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Product Tips & Tricks

Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

489 Posts
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489 Posts

BoubenInfluencer II

asked in Product Tips & Tricks

Inform user that a course has been updated

Dear allI have created a course and some user have completed it. But I have updated my course:uploaded a updated SCORM on a existing LO uploaded a brand new SCORM as new LODespite those changes:the courses still appears as completed and I didn’t find any way to inform my users : “hey course XXX has been updated, check it out !”Any suggestions or idea to ease the process?

gstagerHero III

asked in Product Tips & Tricks

Making a Quiz --> Short Timeout

OK - Does anyone else experience this issue…? Working on making some quizzes-put in a couple questions-get distracted for a couple minutes - (no-literally just a couple) may not even be distracted - just thinking a few moments about a good quiz question.-go back to quiz-screen blanks out-must navigate away and back again to get screen to reappear.Super frustrating!Please tell me that I need to simply check a box somewhere.Is there a solution to this other than not taking any mouse or keyboard breaks?

gstagerHero III

posted in Product Tips & Tricks

Some Encouragement for Those Who Want to Code

I just thought I would take a moment to provide some general ideas and encouragement for those who are interested in learning how to code some HTML and CSS. The word “CODE” might bring along some of the same anxiety that the word “MATH” does for some people but - fear not! You can do this and I think you will be so glad that you did. No formal schooling required...The Browser Console is Your Friend!I really suggest that you take time to get familiar with the browser console if you aren’t already. The Elements tab of the console will reveal a great deal of styling and code that is currently in play and even allow you to make changes for immediate rendering in the browser without permanently changing anything. Once you find the style and look you want - you can make changes in your actual file or platform. You should be able to either press F12 on a webpage or right click and choose Inspect or some other similar phrasing depending on your browser.Don’t Be Afraid to Experiment!As stated i

pjosifovicNovice III

asked in Product Tips & Tricks

User has been created Notification Email to Superadmin

Hi Community,is it normal behavior of Docebo when using “User has been created (by administrator)” to send email notification to the user but also to the SuperAdmin? This notification has target set to Users but me as Superadmin is receiving their emails as well. Thank you!

markHelper II

asked in Product Tips & Tricks

Can we use Google Analytics custom campaigns with Docebo?

We recently started adding links to courses to our company Community newsletter emails (sent by our Marketing team via Constant Contact). I’d like to start tracking newsletter clicks (e.g., if a user clicks a link in the email newsletter they received) in Google Analytics via custom campaigns. I just ran some quick tests this morning but since Google Analytics campaign reporting is not updated until the following day I won’t know if it worked until tomorrow. But when first going to the LMS sign in page it redirects/swaps the URL out along with my campaign tags : ( Anyone using custom campaigns in Google analytics with Docebo?I saw a similar discussion here but it’s not Google Analytics specific: https://community.docebo.com/topic/show?tid=213&fid=3I guess worst case we could setup that workaround but I’d rather not. Alternatively I suppose I could just ask our Marketing person to do this same thing in Constant Contact. But I’d rather control the entire setup of campaign tags and ac

nicole.romanInfluencer I

asked in Product Tips & Tricks

Change Enrollment Access via CSV

Is there a way to change enrollment dates for multiple courses for a specific group of users via CSV file? We are looking to extend course access for users already are enrolled in courses. We are not extending the enrollment dates for all the users in the courses, just a specific set of users.

rebecca.findlayNewcomer

asked in Product Tips & Tricks

Marking Assignments

Hi, we have a course which includes an assignment, which is then marked by the instructor. If the instructor accidentally makes an error during marking (e.g. they mark them as passed rather than failed), there doesn’t seem to be an option to edit once something has been marked. Any help would be greatly appreciated!

msantosHelper II

asked in Product Tips & Tricks

ILT session - External certification - retraining

Hello!!I would like to know how you control external certificates on the platform.The process I want to implement is:HR creates ILT session (provide for training institutes), the student enrolls in the session and takes the course. After completion, the training institute sends the certificates to the HR person who upload it in the LMS (course assignment?).This certificate that was uploaded into the LMS must be easily accessible to download.We will also have to send this certificate (PDF file) via API to another system. Is there an Docebo´s APIs for this integration?

lrodmanGuide II

asked in Product Tips & Tricks

Daily activities for users - gamification

Hello! I’d like to set up daily activities for users to activate their brains in the morning. I have four ideas so far.Daily 5 minute meditation (video)Daily goal-setting session (video)Daily sudoku (game)Daily crossword (game) I’ll deal with random generated sudoku and crosswords later, but if anyone has suggestions let me know. I’d like to be able to reward users for doing these tasks daily - e.g. resetting everyone at midnight to “course incomplete” and then allowing users to gain points, badges and coins for the number of times they’ve completed these courses (e.g. give them 5 points and 5 coins and a badge after 10 completions of any of these, 10 points and 10 coins and a badge after 25 completions of any of these) plus rewards for daily completions (e.g. up to 4 points and 4 coins daily for completing all four). Can I do this (or some of this) somehow?

jdclark2Contributor II

asked in Product Tips & Tricks

Is there a way to combine enrollment notifications generated by separate enrollment rules?

At my institution, new hire employees receive several training assignments based on their role. Someone else set up the original enrollment rules and notifications, and I inherited the ongoing maintenance. I was recently horrified to learn that new employees may receive up to 5 digest notifications on their first day! Does anyone have any tips for how I can combine those down to a single email that lists all of the courses assigned that day?If it helps, one enrollment rule assigns all of the core trainings that are required for everyone and there are 4 more rules that assign a single course each based on the individual’s role (different criteria used for each). The same notification template is associated with all 5 enrollment rules. The event trigger for the notification is “Digest: user enrolled to a course.”

dklingerHero III

asked in Product Tips & Tricks

Rise 360 Users - Rejoice! A question for you all...

I have always had a mantra of keep it simple with Rise 360 and you will be successful. But I wanted to check with folks that have worked with their platforms and see if there are best practices for versioning up with it.We are having alot of fun with Rise 360 and we are establishing a course for our new hire managers. I have showed off a few prototypes and people are sold on it.GreatHere is the thought. We have like 5 guides that are going to be rolled out slowly to the organization to make up a managers toolkit. Some of the content in the guides are underway and would add their own major section.Importantly - I am not looking to do major “scoring” changes with the course...as in I am not looking to change the “structure” of how the course will score with question and answers. But more content if we add sections can dramatically disturb the slide count.We will be tacking on new sections to the rise course.Any thoughts from your experiences on how to not have this approach crash and bur

Awilley9Novice I

asked in Product Tips & Tricks

Failed Test, forced completion

I apologize if this has been asked before! I am trying to set up a course when a user fails a pre-test they are forced to watch a video. Is there a way to make this work? TIA

JeanetteMcVeighHero II

asked in Product Tips & Tricks

Update status message on courses

Hello! I love reading these posts and getting some great ideas from all of you.I am a novice at css and html, usually can tweak code that someone else has done but not good at creating my own ‘stuff’, so I’m coming to all of you for help.The status boxes as show below (Not Started, In Progress and Completed), I would like to have the Completed ones have a different coloured background than the In Progress one. Is this doable?I would like this change to happen across the system, not just necessarily on the page this screen shot came from (My Courses and Learning Plans).Any thoughts?Thanks in advance.

dklingerHero III

posted in Product Tips & Tricks

Learning Plans - An observation of a different gotcha if you leverage enrollment validity periods

Hi - so we have been deploying learning plans for a bit. It seems like there is a minor gotcha for doing this that I havent encountered as of yet? But I figure check in with folks to see how they are dealing with it.What if a person wants to go back into a course that they have successfully completed but it is beyond the validity period of the LP?It seems that the courses that I have taken (and acted on within the correct timeline) are NOT available to me after the validity date expires.Something feels wrong about that. Unless I am thinking about that wrong?I can think of ways to work around that because I have an open catalog, but they involve multiple versions of the same content…not a good idea if you have decentralized your reporting to power users.I really hope this is just my observations and someone will say “well Dan, did you try this?”.Purely an observation - it feels like there are so many “gotchas” with LPs.

tmurphyInfluencer I

posted in Product Tips & Tricks

Discover Coach and Share: An Interview with Docebo's Subject Matter Expert Colin Schott

Join eSkillz Consultant John Frye in conversation with Docebo Senior Solutions Development Manager Colin Schott as they discuss how to boost your platform's user engagement by creating a social learning community. We'll explore some of the most common scenarios for utilizing Docebo's Coach and Share functionality—and even some creative and unusual use cases!—to help cultivate a culture of learning for your users and maximize your Docebo investment.Click here to Register

posted in Product Tips & Tricks

How to resize the session columns with CSS

We had a need to resize the session management columns so that the username (for us, the same as email) column would be larger. I thought I’d share how to accomplish this with CSS in the LMS:/* Resize columns in session management */.hyd-table .hyd-table-col:nth-child(2) { flex-basis: 25% !important;}The “nth-child(2)” is where the column number is specified, so you could use this same principle to adjust a different column by changing the “2” to something else. This solution steals about 10% of the space from other columns.Hope this helps someone!

CarrieIntrenNovice I

asked in Product Tips & Tricks

Need help granting power users the ability to enroll users in eLearning courses

Right now I’m a one-woman show for Docebo at our company as our real SuperUser moved on to another career opportunity. If I can get some of our support services department to be able to enroll their own users -- especially in compliance training -- that would be a great help! I’m sure I’m missing something BASIC-- but my power users who have an enrollment profile can see & do almost everything they should. What they cannot see is the USER LIST! They only user they see is themselves. So there has to be a setting somewhere that I’ve missed. Any feed back would be greatly appreciated!

bethany-convoyNovice I

asked in Product Tips & Tricks

Functionality for tracking new learner training requests?

Hi all - Curious if there is any functionality in Docebo for learners to make a training request (maybe through a survey or something else??) We want to drive learners to associate learning with our LMS so it would be great to have a feature like this (or co-opt an existing feature to accomplish this). Thanks for any input you have!