Product Q&A

Our company hires weekly, as a result each week we get the latest and greatest spreadsheet with all of the newest employees to upload into Docebo. As we add more users to Docebo and into Groups (Ops, HR, IT, General Population, etc.), is there any automation or dynamic way that the users are next enrolled in the Courses that their groups are assigned to?  Or do we have to manually add all the new users to each group every week.What has worked for you?  Thanks

Is it possible to swap out the main Icons for such things like the hamburger menu or the filter button to a custom icon?  If w/ CSS can someone provide me a sample of the code it would require?    

I was under the impression that we could create custom Dashboards.  Is this possible?  I am not finding a dashboard engine anywhere.  I saw something about creating a custom page and using widgets, but the widgets don’t have the information I would want in a dashboard.  How have you all created Dashboards for HR Directors, L&D Directors and Professionals?  I would want to combine statistics on usage, completion data on high visibility initiatives, onboarding of new EE’s.  Is this possible within the platform?

Hi DC!I want to be able to use a video that is uploaded in Docebo in a course being build in Rise. Is there a way to find/get the embed code from Docebo? Is there a direct link? Can this be done?

Hi Community friends! If you have a hot second, please check out idea LMS-I-3755 and upvote in the ideas portal. Our learners are really struggling with finding + prioritizing their required vs. optional learning. The idea only has a small handful of votes, but it’s a good one. 

Can we up bulk upload videos to the CLOR, or anywhere else in Docebo?

How is the minimum enrollment field used in VILTs.  Does an email get sent out to the instructors\users? Does it cancel the class?

How can we have a group of Superadmins assign and complete observation checklists? 

Good day - I have some power users who want some visibility into course completions.  The courses live within two course catalogs, and are the only courses within said catalogs.  Unfortunately, functionality isn’t the same when assigning a catalog to users as it is when assigning learning plans.  When you assign a learning plan, the user receives access to all courses within that learning plan.  When you assign a catalog, this is not the case.The only way I can see to accomplish this is to go through and manually assign the courses (there are 20 of them) to each of the power users.  This quickly becomes a burden when you have dozens of power users you need to do this for.  And unmanageable when you have hundreds.I cannot assign them based on the automatic assignment if visible, because these users don’t need completion data for the dozens of other courses they have access to and it will make the data irrelevant without having to export and scrub every tim

I need help or suggestions on a problem we are encountering:Here is a little background - All of our courses (both e-learning and VILT) require payment.  We do allow our clients to purchase subscription licenses so that users can enroll into e-learning courses for free.  But all of our VILT courses require payment no matter what.  Also, each of our client groups have a power user that has certain permissions to help manage their own users. We normally allow our power users to enroll their users who have subscription licenses into e-learning courses, which is fine, since they have purchased the course through the subscription.  Since the ILTs require payment, only end users should be able to enroll into them after they complete the purchase process. We want power users to still be able to see the courses, so that they can pull reports on those courses if they need to.Today we noticed that one of our power users was able to enroll people into an ILT course that requires

Hello! I was wondering if anyone has ever used CSS to modify the view of the in-line slides within a course. Ideally, I’d like to remove the back/forth navigation at the bottom of the slides and instead have it on the right and left side of the slide. (I’ll attach a picture for reference). I’m not entirely sure if this type of training material is customizable or if it’s a fixed/set feature from Docebo. Thanks in advance! 

I’ve recently set up our first Channel for one of our Business Practice Areas.  The thought is to compile recorded sessions into buckets based on topics.  There are 7 different topics under which the recordings will be house.  I created 7 playlists and put on average 3 recordings into each bucket.  The problem is that you see the tile for the first offering but I can’t view the content for the rest of it.  As an Admin, I can see what is there but a user cannot.  How do you view the playlists as a user?  Am I missing something super basic?  Thanks, All!

Wondering if anyone in the community can tell me how to change the “Answer Now” in the Q&A feed widget to “Reply Now”. I tried changing all the Answer Now in the localization tool and none of them seemed connected to this particular location. Does it need to be done through CSS? If so, could someone help with the code? Thanks! 

My team conducts weekly live webinars for new customers. I’m trying to figure out how to import each week quickly, without having to edit any week individually/manually. As far as I can tell, each weekly “session” is also an “event” - there’s effectively no difference between the two, since each week only has one event. Is there any way to import both sessions and events at once? Alternatively, if I set the Session UUIDs when importing sessions, can I then import events assigned by Session UUID and have them populate the correct session? Or am I going about this all wrong in the first place?

Hi All - I’m trying to import external training via CSV to Docebo.  I have completed all steps twice but it is not working properly - I am able to see the info once it’s imported however, it does not remain on the list, does anyone know what i’m doing wrong? Help!

I know there is an idea already that says its unlikely to implement. Just curious as to why it is unlikely to maybe figure something out?

Our onboarding program for our professionals has several phases:Complete Learning Plan A Ride along with Mentor 2 weeks Complete Learning Plan B (enroll 2 weeks after completing Learning Plan A) 60 days after completing Learning Plan A they need to be enrolled in Learning Plan CI keep telling myself there has got to be an easier way to automate this, but I’m stuck.I can assign them to a group based on completion of a learning plan.BUT to use the date they completed the learning plan I have to EXPORT a report out of Docebo, in order to Import it into a Custom User Field. (Seriously I have to take it OUT of the system in order to put it back IN the same system?)Then the group condition is based on a set date and I have to change that date EVERYDAY manually.Couldn’t there be a condition for X days After Date?

Has anyone integrated and/or come up with a way to tie in rewards to Bonusly?

We migrated to Docebo from our previous LMS about a year ago and are now working on a rollout plan for Coach and Share. Since our previous content creation was purely course driven, I am struggling to determine when to use assets for pre-existing resources vs a course. Is there a comparison chart between the twoor some best practices of how you utilize both types of content? 

I’m trying to re-arrange the order of the subscription bundles on the Subscription Plans page but can’t figure out how to do it. It looks like the they are presented in reverse order of creation (most recent is first) but I want to be able to push an older plan to the front so people don’t have to scroll to see it.For example, there are 4 bundles available but only 3 show on the page at one time and I want the last one to be in the first position when the user lands on the page.Am I overlooking something in trying to do this? Anyone have experience with this?Thanks!

I’ve been down this road before but never while the Community has been active, so looking for creative suggestions for an issue we run into when an employee needs to redo training. We have a Learning Plan for some IRA content our staff are required to complete prior to an ILT session.  The plan includes 5 eLearning sessions.  The case we have now is that an employee completed all the eLearning sessions and went through the ILT training. However, they aren’t retaining the information and need to be put back through it. The staff will be required to redo all eLearning/LP prior to getting reenrolled into the ILT Session.Without deleting the tracking of the original completions, how do you all handle this situation. I know I can create a new Learning Plan, but the courses are still the same so it will recognize their completion.  Which means I will have to create new eLearning Courses, rename/restructure just to allow the system to track, is there an easier way? 

We want to add a weekly enablement session to Docebo so managers can track who attends these sessions. Is it possible to set up a single event within a session to be recurring?  We are integrated with Zoom, and I know that I can edit the Zoom meeting to be recurring; however, I don’t think that Docebo would respect that.  In this case, would we have to create individual events for each week? Thank you.

Hi everyone,I need some insight and clarification on Tests and the Question Bank.Background info: I have 30+ ILT courses. All courses have some sort of test. The test questions all get saved in the Question Bank. I’ve instructed my team that if they need to change the questions on their tests, they should unlink the one from their test, add a new one, make sure it is categorized correctly, and push it to the question bank.The reasoning logic behind un-linking a question and leaving it in the Question Bank was because I thought that it would retain the answers from previously answered tests. This would basically give us an archive of our previous tests and learner’s test records. (rephrase; I thought the version of the test the learner took would record to their training record to refer back to how they performed on the test)Example: We have a class on “how to process a loan”. Charlie took the class in February. Our process chan

Hi everyone Just wondering if anyone has had to add a suffix to a user. I intend adding it to the end of the surname but thought I would ask for viewsThanks 

In our courses we want to include links to .pdf files for downloading; however, we are concerned about users sharing the files once they are downloaded.  Does anyone have a solution for tracking/securing files after they are downloaded from Docebo?We are aware of the slide converter option; however, these documents will be used for open book exams, so they have to be available for printing.Currently, we are adding a copyright watermark, and potentially adding a bates number, but any other suggestions would be appreciated.Thank you.