollment in the course? Could I use the Digest: Course Has Expired Notification type and, set it for 9 days before due date on “exact day only”

1524
laraeps
Contributor III
T
Contributor III
Teresa OContributor III
 Product Q&A
wreinwald
Novice II
wreinwaldNovice II
 Product Q&A
K
Novice III
KellyNovice III
 Product Q&A
Ben Phillips
Ben PhillipsNewcomer
 Product Q&A
EmilyW_Tacoma
Helper I
EmilyW_TacomaHelper I
 Product Q&A
Annual Cohort- Learning Plan ILT and e-Learning

Hello, I’m hoping for some advice on a program we’ve set up. The learning plan has 5 e-Learning courses and 16 ILT sessions. Each ILT session also has e-learning content, which theoretically the learner should complete before attending the lives session. Each ILT session has one event with 3 sessions (Monday, Wednesday, Friday) and the learner has to complete both the e-Learning and one ILT to pass. The first cohort of learners is finishing the program. I developed as the program was being made, and now I’m thinking about cohort 2 and how to handle it best. I’m hoping for your expertise.Do I duplicate the LP for each cohort as is? Can I duplicate the events and sessions with 2024 dates and not have to retype all of it?Do I rebuild the LP and make all the e-learning courses prereqs to the ILT sessions? Do I rebuild the LP and do something different?How are you running reports to know that people are compliant with the requirements to keep moving forward in the cohort? (Separate cohort 1

940
EmilyW_Tacoma
Helper I
S
Novice II
smurfette007Novice II
 Product Q&A
ktbadham
Helper I
ktbadhamHelper I
 Product Q&A
estarks8
Helper I
estarks8Helper I
 Product Q&A
NateC
Helper I
NateCHelper I
 Product Q&A
H
harryNewcomer
 Product Q&A
sfrost
Helper II
sfrostHelper II
 Product Q&A
J
jmeNewcomer
 Product Q&A
trose23
Helper III
trose23Helper III
 Product Q&A
Manage Enrollments in Retired ILTs: Unenroll or Archive Enrollment?

Our organization has been using Docebo for about 10 months.  We host a lot of ILT courses over the year, but for around 85% of the courses that we conduct, they are a singular session that is recorded.  Due to the nature of ILTs, we ultimately decided that our best course of action to provide the recording to users who missed the live session was to create an e-learning version of the course and mark the courses as mutually equivalent. This process has worked well for us, but we are at the point now where we are considering cleaning up the enrollments from the ILT courses.  While they’re mutual equivalents, we don’t necessarily want them to be frequently double-credited with completions due to a rewards system that we run internally for completing live courses.  Almost all of these courses are self-enroll and self-unenroll, but the users often don’t go back and modify their own enrollments. We’ve been discussing options internally for how to manage these kinds of enrollments, but I’m c

1531
lrnlab
Hero III
rhunt79
Novice III
rhunt79Novice III
 Product Q&A
C
Novice II
C0PanaSNovice II
 Product Q&A
Can't share courses with other BU's because small number of licenses..

I was wondering if someone could share their best practice, on this situation. I hope I don’t confuse you. The beginning tells the background.   I was told we bought a small number of licenses, and I would be creating and assigning the courses. We have several business units in Docebo.  We could not use the other BU courses, so we had to purchase our own.  Besides adding my BU Code and title information. I noticed that other BU with the same vendor courses, under Category, they have selected “All Course Categories/Vendor Name.”  The courses we create internally, usually is under the Category, as “All Course Categories/BU name.  How can I hide these 20 courses so only the people that are enrolled, see them?  Or if a learner was searching for a subject like Forklift Equipment, the search bar not have an answer. I was thinking about adding the courses to a catalog and creating a Group (Licensee's) or only Assigned Users, who could see the catalog.  Just wasn’t sure would it be hidden by t

610
C
Novice II
S
Novice I
shegartyNovice I
 Product Q&A
Coach and Share for Resource Management

Hi Everyone,I’m proposing to our product heads and marketing team that we start utilizing Coach & Share channels (combined with pages) for resource management and to create a ‘source of truth’ for our employee base.  We currently have resources dispersed over a variety of systems (shared/private drives, salesforce, chatter, email, home grown course system, company website, etc) and our employee base would like the materials to have a more central location.  I’d love to hear thoughts on the following from anyone who’s launched coach and share for resource management:Did you have any issues with launching C&S for this purpose? Any limitations you wish you knew of in advance? Anything you’d do differently if you were to launch again or any BPs you’re glad you have used from the start? How have you ensured that teams keep their channel’s assets up-to-date?I appreciate any insight you’re willing to share, thank you!

1361
trose23
Helper III
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