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Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 284 Posts
  • 1,171 Replies
284 Posts
TaviaRitter
Helper I
TaviaRitterHelper I
asked in Let's Talk Shop
Videos - Direct Upload vs. YouTube/Vimeo links

Curious to know which method you use to add videos to your platform, and what you find the advantages/disadvantages to be in user experience and reporting. We currently upload all of our videos, but are looking to migrate all of that to Vimeo so that we can add chapter markers like ‘skip intro’, or add chapters for any videos longer than 3-5 min.

79421
susan2000
Contributor III
1 year ago
gfenton
Novice III
gfentonNovice III
posted in Let's Talk Shop
Gamification with Branches Rather than Users

Hey! We are looking at launching a contest for our risk & compliance coursework. I haven’t used gamification outside of testing** Our Compliance team would love it if we could have leaderboards like highest # of courses completed by a specific branch, rather than a user. In the below diagram, we’d love to have a contest where currently we’d track top # of completions by division. Under each division, we’d have a winning office that gets some party or swag. Our organization has 900+ offices that we’d need to track.  Our use case for branching is:Top Corporate Company 1 Corporate NY IL AZ Field Division 1 Territory 1 Region 1 Office 1 O2 O3 R2 R3 T2 T3 D2 D3 Company 2 Company 3 Has anyone used gamification in any way outside of top user?

1286
J
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Vote Up Please - Keeping Reports private

Hey folks - if you could vote up please on this oneWe just got a note from the developer side that where it isnt on the map? It has potential.Key to the life of this idea? YOUR VOTE COUNTS. Please take a moment and click to vote on it so that we can flag reports as private overtime (just like in the older reports approach).And thank you @Annarose.Peterson on being an early vote with it!

240
dklinger
Hero III
1 year ago
B
Docebian
brandon.quanDocebian
posted in Let's Talk Shop
Integrating Slack

Hello everyone, Brandon here from the Docebo Support team! I'd like to share this short guide on integrating Slack into your platform. Please see the attachment section below to download the document. Helpful links:Docebo for SlackComposing a Slack Notification Feedback/Questions:We’d love to hear your thoughts on this guide and if it was helpful for you. Please share any feedback and/or questions below.

2194
gwlasiuk
Contributor I
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Best practices for moving a person through a course

Hi - so we have Docebo content and Go1 as a content aggregator.Go1 puts up this big you have completed the course message when a person is done with the course and we find ourselves consistently troubleshooting because we get these notes that people are done...but they are only done with the training material, and not another component to the course.I took the advice to add an HTML page to get people going through the course the smoothest was possible to let the person know that they have to keep on going.Trying to make it clear.But folks still struggle. I am curious - what are others doing to help people move through Go1 content and to keep their folks engaged successfully to complete all of their tasks. 

8411
dklinger
Hero III
1 year ago
lrodman
Guide II
lrodmanGuide II
posted in Let's Talk Shop
GDPR q for my european friends

Hello, Came across the following today:We store users after they leave a company, in case they return or join a different member company. We don’t use their data for commercial purposes, this is just their own course completions. Does GDPR apply here, and if so, does anyone have a working system in place? My thoughts were to md5 hash firstname lastname username email for any users placed in the “former members/european members” folder, which is where we place former members.

492
lrodman
Guide II
1 year ago
M
Helper II
MazHelper II
asked in Let's Talk Shop
Zoom host issues

So we have set up our Zoom integration so that webinars/ILT’s can be run over zoom. It has its own zoom account.Setting up a test ILT course with a test session and test event utilising zoom as the web conferencing tool works fine. The session starts, the button appears and I can join the zoom on my own account and have the relevant functionality as a host like recording etc.Bolstered by this test, I went ahead and created a real ILT with real people.The button appeared, but I could not join as a host, only an attendee. I was set as an instructor in the session as were two others. No one else was in the zoom, no one else had started it and I was kicked out after 10 minutes because the host did not attend.I am confused and wondered if anyone could offer any clarity as to what decides who the “host” is when a zoom is started from Docebo so that we can avoid this problem in the future?

41112
M
Helper II
1 year ago
K
ksweitzerNewcomer
posted in Let's Talk Shop
Building Groups with System Fields

When creating groups you have the ability to add users automatically with conditions based on “Additional Fields”. I would like the ability to add users based on “System Fields”, specifically language - It would make it so much easier to group my users based on language and share content specifically in their language that is unique from other languages. Translation sometimes isn’t enough, we like to create custom content for each language. Right now, I have to use the filter in user management, select the language, and manually add those users to different “language” branches and then assign the “Spanish” branch to the “Spanish Course Catalog” for an example.Maybe someone here has done something like this a different way.

1035
jabeasl1
Novice I
1 year ago
RyanBerardi
Influencer I
RyanBerardiInfluencer I
asked in Let's Talk Shop
Assigning Assets to Users to Watch

Good Morning All,We have a growing number of managers who would like to use our assets in our library to provide support to employees who may be on a PIP (performance improvement plan).  As an example...we have an employee that could benefit from reading four or five articles we have tagged for communication.  I’d like to have record that this person read these prior to a coaching session. Ideally, I want to avoid creating a course for one person.  I’d be open to creating a playlist that can be assigned and tracked (if that is a possibility). Looking for any guidance on this one!

847
RyanBerardi
Influencer I
1 year ago
D
Novice I
Drew_ABMNovice I
posted in Let's Talk Shop
Valuable Microsoft Content

Hello everyone! New to the forum, and I’m excited to see if there’s anyone out there who is willing to share some information.  As a value add to our learners, I would like to package several Microsoft YouTube videos to help the everyday employee.  I’m thinking of finding Excel (various levels), PowerPoint, Word, OneNote & more.   Has anyone packaged a similar offering and would be willing to share which videos were used/popular? Thanks all!Drew

414
D
Novice I
1 year ago
RyanBerardi
Influencer I
RyanBerardiInfluencer I
posted in Let's Talk Shop
eLearning in Warehouses

I serve as the Director of Training and Development for my company.  Docebo is being well used, however, we are missing a segment of employees who are hourly and in our warehouses.  There are many implications… Who is eligible? When is time allotted? What kinds of elearning did you find was the most helpful? How long were the sessions that were available? What kind of tech did you use...chrome books, tablets, etc? other “good to knows” for supporting warehouse employees taking eLearning.I’d love to connect with anyone who is willing to share.  Thanks in advance.-Ryan

422
RyanBerardi
Influencer I
1 year ago
P
philipathomasNewcomer
posted in Let's Talk Shop
VPN Split Tunnel Streaming Traffic

Greetings, I’m a network engineer and my company uses your platform for our internal training needs. As a healthcare company we are highly sensitive to security and as such we perform a lot of network filtering. To achieve such filtering, we require all users (employee’s & contractors) have a VPN client and tunnel all our traffic through our firewall that perform filtering. Unfortunately doing so can tax our systems depending on the type of traffic and overall network load. To improve our overall performance we employ technique called split-tunnel, (see the link bellow to learn about this), for well-known traffic such as voice/video traffic. I’ve determined in our environment that Docebo traffic is taxing our system and thus we want to split the traffic. Now to do this, we require a list of Docebo’s public hosts so that we can add to our split tunnel configuration. Just for clarity this is a common practice that SAAS providers offer and I’ve left a few examples of providers that do

381
Bfarkas
Hero III
1 year ago
S
Influencer II
Sgrullon12Influencer II
posted in Let's Talk Shop
Intake

Hello,I am currently creating an intake process for stakeholders to request their materials (course) be uploaded to the platform. Does anyone have a intake process that has been successful or any materials that will be helpful? Thank you!  

202
Bfarkas
Hero III
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
I mean - really?

A competitors claims. Removed the name to avoid any flack…what is scary is that without a doubt? folk will buy into these claims. So let’s say you can achieve 91% completion rates. What happened to the other 9%? Did the platform some how magically attrit them?What boggles me is “the pitch” then to customers “Well, we have the platform to get you there - the rest is on you”. This is worse than saying “you will look cool and strike up more conversations with that new car”.What do you think? Should learning systems really put out claims like this and be able to get away with it? 🤥

633
TaiSaxty
Helper I
1 year ago
J
Novice I
jkingNovice I
posted in Let's Talk Shop
AICC Course Development

Hello Docebo Community,We currently work with 3rd party vendors that have AICC courses which we utilize within the platform and they have the ability to charge based on usage. Does anyone have documentation or have the expertise to build these type (AICC) of courses so we can offer the same to our external clients?Thanks in advamce.

624
J
Novice I
1 year ago
lrodman
Guide II
lrodmanGuide II
posted in Let's Talk Shop
Anyone trying whisper.ai for transcription?

I hear it is better than youtube and adobe premiere, and free. Since it’s free and 100% open sourced and tiny, maybe docebo could build it in to the platform...

363
lrodman
Guide II
1 year ago
M
Influencer III
millipore-stephenInfluencer III
posted in Let's Talk Shop
Sharing High Level Metrics for Comparison Purposes?

Hello All,My team is working on our end of year learning dashboards for learner engagement & training statistics in our instance of Docebo. I’d be curious if anyone out there would be willing to share a couple of the following high level metrics (I’ve put ours next to each category). Would be cool to get a general sense of how our metrics compare to others, understanding that there are many factors that go into these metrics...Average courses completed per active user for 2022. Ours = 9 courses / per user Average course completions per course for 2022. Ours =  19 completions / per course Average course rating per course. Ours = 4.6 stars / per courseThanks in advance for anyone willing to share!

190
M
Influencer III
1 year ago
gstager
Hero III
gstagerHero III
posted in Let's Talk Shop
How Do You Decide What To Prune?

One of my favorite quips is“There are 10 types of people in the world; Those who understand binary and those who don’t.” When I first started at my current company - it was not long before I was asked to help lead some redesign efforts for our service school curriculum. I had went through those courses as a part of my onboarding. As a former high school teacher with experience writing curriculum - my input on what was currently being taught was now being called upon to make the courses better.As we got our teams together - one of the first questions I asked is “What is the point of this training?” “What does the learner need to know by the time the course is over?”Once we identified all the things that the learner NEEDED to know - we were able to start pruning. That can be hard for some folks but if you put something in the “Well, that would be nice know, bucket” - I am going to probably end up dumping it if it doesn’t help meet the end goal.In many cases, just like plants, curriculum

1359
dwilburn
Guide III
1 year ago
tschoone
Helper I
tschooneHelper I
asked in Let's Talk Shop
Webinar series design best practices: Do you find having a single course for all of the webinars (Lunch & Learn/Bites of Learning) or break it out by general topic better?

We are looking at implementing possibly several new webinar series and I’m looking for best practice advice, the “clicky clicky” on how to set it up I can figure out for myself.  What I want to avoid is the “dang I wish I had done that differently” hard lesson learned, by learning from you.We are planning 2 series:1 monthly “Lunch & Learn” series that covers the software updates in our proprietary business programoffered only once a month to a closed group (pre-registered) We would like to be able to add handouts or resources as needed. I’m thinking this can be one course The second will be a weekly, 15 minute bites of learningOffered weekly Optional Open to all employees Short topics to become more efficient, professional and confident This could include anything from tricks in MS Office, Phone system, Asking questions in our University (Ask an Expert), Google Search Pro tips, time management, etc. Since this one is more all over the place, I don’t know if I should break it into

1776
S
Novice I
1 year ago
T
Influencer I
tmurphyInfluencer I
posted in Let's Talk Shop
[Best Practices Webinar] Turning Data Into Lemonade

Excited to say that eSkillz is presenting their monthly Best Practices (recorded presentations are available in Docebo University - search Best Practices) Turning Data Into Lemonade presented by Cameron Schmierer on Thursday, January 26th1:00 - 2:00 PM ET. Please click here to register prior to Thursday 

190
T
Influencer I
1 year ago
S
Novice I
srogersNovice I
asked in Let's Talk Shop
Successful Skills Launches

Hello!My company has been primarily focused on product based learning for a long time but with the growth we have seen in our company we feel it is time to add to the type of learning we provide focusing on soft skills and growth and development. I have been doing quite a bit of research into Docebo Skills and have begun a pitch deck for our upper management to review and hopefully approve for us to move forward with implementing Skills in our platform. I wanted to reach out to the community and ask you all to share with me what has made the implementation of Skills successful in your company? Have you seen an increase in retention after implementing Skills? What other measurables have you been able to leverage since implementing skills? Do you have any recommendations for e-learning content providers that isn’t Go1?I really appreciate anyone willing to take a moment to help me out with this!

330
S
Novice I
1 year ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Third Party Cookies and Chrome

​ Morning - have you all find yourselves supporting people through Chrome’s latest tightening up on third-party cookies? Where we can teach people about how to handle this annoyance,I am going to find us supporting site exceptions for the first time in a looooooong time. I can and will chat with our vendors that are seeing an impact related to it in our Docebo instance (Go1 and EasyGenerator), but I am curious from your end - are you all taking similar steps to support your clientele?It isnt the hardest teach up either:  If a persons Chrome browser is showing this icon? It is not allowing third party cookies.click on the icon. click on the Site not working? link click on the Allow Cookies button ​

1184
Annarose.Peterson
Hero III
1 year ago
lrodman
Guide II
lrodmanGuide II
posted in Let's Talk Shop
Has anyone deployed a “fake branded app”?

We are having tons of trouble with the app and branded mobile app and are considering going browser only and no longer supporting the mobile app - sadly.  Has anyone built an “app” that just opens the browser based site in-app? This would give us a similar user experience for those using our current app, while avoiding the headache of the Docebo apps. 

496
lrodman
Guide II
1 year ago
tschoone
Helper I
tschooneHelper I
asked in Let's Talk Shop
Share SCORM or HTML from a Page NOT from a Course

I want to link to something created in Storyline or Rise from the homepage (an interactive guide to our site and possibly an interactive glossary).Has anyone done this? What is the best way to offer this?I think I can publish it as a website then use an iFrame. First I don’t know where to publish this (I don’t have a HTML server), and second I don’t want to send them outside of our Docebo site. I would prefer to keep it INSIDE to learn about the site.Second option would be to create a course for the material, enroll EVERYONE then link to that course or course content (SCORM). Is this what people do? At least it will keep them INSIDE our Docebo site.Maybe I’m trying to make this too easy and the solution is more complicated.Ideas or suggestions appreciated.I haven’t used CSS but it is on my “to learn” list, which is pretty long!

752
Bfarkas
Hero III
2 years ago
S
staciewhite_appfireNewcomer
asked in Let's Talk Shop
Creating Course Surveys to calculate NPS

Has anyone used the course surveys to determine their learning NPS? Before I get really deep in creating a custom Excel to compile downloaded survey results, I thought I’d ask the broader Docebo community.

700
S
2 years ago

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