Solved

Quick question for this amazing community:If we have embedded iorad tutorials in a Rise360 course which will then be exported and live in our LMS, will those embedded links still update? I have previously relied on LMS admin to deal with SCORM-things so this will be my first time exporting and uploading it myself.I simply want to know if I have to fix an iorad tutorial, will I have to repeat the export-import process? The URL will not change.I am having trouble phrasing this question appropriately for google but figured someone in here would know the answer already, thanks!

Is it possible to restrict access to an external page developed by an iframe?I used an iframe to show one of our BI dashboards within Docebo rather than from external sources or sharing link. I made it; the only concern is that the BI menu is available to all learners, which I don’t want. Any thoughts would be appreciated. 

Hi, We are a non-profit with multiple branches for different users based on profession. Is there a way to message specific users when we post new courses? Or is the Newsletter the only way to message out information to users?  If there is a message feature without having to create a newsletter, I’d appreciate some direction towards a user guide.  Thanks! 

We are transitioning from our existing LMS to Docebo and I see in the API Explorer that there is an endpoint to create a single LP. However, I am looking for an endpoint that will allow me to use a CSV to create multiple LPs so I can “transfer over” a bunch of our existing LPs into Docebo.Does anyone have an already created endpoint that bulk creates LP’s that they would be willing to share?Any help would be greatly appreciated! Thanks,John

One of my use cases in my organisation is to show activity outlines or courses undertaken on the training certificate. A learning plan could be made up of up to 7 courses - having a certificate for each one is ridiculous, especially if a learner has completed many different learning plans. We feel like the purpose of the Learning Plan is to show completion of the full requirement, and the LP certificate should reflect that. Is this possible?

Is there any way to include unpublished or is_enabled=false channels in the channel API results?We have a need to delete some unpublished channels via the API but I can find no way to retrieve their IDs. I don’t want to do this through the UI. (either delete them or get their IDs)Thanks.

I am trying to find a report that will tell me the most accessed course for the month.  Basically I want to find a way to understand what the users who accessed our training platform did for the month.  Does anyone know of any reports that can help me with this? 

  Did anyone else receive issues about the push notifications when they uploaded the latest version of the branded mobile app? I keep getting this notifcation and I’m not entirely sure how t oresolve it.  Hello, We noticed one or more issues with a recent delivery for the following app: REDACTED - APP NAME Version 6.0.0 Build 20339 Although delivery was successful, you may want to correct the following issues in your next delivery. Once you've corrected the issues, upload a new binary to App Store Connect. ITMS-90078: Missing Push Notification Entitlement - Your app appears to register with the Apple Push Notification service, but the app signature's entitlements do not include the 'aps-environment' entitlement. If your app uses the Apple Push Notification service, make sure your App ID is enabled for Push Notification in the Provisioning Portal, and resubmit after signing your app with a Distribution provisioning profile that includes t

What is the difference between branches and groups? Can a group be assigned to a branch? or would the only be a sub branch?

Hi, Is there a way to view the audit trail when someone downloads user profile information?Thanks.

Hi all,As Superadmins, do we have a possibility to see which users are currently logged on to the platform - i.e. without going the long way through audit trail?Thank you

Greetings,Currently when a new user is created they are not being sent an email. I believe it is due to the setting below. Is this true? Also, if I change the setting to “email” how can I sure it doesn’t send an email to all previously created users? Thank you for your time. BK    

Are there seriously NO short codes for observation checklist notifications? I feel like surely that cannot be right, but I can’t find any short codes for those notifications anywhere.

Can we set rules based on user profile attributes to mark user profile status as de-active on Docebo platform?For eg.- Say we have a user profile attribute that gives data - ‘Days passed Last visit = x days’. Can we set rules to auto update profile status as de-active if ‘Days passed Last visit > m days?

Hi How do I change the fields in the Billing information?  I need for our finance dept to have certain fields.  Is this possible to edit?

Can you edit multiple employees (for example changing who they report to) by uploading a CSV rather than going to each person? What is the best way to update multiple employees?

When a user is unenrolled from a learning plan (after completion), why is their data in those courses lost from their user profile? Is there a way to keep the data?

We have 20+ Power Users that help us get training information out to the departments in our organization. I thought a great way to get them a list of class locations would be to use course management, export session/event data - which includes location.In order to do that, according to support, we would need to enable “edit ILT” permissions. I don’t necessarily want to open that up for potential bad clicks / incidental course modifications.Is there another way for them to get an easy list of class locations in a spreadsheet, or other simple list view?

HIIs there a way to retrieve using reports, APIs or any other way, the last modified date for a user/course/enrollment? trying to improve our data analysis, and this missing piece of info is really holding us back. Thanks,

Why learners are not getting certified for the additional certificate attached to the course? The learner is getting certified to the main certificate but not getting certified for the additional certificate-Getting certified for the default certificate but additional certificate is not assigned to learner completing the course!

Hi there!  Is there a way to create a custom report which shows all users in the LMS and which courses they have completed without having to run multiple user or course reports?  Thanks for any help :)! 

I seem to remember there was an add-on integration for BigBlueButton, but I’m not seeing it anywhere or finding articles about it.  Is it still available?

I’m looking to create a test out option for our employees, does anyone have any experience in implementing this? Ultimately, we’re trying to provide an option for folks to test out of taking their annual training. So if they pass the test at the beginning of the training, they can bypass taking the 30+ minute training. I’m assuming this is something I’d use equivalencies for, but I’m unsure how to go about setting it up logistically.

Hi,Is it possible to extract data that shows when a course's training materials were modified or updated?Thank you.

We created profiles for Power Users to create, edit and export Reports for Training Record purposes.  Our Power Users have access to all Users of certain Branches but Reports only pull Users that were in the platform at the time of granting access.  Users activated in the platform after the date of granting access do not pull into the Reports.  I have searched the Community, University, and reviewed permissions and cannot locate a setting or correction for this issue.Has anyone experienced this and were you able to find a setting so that when the Power User pulls a Report, it includes all Users at the time they pulled the Report, not when they were given permission?Thank you!