Product Tips & Tricks

How do you handle name changes that change the username, and what are some of your  standard practices with that as well?example: User 123 = (username) U123, then changes their name to U 1234 = U1234.

Our company is offering free best practice training for the Docebo community onILT./VILT Events. We will be covering the new configuration set up , notifications and the various VILT integrations.    You can register for this training and find further details at:https://www.eskillz.com/docebobestpractices.html It will be held virtually on June 24th 1pm EST. If you cannot make it and would like to access the recording please let me know.  Happy to share.Adair 

Hi everyone!I’m seeking some ideas regarding our home page widgets.We’re reconfiguring our home page and are featuring the Q&A widget and the Recent Activity widget at the top in order to drive casual engagement and knowledge sharing. We don’t have a lot of formal courses, but many employees share resources and we want to encourage more people to share content and ask questions. However, the questions that appear in the Q&A widget also appear in the Recent Activity widget that’s right beside it, so it it’s redundant. I’d love for the “Recent Activity” to omit the Q&As and only show assets that have been shared, but I don’t think that’s possible. If anyone has ideas for creative workarounds so that we don’t see the same questions in two side-by-side widgets, I would love to hear! Maybe instead of the Recent Activity widget, there’s another way to feature content that others have shared? Maybe there’s a whole other way to drive casual u

We have an initiative to increase our External Training Tracking. We know extra training is occuring outside of our platform, but we don’t feel we are getting a good response rate for our staff submitting it. Currently I am sending a monthly reminder email, and mentioning it when in face-to-face trainings, but does anyone else have any creative ideas on how to increase the submission rate on this type of training?

Hello Community! Hope you are ready for the weekend!Last work-related thought before leaving the laptop on the desk, I promise … how has been you experience with launching the platform to first time e-learning users? We might be talking about not extremely tech-savvy audiences or, more simply, learners using an LMS for the first time. I think custom pages can be very helpful in these situations and I really love the clean and effective result you can obtain with just a couple of widget types, like in the following example: 

If you are using content that is not supported by Docebo like, Udemy etc. I suggest you to contact Tray.io.  Tray is a small and powerful platform that import, export data and licenses between platforms that don’t have connection within Docebo. 

Does anyone here have an Influitive-based community? If so, how do you get Influitive and Docebo to “talk” to each other?

We have found that when you have a large number of automatic groups, it can be quite challenging to manage them, especially when troubleshooting issues. We also manage these on behalf of many power users since they cannot do this themselves therefore it is critical that we know what attributes are being used by each group. Rather than managing an external spreadsheet, we use the Group Description field to log the rules...it looks something like this: Org Level 1 = MO - Middle Office + Company Code = ACME This has proved invaluable to us. 

Ever have a vector image that you’d like to tweak slightly -- like change a background color or move/delete some element from the image? You can certainly do that with Adobe Photoshop or other hefty image editor but here’s some info on how to do it if you’re like me -- a small shop with no design expertise or expensive software on hand. Once I find a vector image I like from one of my stock image libraries and if it is not already available as an SVG file, I download it as an EPS file. Now you can’t insert an EPS image into PowerPoint but you can insert an SVG file. So first, convert the EPS to SVG using www.cloudconvert.com. This is a nifty little site that allows you to convert all kinds of file types. It’s super easy and FREE! Once you convert your EPS to an SVG, you can insert it just as any image in PowerPoint but because it’s an SVG, you can ungroup all the elements of the image and

Hey everyone I was looking for some suggestions, best practices, or tips for how you use automation or APIs to classify your users into groups or branches while remaining accurate to your company org, or departments.

On the quest to have the best AI possible I stumbled into Synthesia.This little platform will make your video perfect. 

Morning!Does anyone know if there’s a way to change the wording of the pop-up notification that users receive when they register? Example below:I know you can go to Localization Tools and find a list of default notifications, but I need to know where I can change these settings so that our users receive the notification we want them to.At the moment they are receiving the default one that asks them to click on a link to confirm registration, but we’re not using this method to load users onto our platform. We’ve gone down the moderated self-registration route whereby the superadmin approves.Any help most welcome.Thanks...Rich

Hi everyone,I’ve decided to change the default language from English to English_UK to reduce the number of helpdesk tickets I receive complaining all the UI elements and pages have incorrect spelling in Australia. The great thing is Docebo Learn does allow for localisation and I jumped in. Here are some of my learnings from doing this for those of you perhaps thinking about doing something like this.I used the “user mass edit” tool to change the default language for everyone. I noted that it took way too long as we have 5500+ users and I wasn’t sure it was working. I then did it in batches by user groups of 100s at a time which worked better, but still took a long time. Time to do this aside, the lesson here for me was to work out what I needed to do in localising the language before I jumped in and changed this! So back a few steps now.   I wasn’t really sure what parts of the LMS I needed to ensure I had both th

How can we configure some parts of Docebo (search, channels, widgets…?) to capture what people want to learn and cannot find in our platform? The scenario is that the learner is looking for something, cannot find it, can easily state somewhere what they are looking for (their learning need or a gap in our offerings) and then as admins, we can easily see all those requests/needs accumulated somewhere so over time we may see trends or top asks. 

Just trying to get a handle on which notifications are the best to use.  What are you favorites and why? Reason I ask - I want to assign courses (enroll users to courses and/or catalogues) and I am not clear on what notifications to use to complete ‘the package’ so to speak.

If you are new to design here are 20 Design Rules You Should Never Break.

While the pandemic is still ongoing, we at Getronics have tried helping our teams in many different ways.One of the most hardest hit groups of employees has been parents caring for young children. In order to help the team and keep the little ones occupied we have developed a new page in Docebo; called kid’s zone. The page is dedicated to kids with lots of activities that they can do while parents are busy. We also have launched story time during lunch so that kids can have someone reading a story to them during their break. 

What video tools do you use?Here are my favourites programmes:1 Create studio. To make that Disney feel. I use this for everything. You can get amazing results with this2 Toonly. If you don’t have time and need an animation in 3 mins you can get something ready3 Crazy talk 8. For that AI look. If you want to give a bit more edge to your communications 4 VideoScribe. Whiteboard animation. Easy to use, great for explainers 

Is anyone up to get together to showcase your platform and help each other? @Adam Ballhaussen what do you think? We could record the session and post it in the community.

Hello All, How do you promote and manage company-wide webinars that are regularly scheduled? Do you set up a course for each webinar? How do you promote the webinars in the platform? Do you mind sharing your best practices?

We are really trying to drive the social learning aspect of our platform.  We have had very little participation so far, and am in the process of developing a contest to award badges and items people can cash in for rewards in the shop.   I’m interested to hear and see how others are using their coach and share platform and how you drive learner engagement.  We’ve been considering using it for scenario training for managers surrounding HR topics, where managers would be asked to record how they would respond to specific situations and then submit for review and feedback.   

Welcome to the Product Tips & Tricks Category! This post explains the purpose and themes within this category. What is this category about?Every day our customers surprise us with the creative ways they use Docebo. This category is for you to share your knowledge of the Docebo product with the world. What can I do here?Share any tips for using Docebo you've picked up over the years. Lifehacks, shortcuts, automation, efficiencies, multitasking, extensions, apps, books, methods, approaches are all fair game. When you do share a tip or trick, do your best to explain the business problem it solves. That will help others better understand the solution you built.  We may follow up with you to learn more about your tips & tricks if we feel there may be value in sharing