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Hi,We are getting an increasing number of issues when learners are using Safari web browser and when they complete a SCORM course nothing has saved and it is like they have never been in the course.  On their My Activity is shows they have spent time on the course.  Just wonderingf if anyone else is experience this issue and how you are tackling it? Many  thanksAnt

Hi all, We currently do not have any policies in place for learning engagement. We’re looking to create a policy and/or learner agreements when it comes to attending courses. For example, we have a lot of people sign up for a course but then drop out last minute which in turn wastes the money we had spent on the session. Does anyone have a policy that they are currently using that is effective? Looking for a jumping off point and what to consider when creating our own.  Thanks!D’Arcy 

Forgive me if this has been asked already, but while I’ve seen several posts talking about tracking issues with Rise 360 courses, I’ve not found one that details best practices for export.Apart from knowing xAPI is a newer standard than SCORM, I’m far from an expert at the pros/cons of each format, and even less of an expert with each version. In my testing, while I’ve read Docebo can have trouble indexing xAPI for its global search, I’ve personally not found the SCORM content indexes particularly well for me either.In that way, what is the recommended format for Rise 360 courses published to Docebo? SCORM or xAPI?If SCORM, what version & edition works best/is recommended?Thanks for any insights you’re able to offer.

Hi everyone, We’re about 6 months into our journey with Docebo, and we are starting to onboard other Power Users in the organization who will be responsible for building department-specific content for segments of our learner population. Within our L&D team (2 people) we have subscriptions to Articulate 360 and build most of our courses using Rise. The cost is about $1400/user annually. We want to empower our other Power User content authors to own their content and build/publish it themselves (because my team isn’t built to handle every request) but we can’t afford Articulate licenses for everyone (though a couple teams have invested). Further, while we have Shape, it can sometimes pose a learning curve or barrier to creating content beyond the limitations of Shape. I’ve demo’d how Power Users should think about a course as being able to contain all different types of Training Materials, but I still feel like there’s more we could offer.

I posted this the other day - Lets Do Somethin....I mean we are the North East | Community (docebo.com)but one of our long timers noted that people may not have seen it.Any interest in getting together as a community? Even a meet greet and beer or something somethin in NYC?I just need 10 yesses to begin to organize a something out of the goodness of my heart and believing that there is value in regional user groups.

Howdy,Working on a Knowledge Resource that we are building out as a SCORM course.This is a deep knowledge type of a resource….and I had a need to break out some of the work to others.So I had someone work on the glossary….but it was the glossary in the classic player (dont kill me on the design choice 😁).I know how to bring projects into each other - but has anyone ever worked on lifting a glossary from one player to the next file and merge the two?I am thinking I need to effectively delete all the old “slides” and import all the ones from my file so I can use “his” player.Am I crazy? Please advise….

Hi - since Friday - instead of our regular messages back from the automation app, it looks like we have been getting this error message.For the most part? It looks like our business continues to run - and users are being created by our integrations...have you all heard anything else about this? Because even though I reported this to Docebo Support - the message back was not a clear one other than it is recognized as an issue by the dev team and there is a task to investigate further.Here is a ticket reference: 686958.

Was trying a temporary workaround while there are some latency issues with the platform today (on Valentines Day 2024 - Happy Valentine’s Day everyone!!!).Currently? We are trying to get a report where we know there wasnt more than a hundred learners (so the preview should cover what we need).I tried to highlight copy and paste into excel, but the line breaks are all screw-y and information that should have been collected into columns all came along in the first row. I tried pasting it with and without formatting and it is a no go.Example of output of information from the Report in PreviewSomebody has had to screen scrape a table successfully….wondering if YOU figured out how to make it work.

Hi, everyone.We just recently signed with Docebo and we’re in the process of onboarding. The LMS we’re leaving had Tier 1 support available via phone/chat/email to support learner’s questions (password resets, “where’s my course?”, etc.) and now we’re looking for good 3rd-party Tier 1 support companies that we can have support our Docebo implementation. We’re not necessarily stuck on needing phone/chat/email support, but that’s our starting point. If anyone has experience with this topic and can recommend a company they’ve used to provide Tier 1 support for their Docebo implementation, I’d love to hear about it. We’re entertaining a few candidate companies right now, but I thought I’d take advantage of the Docebo Community to see if there are other companies we should be aware of. Thanks for any feedback you can offer. Erich

I’m in the middle of doing some page updates/cleaning up and I am stuck trying to figure out which single menu a page is associated to and I’m stuck jumping between menus trying to figure out where it lives. This made me realize - we need to adopt some best practices for page and menu management!Does anyone have any tips they would like to share when it comes to organizing and tracking which pages are associated to which menu? 

I am curious how others organize their learning material to best support learning.Here is my scenario: Large amount of learning resources (videos, slides, PDF, quizzes and certification exam) Multiple audiences with different requirements (NEW vs Experienced but new to company vs. Returning)My objectives are to organize the training to:best utilizes adult learning theory to support actual learning and adoption keep it structured and well organized Not have a list so long that it becomes intimidating or discouraging at any given point make it audience specific  A New inspector with no experience and needing everything gets what they need in the order they need it An EXPERIENCED inspector only gets what they need, without all of the foundational material A RETURNING inspector who previously completed the training only gets UPDATE material (what has c

Curious - has anyone ever completely revamped their LMS experience after the initial build? We’re trying to do this right now and I just wanted to see if anyone else has felt this pain?

Hi everyone - I know as we get creative, folks support their own approach with posing to people what content they have due in a queue.And - that’s great….we have been supporting the tasks widget for years and are at a place where people are used to nuance.Now we are finding that we are walking a tenuous line as we balance the fact that once a course goes beyond its validity dates? It is removed from the deadlines portion of the task list.So I wanted to see - how do you all manage around this Docebo-ism? Cant call it a bug. Its a “Docebo” thing.A better state/behavior is that anything that reaches the Deadlines portion and is given a soft deadline in the task widget is not removed until the learner has completed it. 

Hello colleagues!Happy new year, wishing you all health and happiness, in what is my least favourite time of year, mostly because sideways rain is not favourite!We’re currently looking at ways we can improve our engagement with leadership in our organisation and I would love to hear any suggestions, experiences or ideas you have in this area, either using the LMS or (shockingly) using other digital platforms - we currently use MS 365 inclusing Yammer aka Viva Engage internally.All suggestions/stories welcome as at present we’re at a very broad exploratory phase and all information is useful.

Any recommendations?

Hey folks - as we get close to the end of the year, we are going into a curation cycle with our content.I am guiding my SMEs / catalog owners through using the course tools (in course management) to archive a course: but I am curious if yawl go through any other steps:put the course into the under maintenance remove from the current catalog put into an archived catalog (which does not sit on a page anywheres)Are there other things you do?Some things that are out of bounds:I dont want to mess with the name of the course.But I am open to:Parameterizing the validity for the course to the day it is curated out is the day it is expired. Adding an additional field (not sure of the added value) Change who can enroll a person into the course.I super wish there was a guide on just this (even though I can understand that one shoe may not fit all). 

Howdy folks that produce their own content outside of Docebo.A question for those that are authoring in Camtasia often. I am using Camtasia 2022 and we love to leverage the Table of Contents/Markers with our longer training videos.I swear I have produced a video with the youtube style bookmarking along the timeline/scrubber bar. But literally the difference of a week and I cant figure out the way to reproduce that.I do know how to generate a TOC, how to work with markers overall. But that timeline/scrubber bar feature is eluding me.Please help.

Hi. Long time, first time. Can someone give me a dumb’ed down’ed version of this so-called LTI ? Maybe a simple Use Case or a couple harder ones? I am trying my hardest to get through: https://www.imsglobal.org/basic-overview-how-lti-works  I see Tool Consumer and Tool Provider, but : WHAT IS A TOOL? - is that even the correct question to ask?? “Instructors and students navigate into the learning applications by”  So. It’s like an external application on a computer right? So we’re (hypothetically) opening MS Word (an external application) to use a .docx ? MMM… that doesn’t sound right. So again I seek <INPUT> . Are LTIs like SCORM/AICC/xAPI but for

An observation,As I turn left and right? My authoring environments are popping up with how to work better with AI and even how to prompt ChatGPT to build video transcripts.Is it time for a summit of sorts? I feel if we are ignoring what is going on? We are going to be left behind. And I will be the first to admit that I held back with the chatbot in Docebo as an experience. Look - None of these things are going to be perfect or do the instructional design well enough to replace the human touch/review for years to come. But if they are seen as a kickstart for your course development? And it can ease the curation and assessment portions of our projects???? Are we being foolish not adopting by now?Any interest? If you are? Drop a note.Now if we could get ChatGPT to offer a bipartisan solution to our US national debt issues - we could maybe all be in a place of boom and rejoice…lol…baby steps….

I might be over complicating things here- but my only way to currently isolate managers is to export users and filter by manager permissions and then reupload them with a custom field on the profile -essentially duplicating the manager permissions status in order to automate groups and enrolments.Have not done this yet- if there is a better way please can someone let me know?

Any unicorns out there running without setting up SPF and DKIM for emails? If you are, please DM me. I am dead in the water, hands tied, and running out of options.

Some insight, we are heading for another great year in terms of a compliance cycle. Before this org and with other systems, I will admit either I dreaded the time of year or understood after nudging essentially the manager and user only. We would get on average to an 75-80% goal with learning campaigns before handing the story back to more local personnel...and then the local operations drove the last steps of compliance.There is alot more to it (is “mandatory learning” defined at your org?, What change management techniques are being used up to and during the campaign, etc.) but I want to say after tens of large learning campaigns, they mostly fell into a resounding pattern with 30 day campaigns:25-30% engagement within the first week to week and a half. Showing you that your messaging was heard and you engaged the A-type personality type (if you put it in my queue I will get it done) Sharing of dashboards and data for top down and push down approaches f

In another thread? I talk about technical debt and how Docebo works to resolve aspects of it with the community.An important point that a spin on technical debt is the amount of overhead an implementation builds into its workflows to support its business.Let me mention 5 tips to minimize your overhead and maybe others can add on to the thread over time.integrate your user creation and termination (minimizing user creation)  Leverage an SSO if your organization has one (minimizing authentication concerns)…login will always be the highest level concern with a system - if you can offload this to your IT / Service Desk folk - that is one less concern to come to you. Leverage PUs - give out roles to people to minimize an

When I go to assign resources to a power user, I am forced to choose either learning plans or courses.What do you do if you need the power user to manage both?If I select all learning plans, then the power user can’t see courses that are not in a learning plan.If I select the course category, then they can’t assign users to the learning plans. What am I missing?(sorry, I should have put this in Product Q&A)

Hello everyone! Does anyone have any experience using the Shipstation Connector SDK? We have been able to use it successfully to fulfill shipments that come through infusion soft via api calls. Now we are integrating it via woocommerce for one of our resellers and the connection is there but the orders do not get posted on shipstation. Any one one know how to solve this issue?  Thank you in advance! PS. Loved Docebo Inspire 2023 and learned so much from everyone!